21548 comments found.
Hello, been trying to set up menu like your Agency demo, under the main image, does that demo import have that menu location and the main template does not or am I missing something. Can’t seem to find a way to move main menu down like that demo..Thank You
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Question: How to change top right phone number
Hi,
It’s called a “microwidget”. Here’s a support article on editing them: http://guide.the7.io/user-guide/theme-options/header/
Oh great, how to change contact form on the bottom of your main page 8Get Your Free Consultation) of your LAW template?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, I wanted to try the theme in a subdomain and I did not know that the Purchase Code had to be used once. Now I want to use it on my main site but wants a Purchase Code again if you can help in this matter. Thanks
Hi,
What’s your main domain name?
main domain name: cemremedia.com
Hi,
You can now use the same purchase code on the main domain and its subdomains. Cheers!
Hi,
Sorry, I have the right to use the purchase code only once. Is that so?
If so, I want to use this right for istanbulfotograf.com domain. Is this possible? Thanks
According to ThemeForest license 1 site = 1 copy of theme purchased.
If your site is located on main domain and it’s subdomains (e.g. different languages, dedicated subdomain for shop or blog section of man website, etc), you can do so but have to let us know. So we can enable this feature for you. That’s what we did for “cemremedia.com” domain name.
If you want to use your license on another domain – you can simply de-register it on your old domain under The7 > My The7 interface. Or use this link: http://repo.the7.io/de-register/
de-register. where to find a new purchase code. Because when I enter the old code, the register is active. I did not understand this screen: https://hizliresim.com/Maz1Aa
We were not speaking of any new codes..
The theme on your screen is properly registered. Can you please explain what exactly is wrong? Thank you!
I think I understand. I apologize for keeping you busy. Thank you
Hello, how can I change all site default font to chinese font “微軟正黑體”, thank you ^^ Happy new year!
Hi,
Thanks! You too 
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Nice theme! flexible and beautiful design!
Hi,
Thank you 
I currently have the small store layout loaded. How do I change the background image on the homepage? The static image in the background that appears whenever scrolling through a transparent section of the home page.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Could you please explain, how can I add the top bar like this – http://the7.io/main/home/creative-home/3-creative/?dt_demo_skin=skin03r%2Bwide?
I mean only black line above logo and menu, with phone and address on the left and social icons on the right. I cant find any solution in doc or by myself. Thank you
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi, I have a problem adding some content using wpbakery, until now this happen on photos masonry and slideshow. I add the element and the settingns window stay loading forever, any idea what is going on?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Does your template support google Thai font please let me know before purchase Thanks.
Hello,
Our support team will enable it for you. Please get in touch with them at support.dream-theme.com
The parent link on the navigation menu isn’t able to be clicked to take a customer to a page but the sub menu (dropdown) works fine.. What is the problem – How can I fix this? Thank you.
Can i use the visual composer on top of the theme? So i import a demo and i can customize the theme with visual composer, like add a contact form, or social media buttons,etc.
Hi,
Yes. All content is built with Visual Composer (though now it’s called “WPBakery Page Builder (formerly Visual Composer)”
)
I had some trouble finding how to remove the blog author, blog category and blog date from the ‘Blog list’ page template. The options in the theme didn’t appear to do anything when the Blog Meta was disabled. Here’s how I forced it:
From themes/the7/template-parts/blog/list/blog-list-post-content.php
Comment out or remove the php in line 24 ”...echo presscore_get_posted_on();...” .
Hope this helps someone else.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi,
I wish to use the white label tool, but there is nothing in your user guide about how to use it? Can you please advise.
Thanks
Figured it out. All good.
Hi,
Good. Thanks for letting know.
Hi, i have added facebook like button via WPBakery page builder, but it show wrong number of likes (not sync with facebook). How I can add our facebook page into widget?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Just got this theme and their instructions link does not work. http://guide.dream-theme.com/the7/
I am a very knowledgeable user, but there is NO option on a page to remove the title or sidebar like their samples!!!
Hi,
Where did you get that link?
The guide is actually here http://guide.the7.io/
> I am a very knowledgeable user, but there is NO option on a page to remove the title or sidebar like their samples!!!
Not sure what exactly are we talking about.. A link to a screenshot will be a great help. Thanks!
Most top themes have a option on the page (radio button, list etc) to remove the page title and/or sidebar for one particular page i.e. the home page. This theme does not seem to have any, at least not obvious to do those things simply when making a page.
I installed one of your themes and those pages do not show title or sidebar but do not show how that is accomplished. Nothing is done differently with the ACF options on the backend of the page.
I can’t find a way to share attachments on here, and TinyGrab is dead.
I have 20 of the top themes on ThemeForest and this is by far the hardest to set up. It is discounted and now with VC so I thought I’d give it a try. It is sure needlessly confusing and over complected, especially since most of the samples are only one-page sites. you should not need a PhD to cook Ramen noodles.
You don’t need a PhD to look through the user guide either..
Page headers (titles, slideshows, etc.): http://guide.the7.io/user-guide/page-header/
Individual widget areas and enabling/disabling sidebar and footer: http://guide.the7.io/user-guide/individual-widget-areas/
Thanks for those. https://d.pr/RwPNu1 this is what my side options look like in WUSIWYG editor for a page and why I brought this up. I do not see the nice visual radio button options your sample shows and the drop-down just has two of those options and not NONE for sidebar.
I had another custom post type plugin that was making the error. All fixed now and I see your PhD’ness in all it’s glory!-ha
Sorry for this misunderstanding.
Can you please tell what was the plugin that was causing the issue – I’ll create a report for our dev team. Thanks!
Thank you!
Hello, is a public list of The7 hooks available? Thank you.
Hello,
No. Please get in touch with our support team – they will consult you about it.
Hello, why activating The7 hides custom fields in backend? Thanks.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi i would like to know if I want to use this theme to two of my sites do I have to purchase single license two times or is there any other option please let me know. Thanks.
Hi,
ThemeForest regular license requires purchasing 1 license per 1 site: https://themeforest.net/licenses/standard
hello, i try to change white background image through general appearance but it’s not working. How to change background image ?
which means body background image
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hiya, quick question to anybody who has used this awesome theme. Does anybody know if it’s possible to disable the masonry layout for blog achieves and to make it a grid layout please? I have purchased this theme twice but this question relates to my next purchase.Thank you!
Hey,
Unfortunately this will not be possible at this moment
However we’re working to enable people to set up archive pages early in 2018.