39367 comments found.
Hello, a quick one, what does it take to achieve the same layout you have on this page: https://avada.theme-fusion.com/church/events/list/.
Do yo u need a CSS Class or plugin or what?
Hello @kolawole365
We are using Events Calendar Plugin there that is Free to use and it also 100% compatible with our theme our Church demo that you see there is basically made for the ECP plugin and we have complete documentation on how to install and use it here => http://bit.ly/2lBnfmi
We will be happy for you to be a part of this Amazing Community 
Thanks
-Ammar
Hi!
I really like recent updates to Sliding Bar – great job there!
However, I would like to trigger it via icon placed in the main menu – is this possible?
I have both WooCommerce installed and Search icon enabled and would love to see Sliding Bar grouped with those two (as either first or last from the right).
This icon should also be visible on both desktop and mobile!
Any help with this would be greatly appreciated.
All the best and keep up with the great work you are doing
Hello @XXNephilim
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I am very interested in purchasing this template but the site would have to be translated into 4 different languages (Portuguese, French, English and German). Is there any functionality already included in this template, or would I have to buy this functionality? If you have to buy you can help with this configuration process? Congratulations on the excellent work.
Hello @roverweb
You can use as many languages as you want with Avada and all you have to do is use a multi language plugin, our theme is compatible with 2 very famous and easy to use multi language plugins called WPML and PolyLang and we have complete guided instructions about installing and using both of them with Avada which you can read below
How to use WPML with Avada => http://bit.ly/1Q1Kxdi
How to use Polylang with Avada => http://bit.ly/1Q6paTX
We will be happy for you to be a part of this Amazing Community
Thanks
-Ammar
What is the key to the Slider Revolution Templates Premium, which is included in Avada 5.4?
Hello @publicmovil
You do not need a key to use the slider actually since the slider is bundled free with our theme, however if you want to use the premium add ons and templates of any bundled plugin you will need to purchase a stand alone license for that, more about this can be read below in our documentation post here => http://bit.ly/1QLh9o2
If you need anything else please do not hesitate to open a support ticket and our team will gladly assist you with the issue.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Pre-sales question: I am highly interested in this theme for my next project. Is there some sort of built in functionality to achieve the side toggle that opens to a green purchase button like your demo site has? Or can it be done with a plugin perhaps?
Hello @inventyoucreativeagency
Yes, we do have that in our theme for sure and its called “Sliding Bar” you can see it in our demos below.
For the purpose of showing this we have positioned it on right but you can position it anywhere you want such as right left bottom or top and you can check it out below in our demos, you can execute it either from menu ( + ) sign or from the side clicker too.
Demo Example 1 => http://bit.ly/2FrG2Z0
Demo Example 2 => http://bit.ly/2EvR4ej
Demo Example 3 => http://bit.ly/2kDJabf
We will be happy for you to be a part of this Amazing Community
Thanks
-Ammar
BEAUTIFUL. That is perfect, thank you!
You’re most welcome
Thanks
-Ammar
Hi,
http://prntscr.com/hyrg9aHow can I remove the link and the title of a portfolio? Only the zoom of the image works!
Thanks!
Hello @idennto
This can be done by simply going to Avada > Theme Options > Extras > Featured Image Rollover tab
Screenshot => http://prntscr.com/hyuwo9
If you need anything else please do open a support ticket with us and our team will get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi, when using the side header (left or right) is it possible to show the banner in the mobile menu? The header features (especially mobile header) is the only thing really stopping us from changing to Avada. Thanks!
Hello @billgatesv2
By default the banner area is disabled in mobile layouts for design purpose however with a simple CSS code you can enable this for mobile phones and it should appear there for you as can be seen in this screenshot => http://prntscr.com/hyuw60
We will be happy for you to be a part of this Amazing Community
Thanks
-Ammar
Hello ThemeFusion,
is it possible to lock the Fusion Builder or restrict the functions for users, if they are not admins (e.g. editors)? I want that my clients are only allowed to change the content (text, images) and not the whole settings or positions of the modules, rows, structure etc.
I would be glad for your assistance! Thanks, Thorsten
Hello @ThorstenFB
I am afraid that is not a possibility right now and will require some custom work with the plugin files, however we are always open to ideas and suggestion when it comes to our user’s request so please do send us yours to support@theme-fusion.com and we will add it to our list
Thanks
-Ammar
Hello Ammar. Thanks for your quick reply. That’s sad, but I will send you an email and hope that this feature will included soon. In my opinion this is very important for most users they use this theme for their clients. Bye, Thorsten
You are most welcome
Is there away to add more information product results pages (what shows up when i click on a product category, tag or search). Right now it’s just the product title, categories and price. We’d like to add a little excerpt (really just the product number) on the page displaying a collection of products.
Hello @WSDigital
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
WTF! I just ran an update of WP and now Fusion builder doesn’t work! My support is expired and it’s not fair that I have to buy more support because of technical issues I didn’t cause????
Hi there
When it comes to updating the theme, please make sure that you have followed these update instructions carefully, this will ensure that you do not experience any issues.
Updating from an old version of Avada? -> http://bit.ly/2pPNngZ
Important Update Info -> http://bit.ly/1FAmQpu
How to Update -> http://bit.ly/1H8JGzo
Fusion Patcher -> http://bit.ly/1QSd8Ol
Avada Change log -> http://bit.ly/1EK5mAg
Something else that is important is to also ensure any patches that our team releases between update cycles are applied as part of ongoing maintenance for your install and always clear your cache plugins post update
Patches are applied at the click of a button as explained in this help file -> http://bit.ly/1NAWVwM
Something else to check and make sure of, is that any server configuration limits that you see in red in the Avada Status page be addressed -> http://bit.ly/1T5luaR – most common is the WP Memory Limit
We also do not see your username registered on our support system, so check to see if you are Grandfathered for Avada support as explained here -> http://bit.ly/1SwDKpe
Failing that if you are still stuck and needs some guidance you can send an email to support@theme-fusion..com and we will gladly help
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Is there a way to be notified that there are patches that need to be installed? My site always breaks when there are patches to install and I have no way of knowing other than random checks of the site.
Hi there
There is an indicator that is visible in the Dashboard, for example -> https://d.pr/i/gEkiI
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Thank you, MB. Your suggestion is my current solution which isn’t really a solution because I don’t check all my websites each day; I can’t. It’d be great to have a notification a few days in advance to patches being implemented. This is the second time I’ve requested this feature and something I consider a significant issue since the updates break each of my sites before I can implement the patches. If no solution is served up in a 3-6 month window, I’ll begin implementing a different theme provider that I’ve identified and moved on. I don’t mean to be aggressive here, just wanting to communicate the level of seriousness.
Duplicate!
I didn’t explain my issue well enough. Any time I’ve noticed odd things going on on my live sites (multiple logos showing up in the header, text styles not showing, css mods or plugins not working) I’ve been able to fix by applying new patches your team has put out to the public. I’ve assumed TF has been prepping the theme for these patches and I’m guessing this is what is causing issues. I don’t know. All I do know is that I don’t experience these issues with other themes I use. Please let me know if I can help with any further information.
Hi Jeff
We appreciate your feedback, but treating us is not going to help, we are simply here to help you as best we can. What you are explaining here is very odd, to say the least so allow me to reply here to what you are mentioning as an issue:
“My site always breaks when there are patches to install and I have no way of knowing other than random checks of the site.”
I do not have much to work on with regard to what you are sating here as the last ticket you have cerated (out of 4 total) on our system was back in February 2017 and none of them are update or patch related in topic or context.
What we do know 100% is that of a patch or multiple patches were breaking installations, we would have several hundred thousand Avada website failures, simultaneously, and thereby we would certainly know about it. So the actual patches and method of applying the patches is a non issue.
If you look at this Avada Status page, accessible by all registered Avada users -> http://bit.ly/2qw34tK – there are 6 patches released for Avada 5.4, for example.
- WooCommerce horizontal tabs border color
- Fusion Builder update buttons displaying
- Vertical menu widget display issues
- WooCommerce equal height products
- Styling issues with featured events
- Content box timeline vertical timeline spacing
Are we saying here that your site/s have been damaged/broken in the exact areas that are applicable to these patches? If yes, we should take a closer look at each of the sites and the corresponding instances on the sites to understand why that may be, for your sites only
On the flip side, if the site/s are breaking in these areas before patches are being released then likewise we still need to check your install because none of the issues that patches fix are process critical and in no way affect day to day operation of the theme itself.
“Your suggestion is my current solution which isn’t really a solution because I don’t check all my websites each day; I can’t. It’d be great to have a notification a few days in advance to patches being implemented.”
We do not and cannot send out (for example) email notifications that a patch is going to be released on a specific date or time simply because each patch is formulated and tested and then released as soon as our development team confirms and identifies the issue at hand. One centralised option is for you to check the Avada Status page, accessible by all registered Avada users -> http://bit.ly/2qw34tK – for patches released. Each patch has a release date
“I didn’t explain my issue well enough. Any time I’ve noticed odd things going on on my live sites (multiple logos showing up in the header, text styles not showing, css mods or plugins not working) I’ve been able to fix by applying new patches your team has put out to the public.”
You have to make sure that after you update or apply any patch, you clear any cache plugins that you may be running. This is often overlooked.
For “multiple logos showing up in the header” and “text styles not showing” there are no patches that have been released in recent version that remotely relate to the theme logo or global text styling, and that will have most likely been cache.
What also must be noted is that any theme operates within and alongside the WordPress core. A recent update by WordPress, to version 4.9, brought about new implementation and a few bugs. This did play havoc with many 3rd party plugins and even our own Theme Options https://core.trac.wordpress.org/ticket/42574
“I’ve assumed TF has been prepping the theme for these patches and I’m guessing this is what is causing issues. I don’t know.”
Each and every single patch that we release is rigorously tested against the issue it resolves and deployment, before it is released. What we do know 100% is that of a patch or multiple patches were breaking installations, we would have several hundred thousand Avada website failures, simultaneously, and thereby we would certainly know about it.
I am going to send you an email directly from our support system and invite you to provide access to one or more pf your sites so that we can check them for you
Thank you, MB
hi, using contact form 7, when i receive a message from the site the phone number is not visible in the body message text. the info of the contact form are these ones:
[text* your-name placeholder”NAME “]
[email your-email placeholder”EMAIL *“]
[text your-phone placeholder”PHONE NUMBER”]
[textarea your-message placeholder”HOW CAN WE HELP?”]
[submit “MAKE AN APPOINTMENT”]
could you pls tell me why I don’t see the phone number info?
thanks
Hi there
Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
HI there, can i make an image the frontside of a flipbox ? THX GIO
Hello @corestudio.
You can add it as an icon actually, there is an option to add the image as Icon and set its width and height => http://prntscr.com/hyeld1
If you need further assistance with this, please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
page builder modal options are not closing. Console throws an error.
TypeError: this.inputWrapper is undefined color-picker.min.js:1:3070
Hello @HVSH
This will require us to check your installation actually, can you please therefore open a support ticket so our team can look into this issue for you right away.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello team. I have a question. What is the best way to update the theme automatically? Best Regards
Hello @reventon9494
There is only 1 way to update it automatically actually and that is mentioned here in our doc post below, however if you are coming from a very older version we suggest you to please read this article here first => http://bit.ly/2pPNngZ
HOW TO UPDATE YOUR THEME
IMPORTANT UPDATE INFORMATION
Thanks
-Ammar
How to change the careers effect. I need to change the fade effect it has for one sliding top to bottom, how can it be achieved?
Hello @webtilia
I am not sure which career do you mean here, can you please open a support ticket with us and provide screenshot of the element you want to change animation for so we can provide you a better and precise response on it?
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Looking forward to assist you.
Thanks
-Ammar
Sorry to bug you again, but can you confirm that this works with the latest version of WP Bakery? (the new name for Visual Composer). I ask because we had our previous theme no longer work when we upgraded our VC to WPB and the author of that theme was no longer willing to update it. My client just wants to be sure that this will not happen again, as soon as we install it.
Hello @jimmulvaney
Basically our theme has its own page builder called “Fusion Builder” and we have not officially tested the Visual Composer with our theme since its not required with Avada, we suggest you to try and get in touch with the plugin author of WP Bakery about this as well.
Our own Front End Builder is also in works that will work with the Fusion Builder respectively where you can change elements from front end as well and copy the elements from back end to front end, we suggest you go try our Fusion Builder and you will find it very easy to use with endless layout options, you can check it out here => http://bit.ly/2gwIdfX
We will be happy for you to be a part of this Amazing Community
Thanks
-Ammar
OKay, yeah we will give it a shot. The less third-party plugins/ authors to deal with the better.
Awesome to hear that
We are sure you will love our Fusion Builder!
Looking forward to you being a part of this Amazing Community!
Thanks
-Ammar
Hi friend, I can use the polylang plugin to translate my site? https://br.wordpress.org/plugins/polylang/ tyvm!
Hello @kptadero
Yes definitely you can, we also have a very detailed documentation on how you can translate it properly so please do read it here => http://bit.ly/1Q6paTX
If you need further assistance with this please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello, Having issues submitting a support ticket. I set one in using the form last Friday and have not heard back. Went and checked my account > tickets and none are showing. So today I filled out the form and submitted again and then checked My Account > Tickets and again nothing showing. I need help fixing the Mega Menu Icons as the size and position of the icons is not working.
Hi there
We can confirm that we have your ticket, created 28mins back, in our support queue -> https://d.pr/i/VIodAn – and a member of our team will be replying there as soon as possible
If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Getting this error when trying to activate Fusion Builder -
Fatal error: Class ‘Fusion_Cache’ not found in /home/bellab365/public_html/wp-content/plugins/fusion-builder/fusion-builder.php on line 339
Hello @doublelq
Looks like a broken plugin file to me so please try and install the plugin using our alternate FTP method as mentioned here => http://bit.ly/2eahzvS
If you need any further assistance please do open a support ticket and our team will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
