26639 comments found.
A website from a client landed on my lap and it has currently Bridge 6.6. Do you think I can safely buy the new version and update?
Hello,
You could safely do the update of our theme to the latest version, just first do the backup of your site. Also, update is available for you with your first purchase of our item. Here, you could find more about how to do the update http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/Best, Qode
“Also, update is available for you with your first purchase of our item.” -> Yes, I know, but this a new client with an old website, developed by someone else, and no one knows the username/password of the account used to buy the theme originally. Anyway, I already bought it and updated without any problems. Thanks for your support.
Ok. Thank you for your explanation. You need to have licences for each website. Glad to hear you’ve already sorted this out. Thank you for the update.
Best, Qode
For the listings theme: When users add a listing there is no option to set a featured image for the listing. How can I fix this?
Hello,
User is able to add desired content in description part or to add images in a gallery https://www.screencast.com/t/X8Q7x3DULeskBest, Qode
Hi TEAM!
I just sent you an information email, I will be waiting for your reply.
Thanks in Advance 
Danny
Thank you Danny,
We will reply to you shortly.
Qode
Hello,
I have created my entire website with a menu navigation with different pages.
Now, i`m planning to create different landing pages without any menu navigation to send traffic to them.
Is this option possible?
Thanks in advance
Hello,
Yes, buy choosing landing page template, page won’t have header and footer or you simply don’t need to assign menu to theme menu location and you won’t have menu.
Qode
Or http://bridgelanding.qodeinteractive.com/elements/image-hover/
Hi there,
Landing page is using custom made elements just for showcasing demo items and you can’t have same effect but you can achieve shadows like on single image elements like on elements page here http://bridgelanding.qodeinteractive.com/elements/image-hover/ by adding custom css code below:
.wpb_single_image .vc_single_image-wrapper{
box-shadow: -3px 4px 10px 0px rgba(0, 0, 0, 0.1);
}If you have additional support related questions please contact our support over support forum at https://qode.ticksy.com/
Qode
Nothing happens and no shadows effect at all… it seems like you guys are going after a lot of big features but missing the basic ones. This is one of the features that Jupiter and other themes offer…
Hello,
Feel free to reach our support team at https://qode.ticksy.com and they will assist you to get anything that could be done within our theme.
Qode
Hi, I would like to import this demo “Left Menu” http://demo.qodeinteractive.com/bridge2. But that demo is not “Left Menu”. It is “Vertical Menu” http://demo.qodeinteractive.com/bridge105. I cannot find the “Left Menu”. Plz let me know how I get “Left Menu” demo.
Hello,
It is Bridge Original demo with vertical header type, so import it instead and just change header in order to have left – vertical menu.
Qode
Hi, we use your Restaurant Menu plugin, but the menu is not responsive. How can we fix that? Thanks!
Hi there,
Please contact our support trough support forum at https://qode.ticksy.com/ and provide site link and WordPress admin access and our support will gladly assist.
Qode
Hi, could you please help with the correct css for a highlighted cornered text box I added textboxcorners as an Extra Class Name in the Text Box Settings and then included a css code in the Custom CSS Box – .textboxcorners { border: 2px solid red; border-radius: 25px; }
I am trying to understand the basic css – but not getting it
http://seoartisans.co.uk/canvass1/
Thanks
Hello,
For these kind of support questions please contact our support team by submitting a ticket at https://qode.ticksy.com/ and provide all necessary info in your ticket along with WordPress admin access and a login link.
Qode
Hi Qode, thanks. I have submitted a support ticket . Please follow it up thanks
Hello,
We located your ticket on our support forum and it has been assigned to our support agent who is working on it.
Best, Qode
Hello – I have installed Listings demo on my site. How can a user set a ‘Featured Image’ for their listing (the circle image)?
Hello,
Rounded image on single listing page https://www.screencast.com/t/Kyrnwl5V is featured image and it will be rounded automatically with listing plugin css. In case that you were referring to something else please share a link to a page from our demo.
Thanks, Qode
The revolution slider for demo import – “New Demo 106 – Yoga Center ” is not importing. I tried to import the slider zip file and it gives me error. May I know whats is this? https://pasteboard.co/H1ppEEq.png
Hello,
I just tested it and it was imported fine. Please make sure that you are importing correct file https://www.screencast.com/t/QQJX2bXsZTp .
Qode
Hi Qode, can you please suggest me a way to enlarge the logo? I’m using this
@media only screen and (min-width:1000px) { .q_logo a img, .q_logo a { height:120px !important; }
But isn’t working. Thank you for your help!
This is the url: http://testcityzen.saraallevi.com
Hello,
It is working but when placed on top of custom css field https://www.screencast.com/t/7CuMA8CjpR , which means that you haven’t closed some of your other media queries.
Qode
Hello,
the code autor text in post template, shows html. For example the text:
Name: Trepcom Phone: 1234
is displayed as:
Name: Trepcom
Phone: 1234
How can i solve it?
Thanks
Hi there,
Text will be displayed as it is typed because profile info text will be wrapped within paragraph tags and it will be sanitized (HTML tags will be removed) so you won’t be able to add non breaking space or br tags. This is security coding standard and you shouldn’t change it.
Qode
I dont understand, may be i didnt explain the issue well. What i mean is. I type My name is Trepcom, and in the frontend is show as < p > My name is Trepcom < / p>. The HTML tags are displayed.
Hi again,
Yes info will be wrapped with p tags but HTML inside will be removed. Maybe you can share a link to one of your posts where author info is present so we can create screenshot from your end as well.
Qode
I have it in localhost as soon as posible i share a link.
Thanks!
Feel free to contact us again when website becomes live.
Qode
Is there a way of turning off unused features within the theme, to reduce memory consumption? Eg QODE slider, QODE carousel, Masonry Gallery etc. We’re not using any of these on this site, we don’t need them or the bloat. Thank you.
Hello,
Such an option doesn’t exist, but WordPress have function for disabling custom post types so this should be possible with some custom code. You can contact our support regarding that by submitting a ticket at https://qode.ticksy.com
Qode
Hello,
i’ve installed the theme with New Demo 92 – Music magazine. We have problems (its not translating any string) with Loco translate. The default demo does not have this problem. We did the same steps in both cases.
Any help?
Thanks
Hi there,
Translations are working fine since all plugins and theme itself contain text string with unique text domains. Since Magazine demo layout is using shortcodes from Qode News plugin you have to create translation for that plugin also. Note that for plugins you need to prefix transnational with plugin name and for that plugin you need to create po and mo files like this qode-news-en_US.po , and this can be done with poedit software (free version). For Loco translate please refer to plugin documentation, or alternatively try popular WPML plugin which is officially supported by the theme.
Qode
Thanks for the reply.
Yes that is true but i cannot translate read more of qode-slider news. I saw in the code that is called by:
qode_get_button_v2_html(array( ‘text’ => ‘Read More’,’link’ => get_the_permalink()));
Is hardcoded, in this case is not by .po file.
May be there is an option in the theme?
Thanks!
Hi again,
I just informed developer about this, and they will add text domain in upcoming update. In order to be able to translate it you have to change it like this:
'text' => esc_html__('Read More','qode-news'),Qode
I solved it. Thanks
You’re welcome.
Hello,
I changed in Qode general options the font to “Roboto” but all the fonts are staying different and do not change to “Roboto.
It looks like the website is using a default font (Raleway).
How can i change the general fonts into “Roboto”
Thanks,
Hello,
If more specific font options are set to some other font, these options will override global one so try changing fonts from Qode options > Fonts also, and if that isn’t the case then this is probably related to some caching plugin so try clearing cache and test this again.
In case that issue continues then please contact our support by submitting a ticket at https://qode.ticksy.com and also provide WordPress admin access in your ticket so they can check this on your end.
Qode
Good Morning,
i’ve installed N.92 Bridge Demo configuration following the correct procedure.
On my homepage I get a series of codes instead of sections. Could you tell me why?
This the url of my homepage: http://www.f6m.com/cmc/
Thanks,
Alessandro
Hello Alessandro,
You need to install and to activate Qode News plugins, and for contact form 7, activate plugin before importing demo content and demo form will be imported also.
Qode
Good morning,
thank you for answering so fast.
I did not find the folder or files for the installation of the aforementioned plugin.
Could you tell me a way to download and install it?
Hi again,
Plugins are inside parent theme plugins directory so activate parent theme and then install plugins from the message which will appear at the top of the WordPress back end. In case that you have closed it activate some default theme and then activate Bridge again. After installing all required plugins you can activate child theme again.
Qode
I have also uninstalled and reinstalled WPBakery again my current version of WPbakeri is 5.4.5
Hello,
Interactive banner element is named “Image with text over” and Info Card With Icon is the same https://www.screencast.com/t/G4elcf4wuE
Qode
So that’s a style you created using this element Ok! is it possible once updated BRIDGE to download that page and then copy the style?
Hi again,
Bridge landing page isn’t available for import because we are using modified theme and functionality for our landing page but elements are present for every demo since theme functionality is the same and elements options are self explanatory https://www.screencast.com/t/KnUG1DR7reXm and you can always contact our support at https://qode.ticksy.com/ in case that you need assistance with theme setup or with setting up some of the available elements.
Qode
Hi there!
Is there an easier way to auto-update the theme than using the Envato Toolkit plugin included with the theme? (Preferably just using the purchase code?)
When I tried using the Envato Toolkit plugin, it crashed the site and required quite a bit of work to undo what had occurred. The API and all the information was definitely setup correctly, so I’m not sure what went wrong. However, this had never happened before on any other theme where we use auto-update, but all of the other themes where we do so have the updater inside the theme itself and/or use the purchase code.
Hello,
With latest update Envato Market plugin is included which can also be installed manually https://forums.envato.com/t/envato-market-wordpress-plugin-beta/21639 so use it instead since it is improved version supported by Envato.
Qode
Can the menu be on the right? For example: http://interblocks.com/
Hello,
Yes, it is possible to enable side area and then to add custom menu widget to that widget area or to create custom links manually like in Original demo for example http://demo.qodeinteractive.com/bridge/
Qode
Hello,
Is it possible to have a blog section in some templates that doesn’t show this option like ‘Urban style’ or ‘Smoothie’ ??
Hi there,
It is not very clear at what you are referring. Please try to elaborate this a bit, or share a link to some of our demos or link to some screenshot if it is easier to you.
Qode
