28333 comments found.
Hello,
Your theme is compatible with Woocommerce 3.3.0 ?
Thanks in advance
Yes 
Hi, compliments for the theme, it is so nice and usable! I have an issue to resolve, how can i get pagination for gallery images? :cry: I have more that 100 photo on a gallery page, but I can’t find the option to divide a define number of images in pages… Can you help me?
Thank you!
Hi there,
I’m afraid we do not have a setting for this. You will need to modify the theme files for this.
How can I do this? Or must I use a third part plugin? thank u!
Hi, can this theme be used with AliDropship Woo?
Hi there,
There has not been any compatibility tests with the plugin, however, Flatsome has been built in accordance with WordPress coding standards and hence would work with any plugin that follows the same standards. As you can imagine we are unable to support all the plugins out there.
Is it possible to add a notification bar to the header? Or change the Woocommerce shop message to header location?
Hi here,
You can add the message in a HTML element in the header Builder http://docs.uxthemes.com/article/191-how-to-use-the-new-header-builder
You guys already know abt the woocommerce archive page issue but i am getting some serious trouble handling the UX builder
the Visual text editor stops working lot of times
UX builder hangs in between operations , don’t let me delete any section or element
i have to edit page in default mode and remove the shortcodes from page description manually
i tried disabling all plugins and switching back to parent theme but still not working
Please release an update soon and fix these issues
Thanks
Hi there,
Please check if you are still having this issue with the latest update http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi
Thanks for the reply
so i did the update for theme and plugins as well but still getting this issue
i have disabled all my plugins and activated just the parent flatsome theme
still getting same thing , i am unable to delete any element from UX builder , i have to manually do it from standard wp editor by removing the shortcode
Also , my php and wordpress versions are
PHP Version: 7.1.14 WordPress Version: 4.9.4
I can share my logins and ftp if you want to take a look
Thanks again
Halo, i can access customizer via Theme Options or via Appearace – Customize. always not found
Hi there,
Please see this guide http://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder
Hi, can i use the demo content from your layouts so i can show people how to use the theme? I know when i purchase it, i get no images, so can i download the images from your demo layouts and use them?
Hi there,
You can grab royalty free images here https://unsplash.com/
Hello, I have a problem with the category page. The products are listing after the list of the categories. The category list is sticked.
I already figure out. My theme needed to be updated to be compatible with woocommerce 3.0
Hello !, we need to buy, but without having to make adjustments, touch code or implement patches to solve the errors, please indicate if we can already buy a version without errors?
Hi there,
We have released an update that fixes the recent hiccups. You can safely purchase a copy of Flatsome.
I have set all Page Template in full-width but it doesn’t change anything
Hi there,
Please ensure that the element is not wrapped in a row
your woocomerce is version 1.x for some files while the current version is 3.3.0.. when can we expect an update? thanks
Hi there,
The update has been published http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
awesome! already updated! Thanks ✨
Hi I cant edit the Shop > Category Layout. I want to remove Sidebar on category page. But on the customization page it does nothing when I click “No Sidebar”. Please help
Hi as mentioned I still have problem with UX builder when trying to customize the layouts of the category and many other things that once pressed, it does nothing.
Hi there, sorry for the trouble.
Please shoot an email via support and we’ll look into it.
Hi, a few days ago all flatsome icons (social icons, wishlist icons and arrows in menu) disapeared. Respectively they changed to rectangles. Do you know what can be problem? Can it be related to updating woocommerce? https://imgur.com/a/K1JWN
Thank you
Hi there,
Please send a link to your site via an email to support and we’ll look into it.
Hi! Is it possible to get a different banner/template for different product categories in the Flat some?
Hi there,
I’m afraid we do not have a setting for this. You can place a feature request for this here https://uxthemes.canny.io/flatsome
Hello. When will you release the patch for wp 3.3.0
Hi there,
The patch has been released http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
I can confirm the new woo commere release candidate fixes the issues with categories within product pages. https://woocommerce.wordpress.com/2018/02/01/woocommerce-3-3-1-status-update/
Please for once – fix this problem with responsiveness settings in the UX builder. I make the layout for mobile, and tablet and desktop layouts are changed as well. This is driving me crazy.
Hi there,
Please elaborate the issue you are having in an email via support and we’ll look into it.
How can I chooose which category is shown in product grid if product is present in multiple categories?
Hi there,
The products element has a category select option that allows you to display only products from your desired category.
Thank you. But I actually thought something else. If a product is in different categories. For example in category “men” and in category “t-shirt” then is it possible to choose which category is shown in the grid. Example: https://i.imgur.com/rhvzp2y.png
In my case I would like to have product in category “winter tire” (to have winter tyre category label in the grid) and in category “discount” (so that I could assign discount coupon for this “discount” category). Is it possible?
Hello. Can you help me finding answer for this question? I have figured out that it shows parent category instead of subcategory. And if both are parents then the one that comes first alphabetically. Is there any possibility to control this somehow which category is shown in these labels?
Hey is there an updating coming out soon for Woocommerce 3.3.0?
Hi there,
The update has been rolled out http://docs.uxthemes.com/article/77-how-do-i-update-the-theme