19077 comments found.
hello, i am just startup my business i have a few investment, can you give a discount on your wordpress betheme? i shell be very thankful to you and its really appreciated to me.
Hi,
we are sorry but we do not plan any discounts at this moment.
Best regards,
Muffin Group team
I am getting the following warning: Failed to decode downloaded font: https://kofc.co.uk/wp-content/themes/betheme/fonts/mfn-icons.woff?23391439 OTS parsing error: incorrect file size in WOFF header Failed to decode downloaded font: https://kofc.co.uk/wp-content/themes/betheme/fonts/mfn-icons.ttf?23391439 OTS parsing error: glyf: table overruns end of file
And the icons on the website are broken.
Is there a way to fix this?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi when I added Mail Chimp to my website, my Sticky Header disappeared. Do you know how to fix this? https://www.buyradiohits.com/test/
Hey,
http://prntscr.com/hrb6ae is what we see when we open your site. As you can see, Sticky Header seems to be fine so we do not understand, where the problem exactly is.Best regards,
Muffin Group team
it happens when using Chrome or firefox as a browser, are you using those when you view it?
Yes, sticky header works in Chrome and Firefox of course.
Hi there, im using the Be Theme Wine, I have a problem with the SHOP page. I have added all the products and the view for every one of them is working okay. But the shop page is empty, like there are no products. What can I do?
Hi,
please switch to any default WP theme like Twenty Seventeen and check if shop page on default theme is empty too.
Best regards,
Muffin Group team
Hi,
The theme is uploaded at the first site opening and comes to a white page. After 4 seconds the page loads normally, all pages open in the same way. Travel theme board on https://istanbulyikama.com/. There was a late opening problem after version 19. I’m looking for reasons. I couldnt find it. When I close all the plugins and unplug it, it loads late. I searched this place. I did not see the same problem being sent to you.
I set up my own machine xampp. After a few hours of use, I am still experiencing the same situation. I set up separate Travel, SEO and SEO2 themes. The result has not changed.
I would appreciate your help.
Good work, thank you.
ilker
Besides, I am expecting you from AMP. It would be great if you added AMP to the mobile theme. I think mobile apps can come as AMP without installing the plugin.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
php7 is supported ?
Hi,
yes, BeTheme supports PHP7 of course.
Best regards,
Muffin Group team
Ok, i did not find any real answer if your themes can be used with Elementor. They say it most likely will work.
Hey,
we did never tested this plugin so unfortunately we don’t know if it would work with the BeTheme.
Best regards,
Muffin Group team
Hello, how can I change the background colour and the bullet points colour of the object Info box?
Hi,
the Info Box background, you can change under BeTheme Options > Colors > Shortcodes section but the bullets are image so to change their color, you need to create own image and replace existing one.
Best regards,
Muffin Group team
ok and where can I replace (or remove) them?
Please send us link to your site where you used Info Box item and only then, we will be able to give you full path.
Ok, so the full path to this image is https://www.ilariamericipsicologa.it/wp-content/themes/betheme/images/icons/list_check.png
ok but after I have changed the color with Photoshop, what do I need to do with the new file?
You need to replace existing image on FTP with the new one.
do you have template with this type of slider: https://revolution.themepunch.com/360-degree-real-estate-virtual-tour/
Hi,
sorry but we do not have this type of slider on any pre-built website.
Best regards,
Muffin Group team
Hi There,
I am unable to fix 1 problem. I want to change submenu hover color, I changed the hover color in Theme options but It is not affecting. Similarly, the active link color of the page should be highlighted.
www.fianz.com
Thanks
Hi,
to change sub-menu hover and active colors, please use the custom css below:
#Top_bar .menu > li ul li a:hover, #Top_bar .menu > li ul li.hover > a {
color: #000;
}
#Top_bar .menu > li ul li a:hover, #Top_bar .menu > li ul li.hover > a {
background: #FFF;
}
#Top_bar .menu li ul li.current-menu-item a {
color: #000 !important;
background: #FFF !important;
}
Best regards,
Muffin Group team
Thanks a lot problem solved 
You are welcome! 
Hi,
Is it possible to change my purchase code if it has been “stolen” by someone else?
Hi,
we do not keep purchase codes so you need to contact with Envato team.
Best regards,
Muffin Group team
I have problems to disable the license in this domain because I want to use the template in another domain but because it is in the other domain you do not leave me, so I ask for urgent help … as I said the current domain where it is registered I will not use it but for that reason I want to pass it on to another but it does not let me disable it as I do this and even though the elimination keeps thinking that the old domain is using it
Hi,
if you have any issues with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
P.S. We would be grateful, if you can do not bold the text while posting.
Best regards,
Muffin Group team
I asked to the author before that the main showcase page is includes the sample websites but I need to install all the samples website to separate folders.
Should i have to buy main page, as well as each and every sample ? or every thing is include with this. ? I hope u understand the point..
Thanks
Hi,
you can use same license for sub-domains or sub-folders around the same domain of course, but for that, you need to use multisite. Such solution, will let you share one registered license among all parties connected with multisite.
Best regards,
Muffin Group team
Can you sort and filter the portfolio by categories? If so can I see an example… thank you
Hi,
yes, it is possible to filter portfolio items by categories. You can see its example on BeShowcase demo.
Best regards,
Muffin Group team
That is exactly what I want to do… thank you
You’re welcome.
194/5000 Hello one question: I have a license that has expired, I need to access updates and new topics. What should I do? Renew the license or buy a license again? Thank you very much
Hi,
updates are lifetime so you don’t need to buy new license to update theme. You have also access to topics on support forum of course and you are only not allowed to create new topics as your support period has expired.
Best regards,
Muffin Group team
I need to add a html link to a telephone number under the logo in the ‘magazine’ layout. Where can I find the php code for this? (i’ll obviously set up a child theme first.)
Hi,
the files responsible for header, you can find under includes folder. Necessary files starts with header.
Best regards,
Muffin Group team
Hello Guys.
I used the pre-built websites Loans 2 template but the slider image is not the first thing that comes up when the site loads. The first thing that loads up is the set of 3 tables just below the image/slider and after a few seconds it goes up to the slider.
The website is www.goldenpremierclub.com
Can you PLEEEEEASE HELP? Thank you so much.
JD
Hi,
The Javascript responsible for slider loads at the end always and this couldn’t be changed unfortunately.
Best regards,
Muffin Group team
If that’s the case, why does your http://themes.muffingroup.com/be/loans2/ open effortlessly (the site presents the slider of the man first thing on the site) compared to www.goldenpremierclub.com where the set/table of plans first show then the site slides up to the top of the homepage and shows the slider.
Please have a visit to the site – www.goldenpremierclub.com and you will see what I am saying compared to http://themes.muffingroup.com/be/loans2/
Thank you.
If that’s the case, why does your http://themes.muffingroup.com/be/loans2/ open effortlessly (the site presents the slider of the man first thing on the site) compared to https://www.goldenpremierclub.com where the set/table of plans first show then the site slides up to the top of the homepage and shows the slider.
Please have a visit to the site – https://www.goldenpremierclub.com and you will see what I am saying compared to http://themes.muffingroup.com/be/loans2/
Thank you.
Our server is much faster and that’s why you do not see the same effect.
hello license is only activated for one domain or its possible to use for 2 domain ?
Hi,
in reference to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
Pre-sale question: Is there “One Page Site” demo? Link to the demo please? Regards,
Hi,
please open Splash page and just under the main image, you will see the filtering where you can select One Page.
Best regards, Muffin Group team
Again…Is your theme uses WordPress live customizer?
Hi,
as we already replied on your previous message, we do not support live customiser.
Best regards,
Muffin Group team
Thanks muffingroup
No problem.
