28307 comments found.
Hi there,
Id like to remove animation on my Sticky Header. I want to keep it Sticky, but id like ti without any “fade” or “jumpdown” animation. Can you please tell me how ?
Best regards, Erwan
Hi Erwan,
I’m afraid we do not have a setting for this. You will need to edit the theme files.
Hi,
could not find the answer in the documentation. Wanted to know, how to create same page, main, for the shop as you have here http://flatsome3.uxthemes.com/shop/.
Regards, Ddenisov
Hi there,
The Shop Page is generated by WooCommerce. https://docs.woocommerce.com/document/woocommerce-pages/. We do have some setting to tweak the shop page display in Theme Options > Shop > Category Page
Hi,
I most probably need an options, in in Theme Options > Shop > Category Page to show only categories and hide products (two additional checkboxes). Might be a good upcoming feature, but will do it on my own, most probably 
Regards, Ddenisov.
Hi there,
There is a setting to only display Categories on the shop page in WooCommerce > Settings > Products > Display. Please see https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-5
Hi,
Thank you very much
Didn’t know where to find that options, still new to woocommerce.
Regards, Denis.
Hi there,
The feature is working well over here. Please shoot an email via support and we’ll check it out.
Hello,
My instagram just stop working: https://buyallexpress.com/ i tryed to disable my plugins one by one, nothing helped.
Hi there,
Please update to the latest Flatsome version 3.4.3 which fixes the issue http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi,
Sale bubble is not showing for variation product. Is there a fix for this?
Hi there,
The sale bubble is displayed over here. Please send a link to your site via an email to support and we’ll check it out.
Hey
how i can change the language from the search-form. I mean if is “Search Categories” active. The first “category” is “All”. I need translate this, but not found the place.
Thank you very mutch!
best regards
Hi there,
Place this snippet in your functions.php file. Remember to change the “custom” string with your own string
function my_custom_text( $translated_text, $text, $domain ){
switch ($translated_text) {
case 'Select options':
$translated_text = __('Add to cart', 'woocommerce');
break;
}
return $translated_text;
}
add_filter( 'gettext', 'my_custom_text', 20, 3 );
I have loaded this theme into my WordPress instance and it’s crashing the entire instance every time please help.
Hi there, sorry for the trouble.
Please shoot us an email via support and we’ll look into it.
webtest: https://shop1.logintimate.com
Hi there,
You can hide the section from the homepage using this CSS. Place it in Theme Options > Style > Custom CSS
.home .footer-1{
display: none;
}
Hi, does anyone know how to hide the Absolute Footer? I saw a post from 10 months ago with the advice to add the CSS .absolute-footer{ display: none; } but this hasn’t worked. Any other ideas?
Thanks in advance
Hi there,
Try this CSS. Place it in Theme Options > style > Custom CSS
footer .absolute-footer{
display: none;
}
Hey. The prices in the auto suggest are having a weird padding (all the way to the top). Is there a way to place the two prices in the middle? https://imgur.com/a/mUTjf
Hi there,
This CSS should fix this. Place it in Theme Options > Style > Custom CSS
.autocomplete-suggestion .search-price{
padding-top: 1em;
}
I want disable show: name product-title only Homepage!
Hi there,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.home .name.product-title{
display: none;
}
Hi, I want to show SKU below my product name on page. I have tried to add this code in function.php function flatsome_custom_shop_item() { global $product; echo ‘
add_action( ‘woocommerce_after_shop_loop_item’, ‘flatsome_custom_shop_item’, 5);
SKU: ’.$product->get_sku().’
’; }
It’s got error: Parse error: syntax error, unexpected ‘SKU’ (T_STRING), expecting ’,’ or ’;’
ops. My boss bought your theme with his personal account so I don’t have “PURCHASED” tag here. Can I work with email ?
xxxxxxxx-ba29-5aedd806ad0c
Purchase Date: 2017-10-16 05:07:35 UTC Please check
Hi there,
You can display the SKU right from the settings in Theme Options > Shop > Product Page > Product Summary > Show Meta & Categories.
I did it. But I want to shop it at:”domain.com/shop”. Not on product page. Example: I put specific product categories to show on page. And I want those product of that categories to show with SKU code below the product’s name.
Hello. It would be nice to have an option to also select custom images for mobile and tablet in the UX Builder. Will Flatsome implement this in the future?
Hi there,
You can place a feature request for this here https://uxthemes.canny.io/flatsome
Yes 
Hello, is it possible to make it like a marketplace just like amazon or AliBaba ?
Hi there,
Yes
You will need a vendor plugin to allow other sellers to sell via your site.
how come my shop images are not displaying. When I click on the product everything is fine. It is just the shop page that the images are not working
FYI when checking force equal image heights that is what causes the image to not display
Hi there,
Please send a link to your site via support and we’ll look into it.
Hi, I need to know which files I need to replace in my theme to make Instagram works again. I will update my theme later but since I’ve done a lot of modifications in parent theme I will need more time to put the last version. So any help telling me what to change will be appreciated. Thanks a lot.
Hi there,
Please see this guide on how to fix that issue http://docs.uxthemes.com/article/286-instagram-feed-incorrect-url-signature
Thanks, my friend! Worked like a charm! 
Please can support get back to me I cnt wait days for responses i have to launch this project today! PLEASE HELPPPP
Hello Dani, sorry for the delay.
Somebody from the team has responded to you.
Hi,
1. When i try to sign up on the email subscribe form. it shows below error. “There was an error typing to send your message. Please try again later.”
Why is this error showing up? Am i missing something? 2. On Category page, both products & Categories are showing up. Why?
Thanks
Hi there,
1. Please check your Contact Form 7 settings. This might be as a result of a misconfiguration
2. Please set the products to display in WooCommerce > Settings > Products > Display > Shop Page display and default category display https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-5
Hey thanks. Its working now. 1. How to edit or remove the top bar links? About | our stores | blog I want to remove these links from top bar and even footer. I can’t find it anywhere.
Thanks
Want to leave a heads notice to flatsome as the latest update for Woocommerce Stripe Gateway makes the function to choose next product picture in gallery on product page to stop working.
Hi there,
It is working fine on my end.. Please send a link to your site so that we can check this out via support