8584 comments found.
Hello,
These are pre-sale questions:
1/ Can we have this kind of “angled” transitions between rows with your theme? https://i.imgur.com/SsaymfJ.jp
2/ Is your theme fully compatible with WooCommerce?
Thanks in advance for your reply.
Best regards, Florence.
Hey There,
1. The link of the image does not work.
2. Yes X is fully compatible with WooCommerce.
1. the “g” was missing at the end: https://i.imgur.com/SsaymfJ.jpg
Yes, we have a way to get a similar effect. You can set an angled separator at the top or bottom of each section on your page. You can determine the slope and color. There isn’t a built in way to get that bordered edge look (the entire angle is one color) but it could be possible with custom CSS.
Superfly had a major defect with their full screen menu. The font size doesn’t adjust correctly according to different device.
iPhone 6 with Safari: https://imgur.com/a/Kg0lW
Galaxy S5: https://imgur.com/a/raWer
Nexus 5X: https://imgur.com/a/1B4p6
iPhone 7: https://imgur.com/a/ZSGNZ
iPhone 8: https://imgur.com/a/kgIsG
Doesn’t work well with most phones
hello, I have an animal sanctuary. I would like to build a website that shows the different aspects of the sanctuary, but more importantly, where anyone can sign up to be a site member, and where anyone can offer their own animals for sale or for adoption, where they can also offer their own products for sale so they can make money and the site admin can make a small commission from sales to help maintain our sanctuary, and where site members can ask for donations with or without the help of the site admins, and where all site members can socialize with each other.
So the big question is can I EASILY build such a website with X, and which stack would be most applicable?
Hey There,
The functionality you are talking about goes a bit beyond of what X comes out of the box but with some additional addons and/or development skills it’s achievable the main question for you is if you have someone around that has the technical ability to tweak everything to your requirements. X is a theme so it’s responsible for the layout, look and feel. The functionality part can be achieved with plugins.
Is the skillbar still supported? It dusnt populate at my page http://www.bestevirusscanner.net/reviews/bitdefender-total-security-multi-device/
Percentage is set 100% for all bars
I was about to contact js composer about this but it seems like this function is added by the x theme
Hi there,
Yes, it’s still supported. I’m not sure why it isn’t updating on your site. We’d be happy to take a closer look if you reach out through our official support area: https://theme.co/apex/support
Hi, I like your theme, but I need to know if your theme is optimized for the CPU and the Memory usages? Because I used to use Avada but I have a lot of performance usage ! When I had 10 000 users on my webpage the server crashed and I had a server with 4 CPU s and 4 Gb memory and the server just blocked until we don’t restarted it. And now i try to find a better solution !
Hey There,
Our theme is written with best practise in mind and optimised for performance. We have customers who have millions of visitors without a problem so you can rest assured that our theme uses the smallest footprint possible.
how to have a full posts in homepage? whats the best way to do it?
Hi There,
A member of our team would be happy to help with any questions in our support forum. If you haven’t registered for access yet, you can do so here. In the meantime, be sure to check out our Knowledge Base (both it and our forum are searchable).
Cheers!
I have asked for help in the support forum regarding the use of Superfly menu. I can’t activate it with the purchase code from X theme. What to do?
Hi There,
Your X purchase does not validate 3rd party plugins. We provide updates for those tools directly as they are made available from the plugin developers in addition to support in our own forum.
Cheers!
Sorry, I don’t get it! Superfly menu came with the theme, so how am I suppose to activate it? Please don’t tell me I have to buy a license for that separately.
You don’t need to activate it to use it. We provide the product, we’re simply saying your X purchase code doesn’t validate a 3rd party product (but you don’t need to activate it to use it). If you need anything further, a member of our development team would be happy to help in our support forum.
You have many bundled plugins. Do you modify them to make only use on X Theme and no other theme?
Hey There,
Our extensions are only for use when using X, not any other theme. All the best!
Can use the prebuilt templates (from WPBakery) from the Visual Composer plugin you provide?
Hey There,
All our demo content is only available for our own page builder Cornerstone. Hope that helps!
Hello, may I know when the sale ends? And is $45 the sale price? Thanks.
Hi There,
The sale ends within the next few days, and yes that is the current sales price.
Cheers!
Hi there, I was trying to take advantage of the 25% off promotion but the price was still showing up as $45 USD during checkout. Is there something specific I need to do to/apply? Thank you.
Hey There,
$45 is our sales price so you already see the proper price in your cart. Let us know if you need anything else.
D’oh my mistake. Thank you 
Most welcome!
Do you have ability to go to next section when scrolling, or hitting page down button. Like this: https://alvarotrigo.com/fullPage/
Hi There,
All product support is provided in our support forums where a member of our team will be happy to assist. If you haven’t registered for access yet you can do so here. In the meantime be sure to check out our searchable Knowledge Base and Forum
Cheers!
Doe X Theme have the typing plugin, where the text appears to be typing on the screen?
Hi There,
All product support is provided in our support forums where a member of our team will be happy to assist. If you haven’t registered for access yet you can do so here. In the meantime be sure to check out our searchable Knowledge Base and Forum
Cheers!
Is X Theme height responsive? Meaning, can it fit the section row into the visible window? Like this: https://alvarotrigo.com/fullPage/
Hi There,
All product support is provided in our support forums where a member of our team will be happy to assist. If you haven’t registered for access yet you can do so here. In the meantime be sure to check out our searchable Knowledge Base and Forum
Cheers!
Does X Theme have the newsletter (MailChimp) popup modal on exiting the page?
Hi There,
All product support is provided in our support forums where a member of our team will be happy to assist. If you haven’t registered for access yet you can do so here. In the meantime be sure to check out our searchable Knowledge Base and Forum
Cheers!
Disappointed with your support system. I’m limited to 3 questions per day. I just had general questions about the product, not actual support questions.
can you just answer if you have the abiity to have the newsletter (MailChimp) popup modal on exiting the page? is this a plugin I have to use? is there a link to documentation to do this?
There is a limit on replies to an individual thread for new users (mainly to prevent spam) until a staff member has replied but you are welcome to open unique topics for each question. Regretfully I’m not on that team so regretfully can not assist with any of those type questions, but a member of our team has already replied to your threads so feel free to follow up with them there if you need anything further.
Cheers!
Hi, is it possible to:
- Use image as menu similar to http://www.nick-asia.com/?
- Mega menu with text item but when hover, the mega menu dropdown show image instead of text?
Hi,
Does X theme have:- Sub header banner? For e.g. display same sub header banner for sub category pages. All pages in sub category 1 will have banner 1, all pages sub category 2 will have banner 2 and so on.
- Sidebar follow for home or individual pages?
Hi there,
Thanks for reaching out. X doesn’t support images as menu items, but you could explore the possibilities of UberMenu and Superfly. Both are included for free as part of our Extensions. For a sub-header banner like you’re describing, this would only be possible using custom development in a child theme. It is possible to setup custom sidebars for the home page or individual pages. This would allow you to add whatever “follow” content you need in a conditional manner.
Hi,
When are you going to support WPML and RTL?
WPML currently has tons of issues with this theme and the theme author isn’t fixing it. Please mention that your theme has many conflicts with WPML so that we the customers can know that before we purchase. I’m hugely disappointed. I also can’t translate headers/footers. 
Hi There,
There are no issues with X and WPML or RTL support. And you definitely can translate headers and footers in X – you are referring to an issue with Pro which is a completely separate product. Please post a question in the forum if you’d like a member of the team to take a look – we have no one in our system with your username.
Cheers!
hello there do you have woocommerce template look like Amazon? I mean total market theme
Hi,
I don’t see any X demo that have menu behavior like this link below. https://theme-one.com/the-grid/kampala/Is X theme capable of doing that? A horizontal menu for desktop view, and for mobile view, it will display a burger icon and slide in from left?
Hi There,
That is a fairly standard layout both on desktop and mobile view. If you take a look at our Integrity 01 Demo and resize you’ll see a similar functionality minus the sliding in from the left. We do include a product called SuperFly with your purchase of X that is a menu plugin which allows for more customized menus. Let us know if you need anything further!
Based on SuperFly’s demo, I don’t see similar example. I’d like to know is it possible to be exactly the same like the link I’ve provided.
Unfortunately it is not the same thing.
1. Desktop view menu is not a horizontal menu. It’s already a burger icon. 2. Although it is sliding from left for mobile view, but their sub categories are not.
Looks like I have to give it a miss to purchase X. I’ll consider when you improve on the mobile menu. Thanks.
We wish you all the best!
On behalf of a client, I can’t log in to support with her credentials. After much to-do we found out it’s via the email address. That is NOT logical!!!!
Hi There,
I’m not following the question. What exactly are you asking of us?
My client have bought X and I am working on the website and needed support, but couldn’t login because non of us could figure out what the username was. Eventually we found out after almost an hour that is was the clients email address. I have never before used an email address as a username before. That’s what I call illogical.
Hi There,
Still not following what we can do about that as that is something you or your client would have setup that way. If you prefer an actual username you should set it up that way or update the login in your account to be a username as opposed to an email address. We do not require it to be an email.
Cheers!
