22360 comments found.
Is there any possibility to change ‘Portfolio items’ from ‘Portfolio grid’ with normal posts? Thanks! Using Tiny Folio demo imported theme
I’m not sure what you mean, can you please explain?
Do you want to import the TinyFolio but instead of using portfolio items display posts?
- AJ
ps: Please log in with the account used to purchase the theme – support is for verified buyers only, thanks!
Thanks but I’ve already solved my problem. Just replaced portfolio grid with post grid and works fine
Hello!
Can I use this (http://ss.mktcdn.com/macbookpro-07-02-zz6j1.png) kind of Menu decoration in SEO premade layout?
How?
Link again: https://ss.mktcdn.com/macbookpro-07-02-zz6j1.png
Yes, you can add a button to your menu like this: https://wpexplorer-themes.com/total/docs/header-one-menu-button/
- AJ
I LOVE YOU.
I love you too 
Hi AJ, I made my mobile menu always visible as per your snippet, however since 4.5.5, my mobile menu toggle floats in my header (on tablet) AND shows up on the right of my logo (on desktop).
Screenshot: https://imgur.com/5wA0KQr
Thought I’d bring it up since it’s a cool feature. Cheers Romain
I am pushing out an update soon with a fix for this. Basically you need to change in the snippet where it says display “block” to be display “flex”. You could also add #mobile-menu { float: right; } but after the update that shouldn’t be necessary.
Actually I had switched to using flex CSS to position the header mobile icons to the right. But it seems there may be some bugs in Android devices so I may just switch it back. Doing some more testing to see what the best solution is.
- AJ
Thanks AJ for the super fast response, it’s working fine now.
Note: Version 4.5.5.1 will be released in 1-2 hours – https://wpexplorer-themes.com/total/upcoming-update-changelog/
Hello my friend, everything ok with you?;)) I have one issue here: https://imgur.com/a/soLFg
How can i hide this in email? 
Thanks a lot! Best regards
To remove this from WooCommerce you will need to use a plugin or some code via a child theme. Example: http://jeroensormani.com/remove-shipping-label-woocommerce/
- AJ
Hi brother, appreciate a lot your help but that issue it’s not the same:P I want disappear with “all shipping line”(not just the shipping word) in emails after client order:p
Thanks bro
Ah yes, sorry. Does this code work?
add_filter( 'woocommerce_get_order_item_totals', function( $total_rows, $order, $tax_display ) {
unset( $totals['shipping'] );
return $totals;
}, 11, 3 );
- AJ
Probably works brother, but i used 5 minutes first this code: https://stackoverflow.com/questions/46005060/remove-shipping-info-for-free-shipping-method-on-woocommerce-email-notifications
and worked:p
Bro, do you now any free plugin to add 2 extra fields in checkout? I’m using this one: https://wordpress.org/plugins/woocommerce-checkout-manager/
Worked but because of that plugin appears this fields too: https://imgur.com/a/MFnH2
It’s the only fail of this plugin:(
Forget that bro, problem solved;)))) Thanks a lot
Hi I have built a ‘Under Construction” page using the page builder and have enabled it via the theme panel. My question is how do I hide this page when the site is live? As at the moment the url www.mywebsite.com/myunderconstuctionpage is still able to be seen if I type in that url and surely the sitemaps would pick it up?
Hi,
While your site is under construction simply go to Settings > Reading and check this box – https://cl.ly/pMzJ – this will prevent the page from being indexed in search engines. Once the site is live un-check this option.
- AJ
Hi sorry thats not what I meant. My under construction page is built like any other page ie about us, contact us and I will then use this as my under maintenance page when needed. However how do I stop this particular page being indexed by Google and Yoast?
If you are using Yoast simply use their advanced settings to give the page a nonindex tab – https://kb.yoast.com/kb/remove-advanced-yoast-seo-settings/
You can exclude pages from the yoast sitemap as well via SEO > XML Sitemaps > Excluded Posts.
I would recommend setting the page to “draft” when not in use as well then publish it when in use.
Ok thanks! Appreciate your help
Hi, Im using the business info widget at the bottom of my site but I need to show two phone numbers – one landline and one mobile. Is this possible?
Hi,
I recently added a new option for Fax but it seems reasonable to have 2 phone numbers as well as you stated. I am planning an update to the theme today so I added the new setting – https://cl.ly/pMv7 – Good idea!
- AJ
Awesome! That would be great! Dont think I’ve used a fax in about 10 years! 
Hi sorry again, has this been implemented? I just did an update but can’t see where to put another number
Hi,
I am pushing out the update this morning. I was going to do it yesterday but while updating the live site I found a few bugs that needed fixing and didn’t want to release an update right before going to sleep incase something went wrong. As long as you entered your license under Theme Panel > Theme License you will be notified as soon as the update is ready. You will also receive an email notification to the email used for your ThemeForest account.
Thank you for your patience.
- AJ
Ok great thanks, Ill keep an eye out for it
Hi, my Top Bar is gone? How do I see it in Appearance > Customizer
Thanks for a great theme!
Best regards Mattias
Hi Mattias,
Make sure it hasn’t been disabled under Theme Panel > Customizer Manager.
- AJ
Hi.
Haha, yes, of course it was that and I found it after about 2 hours. Feeling stupid haha. So many different places to look …
Thanks for a great theme and I will buy it more times. Is there a way to boy a larger licence instead om 1 every time?
Best regards Mattias Lundevall
Great, I’m glad it was just an easy fix!
Unfortunately there isn’t any larger license, what I recommend is either charging your client an extra $60 to cover the theme cost or even requesting that the client buys the theme (a lot of freelancers do this so once the site is finished they can always ask me for support and you don’t have to deal with them later on).
Now if you need to buy a bunch of licenses you can purchase a bulk sale at a discounted rate – https://envato.com/contact/
- AJ
Hi. I’ve seen the new information at https://wpexplorer-themes.com/total/snippets/add-new-social-share-options/ but I can not add whatsapp because it does not let me enter another URL in the HREF field (if I do , the current URL to share does not appear). How can I add a URL and then display the current post or page URL?
You need to enter the correct URL used for sharing when entering a custom share function and to display the current URL you can either user WordPress’s the_permalink function or Total’s wpex_get_current_url function.
When looking at whatsapp documentation though it seems you don’t have to enter the current URL but you can simply enter – whatsapp://send – for thee href tag.
- AJ
I have inserted that command but it appears as a link to the same page and it is automatically reloaded but without allowing WhatsApp to share
That is, it is as if I had not inserted anything in the HREF parameter.
Can you share the URL so I can test with the phone? Thanks! I am releasing an update shortly so if there is an issue I’ll fix it.
- AJ
.
Oh, yes you are correct, it looks like WordPress strips out the code. If you edit the partials/social-share.php file and change:
esc_url( $item['href'] )
to:
esc_attr( $item['href'] )
It should work. I added this tweak for the next update.
Right now all items open in a new smaller window, so I also added another tweak so any custom social share item will not do that (they will open in a new tab).
- AJ
Hello again. By changing this I got the link to show: “whatsapp: // send? Text =” but the address of the page is not added at the end. Also, if I put “whatsapp: // send? Text = <? Php the_permalink ();?>” It is displayed the same (without executing the PHP code
.) It is necessary to add the field “text” and some parameter since, of otherwise, WhatsApp shows: “Error sharing”.
the_permalink function is a return function so you need to use “echo” to actually output the link like this – <?php echo the_permalink(); ?> otherwise nothing will be added.
Oh, it’s true. The problem is that the PHP code introduced within the HREF field is not executed, it is simply displayed as text, so the link is “whatsapp: // send? Text = <? Php echo the_permalink ();?>”. The way I have found that the link is displayed correctly is to modify line 187 of the file partials / social-share.php by the following: ”$ output. = ‘’;” so that the link is entered after the HREF field. It’s the only way I’ve ever thought of doing it. I take this to indicate, that the created social network field looks gray by default, could it be edited to put the green characteristic of WhatsApp?
Sorry i forgot how you were trying to add this (inside the filter array), because it’s an array you don’t want to echo out the code, or use extra php tags, you want to do it like this:
add_filter( 'wpex_get_social_items', function ( $items ) {
$items['whatsapp'] = array(
'label' => 'Whatsapp',
'class' => 'whatsapp',
'icon_class' => 'fa fa-whatsapp',
'href' => 'whatsapp://send?text=' . get_permalink(),
);
return $items;
} );
Result: https://cl.ly/pP1o
I’ll update the snippet accordingly so it makes more sense to non-developers. Sorry about any previous confusion!
- AJ
I am actually just about to update the theme, I added a new function so instead of “class” above you can use “li_class” and it will add a classname to the li element so you can then target it with CSS. See the updated snippet: https://wpexplorer-themes.com/total/snippets/add-new-social-share-options/
Just need to get through about 10 tickets to make sure there aren’t any other pending issues then I will push out the update live.
- AJ
Oh perfect. Thank you very much 
Hi, im trying to change the menu style to any of the 6 available but its not doing anything, i tried the methods in the documentation but does not work still any help please
To change the header/menu style you would simply go to Appearance > Customize > Header and change the style.
If it’s not working and you can’t see it change in the Customizer it’s possible the page you are looking at has a custom header style set already in the page settings, can you check? – https://wpexplorer-themes.com/total/docs/page-settings-metabox/
- AJ
thank you! that was it, works great!
Hi AJ, I’m busy working on a new site using Total, but yesterday the Revolution Slider I was using on the home page just stopped showing on the page. I had not been editing that page. This seemed to coincide with the WordPress update to 4.9.3 – but that just be coincidence. I’ve tried another slider (a template d/l from Revolution) with the same result. The embed code for the slide is on the right place.
The home page is here: https://safeministry.training/dev You are welcome to an admin login if that would help…
Thanks so much. Neil
Hi Neil,
I am seeing some errors in the console, have you tried disabling any recently updated or added plugins to see if they are conflicting with the slider? I do see you have some slider addons active.
- AJ
Oh can you also make sure your slider libraries are being loaded correctly. Can you try going to Slider Revolution > Global Settings and enabling “Include RevSlider libraries globally:” to see if it works?
- AJ
You’re a legend AJ! It was the slider libraries switch that worked!
Thanks so much.
Neil
Great, glad it was an easy fix 
Hello, I have a pre-sales question about one of your themes? Who should I contact? Thank you.
Hi,
You can leave all pre-sale questions in the comment section for the item and I’ll reply back. You can just reply here if you want (I see you already have Total so if it’s for another theme just let me know which).
- AJ
The Total Instagram widget isn’t working anymore. Can you check this? Here’s two examples where the widget shows ‘broken’ images: http://www.grootmelkhuis.nl and http://www.cafeblek.nl
HI there,
Your first site is working because it’s up to date, but this site – http://www.cafeblek.nl is using an outdated version of Total. In January Instagram updated how their site worked so I had to released an update to fix the instagram feed. Updating the theme should fix it, if it doesn’t get fixed after updating it may just be cached, you can clear the cache by re-saving the widget or by visiting your site at: http://www.cafeblek.nl?wpex_clear_transients=1 then refreshing the page normally.
- AJ
Hi AJ, I am working in a new site. I found one demo in other theme that I would like to “copy” some ideas. They have like 4 vertical lines in the whole site from top to bottom as a backgroubd. I found the css, but I dont know actually how to replicate it. I dont use child theme as still dont know very good coding html. Here is the site http://aalto.edge-themes.com/
hope you can help me to achieve something similar.
I want also to use poppins google font, but I cant find it in typographys…I thought all the letters were available.
Thanks for your time,
FRAN
Hi Fran,
1 – For the outer borders you can insert spans with unique classes which will be positioned fixed on the site via CSS at 100% height. If you aren’t using a child theme you can insert these via Theme Panel > Custom Actions > wp_footer
For the dark lines the way they did it is pretty ridiculous, they are basically inserting html at the top and bottom for every single row. This is going to be pretty complex if you want to do it that way, I would recommend instead using ::before and ::speudo classes if you want to add the inner darker borders like they did.
Because this is such an advanced modification I just provide the code and instructions as it may take me an hour to do so.
2 – Not all fonts are included because there are too many, I am working on a new font panel where you can add any font though you want, this should be ready in Total 5. I added Poppins for the upcoming update I am releasing later today.
You can always add new fonts though easily via a child theme: https://wpexplorer-themes.com/total/snippets/add-new-google-fonts/
- AJ
Hi AJ,
Thanks so much for creating an awesome theme. This is the fourth time I am purchasing it.
I have a small issue that I haven’t been able to find a setting for. I want each post to open in a new tab instead of the same tab. I couldn’t find any setting for this in the dashboard, nor on your website. Is that possible to do?
Thanks!
Thalia
Hi Thalia,
Awesome, I’m glad you like it and thanks for all the purchases! Are you purchasing them via different accounts? I’m just wondering why your support license isn’t getting renewed, it should be renewed with each purchase and if it isn’t we’ll want to contact Envato to make sure they fix that.
When you say you want every post to open in a new tab do you mean every blog post on your archives?
In order to do this you’ll need to use a little PHP in your child theme that adds javascript that gives each link a blank target. This is easy to do and I can supply the code but I need to know exactly what posts you are referring to (archives, builder modules, post type, etc), thanks!
- AJ
Hi AJ
I have installed the latest update the other day and this morning I have noticed I have lost my page numbers at the bottom of my woo commerce store. I.e I have 200 products in a category and I have set to 20 per page and now unable to change pages to view the other products in that category.
Hi,
I am pushing out an update with a fix for that today. The issue was WooCommerce released version 3.3 that needed an update to the pagination file, then after I had made the changes WooCommerce decided to remove version 3.3 while they fixed bugs. So I have to replace the file back.
Here is the file if you want to replace via FTP in the meantime: https://cl.ly/pLkp
It should go in Total/woocommerce/loop/
Sorry for the troubles, this whole WooCommerce updating and then removing the update has been a real pain in the butt for everyone 
- AJ
Hi AJ,
I really would appreciate some help here.
I don’t know what I messed up, but I just need the borders on the header and footer to come up with the color #e4e4e4 across all the pages.
I have this in my child theme’s style.css:
/* Homepage Header Styling without page title */ page-id-839 #site-header { border-top: 1px solid #e4e4e4 !important;}
.navbar-style-three {border-top: none !important;}
.footer-widget {padding-bottom: 0px;padding-top:15px;border-top: 1px solid #E4E4E4 !important;}
I cleared the cache, and checked it across 3 different browsers (Firefox, Chrome, Safari) but still see no change. Not sure what is going on, but maybe it’s just on my side or something.
The site is http://bit.ly/2Beek2k
Thank you Neil
Hi Neil,
It seems correct to me: https://cl.ly/pM8k
I am attempting to show a different logo on desktop than mobile. I used the snippet found here: https://wpexplorer-themes.com/total/snippets/mobile-logo/ – however I can’t seem to get the mobile logo to hide on desktop, so I have 2 logos showing. I can’t figure out what I’m doing wrong. Could someone help?
This is the temp domain I’m working on – http://18e.ac4.myftpupload.com/ – it seems to work hiding the main logo on mobile, but not hiding the mobile on desktop, so I’m obviously missing something!
Your custom CSS is just getting overritten by the theme. I would recommend using this CSS to hide the secondary menu until needed:
@media only screen and (min-width: 959px) {
.myprefix-mobile-site-logo {
display: none !important;
}
}
And you can of course change myprefix-mobile-site-logo to something that makes more sense such as bsdg-mobile-site-logo where “bsdg” is a prefix of your site name.
Another option instead of swapping logos would be to just add that extra text “7 locations to serve you” as the header “Aside” content like this: https://cl.ly/pM8k
It will show up under the logo in your selected header style but you could use CSS to move the logo to the left and the text to the right for desktops.
- AJ
Ahhhh, thank you AJ! I was so close to getting it, but close doesn’t cut it. Much appreciated!!
No problem, happy to help! If you need anything else let me know 
Hi AJ! I’m sorry to bother you again with this, but I’m stuck. I originally had the logos swapping out depending upon viewing on desktop or mobile and it worked great. Well, now they want the “7 locations” copy to link, so I had to switch to using the aside content instead. I used CSS to left align the logo and right align the side content, however it’s not lining up side by side like it would with header style 2. In theory I know what’s going on, but I can’t seem to figure out the right CSS to get the logo and side content to behave like header 2 option. :-/
There is a 100% width added by default that you just have to reset:
.header-four-aside { width: auto; }
But instead of floating you could just use absolute positioning to position this content on desktop.
You are a life saver AJ. I figured it had to do with the width, but I was making it much harder than it needed to be. THANKS!!
You’re welcome, if you need anything else let me know! Otherwise have a great weekend 
- AJ
Hello! Just wanted to give a heads up, after the last update, my mobile menu bar changed colors and the .wpex-bars no longer show up. Also the ‘X’ to click out of the mobile menu is very tiny and I don’t think it works: www.parkedinparadise.com thanks!!
Hi,
This seems to be all cache related. I see you are using some function to remove the version number from your scripts. This means you need to clear not only all your site cache but also your browser cache.
I always highly recommend against removing version numbers on the site.
- AJ
ps: your site is loading both old CSS and JS files so you likely see quite a few other issues until that’s cleared up.
Hi AJ ~ Found something interesting I thought I should bring to your attention. I have 3 Total licenses, all 3 website hosted on the same server with Cloudways.
When I went to update Total to 4.5.5, two of the websites updated fine but one gave me an error Download failed Unauthorized.
After some digging, I found the problem to be with the Envato Market plugin Version 1.0.0-RC2 by Derek Herman. Once I deactivated the plugin, Total updated.
~ Frank
Hi Frank,
Thanks for the heads up! Since you don’t need the plugin anymore I recommend just deleting the plugin from the server and making sure your theme is active under Theme Panel > Theme License to receive updates through my own API 
- AJ
Hi AJ!
Ever since I updated the theme to 4.5.5, the link for the mobile menu isn’t aligned with the page anymore (the menu itself is fine however). Here’s a screenshot: https://ibb.co/mMoYJx. I’ve also tried disabling the social media plugin but it doesn’t fix the issue.
Hope you can help!
Thanks!
Hi,
It looks good to me: https://cl.ly/pKb9
You may have to clear your mobile device cache. Because you are combining and minifying your CSS without a proper version number – https://veganlevelup.ca/wp-content/cache/minify/aa013.css – the browser/mobile device will cache this file and never update it until you clear the browser/device cache.
I highly recommend adding version numbers to your static files to prevent these issues (by default WordPress does this).
- AJ
Got it, thank you! I’ve completely removed the file you mentioned and cleared the cache on WordPress and on the browsers/devices I used. However, the issue still persists (even if I use an external tool like Google PageSpeed Insights). Do you have any other suggestions? I’ve never had this issue before. Thanks!
Oh it looks like there is a bug with header style 5. I added a fix and will be releasing an update soon with any bug fixes from Total 4.5.5.
Adding this CSS to your site should fix it in the meantime if you want:
@media only screen and (max-width: 959px) {
body.wpex-mobile-toggle-menu-icon_buttons #site-logo.header-five-logo.display { display: flex; }
}
Thanks for the heads up!
- AJ
It worked but I’ll be waiting for the official update. Thank you, good luck for the release!
Sounds good, it should be ready by tonight (12pm currently my time), so if you find anything else let me know!
- AJ
I will! Thank you again!