354 comments found.
Here is the new 2.0 message inside the Customize theme editor: “Broken HTML has been detected in your theme’s carousel.liquid file. Check that there are no missing or extra HTML tags present.” Why does the new update come with broken liquid files?
Hi! Sorry for iconvenience. Could you please send the screenshot?
Your 2.0 Theme already has a bug where if we upload the logo it keeps the same Seiko logo embedded. How can this be fixed?
Hi! Thanks, the main package will be uploaded during a hour on TF. In the ticket we have answered what file to update.
Have you released the new update yet?
We are looking for a theme like Vitasave.ca > where the categories are set up like they are and like well.ca search is in the middle, can move the search into the middle like they did without doing coding since you mentioned the new update is highly customizable
Hi! Seiko 2.0 will support sections, but our theme will not have new layouts. We wait for release approvement. During a few days has to be approved.
Please check Ticket #252243 , just a quick review my question, Why I paid for 60usd for Seiko Theme, but the system only charged me for $24.85 USD. Then I go to my Paypal, that Paypal decided to “Temporary Hold” for ”$35.15 USD”. and I noticed this note on my Paypal dashboard “We have no postal address on file”. Please check for me. Highly appreciated
Hi! You have to contact with Envato support. We dont have access of sales control.
in the manuals said we have 8 pre-defined home pages, but Why I only 2 home pages? any things wrong
I purchased this theme and i opened support ticket 767412 and not answered until now.
Hi! Sorry for it, we are checking it now.
Hi There, will you be coming up with new pre-made templates on your new update?
Hi! No, Seiko has been fully re-written. Home page based on section builder, mega menu builder etc. Design and count of the homepages are not changed.
I noticed you have Seiko 2.0 up there, any major changes/features? is it still going to be 9 templates and 6 headers?
Seiko 2.0 will be released soon (during a week) with the same 9 homepages and 6 headers. But sections allow you duplicate sections and make infinite styles of the homepage.
Hi.. Any new features/homepages being developed?
Hi! Seiko 2.0 release will be soon during a week with sections support.
Your Wide homepage demo photo is not matching with live demo. Can you please fix this?
Hi! We had a lot of design changes after the first theme release only for default home page. I have sent the task to the developer to change photo preview of the default homapage. Anyway you can see homepage default http://seikostore-default.myshopify.com
This is what im expecting – http://seiko-shopify.big-skins.com/intro/images/layout-1.jpg
But your live dmeo is diffrent.
Can you tell me how to achieve this?
We have updated our design of the theme. Preview image is old. The latest variant of the theme you could see by clicking on that preview.
Hello, it’s been two days that I bought the theme seiko, but I can not download it on shopify because it misses several files. I ask you to solve this problem, thank you
I am in the urgency to correctly download my seiko theme but it is impossible to do so, because there is a lack of several files, please answer me in the shortest time, thank you
thanks problem solved
Hi quick question when . I install the theme do i see the same design as the demo without the images or i need to start from scratch?
Hi! Demo content is absent in the theme.
Please, answer the ticket #203890. Has at least 5 hours that I’ve opened it.
Hi! Sorry for inconvenience. Our work day ended yesterday. Your ticket in live oreder. It will be answered soon.
Since Shopify doesn’t accept the hierarchy of the catalogs present on the website shown on the URL/SEO (like for example – “site.com/women/clothing/hoodie/product”), I want to know how did you were able to apply it on your theme demo. I’ve already searched everywhere, and it’s no way around to doing so, if not paying a montly fee for some random app (that cost between $5-17/mo.). Your documentation doesn’t say nothing about it, and is pretty strict to the basic of the basic. And please, do not try to push me to paying for a custom work, because this isn’t the case. Waiting for a response, thank you.
Hi! We did nothing to make special links. What example link that you see on our demo you want to see on your store? All links for collections and products are made by Shopify automatically. We never take money from customers for our own issues and for default Shopify features. Write please ticket here http://help.big-skins.com/open.php?topicId=13 Our developers will help you asap with detailed answers.
I’m so sorry. I’ve commented on the wrong product. The issue with this one is other. Just opened a ticket.
Hi, good morning! A quick question, can’t I have the megamenu on more than 7 items?
Hi! Unfortunately, no. But our developer can extend it as custom work. If you interested then write via email to bigstepscenter@gmail.com
Hello, There’s a few things I’m trying to adjust in the css.
1. I want to remove the top margin of the main nav bar
2. I want to change the color of the mobile nave bar and logo color to match a dark theme (black header and white logo) currently I can’t find anywhere to customize the mobile theme
Also how would I add or duplicate sections on the main home page. I’m trying to achieve he functionality of your Banita theme ad sections as needed.
Thanks
Hi! Write please ticket here http://help.big-skins.com/open.php?topicId=13 Our developers will help you asap with detailed answers. Unfortunately, we don’t provide here technical support.
Edited (please ignore/delete).
Hello,
I really like the theme but I would love to see an upsell function (like in Banita theme)? Will you add that feature?
Thank you
Hi! Unfortunately, no. Because of Banita must have own features that make difference between themes.
Can I work with 1:1 thumbnails on the index page instead of retangle ones?
Hi! Of course, Our theme supports any image ratio. http://frontend.big-skins.com/banita/Banita%20Automatic%20Image%20Resizer/test-height.html
Sorry for the stupid question I’m about to make, but… how can I edit that big “S E I K O” title between the Instagram posts and the newsletter subscription?
And… can I choose the Instagram posts that will appear, or it’s random/newest?
Hi! Seiko caption can be changed in theme settings/Instagram . This widget loads latest posts only. If you have more questions write a ticket here http://help.big-skins.com/open.php?topicId=13 Our developers will help you asap with detailed answers. Unfortunately, we don’t provide here technical support.
Hello!
I’m having trouble uploading the theme to my Shopify Account, an error message says – missing template “layout/theme.liquid” -
Sent you a ticket already
thanks it worked! by the way, how can i change the color theme?
Theme settings / Colors
thanks bigsteps!
Another noob question, I’m using Header 6 and I want to edit the Social Media links on the icons, how can I do that?
and also, what’s the ideal logo size used on the header?
Hi! All these question can help support team on Monday only. Write please ticket here http://help.big-skins.com/open.php?topicId=13 Our developers will help you with detailed answers.
I like your theme. I have a few questions. Can you add your own categories to the sidebar filter? And does the filter only show the categories and tags relevant to the category the customer is viewing?
Hi! Yes, you can add categories as filters (if you use tags) or you can add categories as simple links. Each category shows own preset of tags(filters).
Instagram feed is broken when all images are not square.
Hi! Write please ticket here http://help.big-skins.com/open.php?topicId=13 Our developers will help you asap with detailed answers. Unfortunately, we don’t provide here technical support.
