8686 comments found.
How to I make Featured Image in Product Page object-fit: contain?
I notice that they’re currently ‘Cover’.
Since the image container always have same height & width, it should be possible to have the images object-fit:contain in the container, I don’t mind some blank space around.
For example, if it’s a Portrait image in a landscape mode, the blank space between the sides are acceptable. But I don’t want part of the images to get cut off (currently in Cover), if you get what I mean.
Hello,
I’m not sure to understand what the result you want to achieve, sorry. “object-fit” is a CSS property (not supported by Internet Explorer BTW) and you can add it,
if you prefer, to “Theme Options -> CSS/JS -> CSS”.
However it would be great if you can add more details, like a link and some screenshots to better describe what you mean. You can do this on our Help Center: there we have a completely dedicated support team. Please submit a ticket so we can support the solution privately! Thank you! 
https://support.undsgn.com/hc
I don’t want the Featured Image in Product Page to crop my image https://imgur.com/a/4zmAR
Can the image fit the container with fixed proportion? The current effect is essentially like ‘Cover’. I hope it can ‘Contain’ in the container is it.
I tried to add object-fit but it doesn’t work.
Also, your support is slow in reply, take 48 hours.
Hello, except on Sunday, we reply as soon as possible and we always have a dedicated team. If you could provide the ticket ID that required 48 hours, I’ll personally check what the problem was. Maybe something that required the opinion of our devs?
About the image you provided: sorry, what’s that? Can I have the URL where it is taken from please?
The screenshot shows that images are cropped off. Link here vipsuccessresources.com/download/microsoft/lifetime-5tb-onedrive-office-365-15-devices/
I think you have simply set to crop the image in your WooCommerce settings, on “Customize -> WooCommerce -> Product images”: https://undsgn.d.pr/gNjXlP (it is a new place, since WooCommerce 3.3.0). Pease, set “Uncropped” and let me know if that is what you want.
Best
Hi there the social media buttons on the footer it doesn’t work on Chrome but works on Microsoft Edge.
Regards
Hello,
it seems a problem of CSS, thank you for the heads-up. We’ll fix in the next update, meanwhile you can use this CSS snippet:
#colophon [class*="col-lg-"] {
height: auto!important;
}
Just paste it into “Theme Options -> CSS/JS -> CSS”
If you need further support on this, I recommend to use our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hey there -
I was wondering if I can pass along a website for the gallery? I’ve chatted with Dave before and he placed a website of mine in the past and asked me to forward anything else that might be worth a look. Who can I pass this along to?
Thank you, Mack
Hi Mack! Do you refer to the showcase? Here you are: https://support.undsgn.com/hc/en-us/articles/214025429-Uncode-Showcase
Love this and having fun playing with it. Need to re purchase for a new client and need to know if the theme plays nicely with uber menu or mega menu plugins?
e.g. https://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703
https://wpmegamenu.com/appreciate the feedback many thanks
Bo
Hi! We have not tested directly (I always don’t suggest to replace an important part of a theme with a plugin) but I saw a few users with Uber Menu (don’t know if they applied some minor CSS fixes to make it work). Since you have Uncode, before purchase again, test it with Uber locally or on development location!
thanks for ur help
Hi! This looks great> I am thinking of buying a license. I have 1 question. After importing one of the demos, could you use the Front-end Visual Composer to edit?
Hi and thank you for interest! No actually Uncode is only backend Page Builder based.
Hello,
Error code just filled my website immediately I activated the theme, please what do I do?
Hi and sorry for delay! What error code do you have exaclty? Sorry but we cannot understand if you have an odd issue. Can you insert the exact error or at least upload a screenshot?
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
I am doing that right away. Thanks
Hello, how can i rename url /portfolio_cat/name in just /name ? (talking about portfolio category url); thanks
Hi! We are sorry but this is not possible, the /name format is reserved for standard blog categories, not possible to use the same permalink structure for 2 different post types in WordPress.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Top Line Text is disappearing on mobile! How can i get it to remain?
Hello, that’s normale: Uncode moves the top links into the mobile menu, but since the mobile menu can’t display many text it hides the top line. I can provide a CSS snippet as workaround, as starting point for your further customizations:
@media (min-width: 0px) and (max-width: 959px) {
body.menu-mobile-centered .tablet-hidden:not(.social-icon):not(.menu-social) {
display: block !important;
}
body.menu-mobile-centered .tablet-hidden:not(.social-icon):not(.menu-social) .menu-horizontal {
display: none !important;
}
}
Just paste it into “Theme Options -> CSS/JS -> CSS”.
Best.
Having set my homepage to Classic Studio, when I edit the page, I can’t see any way to edit the Gallery, or how to change the header video. In fact, these don’t appear in Visual Composer Page Builder, at all, the top item is the Heading – Our works?
Hello,
to edit the gallery you have to edit the “Posts” module https://undsgn.d.pr/Rdp6Ky and, in particular, the posts themselves: the gallery simply displays a number of portfolio items filtered by some setting like categories etc. https://undsgn.d.pr/Yd62hf You can edit those settings or go to Portfolio and edit the portfolio items themselves, change featured images, titles etc.
About the video: it is included in the header and it depends on a Content Block: https://undsgn.d.pr/BDxRBI You have to scroll down until “Page Options” box, below the Page Builder, click “Header” tab, than click “Edit” to edit the content block, as displayed in the image above.
Let me know. Best.
Ah, ok, I get it now. Thanks
Hi! I would like to know if it’s possible to remove the menu area just in the homepage and then in the rest of the website keep with the menu normally. Is this possible? Thanks
Hello!
This option doesn’t come with the theme natively, unfortunately.
However to hide the menu (or any part of the layout) you can easily use a CSS snippet. Please, follow this to hide the menu (don’t insert the footer declaration): https://support.undsgn.com/hc/en-us/articles/213456149
Let us know if this helps!
Yes, I worked! Thanks a lot!
Thank you for confirm! 
hi,
our website is on your showcase page polupoke.co.uk
when you click on a menu item, for instance, “visit us” the page slides to the “visit us” section which is great.
However, when it takes you there the scroll function of the website stops working for a minute,
Please, can you check it out and advise,
Thanks Joe
Hello Joe, I see you’re still running an old version of Uncode, have you any chance to update to the latest version? https://support.undsgn.com/hc/en-us/articles/214001205-Theme-Update
Let me know, best.
Is this the only fix?
is this bug due to Wordpress updating?
if we update uncode will it affect our layout in any way?
Hello,
we have fixed several things in one page menu, so first of all I recommend to update the theme and check if your problem has been already fixed, in particular because you’re running WP 4.9.4 and if you update the WP core you have to update everything.
About possibile issues, please have a look at the link I have provided above, there is a box called “Important notes” that should answer your doubts.
Let me know. Best.
had a read, thanks
we where happy when it used to work fine,
cant i just dial back wordpress and stop auto updates?
upgrading uncode is alot of work
cheers
Hi! We always suggest to stay always updated both with WordPress both with Uncode Version, anyway ok Google you can find dozen of tutorial how to stop WP to auto update, ex: http://www.wpbeginner.com/wp-tutorials/how-to-disable-automatic-updates-in-wordpress/
Amazing Work, Good Luck With Sale
traivan98
Hi, I’ve changed the Content Width Limit on my Pages and Posts, but the setting does not work with my Woocommerce Product Pages.
I do not have a current support licence but I have no other issues other than this and I’m trying to establish if this is a theme or a Woocommerce problem.
Is this a known issue?
Hello, sorry for the issue and thank you for the heads-up: just checked and it actually seems an oversight. We’ll investigate and release a fix ASAP.
Best
Hello. This is a great theme. I am using it with real pleasure. But I have an issue. i have an updated versions of your theme and woocommerce as well. I updated to new version of WP and all images dissappeared. I did all updates at once, so I can’t figure out what causes the problem. Thank you in advance. My site is http://www.tint-o-rama.com
at this moment I can see all the images on your site, if I’m not missing something. Maybe you have already fixed?
If you prefer, however, let me remind you that if you need support is offered in our Help Center, there we have a completely dedicated support team: https://support.undsgn.com/hc
I have fixed it using patch files found on your site. Update caused this problem, but it is solved now. Thank you.
Thank you too, best
I am on my first Wordpress-project since 8 years and Uncode is my very first theme. It took me about 8 hours do get into it. Wow … i love it! I am used to produce tailormade websites, but this is so much easier/faster and results are great.
Hi wdi and thank you for appreciate Uncode!
Just want to remind that if you need support is offered in our Help Center, there we have a completely dedicated support team:
https://support.undsgn.com/hc
Hi,
When I import the demo content and demo theme options everything is fine, but then I go into theme options and update the logo and menu style and then text style changes across the whole site including the headings etc….
Why does it do this ?
Thanks Max
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately accessing your site! Thank you!
https://support.undsgn.com/hc
Just tried but it says we don’t have a valid license, yet we do as can be seen on this thread.
Basically, I have installed all the demo content and imported the theme options. Everything looks fine and great, until I go back into the theme options and change the logo for example, then all the text styling changes i.e Header text that was once white goes to Black and a different font/size…
Why is this happening?
Please try login using another browser, unless you have aero fly inserted the logins this is not possible. At least I can only think you have a cookie issue, try another browser please.
What about the System Status? Anyway if you have a so odd issue we need to check your installation.
Hi, this is the best wordpress theme i’ve ever used! Could you answer me a simple question? how can i change the ‘read more’ button language on the posts module?
Hello, you can use a plugin like WPML or Loco Translate. Do you have any problem with that?
Best
Hi, i cant find how to change my mobile menu from www.aaronneo.com.au into this https://undsgn.com/uncode/homepages/classic-photographer/ . Can you please help ?
I need . it sticky though
Nevermind figured it out it was in animations heading. Maybe you might want to move it since its not an animation.
Hi and thank for confirm! Sticky, hide etc are some sort of animations, anyway thank you for suggestion! We don’t expect our UI it’s perfect so there is always room to improve.
I am not riding a place to add the google analytics code..needed some guidance.
Hi mmkdesigns! Did you check our documentation? Here you are: https://support.undsgn.com/hc/en-us/articles/115005491769
Hi, how can I use tags in portfolio? Is native support of tags in portfolio planned (like in blog or pages) or is there another possibility to use tags here? Thanks!
Hello,
no, actually tags in portfolio items are not supported at the moment. I can only say we’ll take your suggestion into consideration for a future update
Thank you
