21582 comments found.
It is also supposed to be showing 5 columns across and it is only showing 4 even though it is set to 5
apparently, there is now a woocommerce section under appearence\customize that was not there before the woocommece update and that is where you can control the number of columns (the7 woocommerce column control does nothing) now if you can figure out why the images are stacked on top of eachother that would be great.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I have problem with agency skin. menu is not appear in mobile. I’m sure i’m not the only one have this problem here. Hopefully you can fix it on next update. thanks.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi guys. How can i change scroll to top button position on Expidition demo site?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi guys. How can i change scroll to top button position on Expidition demo site?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi. I have a svg animation (with css+js) and I want it on hompage (rev slider or other option). How can I make it work?
Hi,
Sound like it will be a bit complicated..
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and try to assist with it.
Thanks!
Unfortunately, my support expired. I add my custon js in Theme Option Advanced- custom js. Why it dont appear on the page?
weird but now it’s working.
Hi,
Good to know.
On the latest version of the skin and using Agency as a base, my header and floating header and header does not show up on mobile for the homepage only. Im not sure what to set, went through all the options already and it looks fine.
All other pages and post pages work fine, just the homepage, the header/floating menu doesnt show for mobile. Any help?
It appears the Rev slider is causing the header/floating header to not show on mobile. I have no idea how to fix this. “Header below slideshow” is on/selected
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
hi all! horizontal separator with text – can I specify a title H1 ?
Hello,
Unfortunately there’s no buyers badge in your profile..
If you’ve bought the theme from another account (or helping someone else who purchased it), please submit a request via our online help-desk: http://support.dream-theme.com – we will get back to you ASAP. (Note that you’ll be asked to enter the purchase code for verification purposes.)
Thanks!
“And, yes, The7 is mobile friendly (certified by Google) and SEO-ready.” Can i see the reference of your certificate and also, does your mega menu supports image background for a whole row or individual columns?
Where is the documentation on how to use the white label tool, I am having trouble finding it.
Hello,
Here you go: http://guide.the7.io/start/#white-label
hi
i use contact Contact Form 7 plugin https://th.wordpress.org/plugins/contact-form-7/ with this theme = contact form not work please help i want to use this plugin , i want customize form
http://seeuchula.com/test/ show error : There was an error trying to send your message. Please try again later.please help
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hello,
Forwarded your feedback to our dev team.
Thanks !
my pleasure!
I submit 5 ticket, now I’m waiting for your answer.
Hello,
Please be advised that submitting 5 tickets do not come in line particularly well with the “fair support use” principle: https://themeforest.net/page/item_support_policy#fair-use
In such cases we have to postpone processing them in order to ensure equal access to support by all buyers.
Thank you for understanding.
Hi support, after I update my mobile home page refered to different page with desktop home page. How to fix this issue? my support ticket is expired
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi there,
WordPress sent me the update notification for the theme. But after doing the update, the menu bar went missing in mobile viewing. I set the mobile view menu again as customized. Still, it’s not appearing.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Ticket sent
Not work remove icon search.
How to remove this icon from my site? Not want button search.
CSS ?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
nice looking theme a few questions, which plugins are required? does this site work with multisite? will it be compatible with Gutenberg? thanks!
which plugins are required?
If you are not planning to use pre-made websites – none. Most pre-made websites use The7 Elements, Slider Revolution, WPBakery Page Builder and Ultimate addons. Shop demos are also using WooCommerce.
does this site work with multisite?
Yes, however you need to get in touch with Envato and make sure that your use-case is covered by their license.
will it be compatible with Gutenberg?
If you are not planning to use WPBakery Page Builder (which replaces the page editor) – yes.
so what happens if we want to use the demo content as our building block when that version of WP comes out? will everything just break or will there be some kind of way to convert things over?
You will not be able to install a demo without required plugins. And if you disable them after installation – your content will disable as text shortcodes.
so there is no upgrade for your demos to make them compatible with Wordpress 5?
Why? They will work excellent on WordPress 5.
oh ok thnaks for clarifying i thought maybe gutenberg will break page builders.
my pleasure 
Hi, in the7 it is possible to configure different templates for different woocommerce page categories ?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Can the mobile menu be enabled by default in the main demo, even in desktop mode? I want the hamburger menu to be seen on all screen sizes and devices.
Hello,
Yes, sure.
I have recently bought the theme and I am customising the “News” template. I am using a slider made with Slider Revolution. The problem is, I want the main navigation bar to appear at the bottom of it, not at the top. In other words, I want it to appear as in the “Agency” template. How can I move it? Thank you a lot.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi guys, how can i reduced the H1, H2, H3 and content font on mobile devices?, there is no option on your panel.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
