28333 comments found.
I have a weird problem the last couple of days. In the checkout page of my eshop (https://nostalgia-greece.com/checkout/), the section of payment methods on the right is not allowing users to pick the payment method. What happened?
Hi there,
Please check your shipping options https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/core-shipping-options/
my block page is empty so when i click the bock forder is empty so i dont know how to put the url please help and my blog page was gone please help
Hi there,
I’m not sure I understand what you mean. Please elaborate in an email via support and we’ll be sure to check this out.
Hi i really need help i just lost the page or block of my blog in my website and i dont know how to restore it and I’m in trouble linking all the bottom I’m so lost please please help
Hi there,
Please shoot an email via support and we’ll look into it.
My question:
- The layout of products in the category page is now: https://imgur.com/lNVWGSW
- I want to add, attributes on the layout of the products in the category page. Like this: https://imgur.com/JvKHAUm
how can i do this?
This is mine website: test.watchcentra.nl
Hi there,
I’m afraid we do not have a setting to display the tags in the category page view. You will need a bit of customization for this.
Could you do this for me? or tell me how to costumize
what will it cost?
Hey all , I was wondering is there any option to export my settings and layouts that been made on flat some ?
plus just wanted to let you no there is a glitch when trying to set the margin padding values, especially the right one. the issue is that the “sidebar” that contains the ux builder settings is too small and interfering with the adjustments likewise you cannot add your values manually it auto updates to one as soon as you press. thanks in advance love the theme 
Hi there,
Yes To transfer the settings go to Flatsome > advanced > Backup / Import and copy the TRANSFER THEME OPTIONS DATA in the old site. Open the New site and paste the data in Flatsome > advanced > Backup / Import and click on Import Options.
Please elaborate on the issue in regards to the margin and padding.
Hey thanks a lot appreciate that , regarding the issue. when you start editing on the ux builder you get a left sidebar of the settings. that sidebar seems to be small so when you try to edit the margin/padding settings especially to most right box you cursor is overlapping the content area and the settings area, making it very annoying to adjust the padding/margin. more over you cannot add numeric values in the box it seems to be always Resetting itself to 1px no matter what you enter. hope Im clear iv would of add a picture or video but i cannot let me know thanks
by the way I have some small suggestion that could be helpful (in my opinion) for you guys where can I post them cheers to all,
Hi there,
Please attach a video to your issue in an email via support and we’ll look at it.
You can also send the suggestion over at that same email. Thank you
Hi there! I am trying to upload a featured image in a post page. Wordpress allows me to do it (but just apparently). When it is suposed to be upload, it doesn’t appear in the page. What could be the problem? So far, I have just used the Product image with WooCommerce products and no problem with them. Thanks!
Hello Albert,
Please send a link to your site via support and we’ll look into it.
Dear Support,
I’m trying to create a product category/product browser on Flatsome.
I’m looking for a feature that looks like the “hot sellers” category browser on this page http://nitro.woorockets.com/niche-05/#tableware
Could you kindly advise me on where to find a product category browser like that one on the Flatsome theme?
Kind regards,
James
Hello James,
I’m afraid we do not have such a feature. You might need a plugin for this.
Dear Support,
Hope you are doing well. We are working with latest version of Flatsome Multipurpose Responsive Woocomerce Theme, and we would like to make some changes.
For our online shop, we would like to hide prices from our logged out users.
Kindly could you please guide us on how to proceed and which files do we have to work on?
Which is the best way to do, with plugin or directly with changes on code?
Thank you in advance.
Kind Regards
Gerry
Hello Gerry,
You can use the following snippet in your functions.php file https://pastebin.com/6NT3BUXV.
To customize the display of the link, you can use the flatsome_view_price class.
Thanks for a quick answer but the link that you send the post seem to be removed. Do you have an another link. Thanks Best Regards Gerry
Hello Gerry,
This code should do the trick
add_action('after_setup_theme','activate_filter') ;
function activate_filter(){
add_filter('woocommerce_get_price_html', 'flatsome_view_price_logged');
}
function flatsome_view_price_logged($price){
if(is_user_logged_in() ){
return $price;
}
else
{
return '<a class="flatsome_view_price" href="' . get_permalink(woocommerce_get_page_id('myaccount')) . '">Login to See Prices</a>';
remove_action( 'woocommerce_after_shop_loop_item', 'woocommerce_template_loop_add_to_cart' );
remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_price', 10 );
remove_action( 'woocommerce_single_product_summary', 'woocommerce_template_single_add_to_cart', 30 );
remove_action( 'woocommerce_after_shop_loop_item_title', 'woocommerce_template_loop_price', 10 );
}
}
Hi, is it possible to add custom row ids. Kind Regards
Hi there,
You can only add custom classes at the moment
background images aren’t displaying in banners. it’s just a solid color. even banners imported from flatsome studio. this is a fresh install newest version, newest version of wordpress.
I should mention, the background images show up in the ux builder, but not on the webpage itself
bg images arent displaying in any of the “section” elements as well
i reinstalled wordpress. all seems to work now
Awesome good luck with your site.
I am planning to buy Flatsome theme for the website I am working on, but have few questions.
1. Can I remove single product page altogether? When I click on the product image, it should take me to the same link as Add to Cart button.
2. When I add an image to the media, how many sizes are automatically generated by your theme? I am really concerned about 18 images generated by one theme for each image. Can it be controlled?
Hi there,
1. I’m afraid we do not have a setting for this. You will need to modify theme files.
2. We have 3 images regenerated; The catalog thumbnail, Single product page thumbnail and the tiny product thumbnail. However, this is handled by WooCommerce and not the theme.
Hi
Is there an update where WoocCommerce 3.3 is supported? This will be published soon.
Yes Please note I cannot give an ETA of the release date
My homepage is: http://edibook.thanh177.com But my category page is : http://edibook.thanh177.com/danh-muc/tu-sach-elifebooks
The background of header area is changed. Can you show me the way to fix this error?
I wanto keep the header backgroup like home page.
Thank you so much
Hi there,
Have you fixed the issue? The header backgrounds of the two pages looks quite the same.
hi. im having trouble with the parallex on the site, the images are jumping and its not very smooth, please see here the home page http://selfiesspot.com/clip/
Hi there,
I have shared the issue with the development team.
hi is there anything we can do to fix this
Hey,
I cant get outside of picker in theme options, wherever i click it open the color picker (exemple in top bar customisation). I tried with clean install but still the bug…
There is this code in source that force the picker to open:
< span style=”width: 100%;height: 100%;position: absolute;top: 0px;left: 0px;border-top-left-radius: 3px;border-bottom-left-radius: 3px;”>
why?
Ok sorry it was a plugin causing this behavior…
Awesome Thank you for letting us know
I am not sure what is happening but all my pages such as demo , gives internal server error http://reachartisans.com/
Hi Rob,
I have viewed your demos page here http://reachartisans.com/demos/ and it only gives a missing block error. If you need the block, you will just need to recreate the block http://docs.uxthemes.com/article/237-ux-builder-how-to-use-blocks
Hi, how can we get this theme W3C compliant?
Hi there,
This will require a bit of code adjustments. You can make a feature request for this here https://uxthemes.canny.io/flatsome
Again my question:
1. I want to hide one slider on mobile -> https://imgur.com/6SvDUJb
2. If i chose hide on mobile in UX-builder -> https://imgur.com/Sez2hyR
3. Then i get a big white space -> https://imgur.com/pWjghj2
how i can hide this slider, without a big white space.
you can look at the website on desktop and on mobile: test.watchcentra.nl
Hi there,
Add a custom CSS class to the grid element and then you can use a media query to hide the grid in mobile.
tell me how to do that
I add css class in the ux builder and hide them in the extra css for mobile. It is working now
Awesome Good luck with your site.
I have purchased the pro version of YITH Wishlist. The developer on their side is spectacular. However isn’t able to help me with one little item I’m hoping to adjust. The top Right favourite button, instead of linking to the wishlist page, I would like it to link the the manage wishlist page, which is the pro version of that plugin. The developer was super helpful and wrote the following. I would love to know how to complete this portion of my request.
Maybe I could be useful, sharing a snippet of code that could be used everywhere to generate link to manage page:
$manage_url = ’’; if( function_exists( ‘YITH_WCWL’ ) ) { $manage_url = YITH_WCWL()->get_wishlist_url( ‘manage’ ); }
I have setup a redirect on this page as a temp solution.
Hi there,
You will need to edit the wishlist file in flatsome/template-parts/header/partials/element-wishlist.php
Hi there,
Your website https://diagnosticoencasa.com/ is displayed alright. If you are still having issues in the backend, please shoot an email via support and we’ll look into it.
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