28306 comments found.
Hello, this is one of my favourite ecommerce themes, really well crafted. I feel like the one Big thing missing is the ability to save templates of the pages one creates, or even better, to save sections, kinda like Elementor does. It would be of great help when you deal with multi language sites, and in general.
Any plans on adding something like that?
Thank You
Hi there,
The issue is currently in progress to be rolled out as can be shown here https://uxthemes.canny.io/flatsome/p/ux-builder-templates
Is it possible to add an vertical menu in a grid or collumn? If not what could be a fast solution to this? Or where should I add the custom code of shortcode?
Hi there,
I’m afraid this is not supported by default. You will need to tweak the theme template files to achieve this.
Hi, thanks for the repyl. Can you put me in the right direction where I should paste the shortcode for, let’s say, Uber Menu? Where should I put this shortcode in the Flatsome pagebuilder if I want to use this in a grid or collumn?
???
ux builder in woocommerce pages does not appear.. It’s normal?
Hi there,
The UX Builder is not enabled to edit the WooCommerce pages at the moment. Hence the issue.
Dear,
Kindly I’d like to ask if it’s possible to change / align the shipping options on checkout page with css or another way.
I would like to change it from right align: ( see shipping options ) https://www.aanhangwagennetten.nl/shop/Shipping_options_1.jpgto:
( see shipping options ) https://www.aanhangwagennetten.nl/shop/Shipping_options_2.jpgYour help would be very greatfull!
Kind regards,
Tanja
Hello Tanja,
Yes 
You can fix the issue using CSS
Thank you for your reply. Do you have any help with this issue?
Thank you for your reply. Do you have any help with this issue?
How do i format text in product global tab?
Hi there,
Use a block to format your global tab content as desired http://docs.uxthemes.com/article/237-ux-builder-how-to-use-blocks
Hi, I want to change the colour when you hover over the social icons, there showing in the social brand colours and I want to match them to my website colours. Thank you.
Hi there,
You will need some CSS for the icons to reflect your site colors.
Thank you for your reply, how do I get the CSS codes?
Hi, I received email from Facebook that warning me about an incorrect login logo for the Facebook Login. I use the plugin of the site “Nextend facebook Login” but I don’t know what’ the problem, this is the email from Facebook:
Platform Policy 7.3: Use a clearly branded “Login with Facebook” button and follow the Facebook Brand Guidelines: https://www.facebookbrand.com/. Your Login button doesn’t properly reference Facebook. To fix this issue, you should always use our official SDK for Login. For more information on Login best practices, check out the Login section of our developer documents: https://developers.facebook.com/docs/facebook-login/best-practices#buttondesign.
The website login button is using incorrect logo.
Hi there,
I’m afraid this is related to the plugin and not the theme. You might need to replace the plugin as it is no longer supported by it’s developers.
Presale question
Is it possible in this theme to create a product that can be configured? in steps (color, size, shipping etc) Before it goes to the cart . I would like them to select certain options and than request a quote , is that possible?
Hi there,
You can use the variable function to configure the products via color and size https://docs.woocommerce.com/document/variable-product/. For shipping options, you will need a plugin.
Hey guys, I kindly ask you to develop Flatesome in order the “add cart button” in align when several products are displayed irrespectively of the status (sale), devices and the number of line in the product’s title. Thanks !
Hi there,
I am not too sure what you mean. Please elaborate in an email via support and we’ll be check this out.
Michael responded check my point with him. I don’t think it’s normal that the “add cart button” move up and down depending products on the shop/category pages which looks really bad. I think you should update the theme in order this button is aligned everywhere.
Hello,
I added an alt title on images, but i noticed that it doesn’t show it on slide show images.
How can we add it, for better SEO?
Thank you
Hi there,
You will need to edit the theme files to enable the banner shortcode to render the Alt title.
Hello, can you tell me what to change?
Hi there,
You will need to edit the ux-banner.php shortcode file in flatsome/inc/shortcode
Hello, I have purchased your theme and currently using on a domain with few languages, but we decided to move 2nd language to the subdomain, does it mean I have to purchase 2nd licence? Thank you!
Yes You will need a license for each domain.
But it is same domain, just on differenr subdomain…
I have it on domain.com and created one more language on fr.domain.com
Do I still have to buy 1 more licence?
Yes The new domain is a different installation from the parent domain
Domain is the same… not new!
ux builder is not working. I can not edit.
Hi there,
Please see this troubleshooting guide http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
hello, I’m trying to change portfolio slug(/featured_item/) to custom name(/project/), but I can’t.
I already checked Theme options, but can’t see the menu to change slug names, so please tell me how to change it in PHP or other ways.
thanks in advance
Hi there,
You should be able to change the slugs by assigning a portfolio page in Theme Options > Portfolio > Custom Portfolio Page
hey thanks. I applied that and updated permalinks, slug is changed but I’m seeing 404 pages for each portfolio. any solution? thanks
Hi there,
Please clear your cache and check again.
Hi,
Can this theme be used on sub-domains with a single license?
Hi there,
You will need a license for every installation.
Hi,
I have installed your theme here http://www.mybusybaby.com/shop/I want to show only 3 products per row and for that i have changed setting sin Appearance > Customization > Shop > Category Page > Products per row – Desktop to 3
and i published it.
But in the preview, it is showing 3 products, but in live, its not.
I cleared all my cache, tried different browsers. But its still same.
Can you please help me how to change the number of products per row in the shop page? i.e., http://www.mybusybaby.com/shop/
Hi there,
Please shoot an email via support and we’ll be glad to look into this.
Hi How can I show product attributes on FLIP Book? Thanks
Hi Robert,
I’m afraid there is no setting for this. You will need to edit the theme files to achieve this.
Thank you.
Hi, is there a way to set individual page title background images for both pages and items? I looked through the backend and don’t see a way of doing this besides custom code.
Hi there,
I’m afraid there is no setting for this. You will need custom code to achieve this.
Hello I’m having issues with flatsome 2.9. The zoom and wishlist buttons on the single product page is not working. When I click any of the two buttons nothing happens. I’m also unable to click any additional images of that product.
Never mind I fixed the problem. If anyone else is having this issue, just add this to your custom css
.images .product-image-tools, .yith-wcwl-add-to-wishlist, .product-thumbnails{pointer-events: auto !important;}
Awesome Thank you sharing the fix.
problem with instagram feed! hope the update fixes it!
Hi there,
Flatsome 3.4.3 has a fix for this issue http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi there, how do I add the buttons “Add to Cart” or “Buy Now” on the product sliders on the home page?
It is very important to have these buttons on the product sliders on the front page to get customers to buy with minimal clicks.
Hi there,
Activate the add to cart button in Theme Options > Shop > Category Page > Product Box > Add To Cart Button
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