13535 comments found.
I have a question How do I add a blog page by myself? (Default page)
And can modify the page title
Hi jactis,
Just go to menu Settings / Reading and set this up http://prntscr.com/ib6c4m
You can also go to menu Customize / Blog and custom another things (heading image, title, post columns…).
Try and let me know 
The problem I’m having is adding a new page
Can not be set as the default page, then the article page can be specified https://prnt.sc/ib6spoOnly in this way, you can set the page title
I use the theme application, the default article page of its adjustment menu disappeared https://prnt.sc/ib6uznHi jactis,
You need to create a page first. Then assign it as Blog page. Let me help you set it up. Just send me a request to candy@thimpress.com with subject “jactis – Eduma Support”
Hello Ken
are you still there ? I am still waiting for your reply !!!!!
I have not received your reply in three days
Hi jactis,
So sorry for the delay. There are so many requests recently. I’m on your case now.
Understand, trouble you
But I do not have much time 
Need your help as soon as possible ~
How long will it take ? I only have one week left for the client ….
If I can not solve it, can I apply for a refund? This topic does not really solve the problem I need It is a serious design flaw
Hi jactis,
Just give me 1 more day.
Hi jactis,
I see the current theme is not Eduma, can I switch it back?
Previous URL I have made using other themes I do not have the extra time available to you
My client is not happy Give me pressure
Hi jactis,
The refund is granted. So sorry for any inconvenience you had.
Does ANYBODY reading this know how to add this simple change?????
I paid for my custom work for the certificate plugin 3 weeks ago. I understand you say it also has to work with Learnpress 3.0 but what I asked for is very basic.
The certificate plugin has the ability to add basic information to the certificate template that pulls from WordPress… user name, course date, course name, etc.
I’m only asking to add one more field… the user id number that’s assigned to each user by WordPress.
If ANYBODY reading this knows how to add this simple change PLEASE email me at Roberto @ Klazzy dot com!!
Hi bobbybowden,
It’s really complicated. All we need is 1 more day. I am so so sorry Bob.
Hi bobbybowden,
I am going to deploy the changes. Please allow me to update the theme and those required plugins first.
I emailed you. I don’t want the theme updated because I have already customized it… just the certificate plugin like I’ve mentioned in my email.
Hi bobbybowden,
I understand. Please help me check the certificate again.
What do you mean “help you check it”?
Hi bobbybowden,
I set it up. Please check again. I checked and it’s working.
I tested it on one of the students who finished and It’s only putting the number “1”. It’s not putting the full 6 digit user_id
Actually… when I view the certificate under her profile I can see the number, but when I click on the certificate to see the printable version that’s when it only shows the number “1”
Never mind… it’s working
Hi bobbybowden,
I have just double checked and see it’s working. I highly recommend you to update the theme and those required plugins to the newest versions. If you need, I can help you with that. Just let me know.
What new features come with the updates?
Any update to my requests?
Hi el_experts,
I will keep an update shortly.
After using this design a little over a year ago I am seriously disappointed and frustrated. It does not work automatically, there is always a problem that solves and many updates. My client is very dissatisfied and lost the trust of the clients when offering this design.
Hi Felipe,
I am so sorry for the inconvenience you had. But can you let me know more about the problem? The last time we contacted is almost 2 months ago.
We update the theme regularly so we can make it better for all our clients. You should get the latest version for all of the available features and improvements. If you need, I can help you to proceed the update. I remembered you rated the theme 5 stars before. Just give me a chance to assist.
Hi there, I am struggling with your support site. Can you tell me how I could learn how to change the browser tab text for my Eduma Homepage? It just always says #1 Education Theme for 2016. I cant have that. Thanks.
Hi firehouseceo,
It’s an option from Yoast SEO plugin 
Just simply edit your homepage and check this: http://prntscr.com/iaorij
Hello, How can I change the date format in the event single page? In Brasil, we use the format: day of the week, day “de” month “de” year
Hi mholsback,
We can use Loco Translate plugin for that. Please follow this guide https://thimpress.com/knowledge-base/loco-translate-guide/
Don’t work.Only translate the Learn Press terms. I need to translate the event terms.
Hi mholsback,
Those texts you mentioned may be belonged to Events Manager plugin. So please try to use Loco Translate and edit that one. Just give it 1 more try
Thank you!
Hello,
I’m trying to set up free events on my site, but when I pull up an event the sidebar on the right hand side that reads “Buy Ticket” displays a message “You must set payment setting!” I don’t want users to have to pay for events, but I do want them to have to log in / register in order to book an event. Is there a way to do this? I know you can set the cost of the event to 0.00 but I’m still seeing this message on the sidebar.
When I click the “BOOK NOW” button nothing happens. I also noticed the button has the html attribute disabled=”disabled”, is this because I have to set payment settings as the admin of the site or because the user that’s trying to book the event needs to somehow set payment settings for their account?
Hi CurreyAdkins,
Let see what I can do. Can you give me the site access info? Just email me to candy@thimpress.com with subject “CurreyAdkins – Eduma Support”.
Actually I got it. Somebody from thimpress helped me. Turns out I just had to set a paypal email under Events Manager/ settings/ checkout/ paypal.
Thanks for the response anyway.
Cheers
Hello, I have followed the instructions to configure mega menu, I have created the 3 widgets inside the widget are megamenu but when I go to menu options I cant see where to select submenu type “widget area”. Im using visual composer. I refer to this step http://docs.thimpress.com/wp-content/uploads/2016/03/setting-menu-2.jpg thanks
.
Hi tonivalencia,
Can I take a look at your current system first? Just send me a request to candy@thimpress.com with subject “tonivalencia – Eduma Support”, I will check and set up an example for you
Hi Ken,
Is there a way to change the tab names(Description, Curriculum, Instructor and Review ) and contents in the tab of Course Pages.
Thanks,
Good morning guys,
So, i am still waiting about your reply and test about these 2 points: - The translation strings, some are still in english. I have looked everywhere and didn´t found anything. It should be in português from Brazil.
- Site Speed problem, you said that you would look deeper to see where the problem is from. Looking forward to your adjustments and analyse.
Thank you, Fabrice
Hi Fabrice,
I though we already solved the translation issue. Can you tell me which texts not translatable? Just share some screenshots.
About the speed, some cache plugins are set up too, if you want the site more faster, please consider using a stronger hosting
Hi Ken, The string translation is not fixed at all. I haven´t found the way to do it. The strings that are not translated are retake the course, the enrolled message when the student take the course and few different strings. I can´t find the way to translate them.
Here is an exemple: https://www.talkandchalk.com.br/course/curso-de-ventriloquismo-em-ingles-por-jeff-dunham/Take the course and see.
About hosting, it was so nice till now and all of a sudden, it went slow. Not too bad but it was much better.
Nearly set. Waiting for your analyse. Thanks, Fabrice
Hi Fabrice,
I am checking.
PS: I’m a Jeff’s fan
Hi fabeach,
Finally solved. You set up pt_PT while the system is in pt_BR
Please check again.
Hi. Does this theme support RTL?
Hello, last Wednesday I’ve send you some support questions. EVERY time I update this template, I have styling issues. Why don’t you help me? You told me the previous time these problems won’t come back… I have paid for support, I have give you a 5* rating. What can I do more to let you help me?
Hi tigerdesign2,
So sorry for the delay. Our team is checking your case again. We might miss it.
Hi tigerdesign2,
They look better now . The issue not due to the update, you was using the font icon instead of image icon and there was a CSS issue.
Please check again and let me know.
Hello, only the icon boxes seem to be fixed. Thanks for that already! The rest still is the same. The contact form on the contact page, the blog items on the homepage, the mobile view is messed up (topbar and icon boxes),.... This all happened after the update…
Hi tigerdesign2,
Can you show me some screenshot about that? I just get your report about the post carousel and the icon box. Just email me.
Hello, I have emailed you some screenshots. Thanks a lot
Hi tigerdesign2,
I got your email. Just give me some bit more time with it.
After updating my theme to version 3.2.1 there is now a white bar with the site name between the main menu and the top header. It’s only happening on the homepage. How do I remove it?
Hi gbowyer,
Can you try to clear cache and check again?
How can I change the header background image on forum pages?
Hi giansul,
Please go to menu Appearance / Customize / Forum and you can see those options
thank you, Ken! =)
Hi nacientifico,
I can help you with that
Please send the site access info to candy@thimpress.com with subject “nacientifico – Eduma Support”.
Hello Friend For a while ago I bought this theme and I left it aside, now I decided to move it and I need some guidance, can you do it for me?
Hi meloalmeida,
Please send me a request to candy@thimpress.com with subject “meloalmeida – Eduma Support”
I am interested in the subject but I would like to know the following:
1. In the event area can I create categories?
2. Can I put an image gallery or a video in an entry or post?
3. Can I create categories in the area of instructors?
4. Can I create a megamenu in any template?
Thank you
Hi xtopher29,
1. Yes you can
2. Of course
3. Instructors category? Sorry but we don’t have this option.
4. Yes
Hi ken,
Jurisedge.com/academy(where your theme is used) is taking longer really longer than other subdomain like(jurisedge.com/journal or jurisedge.com/onlineexam).
kindly solve the problem.
Hi Sudipta08,
Speed depends on many things – server, caching, media using… I will need your site info to check it more carefully. Please send to candy@thimpress.com with subject “Sudipta08 – Eduma Support”.
Hello Ken, please, I’m having trouble finding where to translate the texts from the following link: https://www.nacientifico.com.br/wp-content/uploads/2018/02/trad1.png
Hi nacientifico,
Our team is checking again. Please wait.
Hi nacientifico,
http://prntscr.com/ia7k1q You forgot to sync. https://www.nacientifico.com.br/wp-admin/admin.php?path=languages%2Fplugins%2Flearnpress-pt_BR.po&bundle=learnpress%2Flearnpress.php&domain=learnpress&page=loco-plugin&action=file-edit Find “Featured” here https://www.nacientifico.com.br/wp-admin/admin.php?bundle=eduma&page=loco-theme&action=view Find “Login Now” here http://prntscr.com/ia7kh2
Hi nacientifico,
Actually I see they are okay http://prntscr.com/iaot4m
Please try to clear your browser cache and check again
Hi nacientifico,
Please check a look at this first https://www.dropbox.com/s/4e89bc3td7hj0b8/Screen%20Recording.mov?dl=0
I am checking those other things. 1 question, is there anyone else modify the translation with you?
Hi Ken, I translated alone!
Hello, now it worked. The translation of the other words I’m doing again. thank you
I am unable to add register page at top right. And Login does not appear as the demo. Please let me know the process.
Hi donjay24,
Can I take a look at your current site first? Just send the site info to candy@thimpress.com with subject “donjay24 – Eduma Support”.
Hi donjay24,
Oh I see. This is an default option in WordPress. Please go to menu Settings / General and enable Anyone Can Register.
Try and let me know
And 1 more thing, I didn’t see you set up the Login page (now just the login Popup). Let me help , just send me an email.
check your email. I am eagerly waiting
I am not being replied by you
Hi donjay24,
Sorry I have just finished the lunch. Please check your site again, I set the page up
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