Hi ggaggoong2! You just need to go to Theme Options > Menu > Additionals > WooCommerce cart: https://support.undsgn.com/hc/en-us/articles/214001905
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi Chronotrigga, we are sorry but it’s practically impossible understand from a small screenshot, it seems you have applied a wrong skin, it should work like this: https://undsgn.com/uncode/features/header-layerslider/
Anyway there is not a method to change the menu background after you click unless you code yourself. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi sitemanbi! I’m sorry but I really don’t understand what you refer, do you mean the placeholder images from demo import? Are you not able to remove our placeholders?
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately (most of time is better check the installation and the possible problem then words)! Thank you!
https://support.undsgn.com/hc

Hi HawtCoffee, you need to go in Theme Options > Menu > Additionals and set to off “Hide Secondary Menu” (please note that is supposed you have a secondary menu assigned with the Secondary Menu position in the WordPress > Menu). Let us know if this helps!

Hi Apfelnatalia and thank you for interest!
1. Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images: https://support.undsgn.com/hc/articles/214001065
2-3. You can add in any pages you need, please have a look at our showcase so you can understand how it works on real sites: https://undsgn.com/uncode/showcase/
4. There is a module named RAW HTML where you can insert your HTML, at the same there are CSS panels to insert custom CSS.
5. Yes you can use WPML, that is the best plugin for WordPress for multi-languages websites: https://support.undsgn.com/hc/en-us/articles/214003905-Multi-language-Certified-
Let us know if you need more infos!

Hi hcbecker! No sorry this is not an option, you can have the secondary menu only on top of main menu as shown in our demos.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Sorry, I already found how to do it.

Thanks!

Hi! You faster than us! Thank you for confirm!

PS: We cannot understand the problem you report with menu items in our demo, you pasted the link to our homepage, please remove the ThemeForest frame before copy a link.

thanks a lot, the fix works perfectly! for your link forget about it, i didn’t see the menu problem i had on my site on your now. TNX AGAIN!

Hi gstrambi and thank you for confirm! Yep I understood after the reply what you refer and fixed the problem. The code for the menu is in the Patches and Fixes page too.

Hi riccimar! Yes you can both limit the number of portfolios (also insert specific portfolios) using the Build Query options of the Posts module, for example the Count option (first screenshot here): https://support.undsgn.com/hc/en-us/articles/213456809
Yes you can also create a separate page with all the portfolios.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! https://support.undsgn.com/hc

Hi Grs! Have you the latest version of Uncode 1.6.4.2? Some problems are also note after the WP update also if you have your admin in some Legal languages: https://support.undsgn.com/hc/en-us/articles/115005686945-WordPress-4-9-compatibility
Anyway don’t worry, if this doesn’t help and you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi letsraiseawareness! In WordPress it’s not natively possible to clone a page. When you install demo contents diversifications are applied in Page Options (at the bottom of any pages, posts or portfolios): https://support.undsgn.com/hc/articles/214002845 If you need all your portfolios have the same layout you need to use the Theme Options > Portfolio (here you have the same options of Page Options but general): https://support.undsgn.com/hc/en-us/articles/213455469 Please create a new portfolio and use the Theme Options > Portfolio to set the layout, then all your new portfolios will have these settings (unless you specify different setting in Page Options). I hope this helps, in case you can also check the relative videos here: https://support.undsgn.com/hc/en-us/categories/201692745
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi! Yes this is pretty easy, you just need to open the Gallery module and in the tab Block modify the Width option: https://support.undsgn.com/hc/en-us/articles/213456849-Posts-Galleries-Blocks

Hi! Are you compliant with the Max Input Vars in System Status? This is the only possible cause: https://support.undsgn.com/hc/en-us/articles/115002308845-Product-registration
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Tested now for you and it perfectly works on Uncode 1.6.4.2: http://undsgn.d.pr/jYWkEe

It seems that the option is not visible everywhere anymore:

The option is at the bottom of screen 6, anyway I think here we cannot help better than we have done, we are both not able to replicate in our installations both no other users reported this problem, so it seems something isolated to your installation. Please open a private ticket in our Help Center so we can help (if you are now creating a new site based on Uncode you should also have a new license and ability to open tickets). Thank you.

Just solved the issue. It was a conflict with a plugin named: Elastic Email Sender. Thanks for this big theme. It is wonderful.

Hi joseantoniopastorgonzalez, thank you for confirm and for appreciate Uncode. I don’t know if this specific plugin create some issues but after the recent WP 4.9 update the only version compatible is Uncode 1.6.4.2, maybe this helps: https://support.undsgn.com/hc/en-us/articles/115005686945

But if I choose a demo, all the others remain? Can not delete all unnecessary content from other demos?

Hi Kiwi-web, as illustrated in the docs you can import all layouts or just the pages you need, once installed these will be pages of your installation part of your contents. If you need only this page we suggest to import only this layout and possible the portfolio and blog items associated. Anyway for any needs just refer to the Support Team so they can help privately.

Hi, once you install layouts they are part of your contents so you can use if needed. If you need only this layout we suggest to install only this demo with the relative portfolio and blog posts. I hope this helps, in case open a ticket so Support Team can help privately.

Thanks for getting back! Is it supposed to work also if I add a get_template_part as $content?

Sure, but (and it doesn’t depend on the theme, it is a matter of WP/PHP) you have to use buffering output, since you need to return the content of the template, not to print it.

Here is an example:

add_filter('the_content','test_func');
function test_func($content){
    if ( is_single() ) {
        ob_start(); 
        get_template_part('content', 'your-template');
        $content .= ob_get_contents();
        ob_end_clean();
    }
    return $content;
}

Let me know if it is clear.
Best

Yes, it is clear, thanks!

Hi BroughtonHQ! Pretty sure you have the same error also if you deactivate Uncode theme, this is something related to your business email or server settings that prevent this email to works properly, please find here more infos: https://support.undsgn.com/hc/en-us/articles/214006365

Hi, in the top right corner there is a ‘Submit a request’ button: https://support.undsgn.com/hc/en-us
PS: have you tried to delete the Visual Composer plugin and re-install?

I deactivated and deleted the plugin, installed and activated again and continued the same thing.

To send a request first I need to renew the support, right?

Hi wlucasneto, according to Envato license terms you can use a theme only 1 time, if you create another installation based on the same theme you need to purchase a secondary license, that give you also access to private support. This method ensure users are covered if strange problems happen, as well as recognizing the right tribute to the authors. Yes if your support is expired you should renew the support. Otherwise, as told, try contact us back in a few days if some other users reported the same problem we are happy to help (as mentioned at the time no similar problem has been reported and the last update has been published for some weeks now, so really think something odd in this installation, otherwise all messages here should be about this Page Builder issue).

RESOLVED

Hi wlucasneto and thank you for confirm! Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc