28291 comments found.
Hi, we added product categories (using screen setting) to our main menu. When clicking on a main menu item, the active list item is colored. But this doesn’t happen while clicking on a product categorie in the main menu. How can we fix this? You can check it out on https://alpha.drone-kopen.be and clicking on ‘drones’ in the main menu.
Hi there,
This CSS should do the trick, place it in Theme Options > Style > Custom CSS
.menu-item-object-product_cat.current-menu-item a{ background-color: #1a9cf2 !important; }
hi before purchase your theme i want to ask some questions. 1>Do you have multi currencies option? GBP, US$, EURO, AUS$? 2>Do you have Mega Menu Like see example http://prntscr.com/hna92j ? 3>Do you have popup screen function for subscriber? 4>Does your theme theme support all paid plugins like yith plugins and woocommerce plugins? 5>DO you have support for migration current my woocommerce theme to your theme? Thank you
also i have check your reviews and comparison few themes including you i don’t know this site is upto date or not https://www.wpion.com/review_compare/avada_vs_flatsome-wordpress-theme-review_vs_shopkeeper/ do you have now custom font and typekit font as well as post features http://prntscr.com/hnam6k
Hi there,
1. You will need a plugin for this.
2. Yes 
You can check it out here http://flatsome3.uxthemes.com/
3. You can use our newsletter element in the header for this http://flatsome3.uxthemes.com/features/header-designer/
4. Flatsome works well with YITH and WooCommerce plugins.
5. You will need a plugin for this.
6. You can install custom fonts http://docs.uxthemes.com/article/224-add-custom-fonts-to-flatsome or use a plugin to install typekit fonts.
Many thanks for your reply. 5>DO you have support for migration current my woocommerce theme to your theme? Can you refer me plugin please? also can i start work with child theme instead of your default demo ? i do not want to import you demo, images etc.. how can i start work with your child file?
Hello, just purchased your theme, it is lovely. However, I would like to center my logo and add the main menu below it. Is that possible? Please say yes.. thank you.
Hi there,
Yes You can place the main menu in header bottom.
How can I do that? Thanks
Hello, is it possible to change the number of crosselling proucts shown in the cart?
Hi there,
I’m afraid we do not have a setting for this.. You will need a bit of customization for this.
Thanks very much. Can you give me a little hand in which file i find the crosselling layout?
Brilliant theme, could do with some better functions and layout controls on composite and bundle products.
Hi there,
Please place a feature request for these functions here https://uxthemes.canny.io/flatsome
Another licence question
Sorry but so many comments to see if my answer is on here, i recently put your theme on a domain which was not the correct domain i added to my hosting , ihave removed the wrong domain and added the correct domain and updated the urls accordingly so my theme and licence is on this correct single domain only.
im just checking that i will not get any problems in the future regarding licence issues
many thx Paul
Hello Paul,
We have responded via Email.
Worse mod flaws I have ever seen in a theme build this simple. Fix EVERYTHING with the thumb reg. its not working. flatsome.css buggy when changes are made, if you want to set img divs to fill or cotain instead of cover, its making no changes just to retain ridiculous image size. Not auto covering evern though its coded to do that. Fix it.. 1/5 from many themes I have tried, this one is filled with bugs, I do not recommend it.
Hi there, apologies for any trouble you might be having with the theme.
Please shoot an email via support and we’ll look into it.
I’m writing this again because I haven’t received an adequate reply here or from support. Pretty simple questions:
1. What image is loaded on hover and zoom? Is it the image that’s originally uploaded to WP?
2. What factor does the zoom function scale to? Is there a multiplier that we can safely use to maximize image clarity and minimize file size on hover and zoom?
Example: product images are set to display at 400×600. Multiplying by 2, I would crop all product image files to 800×1200 before uploading (IF the hover and zoom is actually loading the original images – I still have not received an answer on this). Multiplying by three I would crop all product images to 1200×1800, and so on.
Please do not link me to “how to set perfect product image sizes” because that is not what I’m asking.
Thanks
Hi there,
1. The zoomed image is the original image uploaded in the WP-Admin
2. While zooming the image is boosted to a width of 1000px
Thank you for your straightforward answer 
Hi I wanted to know which languages are already translated for the theme ? Thanks
Hello Jamie,
The theme comes with the following translations: Russian, Hebrew, French, German, Swedish, Dutch, Norwegian, Persian, Spanish and Turkish.
Hello Jamie,
The theme comes with the following translations: Russian, Hebrew, French, German, Swedish, Dutch, Norwegian, Persian, Spanish and Turkish.
hi after latest update i am getting this error
This page isn’t working
msi.com.sg is currently unable to handle this request. HTTP ERROR 500
Hi there,
This is most probably a plugins issue. Please deactivate your plugins via FTP http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
i asked my hosting to help and they reply me following
Hi, We have checked the issue with your website and could see that your current theme is infected with the malicious codes that causing the website issue. Please see the file below;
/home/msicomsg/public_html/wp-content/themes/flatsome/functions.php /home/msicomsg/public_html/wp-content/themes/flatsome-child/functions.php
Please check the mentioned file and remove the injected codes with an assistance of your web-devloper to resolve the issue. Kindly note that malware injections are mainly due to the vulnerabilities of the outdated themes/plugins on your website. So we would recommend you to update the theme/plugins in your website.
Hi there,
Seems they have referenced to a particular file that you need to remove. Are you able to access the WP-Admin?
Hi there. I am wondering if you can help me out. I have been looking to import Pre-designed layouts for Flatsome using the UX Builder, but for the life of me it alludes me or I am missing something. I see the default layouts but the Pre-design Gallery is absent. Please point me in the right direction. Thanks for you help. Doc
Found it! Persevered with my Sherlock Holmes cap on, always works. 
Keep up being awesome. Doc
Awesome Wear your cap with pride and good luck with your site.
Is it possible (when using a transparent header with white text as a page template) to set the bottom bar as having an independent level of opacity? Meaning, have the Main Header be semi transparent, while the bottom bar is a slightly darker transparency to set it apart more?
Hi there,
I’m afraid this is not possible in the default layout.
When I try to use UX Builder it does not open, I’ve already changed the .htacess to 3000, but nothing. Help me.
Hi there,
Please see this troubleshooting guide http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
Hi, when I place an accordion in the footer, the accordion inner won’t display.
Hi there,
Please ensure that you are running the latest Flatsome and WordPress versions. It is working well over here.
Hi, it is up to date 
was a clean install from yesterday. Would you be able to help please?
Thanks Mike
Hi Mike,
Please shoot a link to your site via support and we’ll look into it.
Hi, can this theme be used for dropshipping?
Hi there,
Yes You will need a dropshipping plugin https://woocommerce.com/products/woocommerce-dropshipping/
If I want to add custom search bar of relevanssi or some other plugin , how can i add in the template since only default search bar is running of the template,
Hi there,
Use the search plugin’s shortcode to display the search form https://www.relevanssi.com/knowledge-base/search-shortcode/
Hello,
I have this website http://www.ng1215824-8753.ccccloud.com/ 2 qustions please: 1. I use “scroll to” and I get a little gap on the top of the section its scroll to (it doesnt scroll to the right point) 2. I want to make the section full height, how can I do that?
Hi there,
1. Please check your scroll to element placement. You should place the element outside the section.
2. Set the section to sticky.
hey, 1. I have placed the “scroll to” element before the section, I think that it happens because of the header. the function scroll to the begining of the header and my header is transparent. there is any way that the scroll to would scroll to the edge of the top bar and not the header? 2.I ment to somthing else, In banner for example I can set the height to 100% and it works o.k, but on section I don’t have this option. am I right?
The Category shown in the PRODUCT GRID is not using the primary category of a product. It uses the first in alphabet. is there already a fix for that?
Hi there,
Please drag the category you want to be the primary category to the top in Products > Categories.
Hello, i can’t drag the category to the top. It is a fixed list.
Hi there,
Please see how to drag the categories here https://makeagif.com/i/NqG8Hz
Thanks very much for the gif. This doesn’t work for subcategories. I would like the subcategory to be shown on the product grid. Is that possible?
Pre purchase question we use a built in page builder on our current woocommerce site but when we came to export to our testing server we found that theses pages were unable to be exported using wp-all export. Does your pagebuilder store the page content in the standard location thus enabling exporting and reimporting between live and staging sites? Thank you in advance
Hi there,
Yes The UX Builder saves the content conventionally and hence you should have no problems exporting content.
Is there a way to set default header background image for all dynamically generated archives, such as search results?
Hi there,
I’m afraid we do not have a setting for this. You will need a bit of customization to achieve this.
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