Hi,

• You can use a plugin for this or some custom code in your child theme, but I personally don’t recommend. I know some page speed test sites recommend it but it doesn’t actually speed up your site. In WordPress all scripts have a query string at the end containing the version number so for example the theme’s style.css file will load at your-site.com/wp-content/themes/Total/style.css?v=4.5.5.1 – what this does is when someone visits your site when the browser caches the resource it cashes it with the version number so whenever you update your theme to a new version your visitor’s browser will know to load the new version instead of the cached old one.

So as you can see unless you are updating the theme very hour then it won’t make an actually difference in overall loading time to your repeat visitors.

And if you remove these versions what will happen is when you update your theme your repeat visitors may see outdated scripts and thus a broken site. So leaving the version numbers is recommended and also doesn’t actually slow down the site. But because page speed testing tools don’t know what the purpose of a specific query string is they just say to remove them.

• Personally I don’t like caching plugins I always recommend using managed WordPress hosting. These hosting services are designed for WordPress so they are very fast and they all have built-in cache optimized for the server (no need for a plugin). Examples would be WPEngine, FlyWheel, Kinsta, Media Temple Managed WP Hosting, Siteground, etc…

But if you don’t have built-in cache then W3 is a good alternative but it doesn’t really matter what theme you are using, most the settings depend on your server setup. We have a guide to the plugin here – http://www.wpexplorer.com/wordpress-w3-total-cache/

That said, WP Super Cache is much easier to setup. And if you want a premium solution Rocket WP is also very easy to setup and a lot of Total customers use that one.

I do have a guide on speeding up your site here as well – https://wpexplorer-themes.com/total/docs/speeding-site/

- AJ

Which form builder would you recommend that allows options for sure?

If you want a free contact form Contact Form 7 is very good and there are many addon plugins you can use with it.

If you need something more complex, Gravity Forms is one of the most popular and best premium plugins out there, I’ve used it many times for contact forms and even online shops to create accounts and process payments, it’s very good and modular (developer friendly).

- AJ

Hi,

Just give the main column a unique class and hen you can target the wrapper inside the column like this:

.custom-class > .vc_column-inner > .wpb_wrapper { }

- AJ

Hi, Works like charm Thanks AJ

This would be simple since each menu item in WordPress has a unique classname and I can help with the custom code but it depends how you want it to look. Do you have an example?

If what you want is a simple button then you can already do that with a built-in class – https://wpexplorer-themes.com/total/docs/header-one-menu-button/

If you want something else let me know how you want it to look so I can assist. If you can share the URL you are working that would be best so I can match it to your current settings and make sure the CSS is perfect for your needs.

- AJ

I actually just renamed this group from “Theme Mods” to “Theme Settings” for the next update – https://cl.ly/pdBR – which should be easier for people to understand

- AJ

Thanks for the quick respons! This did the job! I was looking for the url of the picture instead of the ID of the picture. By going to Theme mods, I found them! thanks!

No problem and for the logo you can enter either the ID or the URL the theme will check first if the value is an ID and if not it will render as a standard URL.

- AJ

Hi,

This was a bug when WordPress 4.9 was released but was fixed right away.

Is your theme and bundled plugins all up to date?

• http://wpexplorer-themes.com/total/changelog/
• http://wpexplorer-themes.com/total/docs-category/updates/

- AJ

Hi,

You could just create a dynamic template for your post design – https://www.youtube.com/watch?v=eGYuBjqkj8Q – so you have full control over the output.

Otherwise it would be best to create a new content block to use on your site to display this info – https://wpexplorer-themes.com/total/snippets/single-block-blocks-filter-4/

In the future please log in to the account used to purchase the theme, or purchase your own license, support is for verified buyers only. Thanks!

- AJ

Yes, JetPack is a very popular WordPress plugin which includes many features: https://wordpress.org/plugins/jetpack/

If you have a slower/budget hosting plan I don’t really recommend it because it is a fairly big plugin with some advanced features (like the tracking). It’s a good plugin, but personally I don’t use it. I mention it because some hosting companies have it enabled by default and a lot of customers use it.

- AJ

Ok thanks, i will not take jetpack because its for very small website, is there a way to find people who subscribe to the comment?

If you use the other plugin I mentioned it saves all subscribers in the dashboard so you can view them. Have a look at the screenshots on the page – https://wordpress.org/plugins/subscribe-to-comments-reloaded/

- AJ

Hi Ed,

Are you using the recommended Contact Form 7 plugin? If so you can easily add a captcha like this – https://contactform7.com/recaptcha/

There are other methods you can use but I personally recommend reCaptcha which is Google’s captcha and works very well.

Alternatively, depending on your website contact requirements you could instead of using a form just have a standard email listed and/or phone number on your contact page for people to reach out to you with.

- AJ

Thanks AJ.

Yes, we are using the recommended Contact7. Thx for pointing us to reCaptcha. We’ll use this one.

In the meantime, we disabled the form and plugin so that our hosting provider could restore full access.

Thanks for your prompt reply. Enjoy the rest of your day.

Ed.

I see you’ve already been helped via the support tickets

sorry I found! forget my message thanks

Deleting wordpress installation and installing it again solved the problem, now I was able to activate the license.

Hi,

I am not sure why that would fix it, but I’m glad it worked! Thank you for letting me know. I hope you are having a nice weekend

- AJ

Hi again

Correct, this is generally how most websites work when they have a bottom menu since usually having an massive sticky header isn’t ideal. That said I made an addon plugin you can use to switch it, please see here: https://wpexplorer-themes.com/total/extensions/sticky-header-two-three-four/

If you download and activate the addon it should make the entire header sticky. If you have any issues, let me know.

The alternative if you prefer is to disable all sticky in the theme and use CSS to give your entire header a fixed height and fixed position via CSS.

- AJ

Thanks AJ, the plugin works great, just what we needed.

Hi AJ- I’m using the current version of Chrome and my image is scaling as yours is. I want to be able to set the max-HEIGHT to about 80%, if possible. I tired adding custom css to that post page, but it also affected the lightbox image, creating an unwanted border on two sides. Is there a way to set the max height for an image no a portfolio post without affecting the lightbox image? Thanks again!

Hi,

You can use some CSS to target the images to give them a max-height of 80% of the window like this:

.vcex-image img {
    max-height: 80vh;
    width: auto;
}

But this is modern CSS so it may not work in older browsers – https://caniuse.com/#search=vh

- AJ

Thank you so much! That did the trick!

I turned off “Under Construction”, so now the pages do not redirect. Please disregard my first question. However, I would like to ask about the header title that appears at the bottom of each page. Is there a way to turn it off, or do I need to comment it out? Thanks!

My apologies but I have one more question: I activated breadcrumbs globally but it does not display anywhere on the website. Would you be able to recommend a solution? Thanks again.

Hello, All of my inquiries are solved. Thanks!

Hi,

The footer looks great! Nice work,

By default there shouldn’t be any extra spare above or below it so it’s not possible for me to know where it’s coming from looking at the screenshot can you please share the URL so I can inspect the code and see where this space is coming from so I can assist you? Thanks!

- AJ

Hello, the extra space is now gone. I just had to add an extra raw with an empty text box. I don’t know, why, but it solved the problem. I PM’d you the website address. Will appreciate your feedback how it looks.

Hi,

We don’t actually do any support via the PM box and you will get an auto reply. This is because a bunch of spam is sent to through this form so we can’t effectively provide support to our customers as we spend most the time just sorting through the spam to find real emails. Also because it’s expensive and time consuming to provide private support we require an active support license for private tickets – https://wpexplorer-themes.com/support/

I would be happy to provide my personal feedback. If you decide to renew your support license (we are actually doing a flash sale today so you can get a new license for a huge discount or renew your support) simply submit a ticket and request it be assigned to me.

- AJ

Hi there,

The default WPBakery excerpt function just uses the WordPress excerpt which removes all html in core. If you select the Total Post Excerpt module – https://cl.ly/pdIb – it will keep your html intact and you can select a custom length if wanted.

- AJ

Hi Thibaut,

This is the close button for your mobile menu. It is hidden by default. But it looks like your site is loading the CSS from the previous theme version so there are actually a few small errors including this one. Make sure to purge WP Rocket (I see you are using it) and clear your browser cache. Because WP Rocket is removing script versions on your site it’s loading the old CSS and JS files of the theme which means your browser will cache these without version numbers so you must clear both the site and the browser cache to view the new theme files.

I hope you are having a nice weekend!

- AJ

Hi,

Thank you for your patience over the weekend.

Max Execution time is the max time your server allows for any function to run and it’s a value that you can alter via your hosting panel. If you don’t know how you can open a ticket with your hosting company and they should be able to update the value for you.

The main reason to increase it to 300 is if you are importing a demo because some demos can take a few minutes to import and you don’t want the server to time out before the import is complete.

- AJ

Hi,

Do you want to move the copyright to the right and the menu to the left? Or actually place the copyright under your links?

• If you just want to change floats this can be done via CSS:

#footer-bottom-menu {
    left: 0;
}

@media only screen and (min-width: 768px) {
    #copyright {
        float: right;
    }
}

• If you want to actually move the items in the code so that the footer menu comes before the copyright int he code then you need to use hooks to remove each item and re-add it – http://wpexplorer-themes.com/total/docs/action-hooks/

example:

add_action( 'init', function() {

    // Remove items from footer
    remove_action( 'wpex_hook_footer_bottom_inner', 'wpex_footer_bottom_copyright', 10 );
    remove_action( 'wpex_hook_footer_bottom_inner', 'wpex_footer_bottom_menu', 10 );

    // Re-add items in custom position
    add_action( 'wpex_hook_footer_bottom_inner', 'wpex_footer_bottom_menu' );
    add_action( 'wpex_hook_footer_bottom_inner', 'wpex_footer_bottom_copyright' );

} );

This will move the code around but you’ll still need to use CSS to alter the design because by default the footer menu is positioned absolutely.

- AJ

I’m glad you like the theme

This is a good idea, I just added it for the next update so it will be available in the Top Bar, social widget and social page builder modules.

If you want to add it yourself in the meantime via a child theme you can. Here is a sample snippet for adding custom social options: https://wpexplorer-themes.com/total/snippets/add-new-social-options/

- AJ