Discussion on Eduma - Education WordPress Theme

Discussion on Eduma - Education WordPress Theme

Cart 47,157 sales
Recently Updated
Well Documented

ThimPress supports this item

Supported

This author's response time can be up to 1 business day.

13535 comments found.

It has been 2 weeks, still no solution for my problem. The only response I get every time is: “Our team is checking your site again”. Why don’t I see any progress then? Or any solution?

Actually, why don’t you respond to my other support question?? Two weeks ago I’ve sent you a logfile, which was send to me by my hosting company, causing the slow loading speed of my website? I have not received a single response from you or your team? I have sent it twice, no response.

Why do I pay for your support? Why did I ever give you a five star rating?

Hi tigerdesign2,

Our team is in the Lunar New Year holiday and … :(

It’s my false when let you wait so long without any updates. Please give me 2 more days.

PS: about the speed, the log file didn’t help much. I will try to set up some cache plugins on your site. And will keep you posted soon.

Email Me Forum Follow Like

nice work :)

traivan98

Thank you ;)

Hello,

I’m receiving this error when try to install and activate the theme:

Downloading installation package from https://thimpresswp.github.io/thim-core/thim-core.zip…

Download failed. cURL error 35: error:1407742E:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert protocol version

Hi quenethemes,

Sorry to hear that. Seems like your server doesn’t allow the theme to install the core plugin from external source. In this case, there are 2 solution.

1. The fastest one: Download the core plugin here https://thimpresswp.github.io/thim-core/thim-core.zip then manually upload and install it (go to menu Plugins / Add New / Upload).

2. The best one: Contact your hosting manager and ask them to update the cURL method.

Try and let me know :)

Email Me Forum Follow Like

Hello – I need FREE course orders to go through WooCommerce when a student has ALREADY REGISTERED with the website. Currently, the orders do not and only a Learnpress order is created.

Is there a way to force registered students to see Add to Cart for free courses and go through WooCommerce checkout rather than just Take This Course and only initiate a Learnpress order?

This order flow has been very confusing for our existing customers and is also causing order management and order email issues.

We will try our best ;)

Hi Ken – Any chance you have worked on adding free courses to the cart? How about creating WC orders for free courses? We still are having major issues around this functionality not being available.

Hi jcsdesign,

There is a delay :|

The theme is preparing for the newest version of the LMS plugin – LearnPress 3.0.

Email Me Forum Follow Like

How to show answers of the Quiz after the completion of the Quiz?

Hi Sudipta08,

In each Quiz editor, you can see this setting, please take a look http://prntscr.com/ieppz9 ;)

Email Me Forum Follow Like

We work hard almost every day, even during Christmas Week and New Year, and THIS IS OUR ONLY HOLIDAYS in a year. Please understand for us. We would very much appreciate that.

Last but not least, HAPPY NEW LUNAR YEAR! Wish you and your family a joyful and healthy festive season.

How to quickly solve your issue:

Any update to my requests?

Hi el_experts,

I’m so sorry for the delay :(

Many requests and the team is off for the Lunar New Year holiday and…

I am trying to contact the dev team to solve your case faster.

Email Me Forum Follow Like

My Visual Composer backend editor is blank without any modules to edit, but when I select classic options the text is visible. The frontend editor works perfectly. Any idea why this is happening?

Hi nautiluscreative,

I have checked my testing site, it still working fine.

Seems there is a conflict with another plugin, I guess.

Can I check your site? Just send me a request to candy@thimpress.com with subject “nautiluscreative – Eduma Support”. Will try to find it out and solve it ;)

Email Me Forum Follow Like

I have problem with pagseguro, there is no option to activate woocommerce in the configurations of learnpress

Hi jaimevendrame,

You are using Pagseguro – WooCommerce integration, right?

I will need to check your settings. Please send me a request to candy@thimpress.com with subject “jaimevendrame – Eduma Support”, I will help you out :)

Email Me Forum Follow Like

Hi , pls login yo my account try to add new course and its sections u will not able to do it , pls check and try to solve this issue , u have my login

Hi mhhammam,

Our team is checking your site to find out the reason why.

Email Me Forum Follow Like

Hi mhhammam,

Sorry but I have checked your site and I didn’t see anythings wrong. http://udxacademy.com/course/testing/

Can you check again?

Email Me Forum Follow Like

We need to Front-end Course Editor add-on for LearnPress

Hi ezzeldean,

We will need some bit more time for it. LearnPress 3 is coming real soon and Frontend Course Editor will be the next step :)

Email Me Forum Follow Like

hi – wasn’t this available for $35 2 days back?

Hi asin,

We don’t have any discount offers yet. So sorry :(

Email Me Forum Follow Like

Hi , after install new learnpress plugin when add or edit course area of publish coming white their is no fields pls support, u have my login data

Hi mhhammam,

It’s strange. I see the plugin still working fine http://prntscr.com/ihpnyp

Can you try to clear your browser cache?

Email Me Forum Follow Like

ok i did and its working , thanks alot

I would like to help in 3 things. I have been requesting help from two of them since December 2017 !! I can not set up Automatic Commission for instructors. I’m almost 2 months trying. Does this setting work? How to extend the deadline for finishing a course for a specific student? What is the location I set up so that I receive an automatic email when a student completes a course?

Hi nacientifico,

1. You can see the guide here https://thimpress.com/product/commission-add-on-for-learnpress/

2 and 3. Right now we don’t have those options. We will try to implement in a next LearnPress update.

We are working on LearnPress 3.0 and in those 3.0 addons will be better than before.

Email Me Forum Follow Like

Hello, I’ve updated to the newest version of your template (3.3.0). It seems, there still is no solution for my problem. It has almost been 2 weeks since I first asked you for help. Please help me out with my problem.

Hi tigerdesign2,

Our team is checking your site again.

Email Me Forum Follow Like

Curious how Eduma – Education WP is being used globally?

Check our real Education WP customer’s website

Check these awesome Education WP WordPress LMS’s sites from all around the world

Hi Ken, I need your kind assistance to finishoff my project. I have added shop (books) page on my site.

All books(products) page is working properly. But when I click one item its does not load the item details. Could you please assist me check this as the project is going to be closed.

I think this happens after the update the theme.

Thanks :)

Hi lsrc,

I’m on it.

Email Me Forum Follow Like

Hi Ken, Still issue is there :( :( :(

Hi lsrc,

Our team is off for the Lunar New Year holiday. I am trying to contacting them to find the quick solution :(

Email Me Forum Follow Like

Guys! I have some problems with the theme after latest template – the learninign progress percentage is constantly at 0% and some strings became untranslatable. Please see my e-mail sent to Ken. Take care!

Hi toke7,

Our team is checking your site :)

Email Me Forum Follow Like

I bought the theme and I realized that there are not many things that you propose, such as child themes, PSD files, and other templates, please help me or explain why?

Hi xtopher29,

The Child theme is already included :). Just simply go to your admin dashboard / Eduma / Child Themes.

About the PSD files, please send me a request to candy@thimpress.com with subject “xtopher29 – Eduma Support” then I will share to you. They are in big size so we don’t include this package into the theme ;)

Email Me Forum Follow Like

Hello, I would also like you to send me the files of installation or import only of the pages: Demo Ivy League Stanford Demo

Thank you very much

Hi xtopher29,

Just emailed you. Please check again ;)

Email Me Forum Follow Like

Please help. I’ve just purchased the Eduma theme on Envato and then I did all wrong – I’ve installed it on the wrong server using wrong domain. How can I change it considering Licensing issues? I can easily delete the whole folder with the wrong site and then start from the blank page in the proper place. Will it help? Will it be ok for licencing issues? I’ve tried to use the support forum but after clicking Submit buttom it sends me to the search page and that’s all.

I have received the answer from Envato already: Hi Victoria,

“Please know that as a platform, Envato does not own any of the items sold. These belong to the individual authors who sell in the marketplace. Authors are responsible for handling support/refunds for their items.”

“Please know that the author will be the one to remove the purchase code from the incorrect domain to the correct one. I hope this helps.”

Hi Victoria,

Sorry about the forum issue. But seems it’s fixed. I saw your support ticket.

And yes, it will be okay, no worry about the license issues in your case ;)

Email Me Forum Follow Like

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey