Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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Hi Team,

I am here on the behalf of my client meanrabbit who is already in touch of you guys for a conflict with the_content filter. I am trying following filter in theme’s functions.php file which is not removing whole current content but only appending text at the end:
function test_content( $content ) {
    return '<p>Here is some text appended to the filter "the_content".</p>';
}
add_filter('the_content', 'test_content');

Please provide me your contact ID if you want me to email me website credentials.

Thanks, WP Instinct Team

Thanks for providing me required solution. As I see in this child theme you have placed the_content filter for $the_content variable in file page.php by replacing:

$the_content = '<div class="post-content">' . $the_content  . '</div>';
with:
$the_content = '<div class="post-content">' . apply_filters('the_content', $the_content)  . '</div>';

However I could do it myself too but just wanted to check with you guys that it wouldn’t stop anything else on the website. If it wouldn’t then why are you not using this filter permanently in parent theme too as its one of the most required filter by most of the plugin for different purposes?

Hi wpinstinct and thank you for confirm! Right now this is the first time we have this request, we’ll evaluate the proposal for better compatibility but need to be tested before including in a future update.

Thank you for kind of support. Thumbs up!

ISSUE IN CHROME BROWSER! background images set to 100% height not being applied. ok in other browsers not in chrome! Are you seeing this? https://www.fireleaf.co.uk/pay-per-click-management/

Hi! Yes something changed during Chrome last update, please apply this fix (just fixed for upcoming update): https://support.undsgn.com/hc/en-us/articles/214092169-Patches-Fixes

Ok great thanks that fixed it :)

Thank you for confirm! ;)

Hi. I am trying to use uncode on my multisite. However, when I create a subsite, all the links to default styles/fonts/icons are broken. Styles load fine with a default theme (twentyseventeen). So I just wanted to check, if there is anything I should do to the theme to make it work on a multisite?

Hi! Multisite with Uncode works just fine, you can also check some examples in our showcase, maybe there are some server settings that influence this for your installation. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Thank you for your reply. I thought it might be the server, just wanted to double check.

If you are not able to fix yourself just open a ticket so we can check with complete logins. ;)

Hello, I was trying to use a plugin that allows you to upload a featured image via URL: https://wordpress.org/plugins/nelio-content/

I’ve installed the plugin and tried setting the featured image through it but it doesn’t show up on the pages where the featured image should.

Do you know if there are any issues that could cause a featured image via URL not to work? I’ve tried a few other Featured Image via URL plugins and they didn’t seem to pull it into the pages either.

Thanks, Brandon

Hi bordegos and thank you for confirm! :)
From here it loads like this (tested a few times): https://undsgn.d.pr/5kgviX

Hello, Thanks for looking into this. I believe you were looking at the wrong area though. This is the area that is currently not rendering correctly. It looks like this http://bit.ly/2GwJthy but should look like this http://bit.ly/2E0FTxy. Here is the page again: http://bit.ly/2EouMwt

Thanks, Brandon

Hi bordegos! First of all the Widget ID must be unique: https://support.undsgn.com/hc/en-us/articles/213456809#&gid=1&pid=2
Second try to use the Packery mode (not Masonry).
Then try also if you have some extra plugins that create the issue, it seems you have few.

Hi guys, just a quick one, is the plugin WooCommerce Page Builder working with your theme? Its compatible with the WPPagebuilder but I know you guys have a special version of it. I am very thankful for an answer as I am experiencing some problem

Hi andreasplassmann! Unfortunately I don’t know about this specific plugin but you can ask the authors privately if he grant for a refund if you have some mahor issue after testing with the Uncode theme, generally plugins authors are fair enough to understand. Let us know!

Something happened with showing pictures only in google chrome after latest update. www.karlmarin.com

Hi dolzhikov! Please apply this fix for the latest Chrome time the new update is published: https://support.undsgn.com/hc/en-us/articles/214092169

Thanks a lot!

Hi dolzhikov and thank you for confirm! :)

Ive been through all the options but i cant seem to find the one that turns off the back to top button that appears in the bottom right of pages. Could you let me know how i could remove it ? Im using drift chat plugin and the buttons overlap.

Hi, Also, could i know where i can adjust the typography for the off canvas menu ? Ive looked everywhere theres so many options

Hi AaronNeo! 1. The Scroll to Top arrow is inside the Theme Options > Footer > Additionals: https://undsgn.d.pr/D8Lgw2/avF9BuXqir
2. What typography you need to adjust exactly? I think you need these ones: https://undsgn.d.pr/CROrk6/xp4fq2bWbH
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Hello!

I purchased your theme and I’m now building my website, but I’m experiencing a couple of issues which – I’m sure – depend on my relative lack of experience so please bear with me!

First, the header images appear a little ‘blurry’ the first time I open the website (and some other websites using Uncode), but then they’re fine if I reload the pages. Why is that?

Second, after importing the demo content I decided to use certain demo pages as blog and portfolio indexes. Then I changed my mind and decided to use some other layouts (again, chosen among the demo pages). The problem is, when I open these pages from the Pages/Portfolio items lists they work as they should; on the other hand, when I set them as ‘default’ post and portfolio pages, they show exactly the same layouts as the previous pages I had discarded before. So I guess I must be missing something…?

Sorry, non-native speaker here, I hope the message gets through! Thank you for your help. :)

Hi ambra3112!
1. If you refer to this effect this is the Adaptive Async Images of Uncode, we first load a low version and then the hi-res version (this improve loading times): https://www.tomrobak.com/
You can read more about this optional setting here: https://support.undsgn.com/hc/en-us/articles/213455909
2. You need to understand WordPress to get what happen here. When you set a page as your blog page the WordPress template hierarchy takes precedence on the “static” page. In fact when you apply this setting you don’t have on the page the “Edit” button: https://undsgn.d.pr/ihaMUo/nhXV7iJNv9
The page is managed by Theme Options > Posts and you need to use this settings to style your blog: https://support.undsgn.com/hc/articles/214002145
Basically when you set this option it become a Category page are referred in WordPress as special templates created automatically by the WordPress templates file hierarchy and are also known as “archives”.

To style this kind of special pages (you can transform it in any of the Uncode layouts), as you can see this pages are not accessible as normal pages, you can follow this:

Doc 1 -https://support.undsgn.com/hc/articles/213459529
Doc 2- https://support.undsgn.com/hc/articles/213459549

Video – https://support.undsgn.com/hc/articles/214006505

Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

What is the concept behind the Text Lead setting? As a graphic designer, to me that sounds like it’s referring to the text’s leading setting, which adjusts the space between the rows of text. But in Uncode it seems to make the text size slightly bigger. This seems odd, what is it for?

Hi JHP-Web, I don’t know as graphic designer pov but on web design “lead” refers to a slightly variation of the normal terms. The terms is “stolen” from Bootstrap that is the most popular HTML framework (something like the “bible” of web designers): https://v4-alpha.getbootstrap.com/content/typography/#lead

Ah, ok thank you, that does help. So it’s to make the first paragraph of an article stand out visually. How does it determine how big to make the text? I’ve applied to several different text boxes within the same page, and some become 18px type, some become 16px. What is that based on?

Hi JHP-Web and sorry for delay during weekend! The Lead text is a default, this mean there is not a native option to modify the size. If you need to create an article with different text sizes you can use the Heading module. In the Heading module you can set all the typographic options you need. Do not get distracted by the name “Heading” since it can be used in all situations. If you need more information, tell us exactly what you need to recreate.

How important is max_execution_time and max_input_vars? My provider only allows max_execution_time 30 and max_input_vars 3000. Is there a difference on the performance? Thanks in advance!

Hi SixDennis! The max_execution_time can be responsible for import demo contents, anyway nothing to worry too much, there are a few methods to import demo contents if the classic import doesn’t work. The max_input_vars can be responsible for Theme Options saving. 3000 is the suggested value and we strictly suggest to stick with this value: https://support.undsgn.com/hc/en-us/articles/213459869

First, thank you for your quick response, very fast! I asked my host to change these settings and he increased it! Now I’m ready to use your theme! :)

Hi SixDennis, ok thank you for confirm even if from here seems that you have not bought our theme. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket and we care to support the solution! https://support.undsgn.com/hc

1. I am using a plugin called ‘WP Glossary’ which uses the_content filter to add links to few phrases from page content.

2. As I see your theme is not allowing the_content filter if I look into themes/uncode/page.php file

3. There it includes a line for page content: uncode_remove_wpautop($the_content . $content_after_body)

4. Is there any other filter available which I can use i ‘WP Glossary’ plugin for the purpose or any way if you can enable the_content filter for whole bulider content somehow.

Hi meanrabbit! We are sorry but we don’t know about this plugin (it sold only 380 copies), with more than 30.000 only free plugins compatibility is granted only for the most famous. Did you tested this plugin also with the native Visual Composer? Sorry but after searching in the plugin comments it seems that also other users reported this and the authors tell “It should work …”. From my experience these plugins are able to work only an a basic page but not when contents are stored in shortcodes (page builders).

Okay so I tried to use your provided filter and it allows me to append text at the end. How can I remove text which shows through the_content filter? I tried this:

function test_content( $content ) { return ‘

Here is some text appended to the filter “the_content”.

’; } add_filter(‘the_content’, ‘test_content’);

Hello meanrabbit,
I’m not sure to understand, sorry. What text do you want to remove? The function you provided above overrides the entire content, since you return your custom text only.

If you want to append something to the content you have to return the content in this way (as in my example):

return $content . 'Your text';

Sorry if I’m missing something, could you add more details please?

Best :-)

hi there, i’m missing the title text on mouseover at a gallery on my website, i have one gallery on a other site on this website and this works perfectly, i used the same settings for the other gallery and the title is missing. And yes all my images have titles in the media library

Link to the gallery where the title on hover works: http://www.taptube.eu/bierfarbenarchiv/ Link to the gallery where the title is not appearing (using the same settings): http://www.taptube.eu/zapfhahn-shop/

maybe you can help me out, thanks a lot

with the custom CSS it works now, thanks a lot!

can you delete this entry with all my links? thanks

Hi geotec and thank you for confirm! No sorry this is part of the Envato services, we don’t control this area, try to ask their support.

Hello,

I have a question. When i set up the posts-element and say i want six items of the portfolio and the infinitive load with the button. when i choose that the portfolio-items should be shown randomly, it shows elements twice, when i click the load more button. did i set up something wrong? I use the module isotope and layout mode & style masonry.

Could you please help me?

Thanks Jette

Hi JetteMadd! We are sorry but you cannot use this option combined with the random, this is also noted in the option (there is not a method to track what elements are returned), please check the note here: https://support.undsgn.com/hc/en-us/articles/213456829#&gid=1&pid=5

Hi guys,

I’m having trouble saving theme options: when i make a change in any of the options and click save changes, i get an error screen, or timed out, and i can not save any changes. This is happening for days now. Yes i updated the latest version of the theme. It actually started to happen when i updated the latest version. Do you know why this might happen?

Thank you

This is the error i get – Inactivity Timeout Description: Too much time has passed without sending any data for document.

Hi iblamemiranda! This is even more odd since this is the most famous Page Builder out there and at the same any sites built with Uncode use Visual Composer. As suggested have you asked your host why on 3 sites you have only in 1 you have the issue? They cannot say it’s a theme problem otherwise it should be broken in all installations you have and broken for more than 30.000 users (I hope this make sense). Moreover what version of PHP you have? Have you error in the System Status? What specific error they read in the Log files?

Hi guys, thank you for the prompt answer. I will ask my Hosting service all these questions, thank you so so much!

No, i know its not the Visual Composer’s problem, its the best out there. And your theme, God, there’s no better theme ever anywhere! I’m so in love with it, i can’t even explain. I used to change themes every few months, but this theme you guys made is so epic i don’t need anything else ever again. I’m using it for my 3 sites, plus few clients, and i’m just amazed with it. And your guys’ support and promptness! You seriously rock x

Hi iblamemiranda and thank you for confirm! Let us know what your host say.

Hi im going through my site and removing plugins that i do not use to save on speed / bloat. Could i know if its layerslider or revolution slider that is on Creative corporation demo ?

Hi! The Creative Corporation demo is not based on this plugins, you can remove them.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you! :)
https://support.undsgn.com/hc

Hi. I am interested in a html version of the theme. Is it a html version included in the package? Or is it somehow possible to have the html version even if I buy the Wordpress theme? Thank you.

Hi creaturesland! We are sorry but Uncode is only WordPress based, too many options for an HTML version. The only thing you can do is design your page in WordPress and then download the HTML generated but it’s not so common way to proceed.

We have noticed that the uncode settings page has become very laggy and glitchy. Is this a problem with the latest update?

Hi lakewoodmedia, are you talking about Theme Options right? The only know issue was with WP 4.9 and VC (where you have a jump to bottom on any actions): https://support.undsgn.com/hc/en-us/articles/115005686945

Yes, theme options not VC as in /wp-admin/admin.php?page=uncode-options

Hi, no actually we don’t have any reports, testing now and I don’t see any difference. I’ll take you informed if we receive some other reports next days or feel free to contact back.

I’m totally lost on one problem: my blog post preview images are super blurry. I don’t know where or how to fix it. It would be endlessly amazing, if you could put me in the right direction. Thanks in advance! http://www.miss-walker.com/#news

Hi silentrocco! Can you please copy to a text file and upload somewhere on the web? Sorry we cannot give our email address, this is the sense of the Support period, as authors we need to abide the terms and contracts with Envato. Just upload this file on the web so we can download (also in your site).

Hello again. I uploaded the text file of the code: http://www.silentrocco.net/misswalker-code.txt ... I hope this works!

Hi, as told not able to replicate, please check this video: https://undsgn.d.pr/Suea2u
Here our test page: https://undsgn.com/uncode/test/
Sorry what version of Uncode do you have? Even if I don’t remember this as a bug… Extra plugins?

Pre-sale questions: I’m new to Wordpress, can you tell me if this theme 1) Can create page with no header or footer? 2) Are the home pages editable in Visual Composer?

Hi kkarlek and thank you for interest! :)
1. Yes this is an example: https://undsgn.com/uncode/pages/splash-page/
2. Yes Uncode is based on a custom version of Visual Composer.
Let us know if you need more infos!

scroll offset
Is it possible to change the var scroll_offset in apps.js through the Theme Options or setting a value in the Theme Options JS section? Thanks!

Hi! Why you need to change the offset? This can be really problematic since you compromise this globally. There is a specific elements you need to scroll? Maybe it’s better modify the destination point, pointing for example the scroll to an invisible element. Can you please show your layout to understand the needs?

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