28307 comments found.
Hi there, how do I add the buttons “Add to Cart” or “Buy Now” on the product sliders on the home page?
It is very important to have these buttons on the product sliders on the front page to get customers to buy with minimal clicks.
Hi there,
Activate the add to cart button in Theme Options > Shop > Category Page > Product Box > Add To Cart Button
Hi I just bought this. I have tried 3 times to install (via FTP and Wordpress dashboard).
Every time it uploads and I activate it it crashes the site and everything goes blank. Please help.
Hi there,
Please shoot an email via support and we’ll look into it.
Is there ability to add some custom effects for section? How Can I do it?
Hi there,
You will need to edit the theme files to add the custom effects.
Hello, I’m having trouble with instagram feeds in the main page. It doesn’t show the pictures. What can I do to fix it?
Hi there,
Please update to the latest Flatsome version 3.4.3 which has a fix for the issue http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi,
is there a simple way to add to the Woocommerce checkout page the T&C accept checkbox (with some text and link to T&C) and doesn’t allow to save buyer and order data until checkbox is checked?
Thanks
Hi there,
You can set a terms and conditions page in WooCommerce > Checkout > Checkout pages > Terms and Conditions
Hi,
I clearly asked the acceptance checkbox and not the T&C page…
Hi there,
Assigning a Terms and Conditions page automatically adds the checkbox in the checkout page. This way, the buyer cannot be able to check out without ticking on the Terms and Conditions.
Hi,
thank you. Is it working similarly on completing a WP or WC registration? So can I set up I require accepting T&C by checking checkbox when visitor doesn’t buy just registers – for a Newsletter or whatever?
Hi its possible to re order product tabs ? i need product reviews tab to be first thanks in advance.
Hi there,
Yes
Please see https://docs.woocommerce.com/document/editing-product-data-tabs/#section-3
How can custom post types be displayed with the “Blog posts” page builder element?”
Not afraid to use any custom code. Any guide advising on how to achieve this would be considered immensely helpful as well.
Hi there,
You will need to edit the blog-posts.php file in flatsome/inc/shortcodes so as to plugin the custom post types.
Hi there,
Thank you for the prompt response – much appreciated!
The suggestion works when specifying the custom post type in an array with default posts. But how can these concerns be properly separated?
The following files have been duplicated, renamed (e.g: /blog_custompt.php) and edited accordingly:
- flatsome/inc/shortcodes/blog_posts.php
- flatsome/inc/builder/shortcodes/blog_posts.php
The new file has been included with a require_once statement in the following file:
- /flatsome/inc/builder/shortcodes.php
(e.g: ’/shortcodes/blog_custompt.php’)
When rendering the new page builder element, the shortcode appears as expected, with the new naming convention (named after the custom post_type), but does not compile into content. The output remains a string, so you can literally see the shortcode instead of the rendered content.
Gist links to these modified files can be provided for any observation, we would be more than happy to cooperate in any other way necessary as well.
Figured this out, here’s the link to the public Gist if in the event that anyone else finds themselves in the need to integrate a custom post type with Flatsome 3’s Page Builder application using a child theme: https://gist.github.com/webseo-onilne/6aaee7a04b33bf3a2f0a4903fa721c2f#file-flatsome3-custom-post-type-support-php
This will provide:
1. Page Builder Editor support for custom post types
2. Integration with page builder post element components
Hi, I’m interested in purchasing the template. I have some important questions, 1. Is there an option instead of an image on the product page to replace with video? And if so there is a possibility that it will play automatically?
2. Is it possible for a user to fill in mandatory fields (free text) before adding the product to the cart? And is there a limit to the amount of these required fields? (I need about 5).
3. Is it possible to exchange banners, such as a catalog banner or a banner page?
4. Is it possible to move the main menus from right to left? (it well support RTL?).
5. And is it possible to change the language in filters of price and type of product, say, for example, to Arabic? (it well support RTL?).
Is the answer that you answer valid for all demos or specific ones?
THANKS!
Hi there,
1. Yes
You can have a Product video, however, it does not play automatically. You can see a demo product here http://flatsome3.uxthemes.com/shop/men/wicked-ss-o-neck-selected-homme/
2. Flatsome does not have this feature by default. You will need a plugin for this.
3. Yes 
4. Yes
The theme supports RTL
5. Yes 
The settings are available for all demos
great! can you named the plugins name?
hey, i paste the YT video URL to the extra section, when i click the play button it redirect me to youtube
I want to hide stock quantity, how do I hide it with css? What should I write in the css?
Hi there,
This CSS should do the trick. Place it in Theme options > style > Custom CSS
.product-info p.stock{ display: none; }
Looking to build an online store like w11stop.com Please suggest some good themes folks. Area of interest is pet animals
Hi Vicky,
Please check out our Flatsome theme http://flatsome3.uxthemes.com/. It would be a great fit for your store. You can see other awesome sites built with Flatsome here https://uxthemes.com/showcase/
Hi there,
Please change the background color of the columns within which the icon boxes are embedded.
Hi,
My website is .com and I want to move it to .co. Both .co and .com are with godaddy hosting. I have flatsome running on .com through wordpress. I have already backed up files through Flatsome> Advanced > Backup and Import.
Does this backup need to be saved somewhere before I deactivate the licence and reinstall it on new domain? Will i have issues with links?
Please advise *
Hi there,
You should have no problems switching the licenses.
Hey Guys, love the theme. If you go to our home page and the click “Bookings” under the drop down “Facilities” the page sticks (i.e. you cannot scroll with your mouse wheel. Its sticks for a few seconds):
https://www.noosaaquaticcentre.com.au/Any ideas what this is?
Hi there,
The issue is a bit odd. Please check your plugins.
We disabled all plugins and it still happens. Can you try this on your demo site?
Hi, is there a way with Flatsome to have header in sidebar – vertical layout? is there any plugin that does it?
Hi there,
I’m afraid Flatsome does not support this by default. You can check out UberMenu
Hi, I know Flatsome does not support but I though that you might know a plugin that do, I do not need the menu to be vertical, I need the website layout to be with main header vertical.. is there a way to do that ?
Hi there,
You will need to tweak the theme files to achieve a vertical header layout.
how can I show the QTY INPUT besides the ADD TO CART in the product slider?
Hi there,
I’m afraid we do not have a setting for this.. You will need to tweak the theme files.
I am having issues with the instagram feed. I’ve already updated the theme to the latest version and still having 403 problems. I’ve also tried uploading the ux_instagram_feed.php manually to no luck. Tried clearing cache and same thing.
Hello John, sorry for the trouble.
Please send a link to your via support and we’ll be more than glad to check it out.
Hi,
It seems there is a bug with the video background in Safari browser. It’s not playing the video. Chrome and Firefox are working fine. See: https://tasp.nl
I checked on multiple machines.
Hi there,
Could you please confirm on which version you are experiencing the issue. I have tested your site on Safari 9.1 and Chrome and the video is playing fine.
Version 11.0.2 (Safari 9 is over 2 years old)
Chrome ande Firefox are working fine, but Safari latest version has the issue.
Hi there,
I have replicated the issue in Safari 11. Please check your plugins and see if the issue persists.
With all plugins deactivated it still happens.
Hi, I just started to use this theme, but already I have problem which I cannot solve by myself – When I click on Customize button on admin bar than the only thing witch I see in theme customize options is – Widgets. I have tried to disable plugin after plugin, some time I find the right way to get all option to show, but when I turn all plugins back and disable again the same plugins witch I disabled, nothing work. Thing what I want to say that I cant find the causing problem to solve this.
+ Sometimes when I want to edit page which UX builder – I get 404 page
Hi there,
This is a bit odd. Please shoot an email via support and we’ll check this out.
Hi Flatsome team, we had the same strange thing like borninstockholm. Not sure what’s wrong. The IG thumbnails aren’t showing but the links work.
However we have updated to the latest release of the theme and it is fixed as advertised in the release notes.
Thanks for providing such an awesome theme. Keep up the good work!
Thanks, Evokaii
https://www.evokaii.comHello Evokaii,
Thank you for the kind word and good luck with your site 
Hi team, is there any bug on your latest version which makes the Instagram thumbnails not show? Something has happened to your Instagram feature on my website: https://www.borninstockholm.se/ (please see footer).
Hi there,
I have noted that you are running version 3.4.0, please update to the latest version 3.4.3 which resolves the Instagram Issue.