28306 comments found.
Hi guys,
great theme! 
How can i change the “sale Bubble” style?
I can change only the backgraound but not che Blu text and border…
Thansk a lot! L.
Hi there,
I’m afraid we do not have a setting for this and hence you will need some CSS to customize the elements. Try out
.on-sale .onsale{
color: black,
}
.on-sale{
border: 1px solid blue;
}
Hi, I have your theme installed, i just want to know how to remove part of the footer or where to do this, ive tried all options however one section i can not remove the part with the credit cards/ Visa paypal and the text Our Store. Can you let me know how to remove this section? www.securityod.com
Thanks Ryan
Hi Ryan,
We have a setting for this here Theme Options > Shop > Payment Icons > Placement and uncheck Absolute Footer
Cheers will do this now, thank you 
hi there, i would like to know how i setup parent custom menu link in mobile menu to be used as dropdown with an anchor. thank you
Hello Travis,
Create a menu as shown in this tutorial http://docs.uxthemes.com/article/51-3-2-menu-dropdown and set the menu location as Main Menu- Mobile https://www.useloom.com/share/9bdf1f5f37784aa1bc44a494f28b3072
Hey, What is the easiest way to make the single product gallery thumbnails to bullets, just as the slider on the first page?
Thank you!
Hi there,
I’m afraid we do not have a setting for this. You will need to edit the theme files to achieve this.
I was thinking about removing the hook for the image and inserting a shortcode via the do_shortcode() with some plugin for showing product images, what do you think? Or maybe a woocommerce hook?
Hi there,
Yes 
That would work.
You could also try replacing the product images with the slider in the custom product Page Layout http://docs.uxthemes.com/article/245-how-to-create-a-custom-product-page
Pre-sales question: I’ve been playing around with the theme on a colleague’s site, and I wanted to know, is there a way to remove the logo from the header? Sometimes I don’t want a logo in the header, but when I tried to remove it, it replaced it with the Site Title. I want the option to not have to have a logo section in the header, is that possible? Or do I have to use code to remove that part from the header?
Other than that, this is a great theme that I will more than likely refer to many of my clients!
Hi there,
I’m afraid there is no setting to remove the logo from the header. You will need some code to remove the logo.
I have problem with UX Builder. It displays the “Loading UX Builder” message when I am going to edit a page.
https://ibb.co/gPgPm6Hi there,
Please see this troubleshooting guide http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
Hi there,
Please see this troubleshooting guide http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
Hello!!
I’ve already checked and everything looks good. https://ibb.co/dNr8g6 I have the latest version of the Theme https://ibb.co/kMqUomAny idea what else I can do?
Any news on this?
Hi there,
Please shoot an email via support and we’ll look into it.
Hello, some time ago in the “my account” page, there was a left sidebar with usefull links, and the user avatar also. Now is completely gone and I can only see big buttons (orders, address, etc..) What happened? There is an option to activate that sidebar again? Thanks!
Quick update, Flatsome version 3.3.5 had that sidebar, it was very usefull because it was visible in every subpage of my-account (orders, addresses,dashboard, account details…)
Hi there,
Please edit the My Account page and set the page template as WooCommerce – My Account
Oh finally my sidebar is back! 
It was simple after all!
Thank you!
How do I disable the ‘Sale!’ badge? I add custom css in the customizer, but it only removed the text, not the color of the badge. Is there a simple solution?
Hi there,
You can add this snippet in your functions.php
add_filter('woocommerce_sale_flash', 'woo_custom_hide_sales_flash');
function woo_custom_hide_sales_flash()
{
return false;
}
Thanks! It worked. Great service.
Hi there,
Please shoot an email via support and we’ll look into it.
Just letting you know about a bug ive spotted with the latest version, if you add a product to cart from the “You may be interested in…” section it adds the product but all the images in the cart disappear:
https://www.dropbox.com/s/s15ivitgtdyb22t/flatsome-cart-issue.PNG?dl=0works fine with the default storefront theme plus its a new clean installation with very few plugins.
Hope you can fix it!
Cheers
just to add thats with “Enable AJAX add to cart buttons on archives” – it does work fine with this disabled
Hi there,
I have tested this on my end and it is working well.
Hi just following up to let you guys know the bug is still happening with latest version, only happens on the cart page with both “LAZY LOAD IMAGES” enabled and “Enable AJAX add to cart buttons on archives”.
can see a video here: https://youtu.be/JVfZ9rTJXvU
and to see it live add this item to cart: http://woocommerce-157635-454317.cloudwaysapps.com/product/daisy-bag-sonia-by-sonia-rykiel/
Hope you can fix it!
Cheers
Steve
Hi, when attempting to update to the latest version 3.9.2 i get the following error; Parse error: syntax error, unexpected ‘[’ in /home6/*/public_html/wp/wp-content/themes/flatsome/inc/functions/function-custom-css.php on line 76 I have tried removing the [ but then there’s another error and another etc. Is the latest update file corrupt?
Hi there,
Seems your downloaded file has become corrupted somehow. Please try downloading the theme files again.
I didn’t download the file at all. It was from the update area in Wordpress.
Hi,
the datepicker Styles are missing (days pop up, but with transparent background etc) The JS is working (I can select a date).
For testing, I deactivated all plugins (first try: all except WooCommerce, second try: all except WooCommerce and NinjaForms), deactivated my child-theme too – to no avail.
Where are the styles located?
WP: 4.9.2 WooCommerce: 3.2.6 Flatsome: 3.4.3
Thanks!
Hi there,
Please elaborate in an email via support and we’ll look into it.
Hi, I had a problem with variable products not showing their prices. I just fixed this problem in this way: (please check your theme to avoid this in your next update)
1- add this file: ‘flatsome-child/woocommerce/single-product/add-to-cart/variable.php with this code: https://goo.gl/UXymFj
2- Add this code to functions.php: ‘function filter_woocommerce_show_variation_price( $variation_get_price_this_get_variation_sale_price_min_this_get_variation_sale_price_max_this_get_variation_regular_price_min_this_get_variation_regular_price_max, $instance, $variation ) { return ($variation->get_price() === ”” || $instance->get_variation_price( ‘min’ ) !== $instance->get_variation_price( ‘max’ )) ? ‘ ’ . $variation->get_price_html() . ‘ ’ : ‘ ’ . $variation->get_price_html() . ‘ ’; }; add_filter( ‘woocommerce_show_variation_price’, ‘filter_woocommerce_show_variation_price’, 10, 3 );’
This is related to ticket ID: 58572 where Ahmed was unable to help me.
Hi there,
Thank you for your input and good luck with your site.
I just bought the additional Flatsome Studio, however i am not able to import a pre made layout from: http://demos.uxthemes.com/
So what is this all about?
Hi Mike,
Please see this video tutorial that demonstrates how to design your pages from the Flatsome Studio https://www.youtube.com/watch?v=vopeOVfUG8k
Hi! I added a plugin to add a category in Pages. I used the element Blog Posts to display the pages under a category. Is there a way to sort it in ascending order and add a pagination?
Hi there,
You can display a category by adding a category to the menu which will then render the posts as desired.
we work at the moment at our new shop www.orakeldelphi.de i read that you can integrate the revolution slider but how? i raed a lot here in comments but i didn t find any text about the inegration of revoluition slider. so i thought i go to the ux builder and find this as addable content but there is also nothing. can you explain it for all please how to do?
Hi there,
There has not been any compatibility tests with the plugin, however, Flatsome has been built in accordance with WordPress coding standards and hence would work with any plugin that follows the same standards.
For this reason, you will need the help of a developer to integrate the plugin.
You have a lot of answers here who say yes you can integrate also a revolution slider. But what is the workflow to do this.
some answers to slider revolution from you before. Hi there. Flatsome will never include a bloated slider plugin with the theme, but we’ll have support for it. Have you tried it? I have seen many Flatsome sites using it. We do support revolution slider, but it’s never tested on a product page + changing colors. You could try this plugin? Works good with this theme. http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 It does support it, but we have our own slider that’s much better to use. Btw, Flatsome has built-in slider and page builder so you don’t need plugins like Revolution Slider and Visual Composer.
BTW We understand you have a good coded own slider but we want a full animated slider with x layers and animation features
so please explain us once what is the best workflow to ingrate revolution slider in your theme. support give us the way. i m not the only person who want to know this here and be without a good answer from the uxthemesupport.
and now i wait one day more . is there another way to ask the support then to talk here?
Is this theme compatible with revolution slider & visual composer?
Hi there,
There has not been any compatibility tests with the plugins, however, Flatsome has been built in accordance with WordPress coding standards and hence would work with any plugin that follows the same standards.
Hello,
Great theme. I have two minor issues.
1) How can I get the navigation to not to be a bold subcategory / in a different format? I want it to follow the rest for both desktop and phone.
https://preview.ibb.co/dCjYtb/Capture.png
2) On mobile, when filtering by attribute, the yellow box cannot be clicked into on a phone (Samsung Galaxy S8 in Chrome) to type in.
https://image.ibb.co/gyf6Db/Capture2.png
Would be great to get some help with these minor issues!
Thanks,
Alex
Hi Alex,
This CSS should do the trick. Place it in Theme Options > Style > Custom CSS
.dropdown-uppercase.nav-dropdown .nav-column>li>a, .nav-dropdown.dropdown-uppercase>li>a{
color: black;
font-weight: normal;
}
I have tested your site https://www.dbonline.co.uk/shop/ on my android and it is working well. Are you still having issues?
Thank you! CSS Worked a treat on desktop – However it’s still the same on mobile and tablet? Is there something similar I can add for these?
Yes with regards to filtering an attribute, I cannot click in the box and type. I can on desktop, not on 3 phones i’ve tried (Samsung S8, iPhone X & iPhone 5s). Any ideas on this would be magnificent.
Thanks in advance for help.
Any ideas on the above? Thanks!
Hello, any news on the above? Thanks.
Hi, any joy?
Is there a better way to contact with support?? (No reply here in 5 days, no reply in Facebook Group, no reply to the direct email?)
Hi there, really sorry about that. You tried the use the “Support” tab on this page?
1) This would require custom CSS development and is not something we could provide. Sorry.
2) This is related to a plugin and not Flatsome theme.
Hi,
Fantastic theme!
I’m using the ‘portfolio’ element within the builder.
How would I go about disabling the portfolio items titles?
In other words, I’m looking to just have the thumbnail images present without the names.
Thanks,
Hi there,
This CSS should do the trick. Place the CSS in Theme Options > Style > Custom CSS
.portfolio-box-title, .portfolio-single-page .entry-title{
display: none;
}
That has removed the title – the only issue I am now facing is that it leaves behind a white space where the title of each portfolio item would have been.
Any idea how I would rectify this? I’m assuming it’s something quite small.
Thanks again for your help!
I’ve found a solution, thanks.
I love this theme very much But I have problem editing functions.php and CSS lately, it just won’t update as it used to be, here’s the message appeared : “Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.” This only happen after the theme is updated to latest version. Any idea?
Hi there,
Please shoot an email via support and we’ll look into it.
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