145 comments found.
Guys, my client wants now the event in another language. I mean another version of the web in a different lenguage, does your theme support translations plugins, do you recommend any translation plugin? i just know WPML plugin
In this case, you can use this plugin for translating your site.
https://wordpress.org/plugins/loco-translate/ If you need any assistance from us, you can write us here: support@codexcoder.com
hehe, always my bad english create missunderstood between us, I do not want to translate the website, I need to create a website in 3 different lenguages. It´s ok i will ask around. thanks for your fast response
This plugin (https://www.youtube.com/watch?v=ok7G56yZnMA) will help you to create multilingual. 
thanks, it is really useful
Welcome 
How do I make my website look like http://demos.codexcoder.com/big-event/theater/ ? I imported all the demo, but I couldn’t find any guide to set it like this demo.
I think the default demo import doesn’t have this demo design. Can you please help? This is a bit urgent.
Hello,
Thank you so much for the purchase and contact us. Please write to support@codexcoder.com. Our support team will assists you as soon as possible.
Regards
hi guys, i have two questions: 1st. what happen when countdown is finally zero?. 2nd. Can use your beautiful theme with no countdown at all?. regards
May be you forgot to put count down time (09/23/2018 17:00:00) in Theme Option > Banner Event Info area. Please put it in correct format, your issue will be fixed. And yes you can use our theme without count down but need to do slight customize. If you have any more queries, you can write to our support team: support@codexcoder.com
Regards
hi, maybe i explained wrong, my countdown is OK and working just fine. i just want to know what happen it finish, when clock is zero, it will dissapear? start again?
Hi,
We are really sorry as we did not get the query clearly. However, when the countdown timer finishes, it will show a zero.
If you have any more queries, you can write us here: support@codexcoder.com
Regards
that´s all. Thanks, i will buy a new theme maybe next week.

Hi guys, can i update the visual composer that comes with the theme, or i have to buy a license fot that?.
guys? are you alive? 
Hello,
Sorry for late reply. If you need visual composer update version please write to support@codexcoder.com. Support team will provide you.
Regards
Hi. Your demo import is extremally slow. I was wait around a two hours for demo import. WTF?
We are really sorry to know this. Please contact our support team: support@codexcoder.com They will assist you. 
Hi we have a problem with submenu. When we add a submenu, main menu don’t work. Can you check it please? We sent you a mail yesterday. Thanks
We will do this in our next update (next few hours). If you have any more issue, you can write us here: support@codexcoder.com any time. 
In your demo page when I click Buy now ticket it keeps redirecting to the home page, I can’t see the woocommerce page?
Thank you so much for your great information. We are fixing the minor issue.
If you have any more queries, you can contact our support team: support@codexcoder.com
Issue fixed. 
You fixed, I bought. I hope you should provide a good support 
Thank you so much for purchase. If you face any issue please write to support@codexcoder.com. Our support team will assists you as soon as possible.
Regards
no import DEMO DATA! HELP
Hello,
Thank you so much for contact us. Please provide your site URL/Admin Access and write to support@codexcoder.com. Our support team will assists you as soon as possible.
Regards
Pre-sale question: Does your theme setting have options for unlimited colour variation without having to do change the the case code? Thanks.
We have a color changing option for home page. But if you want to use un-limited color variation on the inner page, you need to customize editing css file. As our theme has a lot of colors combination, we did not put multi-color option in theme option. However, If you have any more queries, you can write us here: support@codexcoder.com
Thanks for your quick response. Will you be including the unlimited colour option in you next update?
Hello,
Sorry for late reply. Yes, we will include unlimited color option in our next update.
Regards
Alright thanks. I’m buying now
Thank you. If you need help please write to support@codexcoder.com.
Hello, i have some simple pre-sales questions. 1. On the event schedule options, can i remove the ‘Venue and Speaker columns’. 2. Can I add and remove sections to the homepage? 3. Can I see the back end demo/theme options. Thank you
Hi element80,
Yes, you can able to remove the “Venue and Speaker columns” from event schedule as well as you can able to remove any section of the homepage. Without this, our support team will assist you if you need any assistance from us. If you have any more queries as well as want to see the Theme Option, please write to our support team: support@codexcoder.com. Hope you will stay with us.
Best Regards
Your demo site, not working, or working very slow I can’t check it ;-(
Thank you so much for your feedback. We will fix it urgently.
Hi, i am about to buy this theme, but i have a question first: is it possible to sort all events in schedue by hour, i see in the live preview that all shcedule are sorted by room instead of time. sorry if my english is not good
Hello jeft,
BigEvent schedule has drag and drop feature. You can make it short however you want. Thanks for your interest in BigEvent. For quick reply please write to support@codexcoder.com
Regards
hi, maybe you misunderstood me or i did not explain well enough
I was talking about the order of the events in schedule, because i see on your demo that all events in schedules are ordered by room number and not by the time they start, is it possible to order all events in schedule chronologically, or put them in chronological order?
Hello,
Thank you so much for your great interest in Big Event. However, you will able to sort all events as your expectation as our event schedule has drag and drop option. If you have any more queries to ask, you can write to our support team: support@codexcoder.com
Best Regards
CodexCoder Support Team
thanks. it is good to know.
You are most welcome 
Hi Codexcoder, beautiful theme! I notice on the Schedules examples that Sessions aren’t clickable to get descriptions or other data. Is a Session a Custom Content Type? Are there fields that aren’t displaying/accessible? Thanks!
Hello zumbasan,
Sorry, BigEvent schedule session is not clickable and it is not a custom content type. But the good news is that we decided to make it clickable with detail page. We are working on it and we will include this feature with our next update. Thanks for your great concept.
Regards
Thanks Codexcoder…. 1) Are sessions then just Posts, and am I able to use Advanced Custom Fields to customize the Sessions display? 2) Is your Schedule a WordPress PHP template I can access via Appearance > Editor? (I see the schedule is currently in a table, which I want to alter for responsiveness) 3) Also, can you tell me when the next update is scheduled to drop? Thank you!
We will do an update within next 7 days. However, yes you can add the custom fields and customize the sessions for display. In this case, you need to edit three more files. Without this, our theme has two more event schedule styles to show. If you want to make the table responsive, you need to customize the core code from shortcode area. If you have any more queries, you can write us here: support@codexcoder.com
I’d really like the option to change the event banner background to be a video. The banner options says that Banner 5 allows this, however I haven’t been able to get it to work – only with the revolution slider. Ideally, we’d like it to be available instead of a slide gallery for Banner 11. Is this a possibility? Thanks
Hi,
Thank you so much for your great requirement. However, we have just added the option. Within a short time, you will get an update notification from us. Please download the updated theme and replace it. Hope you will get the expected option (banner 11 with video background). If you need any assistance from us, you can write us here: support@codexcoder.com any time.
Best Regards
CodexCoder Support Team
Fantastic support guys, thanks for the updates.
This works fine for uploaded videos, any chance we could utilize remote video’s from vimeo/youtube to save on bandwidth?
As a further suggestion, I’d recommend for the banner_11 template-part, when checking if countdown items and event info items are empty, to perform the check around the list item tags, that way the list item isn’t displaying an empty space
Thank you so much for your great suggestion. We will do an update BigEvent with your recommended suggestion within a short time. Hope you will being with us and co-operate with us.
Pre-sale question – Is it possible to display the latest 6 blog posts on the homepage rather than 3 easily? Thanks
Yes, you can easily show there 3 more posts as your requirements. If you have any more queries about our theme, you can write us here: support@codexcoder.com any time.
That’s great, thank you. Also, is it pretty easy to remove the red slash behind the 3 latest blog posts on the homepage? Thanks
Yes, you can. 
That’s great, thank you very much for your very quick response, I just need my client to approve the theme now 
You are most welcome.
If you need any further assistance please write to support@codexcoder.com. Our support team will serve you as soon as possible.
Regards
PHP 7?
You can easily use the PHP version 5.6 to 7.0. Our theme is compatible with the updated version of PHP. If you have any more queries, you can write us here: support@codexcoder.com any time.
I bought the Big Event theme through my client’s account .. and boy how I was disappointed.
Although the theme looks absolutely beautiful , but the theme options are so poor that I had to change the theme colors from the CSS file.
the documentation is so generic, incomplete and not helpful at all, the footer and newsletter did not work (although I installed the newsletter plugin as instructed with no detailed help on that).
I am a regular theme buyer from Themeforest and a developer myself, I suggest to the theme developer to improve the incomplete Back-end theme options.
Sorry for being honest and Thank you
Hi aliabdulbaki,
Thank you so much for your great comment about our theme and really sorry for your disappointing.
However, we tried to make our theme option rich as well as easy to use. Also still now we are trying to improve it and it will be continue. As our theme has multi color sections, we did not put there theme color option globally. Now we are adding new new option to make our theme more flexible as well as easy to use all elements.
And yes, there is a little bit lack in our documentation as we updated our theme for more time but we did not update our documentation. Now we are updating documentation and we will do an update within a short time.
As well as, please make sure that your newsletter and footer section’s switch are on from theme option. Without this, if you have any more issue to fix, please write to our support team: support@codexcoder.com any time they will assist you.
Best Regards CodexCoder Support Team
pre-sale quotation: Is it possible for each event to implement different homepage? Also some of the features of the demo, are not clickable. did you disable them e.g booking/ticket? Is your price includes installation and setting up of the demo?
Thank you so much for your queries. Yes you can implement each event in different homepages. And we disable the buttons like booking/tickets. We will enable all buttons and of course we will assist you to setting up the demo. If you have any more queries, you can write us here: support@codexcoder.com getting quick response from us.
Hi and thank you for the rapid response. Last question: May i have the demo admin panel to check it please before my purchase? Thank you
last question: How the owner of the theme can make money out of this theme (except of the packages) if my plan is to promote event of 3rd parties? Is there any commission option in the booking option?
Please write to our support team: support@codexcoder.com getting quick reply.
I just bought the big event theme on running and try to import demo data ,is not working or importing, kindly help import demo data for big event.
Thank you so much for the purchase and contact us. Please send your site URL/User/pass to support@codexcoder.com. Our support team will assist you as soon as possible.
Regards
spelling of speakers is wrong in event schedule table, your team has used “SPEKERS”
can you please guide which file to change in order to fix it
https://ibb.co/hk8yGmPlease go to speakers short code which you used in your site. Please see the screenshot and do as it. https://ibb.co/jTg3hR If you do not able to fix the issue, you can write to our support team: support@codexcoder.com Without this we will do an update today with this issue as well as some minor bugs.
Is it possible to display a date range “for example: 21-23” on the display on the homepage of http://demos.codexcoder.com/big-event/homepage-dark/ instead of just one day (currently “December 23”, I would want “December 21-23”)
Yes it is possible to display the date format 21-23. In this case, you need to do slight customizing. Also our support team will assist you to do the customizing. If you have any more queries, you can write to our support team any time: support@codexcoder.com They will assist you.
Just sent in a support ticket request. Thank you!