8686 comments found.
Hi. I am trying to edit a portfolio post and it says to go to Role Manager and enable portfolio post. When I try to do that and click Save Changes, I get the spinning wheel and it doesn’t save. Can you tell me how to fix this?
Hi! Pretty odd this is just Visual Composer and it’s the first time we have this report. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Is this theme PHP 7.0?
How many website design demos are there? Do you plan on adding more in the future?
Many thanks,
http://lionit.co.ukHi lionitonline and thank you for interest!
Yes Uncode is perfectly compatible with PHP 7.0, actually there are 45+ homepage concept and 200+ single pages you can browse in our demo (every time we update the theme we insert more): https://undsgn.com/uncode/
I want to install Newsletter plugin. I want to avoid a situation which I experienced in the past when I bought a plugin and it was not compatible with Uncode theme. Is there recommended plugin(s) or any specifics that I must observe when searching for Newsletter plugin? Can you recommend a Newsletter plugin that works hassle free with Uncode theme?
Hi! We don’t know what problems you got in the past, but you even don’t need to buy a plugin, lot of time free and popular stuff is better than few-sales and paid plugins: https://support.undsgn.com/hc/en-us/articles/115005657205-Add-a-newsletter-registration-form-MailChimp-
Hello! Maybe is a silly question, but I cannot figure how to display in portofolio only certain categories. I see this feature is available only for post categories, and I need to make different portfolios. Thank you.
Hi matraguna! If I understand you correctly you need this: https://undsgn.d.pr/Sun8Pe
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
That’s it
Thank you!
Hi there! Now I’m trying some themes for rebuild my site (Jupiter, Avada, Porto, Flatsome, Shopkeeper – all of them not ideal in details).. And found yours.. Look amazing
I see another two themes in your portfolio wich are discontinued . And they life is about 2 years.. So, what is your plans about Uncode? when it goes discontinued? (I dont want make new site next year
)
Hi Vesssna! Yep these are old minor projects, also Uncode actually is 2 years old but it’s one of the top seller with 31.000+ growing sales 
Heya im just install theme, but i have a problem. Backend Editor works only for pages, cant use for content, portfolio or posts page edit. Just there is no backend editor button.
How can i solve that ? Thanks.
I found answer myself in plugin settings
thanks anyway that theme is awesome !
Hi AlpYenigun! Sorry for delay and thank you for confirm! Yes I think you found this: https://support.undsgn.com/hc/en-us/articles/214006125
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Any anchor links created on a page activates the one-page scrolling, which shouldn’t happen, especially if the “Section Scroller” is set to off. On a glossary page with multiple words, it takes a very long time to auto-scroll down to ‘X’.
The default browser behavior should work as expected if the choice is to have one-page scrolling disabled.
How can we disable it?
Hi wonderment! Unfortunately this is not an option, you can define some speed setting: https://undsgn.d.pr/wpTE0t
We’ll take care of the suggestion!
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Good morning, I have some trouble with comments. It seems that I can’t disable them ? I tried to disable comment in Wordpress setting, and also from article, but they remains on my post.
Can you tell me why ?
Hi murelh! If you need to remove the Post comment you have this option here: https://undsgn.d.pr/ieTUpt
Anyway don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
hello i want to ask about background size value. can you give me tutorial how to edit its value?
Hi Sunday_lab! Background Size is a standard CSS property, please find here more infos: https://css-tricks.com/almanac/properties/b/background-size/
Maybe if you explain what is the problem we can help better. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi, quick question — is there a theme option for increasing the bottom padding around the content?
The theme CSS uses this:
.main-container .row-container .double-bottom-padding { padding-bottom: 72px;
}
I can add custom CSS but I thought the .double-bottom-padding class might be added by the theme options.
Cheers!
Hi wonderment! No there is not an option, do you refer to the normal page? For example when without the Page Builder you create a simple content?
Hello. Thanks for replying. The last row in the page builder seems to override that margin, so I simply increased the bottom padding on the last row for now. Thank you.
Hi wonderment and thank you for confirm! In case share your preview so we can understand better your needs.
I think I’ve found a bug. No matter what I use as the Product Permalink in Permalink Settings (be it one of the preset permalinks or custom) the middle link in the product breadcrumbs doesn’t work. See here – http://dev2.uptospeed.co.nz/sculpture/shop/pants/custom-pants/custom-womens-pants/ The middle link in the breadcrumbs called “Products” doesn’t work no matter what I configure the Product Permalink to be in Permalink Settings
Hi uptospeed! Have you properly set this option? https://undsgn.d.pr/3PYSel Have you also set properly the permalinks? https://undsgn.d.pr/a2DQYf
Thanks! I haven’t set the Navigation Index because I have disabled that section. It’s not the navigation area causing issue, it’s the Breadcrumbs at the top of the page. I have tried all the 4 permalink options including custom permalinks.
Hi uptospeed, yes this set also the breadcrumb in order you have the same structure. Please activate, change page and then deactivate.
Sorted thank you ya legend!
Hi undsgn! Please, help me… it’s very easy for you but I’m spending a lot of days trying to figure out how to do but I’m not able to find a solution.
I only need to know how can I put the TAGS in EXTRAS, instead of post likes, comments and estimated reading time. Thank you so much for your precious help.
Hi playj! Unfortunately this is not an option right now (in fact we never shown in our demos) and it’s really not an easy modification, we are always happy to suggest some tricks but this involves lot of lines of code we cannot support here, sorry.
How can you help me? It’s very important for my new project… I can pay you. Thanks a lot!
Hi playj! I’m sorry but it’s not about money. This is something that we cannot do: https://support.undsgn.com/hc/en-us/articles/214000445
If you need features that are not part of the native options of a theme you can check for some customisations services, for example check our suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209
Okay, perfect. The important thing is that they know the theme very well so they can help me. Thank you! 
Hi playj! Lot of customers used WPKraken and they work very well, otherwise you can opt for Envato Studio and the good part here is that you pay once you are happy with the work done.
Perfect, thank you so much!
The documentation has answered every single question I have had over the last year.. Except for the fact I cannot find any option anywhere to adjust how the “share module” appears. As in the demo site like this. https://imgur.com/itKu7j5
Hi mcozea! These are options of the Page Builder Share module, I think you refer to the normal share module you have at the bottom of any posts, right?
Yes I understand that if you wish to put the share buttons right inside a post or page. What I can’t seem to change are the share buttons that are above comments but below the author. Such as in this example https://undsgn.com/uncode/inspired-by-clouds/
Hi mcozea! Yes I mean this, what you refer is the Visual Composer module (that has more options), if you refer to the share button above the comments this is a default (in fact in our demos you don’t see this different). Unfortunately it’s something we can suggest a quick code modification since more files are involved, sorry.
Ok sorry I definitely didn’t say the correct thing the first time. I was referring to the share button above the comments. I thought maybe the ability to change that was in a content block or I was missing something. Turns out it can’t be changed.. At least I don’t feel so stupid haha. Thanks!
Hi mcozea! No this is a “default” from the template and there is not an option to modify this part.
Hi, I have purchased your theme about half a year ago and created my website. It is awesome, very good theme. Everything on my website looked great on every browser, but all of the sudden about a week ago some things were off in opera and chrome, but good in firefox and safari. My support has expired and I do not know how to fix my problem. If you could please give me the solution. Thanks.
Hi tilen386! What are the things off in Opera and In Chrome? We are happy to help but we need to understand the problems. A link to you site or some some screenshots can helps…
Yes of course, I have sent you a mail from tilenbergant386@gmail.com with a link and description, so we can fix it privately. (from contact mail form in theme forest undsgn page). Will that be ok? Thank you for great work.
OK will check!
Hi, I purchased this theme over a year ago and used it for business website and worked perfectly. I’ve used this theme for my own personal website, but currently when I update pages and plugin setting I’m redirected to a ‘Page Not Found’. It never did this before and is very frustrating. Any suggestions? Or anyway I can fix it.
Hi MemphizzDesign! We are sorry for this issue but it’s the first time we hear about this problem (in fact you don’t have in the first site you created). It seems something is broken in your installation .htaccess file. Anyway don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
is there a way to have the image swap on mouse hover for the product images in the shop grid? very useful for showing the back of something in a fashion online shop, for instance.
cheers
Hi piesse! No sorry this is not actually one of the features of Uncode, in fact we never show in all the demos and 200+ pages of demo site. Sorry. Anyway you can send us a feature request from here: https://support.undsgn.com/hc/en-us/articles/213714949
We are looking to buy a theme quite soon and yours is one we are very interested in. I have a few questions: 1. For the “Centred Media Gallery” page (https://undsgn.com/uncode/portfolio/centered-gallery/), is this a masonry format or does each image need to be landscape? 2. When enlarging the images can we add a caption to the enlarged image?
Hi ozzi and thank you for interest! 
1. Here you can upload any kind of image format you want (this is just a demo with landscape images).
2. This is not an option with the native easy template but you can replace this are with the Page Builder module (all from the admin, I don’t mean you have to code), so basically then you have more than 100 options to create your gallery, for example you can include any of this layouts or set according to your needs (so to reply your question, yes you can have also caption and more and more): https://undsgn.com/uncode/features/media-gallery/
Let us know if you need more infos!
In response to the image format – is one of the many options masonry? I have a combination of landscape and portrait that I need to flow.
Hi ozzi, you can use the natural upload format or choose from preconfigured settings, so just upload as you have! I hope this make more sense! 
Hello. I have purchased the theme, and install it without problems on my primary domain. Also I wanted to install the theme on a subdomain I made especially for this, because is complex and I want to work there at some changes on my website and test everything. But when I try to install the necessary plugins I get this error: Download failed. cURL error 60: SSL certificate problem: self signed certificate. Any suggestions, please? Thank you very much!
Hi matraguna! This is caused by some server settings of your subdomain (I understand that everything is working fine on main domain), anyway you can workaround with the normal plugin installation procedure: https://support.undsgn.com/hc/en-us/articles/115004307525
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
email obfuscate
The portfolio post type or whatever you customize it to be, doesn’t seem to process posts like regular post types. So if you’re using a plugin like Email Address Encoder to hide email address, you need to add add_filter( $tag, ‘eae_encode_emails’ ); to functions.php. What $tag do you use for the customized portfolio post content type?
Hello iHuman,
if you use Visual Composer modules along the page, the content is filter differently to avoid to break the page layout.
If the problem is with portfolio items only we can recommend:
- to avoid to use Visual Composer and shortcodes coming from it ([vc_row] etc.)
- to use a different anti-spam plugin which uses JS solution instead filtering the post content
- to use a patch to put into your child theme (but with the risk to lose some abilities in the layout builder)
Let us know please.
Best 
It doesn’t make sense that it is a problem with Visual Composer. email obfuscation works with all other post types: posts, pages, etc. I use VC on all of these. It’s only not working on the portfolio post type – which has been customized to a different name by Uncode. My guess is the tags you’re using to process this post type are different than standard.
Hello iHuman,
we tested your plugin, that’s the reason why we answered in that way. But if we’re missing something, please let us know.
Here are some shot:
- a page without VC: backend https://undsgn.d.pr/ZflEtx/kbo7Upb1Jv and frontend source-code https://undsgn.d.pr/laDq2D/zyZFcNBftf (encoded)
- a page with VC (you have to use at least two rows): backend https://undsgn.d.pr/8026Cs/tJ98YjPlJC and frontend source-code https://undsgn.d.pr/Tix8iU/vAXZYwU1tm (not encoded)
As you can see here above is a page and the only difference is the use of Visual Composer.
Here below the same example with a portfolio item:
- a portfolio without VC: backend https://undsgn.d.pr/9NmAKS/CQKtL5PGrP and frontend source-code https://undsgn.d.pr/YZne9F/XkKcpO4gpF (encoded)
- a portfolio with VC: https://undsgn.d.pr/2RXrsp/2TFY3AT2AK and frontend source-code https://undsgn.d.pr/rnX7CD/9BnUaeJVym (not encoded)
Please, if we’re missing something in those examples, let us know and accept our apologies, of course.
Best.
My bad! I apologize. I just did another test – and got the same results as you ;-( I’m so sorry! I’ll look for a different email obfuscation plugin.
BTW – I love this them – and your code is excellent! I have been building WP sites for years and have used a wide range of themes. uncode is amazing!
Hi iHuman and thank you for confirm! 
Hi guys, super quick question – after some update on the theme you guys did, i have my copyright on the mobile moved to the center, without me doing anything or adjusting any setting, it just moved itself after an update. That happened on my 2 sites using this theme. And on one it didn’t, its still aligned left on the mobile. Can you tell me if there’s any setting in the Theme Options i need to check to have to copyright in footer on mobile move to the center? It does when i check off the option for desktop version to align center, but i don’t want that. I want the copyright to align left on desktop and center on mobile. Please help how to do so!
Thank you!
Hi iblamemiranda! Not easy to tell without check the live URL of the site but this part was never modified and it’s the first time we have this report. In the Theme Options > Footer you can choose the copyright area layout, are you sure you didn’t modify these options? https://undsgn.d.pr/3s0pj5/XH7ZZStA1l
Are you also sure you don’t have any errors in the System Status? https://support.undsgn.com/hc/articles/214000785
I was talking about mobile, not desktop. It’s all good on desktop. I was asking you how to align the copyright center on the mobile, when you view it on your cell phone?
Two of my sites have it aligned center on the mobile, and one has it align left, and i want to fix that so it’s center too. I didn’t do anything for the 2 sites that have it center, it just got there by itself when i updated the theme. On desktop it stayed left, as i wanted it.
Do you know how to fix this co it’s center on mobile? I can send you screenshots if you tell me where to send it.
Thanks
Do you refer to the copyright or widget area, please show us the site live URL, we cannot give you private access, on this marketplace there are rules for support we need to assign, if you need private support is offered in our Help Center. otherwise upload a screenshot somewhere on the web and send the link.
I said copyright, numerous times 
You guys do hear me i’m talking about MOBILE view not desktop, right? My two sites that have it (COPYRIGHT) align center are – http://rhawstudio.com & https://moodytwin.com
And the one that has is left and the one i’m trying to fix to align center is – http://mirandavidak.comPlease view it on mobile to see what i mean. Thanks
When you paste links to your site everything it’s simple. It’s also true that on this site you have numerous customisations, so it’s possible you didn’t modify any options but you inserted lot of codes… paste this code to restore the footer center:
footer .footer-last p {
text-align: center;
}
ps: really nice layouts, let us know if you want to get featured: https://undsgn.com/uncode/showcase
That code moves it center on the desktop too. I only want to move it center on my MOBILE version. As two other sites have, aligned left on Desktop and center on Mobile. I don’t think you guys hearing me constantly trying to explain i mean on Mobile view
Please hear me this time <3
I just don’t understand what the difference is, i have all the setting exactly the same on each site.
Is there a code to align it center just on Mobile view? If there is, please let me have that! That would solve the problem.
Yes i’d love to be featured, i just need few more weeks to finish all the sites completely! I’ll let you guys know when i finish xx
Try this one:
@media (max-width: 959px){
footer .footer-last p {
text-align: center;
}
}
Bingo!
Thank you soooo much!
Thank you for confirm.