445 comments found.
Hi Guys, the most important thing is not in – Where is the Register page for new user ????
Hello,
Thank you. In our theme, there is Login/Register button at the top right header. and when clicking on it, there will be Login and Register form. If there is any issue, please give us some screenshots, our team will check and update it as soon as possible.
Thank you,
TopDeal Wp theme to be optimized a lot, theme loads too slowly – hugely affect Marketplace web using it! What to do from here!
Hello,
Thank you very much for contacting us .
About this problem, please go to the our support system and create a ticket on it. Then provide us information of your site. Our supporter will check it for you.
Best regards
you should fix your theme to automatically update to woocommerce, not every time there is a new release you will test and ask to download. I believe you know that most people are using the theme to run a live marketplace and you should know what it takes to shut down our store because of your testing period.
Too many issues with your theme, all you know to do is submit a ticket that will take almost forever to get fixed. you guys should fix up your life
Hello,
Thank you very much for your comment.
We also want to automatically update to Woocomerce in our themes. However with big update of WooCommerce( example 3.3.x version), there are many changes in the configurations and code. It will have many bugs when update. So we need time to test it first before notice to our customer update and release a new version of this theme.
Best regards
magentech hi mate.. Heads up! The versions of the following plugins you’re running haven’t been tested with the latest version of WooCommerce (3.3).
Plugin Tested up to WooCommerce version SW Ajax WooCommerce Search 3.2.0 Sw Woocommerce 3.2.0 Sw Woocommerce Swatches 3.2.0
Also when i do update theme mess up and the new verison of wc 3.3 doesn have the display menu and more of the category’s show up on all pages.. Can u please update the theme with new version of wc ?
Thanks..
Hello,
Thank you very much for purchasing Topdeal theme.
Currently, our developer are checking WooCommerce 3.3.1 on this theme. After finish, we will release it on the theme forest. Please wait.
Best regards
your theme ajax search not working even on your demo pages. when you type product and click it shows a bunch of database error and bring suggestion under the errors. Please, this is bad for your business. Kindly provide the solution here. Thank you.
Hello,
Thank you very much for your comment.
I checked on our demo and see that sw ajax woocommerce search are working well(http://prntscr.com/ib6sko).
Could you provide us some screenshot about the problem on our demo? It is easier for us to check.
Best regards
Please stop making me look stupid. Type in the search bar of theme layout5 and click search. Am not talking about the drop down the suggestion, am talking about the search button its self. Please see the screenshot of your live demo search error! http://prntscr.com/ibc7gu. Please fix this. I think its with the sw ajax search plugin. You should please deal with it and provide link to updated plugin for download. Thanks.
This is print screen carrying your site URl https://prnt.sc/ibc8u5
Hello,
Thank you very much for your feedback and image.
We solved this problem on our demo for layout 5. Please check it again.
If you have any other question, please feel free contact us. We will support you.
Best regards
You didn’t provide the link to download the updated SW Ajax search you worked on. Please kindly help with the link. or tell how to fix the issue here. Thanks.
Hello,
To get our sw ajax search, please go to the our support system and create a ticket on it. Then provide us your purchase code. Our supporter will verify it then will give you a link to download sw ajax search.
Best regards
I don’t understand how to change the font for this theme. I’m in my Them option panel – Typography – then it says, “Use Google Webfont Insert font style that you actually need on your webpage.” but there’s no way to select a font, the drop doesn’t work/show anything. Nothing happens when I click on it, it doesn’t even drop down. I looked at your documentation for further look for info and there’s nothing there that helps with this problem. What do I need to do to make this work? Is there a plugin that depends on it in order for it to work properly? I have the Top Deal child theme activated with all the updated plugin/themes active.
Hello,
Thank you very much for contacting us.
About this problem, please go to the our support system and create a ticket on it. Our supporter will check and solve this problem for you.
Best regards
Recently discovered a bug in your theme. When creating a blog post using the Visual Composer layout and then look at your post in the blog list layout. The layout shows visual composer’s shortcode (vc_row[vc_column_text) rather than just the text. I’ve updated everything to the latest version. Hope you can fix this. The only way around it currently is to not use visual composer in blog posts.
Hello,
Thank you very much for contacting us.
I tried to create a post with visual composer on our demo and do not see the problem like you: + Back-end : http://prntscr.com/ia98g5 + Front-end: http://prntscr.com/ia98mu – http://prntscr.com/ia98s9.
Please provide us information of your site via our support system. Our supporter will check and help you.
Also, i notice you that your support time is expired. Please re-new it to get support from our team.
Best regards
use this view (blog list view) to see the error occur. http://demo.wpthemego.com/themes/sw_topdeal/category/blog/?blog_layout=list&blog_column=2&sidebar_blog=right
Not on the regular blog post view.
Hello,
Thank you very much for reply and so sorry for not replying you soon. We have just came back from the Lunar Happy New Year Holiday.
For this question, we are so sorry that currently, our theme do not support show shortcode of Visual composer in the grid layout.
Best regards
Please fix this! You guys built a grid layout and your theme is suppose to be compatible with Visual Composer yet, this is something you don’t support? Why not? It’s your code/theme that has to work with Visual Composer. All the other layouts do. Your answer just leaves me baffled. Please reconsider and speak with your devs in resolving this.
Thank you! Hope you enjoyed your Holiday!
Hello,
Thank you very much for reply.
We noted and will consider our developer find the way to solve this problem.
Best regards
has this been fixed yet? Also, is there an auto-update feature (with envato’s auto update plugin), instead of me having to manually update the theme everytime you guys make an update to the theme?
Hello,
To auto update with envato market plugins for this theme, please follow this guide: http://wpthemego.com/video/how-to-auto-update-themes-plugins.html
Best regards
thanks for the info, but you never addressed the bug and if it was fixed.
Good theme . But I dont fint mobile top menu in the left. Pleace help me.
Hello,
Thank you very much for purchasing Topdeal theme.
Please provide us some screenshot about your problem. We will give you a better answer after knowing it.
Best regards
Https://modaevi.az . This link is my web site link. No left top menu in header area. Where is this menu?
Hello,
Thank you very much for reply.
To solve this problem, please go to the appearance => theme option => narbar options tab => then check for vertical menu in the theme location parameter (http://prntscr.com/i9h6ov)
Best regards
Hi, can you please answer the support ticket? Its been 4 days with nothing since my 1st ticket. This never happens to any other themes that I’ve purchased at ThemeForest with additional support cost. Can’t imagine what would’ve happened if the support request delayed again for the coming lunar new year 2 weeks holiday.
Hello,
Thank you very much for purchasing Topdeal theme and so sorry for all inconvenience from our team.
Currently, i checked and see that our supporter replied you in the ticket. Please refresh your browser and check it again.
Best regards
Hello Lunamio, Its very easy. First of all u have to upload theme via FTP in theme folder of your wordpress for example /wp-content/themes/ after that to activate the theme via admin panel go to ( Appearance / Themes and find TopDeal theme and click Activate ). After TopDeal theme activation you will see notice for plugins installation and activation. Click on the notice link and install all required plugins. After install activate all required plugins theme to work properly. When you will be done than you have to go in ( Appearance / Import Demo Data ). There is few demo pages. Just click which one you want and wait until import demo finish. NOTE: Before you begin, make sure all the required plugins are activated. If you import some of present demo already and you have still problem with demo page then u should setup the homepage. You have to go in Appearance / Customize / Homepage settings then select Your homepage displays / and select Home as your homepage. Save and refresh the page. If you still have problem then go to megantech support system and create a ticket on it. Then provide them information of your site. They will check it first, then will give you an answer for this problem or they will install for you.
Cheers, Alex
Hello Aleksmk2014,
Thank you very much for your guide for Lunamio. We will so glad about that.
If you have any problem during using this theme, fell free contact us via our support system (http://support.ytcvn.com). Our supporter will check and support you.
Best regards
You are welcome 
Hi Guys Can you please send me the Demo install one click ? i have vought this theme since 3 MONTHS , and not received yet the DEMO Install theme
Hello,
Thank you very much for purchasing Topdeal theme.
For demo install one click, we include it in our theme package. You can extract sw_topdeal_theme_v.x.x.x.zip => then go to the lib/import folder to check it(http://prntscr.com/i70h7a).
To install, please follow this guide: https://www.youtube.com/watch?v=fmkAFyBB7MU&t=100s
If you need help from us, please go to the our support system and create a ticket on it. Our supporter will check and help you.
Best regards
Hi support team i have a problem usually happen with me in your theme. when i create new category in product section and attached any product to this category it’s not appear on home page although i added category in home page elements
Hello,
For this problem, please go to the our support system and create a ticket on it. Then provide us information of your site. We will check it first, then will give you an answer for this problem.
Best regards
excuse me sir i purchased your theme topdeals but i cant change its footer please tell me something about this…??
Hello,
Thank you very much for purchasing Topdeal theme
To change footer, please go to the admin => appearance => theme options => header & footer tab => then set footer style page for your site(http://prntscr.com/i3urax).
After do that, if it does not apply to the Home page, please go to the admin => page => edit home page style which you are using for your site => scroll down at page meta box = > footer tab => then set footer(http://prntscr.com/i3uqzv) : so select. You can read more here: http://wpthemego.com/document/why-i-could-not-change-logo-color-in-home-page/
Best regards
Hello I want to get this theme, I need to know can I use icons on the menu like this site? Or use a menu plugin that can do-it? here is an example https://automarcasmoto.com.br/ ....Thanks
Hello,
Thank you very much for reply and so sorry for not replying you soon. We miss your comment.
You can make a menu like the site which you send on our theme by go to the appearance => menus => edit or create a menu => add the menu item => Click on show / hide advance menu configure s button => add icon font or thumnail image(http://prntscr.com/i8kifu) for each menu item => Then you can do some css code in to the style.css of Topdeal child theme and your menu will look like https://automarcasmoto.com.br/ .
If you have any other question for this theme, please feel free let us know. We will support you.
Best regards
Hello, I am having big monitor and I am using 1680×1050 resolution (recommended) and navigation bar is messing and is not in the right position.. Its there any way how can i fix that ?! https://prnt.sc/i0xupb
Thanks
Hello,
Thank you very much for purchasing Topdeal theme.
For this problem, please go to the our support system(http://support.ytcvn.com) and create a ticket on it. After that, provide us information of your site including admin account, FTP. Our supporter will check and help you more.
Best regards
any one else having problem importing demo ?
Hello,
Thank you very much for purchasing Topdeal theme.
For this problem, please go to our support system(http://support.ytcvn.com) and create a ticket on it. Then provide us information of your site including admin account, FTP. Our supporter will check and help you.
Best regards,
hi admin, PSQ its possible to show on vendor store page in left sidebar only categories from vendors products. http://demo.wpthemego.com/themes/sw_shop4u/store/demo-vendor/
Hello,
Thank you very much for contacting us.
To show categories from vendors product, you can use Store categories menu widget of Dokan. You can check again on this link: http://demo.wpthemego.com/themes/sw_shop4u/store/demo-vendor/Best regards
when I type a search it doesn’t bring ajax suggestion like in your demo and even when I click search it brings a bunch of code errors before suggestions. help.
Also, i will want remove categories from search in homepage 5 at it just stack below my logo and mess it up.
I like the theme thanks.
Hello,
Thank you very much for contacting us.
About your question, please go to the our support system and create a ticket on it. Then provide us your purchase code. We will verify it first then support you.
Best regards
TopDeal – Multipurpose is very difficult to use and always have problems with the menu, verticle menu. please help.
Hello,
Thank you very much for purchase Topdeal theme and we are so sorry for all inconveniences from our theme.
To create a vertical menu, please go to the admin => appearances => menus => create a new menu => add menu item => then check for vertical menu(http://prntscr.com/hxht2i)
To set up a new menu, you can follow this guide : http://wpthemego.com/document/topdeal/#basicsettings
If you need any help from us, please go to the our help center and create a ticket on it. Then provide us information of your site. Our supporter will check and help you more.
Best regards
I can’t add or create new menu. I don’t know why.
Hello,
Please provide us information of your site via our help center (http://support.ytcvn.com). Our supporter will check for you.
Best regards
How do I add Sold by and Delivery time to items?
Hello,
Thank you very much for purchased Topdeal theme.
Could you tell me about the vendor plugin which you are using Topdeal theme? We will give you a better answer after knowing it.
Best regards
Thank you for your quick response. I am using yith plugins. Please recommend a better one for me if any and how to go about it.
Hello,
Thank you very much for reply.
We are so sorry that we have not tested YITH vendor plugin on this theme before. So we are not sure that it will work normal on your site.
Currently, this theme is compatible with multi-vendor plugin include Dokan and WC vendor. You can try to install one of 02 plugins for your site. Please note that we do not include those plugins in the theme package. If you want to use them, you need to purchase from the developer or install free version for your site.
Best regards
