Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi There, I want to edit header.php but was not able to find the page in Appearance editor section. I tried to find the .php file location where it is located but was not able to find. Please Please guide me to find the page. I posted on your FB page but didn’t get any response

Hi there,

You will need to edit the file via FTP or you can use this plugin https://wordpress.org/plugins/file-manager/

The product thumdnails on mobile are not clickable (on desktop version they work), is this a bug?

Hi there,

I have tested the demo site http://flatsome3.uxthemes.com/product-category/bags/ and the product thumbnails are clickable. Please shoot an email with a link to your site via support and we’ll check it out.

Hi, I found out how the problem/bug occurs. If you have two (!) product galleries in the product page (one for desktop (hide on mobile) and one for mobile, then the tumdnails are either on mobile OR on desktop not clickable. The reason seems to be that the two galleries are some kind of interconnected.

My theme options won’t work for some reason. All I get is a white screen with the side bar. How do I fix this? I’ve tried increasing the memory and disabling all plugins

Hi there,

Sorry for the trouble. Please shoot an email via support and we’ll check it out.

I don’t know if anyone mentioned it but I like your theme I clearly Love it! Please integrate Particle.js in Sliders and Rows that would be awesome, also for Textbackground maybe, I think it wouldn’t be a big deal for you to integrate this, you have already plenty of particle animations to offer with the sliders.

https://github.com/VincentGarreau/particles.js/

Hi there,

Please place a feature request for this here https://uxthemes.canny.io/flatsome

Hey! i just want to change the layout of (RTL) footer, theres a way ?

Hi there,

The site should switch to RTL automatically after you set the site language. I’m afraid to set this only for footer, you will need to modify the theme files.

Hey! I need to set it just for footer …?

any reply ….?

Helllo

I have change text in language file that is in nl_NL.po file and add some text like “Tu comentario está pendiente de aprobación” but in frontend it displaying “Tu usuario est�� pendiente de aprobaci��n.”

Please help i don’t why this happen

Hi there,

Ensure that you have set the appropriate font subsets in Theme Options > Style > Typography

Hi,

Just a quick question before purchase . Will i get child theme along with the theme package or not?

Hi there,

Yes :) You can install a child theme right from the setup wizard http://docs.uxthemes.com/article/185-getting-started

Hi there,

Yes :) You can install a child theme right from the setup wizard http://docs.uxthemes.com/article/185-getting-started

How do I roll back to a previous theme version? Version 3.4.3 is causing issues with my variable and grouped products. They can’t be added to cart. When you choose the product vacation and add to cart, the error comes up with, “please choose product options” https://ecologyskincare.com/product/greens/

Hi there,

I have checked your site here https://ecologyskincare.com/product/greens/ and I have been able to add the product to cart. Please clear your cache and check again.

Can I add new payment icons? I need to add Alipay

Hi there,

You can add custom payment icons in Theme Options > shop > Payment icons > Custom Icons (Replace)

Hi

I’m a big fan of your work. The design leaves many possibilities open. I think that’s very cool

The only thing I’m missing is a price table. (- – - -) Where you have services and a button to the product.

http://stack.tommusdemos.wpengine.com/pages/pricing-plans-1/ http://stack.tommusdemos.wpengine.com/pages/pricing-plans-2/ http://stack.tommusdemos.wpengine.com/pages/pricing-plans-3/

Furthermore I use several Woocommerce plugins from the Woocommerce Shop.

https://deluecks.ch/shop/apple/iphone-x-kostenvoranschlag-2-diagnose-schadensanalyse-kv2/

I don’t find the Text Point optimally integrated. Also under my account there is an error message because the page is not found. (default setting by you)

Do you already have a schedule when an update with Woocommerce 3.3 support will be released?

Hi there,

1. We do have a price table that you can use http://flatsome3.uxthemes.com/elements/price-table/

2. I’m not sure what you mean with the issue on the product page. Please send a screenshot of the issue via email to support and we’ll look into it.

Replace Terms and Conditions on Checkout page with normal link to page, where to find this.

Hi there,

You can do this in WooCommerce > Settings > Checkout > Checkout pages

Yes here I can set the link, I already did, but I want change the link for Terms and Conditions, so it will open a page and not a small field above the link, because this is impossible to read.

Hi there, apologies for the confusion.

The terms and conditions page is designed as shown. To fix this, you will need to override the terms.php file in woocommerce/templates/checkout in your child theme to redirect this into a page.

HELLO.

How can i disable the restriction for a week password when creating a new account? And also, can you please tell me where can I paste the short code for signing to newsletter? I am using mail chimp :)

Thank you.

Hi there,

1. You will need to write a script in your functions.php file https://gist.github.com/SiR-DanieL/c9714add5b279550cef05957bc4481a1

2. Create a new block http://docs.uxthemes.com/article/237-ux-builder-how-to-use-blocks and then select the block as the newsletter block in Theme Options > Header > Newsletter

hi. the code is not working :(

Hello!

I need to customize css the destktop version of my site (by SiteOrigin CSS – as you recommend), but this plugin make changes in mobile version of my site too (these changes in laptop/mobile version are not enough friendly). How can I change css separately for desktop/laptop/mobile versions using SiteOrigin CSS? Or may be you could advice other plugin? Thanks for your help.

Hi there,

You will need to use media queries that only affect the desktop renders https://gist.github.com/gokulkrishh/242e68d1ee94ad05f488

UX Builder doesn’t work with Bbpress topics

I added the next code to functions.php

add_action('init', 'flatsome_add_ux_builder_post_types', 5); function flatsome_add_ux_builder_post_types() { if ( function_exists( 'add_ux_builder_post_type' ) ) { add_ux_builder_post_type('topic'); add_ux_builder_post_type('reply'); add_ux_builder_post_type('faq'); } }

Next lines i saw into chrome console

editor.js:1 Uncaught TypeError: Cannot read property 'isRoot' of undefined at t.value (editor.js:1)

Flatsome 3.4.3

WP 4.9.2

Hello, How can I modify the footer in the search page?

Hi there,

I’m afraid there is no setting for this. You will need a bit of theme file modification

Can we have the “add to cart” button aligned horizontally in this theme?

Hi there,

Yes :) You can use the custom product page layout for this http://docs.uxthemes.com/article/245-how-to-create-a-custom-product-page

please i want to sure that product image view can show like yith zoom magnifier?

Yes :) Flatsome has an inbuilt zoom feature.

Hello

I want to display 2nd level menu horizontally below the first level menu – how can I achieve the same.

btw, i have send purchase code to support@uxthemes.com

Thanks.

Hi there,

Please see our tutorial on how to display a multicolumn menu http://docs.uxthemes.com/article/51-3-2-menu-dropdown

i dont want to make submenu in multicolumn. i just want to make submenu level 2 horizontally same with submenu level 1

sorry form my awful english

Hi there,

I’m afraid the Flatsome Mega Menu does not support this. You might need a Mega Menu Plugin for this.

I’ve turned on the plugin but I don’t see any area that lets users (My Customers) add their own avatar from the front end of flatsome. Is there something I’m missing here ?? None of my clients will have access to the backend user interface so they wont be able to upload their avatar.

Hi Rob,

The account avatar is fetched from Gravatar. The customer’s associated email on Gravatar will display their avatar.

I’ve seen a Flatsome admin refer people to this plugin https://wordpress.org/plugins/wp-user-avatar/ whick is what I was referencing. Nobody knows about Gravatar which is why 99% of my users on my site have no avatar. If an admin has suggested this plugin to correct the issue then how is that used by my customers through the flatsome My Account area on the front end ???

Hello. Can you please tell me if I can have a custom blog single page layout done with UX builder? On admin area we have just 3 options for Blog Post Single Layout and 3 for Title layout. I need to know if I can customize ( change pic position, title etc…) Thank you!!!

Hi there,

Yes :) You can be able to edit the blog post using the UX Builder. Just go to Posts > Add New and edit with UX Builder

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