127 comments found.
Hello I am interested in this theme, it is compatible with the last version of wordpress?
Hello! Sure! 100% Thanks for asking!
Hello I just buy the theme, I have an error to import data, how can I get support? thanks
Hello! We already reply to your ticket! Thanks!
If I get this theme, can I have buttons like the Kiddie kindergarten theme?
Hello! By default no but with a ticket to support we’ll change that for you! Thanks!
Hi, we’re interesting in using this theme. Do you have design files available for our designers to use and if so in what format (Photoshop, Sketch, etc.)?
Hi there! We don’t have full theme PSD files as we use to create a worksheet with almost all elements and then we combine them directly in Visual Composer. If you worked before with Visual Composer builder you’ll find easy to change almost everything directly in Enfant … for questions we have a 5 stars support 
Thanks!
there a way to add ‘instagram’ under the social links in customize?
Hello! Sure! Please be kind and add a ticket here http://support.zoutula.com and we’ll be happy to help with that! Thanks
Hello zoutula.
Im a bit frustrated. I have just updated my site to latest version. And now my header widgets are all fucked up. My support license runned out a few weeks ago, but seriously? Could you please help?
Link to site: www.bakkens-dagpleje.dk
Hello! Don’t be frustrated as we are always happy to help https://zoutula.ticksy.com/article/12677 we were forced to do that changes to keep theme in sync with bundled plugins(Essential Grid) and TF reviewers request on headers widgets. Thanks!
Thank you so much
Next time i will read the documentation, before im getting frustrated 
No problem! Happy to hear your issue is solved! Thanks!
The second logo when you scroll down is tiny! How can I make this bigger in the css?
Thanks
Hello, Please be kind add a ticket to http://support.zoutula.com provide there the URL of your website and we’ll have a look to provide you a solution. Thanks a lot!
hi there I cannot log in to https://zoutula.ticksy.com I use to log in with my evanto account, now I get the Evanto API does not work error. I need assistance and cannot log a ticket. please let me know how I can submit my question?
Hello, We see your support has expired http://prntscr.com/j6u5ko. Please renew your support if you need to access the support area and we’ll be happy to help. Thanks!
Is it possible to add 3 events into the footer area within a widget?
Hello! No with current widgets. You could try to use a plugin like https://wordpress.org/plugins/custom-post-type-widgets/ and show the events. In Enfant theme event is a custom post type so you can manage with that plugin. Thanks!
Hello, I am receiving this message. Do you know when an update will be coming with the updated templates and plugins?
“Your theme (Enfant Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.”
Hello, We’ll update the files in the next update. Make no worries for now about compatibility …they are 100% compatible. With that warning WooCommerce force us to change the version label (everytime they change their version) for that files even if they 100% compatible and their functions are not deprecated or smth. Thanks!
But in your case you are talking about child version … if you did any customizations to WooCommerce templates in the child theme is your responsability to change the files labels as we don’t have any woocommerce templates/files in the original child theme version and we do not update child theme…I belive you copied them manually from parent theme …
Hello, I didn’t do any customization, it was just suggested I use the child theme. So when the update is made, it will not update the child theme?
Hello! Here is a guide to help you do the update https://zoutula.ticksy.com/article/11634 In case you have child theme active and you did not made any files changes in the parent theme you are safe for un update. Make a backup before to be sure you are safe 100%. Thanks!
How do we link the new category to the menu ?
Hello! This should help https://codex.wordpress.org/WordPress_Menu_User_Guide Thanks!
Thats not the one. You have the category for staff, course and event. How do we link to the menu as sub categories. When we try to add it as category, those new categories which we created doesnt appear.
Hello! Please make a ticket to http://support.zoutula.com provide us credentials and we’ll have a look! Thanks!
How do we link the new category to the menu ?
Hello! I’ve answered below! Thanks
Hi there, how can I remove the sticky header in enfant theme home style kindergarten? Thanks
Hello! Please be kind and make a ticket here http://support.zoutula.com and we’ll be happy to help with that! Thanks!
what is the best way to speed up the website?
Install a cache plugin like WP Super Cache! You will see the difference …it is huge! Thanks
how can i remove the page loader?
the loader take forever and i’m on siteground.
Can you please make a ticket here: http://support.zoutula.com and we’ll be happy to help. Thanks!
After installing the Enfant theme I purchased the Revolution Slider. But now I’m understanding that I didn’t need to? Is it that only the 3 sliders included would have worked but any other new ones I would need to purchase the Revolution Slider?
Hello, You had Revolution Slider Included and all 3 slides. If you want to get support from Revolution Slider team and access to all their sliders gallery you would need a licence from them. Thanks!
Okay so just to confirm. If I did not purchase the Revolution Slider I would have only had access to the 3 slides included in Enfant?
Right!
Hi there,
I’ve purchased the theme enfant, it’s really a great theme. But when I tried to import the ess. grid it’s not working. I’m unable to find the grids that you’ve created on your demo site. In that case what can I do? If you want to check the site please feel free to contact me on email: ashawkat89@gmail.com or you can skype me also if you want: ashawkat89.
I need the grids but can’t create it. Please let me know how you can help me.
Hello! We got your ticket in the support area … we’ll check your website. Thanks!
Where can I change these texts on the course summary pages: Age Group 5-8 Years, Class Size 15 Students. Thanks
Hello Andrew, 1. You need custom fields checkbox checked http://prntscr.com/hz4fn8 then you will see that here http://prntscr.com/hz4gc3 For any other question we recommend you http://support.zoutula.com and we’ll be more then happy to help. Thanks for using Enfant!
Hi I’ve installed and set up the theme, just can’t see anywhere to edit fonts, headings sizes and colour outside of going into the editor? Is there an option to change Heading styles, colours etc that I’m missing? Thanks
Hello, You can find all settings related to fonts/colors in Admin > Appearance > Customize …you have there all general settings. Punctual changes can be done using Visual Composer! Thanks!
Hello
Is the demo import link offline? see http://prntscr.com/hrjtpu
Hello! Please download the latest files and the import will work just fine! Thanks!
Hello, I’m using the current version (2.01) but the error continues
my version: http://prntscr.com/i7nsr9 error: http://prntscr.com/i7ntap
Hello Paul! We couldn’t verify if you are a customer of Enfant. Please make a ticket here http://support.zoutula.com and we’ll be happy to help. Thanks!
I can’t find the staff page and blog grid template as in the demo site. Any help?
Hello, You won’t find a page to manage with Visual Composer for categories like blog/staff/courses/events these are category pages used to list different kind of post. You can control the posts displayed in these category pages but not the pages …at least not using Visual Composer … ultimately you can change the code but is not recommended … you can make a ticket here: http://support.zoutula.com and describe what you want to accomplish and we’ll try to help … Thanks!
I see, I will create a ticket then. However, I expected the Blog Grid template to be imported from the demo like the other templates. All I find is Blog full width and Blog sidebar.
I believe I understand what is your issue! Just confirm you imported Essential Grid data too … because I think you skipped that step and that’s why you can’t see the Grid Blog page …let me know …and we’ll figure it out
Just have a look here …http://doc.zoutula.com/enfant/#import-xml we explain how to import Essential Grid data too …this is a step to be done after the One Click Demo Import …because this can’t be done in one step …
Got it! I didn’t import this, thanks.
Welcome! 
Opps! Got it imported and inserted the shortcode. But it displays the default grid posts instead of my posts.
Make please a ticket here http://support.zoutula.com and send me credentials to have a look …
Hello! Is possible create page with gallery grid or something like that? I would like to have one main Gallery page with all the galleries I have. Some grid or masonry template of galleries. Something like blog grid/masonry. Is that possible? thank you, best reards
Hello! Sure! We are using Essential Grid …you can create easily any kind of gallery. Also you can add as many galleries as you want in one page. In our demo we’ve split the galleries …but you can easily modify them! Thanks for asking!
