21577 comments found.
On the latest version of the skin and using Agency as a base, my header and floating header and header does not show up on mobile for the homepage only. Im not sure what to set, went through all the options already and it looks fine.
All other pages and post pages work fine, just the homepage, the header/floating menu doesnt show for mobile. Any help?
It appears the Rev slider is causing the header/floating header to not show on mobile. I have no idea how to fix this. “Header below slideshow” is on/selected
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
hi all! horizontal separator with text – can I specify a title H1 ?
Hello,
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If you’ve bought the theme from another account (or helping someone else who purchased it), please submit a request via our online help-desk: http://support.dream-theme.com – we will get back to you ASAP. (Note that you’ll be asked to enter the purchase code for verification purposes.)
Thanks!
“And, yes, The7 is mobile friendly (certified by Google) and SEO-ready.” Can i see the reference of your certificate and also, does your mega menu supports image background for a whole row or individual columns?
Where is the documentation on how to use the white label tool, I am having trouble finding it.
Hello,
Here you go: http://guide.the7.io/start/#white-label
hi
i use contact Contact Form 7 plugin https://th.wordpress.org/plugins/contact-form-7/ with this theme = contact form not work please help i want to use this plugin , i want customize form
http://seeuchula.com/test/ show error : There was an error trying to send your message. Please try again later.please help
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hello,
Forwarded your feedback to our dev team.
Thanks !
my pleasure!
I submit 5 ticket, now I’m waiting for your answer.
Hello,
Please be advised that submitting 5 tickets do not come in line particularly well with the “fair support use” principle: https://themeforest.net/page/item_support_policy#fair-use
In such cases we have to postpone processing them in order to ensure equal access to support by all buyers.
Thank you for understanding.
Hi support, after I update my mobile home page refered to different page with desktop home page. How to fix this issue? my support ticket is expired
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi there,
WordPress sent me the update notification for the theme. But after doing the update, the menu bar went missing in mobile viewing. I set the mobile view menu again as customized. Still, it’s not appearing.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Ticket sent
Not work remove icon search.
How to remove this icon from my site? Not want button search.
CSS ?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
nice looking theme a few questions, which plugins are required? does this site work with multisite? will it be compatible with Gutenberg? thanks!
which plugins are required?
If you are not planning to use pre-made websites – none. Most pre-made websites use The7 Elements, Slider Revolution, WPBakery Page Builder and Ultimate addons. Shop demos are also using WooCommerce.
does this site work with multisite?
Yes, however you need to get in touch with Envato and make sure that your use-case is covered by their license.
will it be compatible with Gutenberg?
If you are not planning to use WPBakery Page Builder (which replaces the page editor) – yes.
so what happens if we want to use the demo content as our building block when that version of WP comes out? will everything just break or will there be some kind of way to convert things over?
You will not be able to install a demo without required plugins. And if you disable them after installation – your content will disable as text shortcodes.
so there is no upgrade for your demos to make them compatible with Wordpress 5?
Why? They will work excellent on WordPress 5.
oh ok thnaks for clarifying i thought maybe gutenberg will break page builders.
my pleasure 
Hi, in the7 it is possible to configure different templates for different woocommerce page categories ?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Can the mobile menu be enabled by default in the main demo, even in desktop mode? I want the hamburger menu to be seen on all screen sizes and devices.
Hello,
Yes, sure.
I have recently bought the theme and I am customising the “News” template. I am using a slider made with Slider Revolution. The problem is, I want the main navigation bar to appear at the bottom of it, not at the top. In other words, I want it to appear as in the “Agency” template. How can I move it? Thank you a lot.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi guys, how can i reduced the H1, H2, H3 and content font on mobile devices?, there is no option on your panel.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Where is the template files for BLOG LIST?. I want to insert a php code near the author and date.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
I have a question: I always have a local copy for development on my computer and when is ready I deploy to the server, do I need to have two licenses? Thanks for your answer
Hello,
Nope. You’re good to go with a single license. The only inconvenience – you’ll have to de-register / register local and live site in turns.
Hi Dream-Theme! First of all: I’m really loving the The7 theme! Purchased it multiple times, but sadly I’m having my first issue with it. I’ve just downloaded and installed the theme when I was trying to install the WP Bakery Page Builder. Always getting this error: “Plugin not activated. A higher version of The7 WPBakery Page Builder is needed for this theme. Please update the plugin.”... Is there any possibility to install and active the included Page Builder manually or do you have to update it from your backend?
Thank you so much in advance!
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
can i fix phone number of header that it is in corporation theme
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
can i fix top bar information?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
