19076 comments found.
Hi ! i want to install pre-built theme : cafe2 and i dont have access in pre-built wordpress installer. What can i do to install this ?
Hi,
please check your inbox where we sent you more details. We would be grateful, if you can do not duplicate questions in the future because it won’t speed up anything.
Best regards,
Muffin Group team
Hello, is it possible to use a second individual menu above the Top Menu? Example: http://bit.ly/2CJYxae
Thank you
Daniel
Hi Daniel,
yes, you can do it similarly, we did it on the BeCosmetics demo. To do this, you need to create simple menu under Appearance > Menus section and then under Appearance > Menus > Manage locations, you need to set previously created menu for Social Menu Top | depth 1.
Best regards,
Muffin Group team
Great, that worked!! Thanks a lot!
I could only find the options to change link and hover color on Social Icon. Where can I change the background color?
Which background color you mean exactly? Do you mean Action Bar background?
That background I would like to change: http://bit.ly/2ESxPgb I think that’s the action bar background.
As I could see the font is connected with the main font. Is it possible to change font style and color individually?
This is Action Bar and you can change its background under BeTheme Options > Colors > Action Bar section.
Regarding your second question, you can change its font only if the font you want to use, you set under BeTheme > Fonts > Family section. But to change its color, please check this topic where we explained how to do it.
Hi, I have just installed built in Press website and website design is completely distorted, tried multiple times resetting database but still the same issue coming
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
i just bought the license and was going to buy another one and had it sitting in my cart. overnight it seems to have jumped in price from $39 to $59???
Hi,
there is no discount at this moment and we do not have plans to make any.
Best regards,
Muffin Group team
Hello! I second this comment. I’m also having issues updating those plugins:
Hey,
I’ve recently found a problem with updating plugins, especially Visual Composer, Layer Slider and Slider Revolution.
For Visual Composer I have an error: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
For Slider Revolution: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
For Layer Slider: Update package not available.
Can you assist me?
Thank you in advance!
Please HELP.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I have everything set to full width on this site, but there’s still padding on the left and right side. How do I run the background(s) and images to the edges?
http://digiswitch.co/Hi,
it looks like you set side padding under BeTheme Options > Global > Advanced section.
Best regards,
Muffin Group team
I don’t have any padding on.
Please send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact and we will show you that you have.
I purchased this theme, yet I am unable to view any of the answers in the forum. I also cannot remove the buy now button even though I’ve PURCHASED the theme. There is nothing in the manual that indicates how to remove this.
Hi,
if you have any problems with support forum or theme, please send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact and we will help you.
Best regards,
Muffin Group team
Hey,
I’ve recently found a problem with updating plugins, especially Visual Composer, Layer Slider and Slider Revolution.
For Visual Composer I have an error: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
For Slider Revolution: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
For Layer Slider: Update package not available.
Can you assist me?
Thank you in advance!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Until when is the theme promotion?
Hi,
there is no discount at this moment and we do not have plans to make any.
Best regards,
Muffin Group team
How can I get the PSD files for the Clinic theme? Thanks.
Hi,
for any PSD files, please always send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact (you must be logged into Themeforest’s account).
Best regards,
Muffin Group team
I have sent 3 messages there with no reply.
This is obviously not truth and as a proof, we attach this screenshot.
Hi, I have retried, my email address was missing the letter s in envatos systems.
Ok, so this has nothing to do with us as we have replied on all your messages, glad to know.
Do any of your themes have an inbuilt mega menu? or is this something which would need to purchased as a seprate plugin? Thanks.
Hi,
yes, we have. Please hover on Shortcodes menu item on the BeSplash.
Best regards,
Muffin Group team
Hello.
I have used the BeFactory and my site is http://www.dynoequip.com/. I want to upgrade the PHP as 7.2 but it is not compatible. Any method I can solve it? Can I pay for it?
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
I have the theme on a test site and I need to move it to a REAL site… But it’s telling me its on a server and it’s not? Help
Hi,
if you have any problems with registration/de-registration, please send us always private request thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Thank you – I did 
Ok, thanks.
Hello I have bought your Be theme but the visual builder is not working when I write something and save its not working. Any fix?
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. And because support is for our customers only, we can not help you unfortunately. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hi,
I have login button on my menu. Once a user has logged in I want to change the menu to show Logout? Is this possible? If yes, how can I make this change?
Hi,
what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don’t know how, you should contact with your web developer. The policy says:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend contacting the author to see if they privately offer paid customisation services or checking out the great service providers on Envato Studio.
Best regards,
Muffin Group team
Hello II’m working on a site that has alot of content on one page and I noticed that there is some sort of limit. When I tried to add more content, whatever I added doesn’t show.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
are there multiple designs for the responsive menus? Is there anything that just shows all the different versions? I don’t want to have to click through 200+ demos to find these things. I think you haven’t done a very good job organizing all your features and functionalities.
Hi,
we are sorry but we do not have such possibility unfortunately. But, if you tell us what are you looking for, we will try to help you.
Best regards,
Muffin Group team
How do you add a drop shadow to the menu titles. I have a transparent background and menu will be in white font. I want to add a dark drop shadow behind the menu font.
Hi,
all additional styles for menu, you can find under BeTheme Options > Menu & Action Bar > Menu section.
Best regards,
Muffin Group team
Hi,
I want to change the background color for product title & price at product categories page.
Current : White Change : Transparent
Theme: BeJet
Photo Link: https://app.box.com/s/0c2cac2nzf7t4w4wqebgnynhf70npjby
Hopefully you can provide any CCS code.
Thanks.
Hi,
please send us link to page where you would like to change this color so we can provide best possible solution.
Best regards,
Muffin Group team
It’s okay. Already solve the problem.
one more thing now, i use revolution slider for video banner and i know i will not working on mobile.
Any suggestion for video banner to make the video play?
Thanks
We are sorry but Slider Revolution plugin does not support videos on mobile devices.
theme options I cant open
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
