Hi Fran,

If you go to Appearance > Customize > General Theme Settings > Social Sharing you can change the default style: https://cl.ly/pi0a

If you choose custom, then you can add your custom CSS to make it look however you want, which is very easy code. But also the default minimal style is very similar and then you can use the option to disable the “labels” so it’s only the icons.

Make sure to enable the ones you want as well, Facebook is enabled by default but it’s possible you’ve disabled it.

The share is working correctly when I test: https://cl.ly/phjJ

But also make sure you setup Open Graph meta on your website, there are plugins for this. This will ensure that the correct tags are added to your site for Social Sharing. I use and recommend Yoast SEO.

Also if you want a custom layout for your portfolio checkout the Dynamic Template function – https://www.youtube.com/watch?v=eGYuBjqkj8Q

- AJ

Hi Aj, this is not working….

First.. I added the social share with VC, and this is what appears…

https://www.flickr.com/gp/128880302@N06/14456u

No facebook button and two times the tweeter button.

As you can see under the social share element it appear the social share from the portfolio, and this one it shows correctly…but the one added from VC no…

Then if you press to the facebook button share above… the one you send me screeshoot..it appears some weird text…have a look please. After the firs sentence it appears-... Tweettweet plus Onepin itshareEmail <— this is not written in my portfolio, and also it does not show the correct image…just a massive logo…

https://www.flickr.com/gp/128880302@N06/vU0hG8

There is no FACEBOOK button share…. https://www.flickr.com/gp/128880302@N06/7Y1o0M

Here is my customize panel where you can see I have just selected one tweet..and it shows two icons…

https://www.flickr.com/gp/128880302@N06/qf3R17

Hope you can solve this… It is taking me so many time to do something that should be done in 5 seconds…

Thanks for your time.

FRAN

Hi Fran,

Thanks for the heads up on the issues with the Social Button. I just fixed them for the upcoming update – https://cl.ly/pjEN

The Customizer is 100% seperate from the VC module – to add/remove from the module you do it like this – https://cl.ly/pk4X

The double tweet is a bug with the module which I fixed – thank you for letting me know!

I plan on releasing the update this weekend if you want to wait, but also if you want you can submit a private ticket, request it be assigned to AJ and I can send you a beta version of the theme with the fixes right away.

In terms of the Facebook text, this is because Facebook by default looks at the code on the page for the text, in order to have custom texts you need to setup Open Graph meta tags on the site via a plugin. I personally use Yoast SEO for this and for all SEO needs. Once that is setup correctly you then have to run your page through the debugger to check – https://developers.facebook.com/tools/debug/

- AJ

Thank you for your kind reply, AJ! As always you’ve been really exhaustive on the differences between builders. I’m not going to change absolutely from WPBakery because I really like to work on back-end editor and I love the ‘modular’ experience too. My question was mostly out of curiosity. Thank you again,

Bob

curiosity killed the cat

Have a nice weekend Bob!

Ahah, GREAT GROUP! You too AJ!

Hi Steve,

Yes the CSS is pretty easy, here is an example:

#site-header.overlay-header.white-style.dyn-styles #site-navigation .dropdown-menu>li>a:hover {
    opacity: 1;
     color: red;
}

If you have Chrome, it’s very easy to come up with the custom CSS by inspecting the element via the web developer tools. Example: https://cl.ly/pi2t

If you can take a couple seconds to test out Chrome’s developer tools I think it will save you a lot of time in the future when making customization changes.

Also whenever overriding the Total css if your code doesn’t work try using !important tags or targeting a parent such as the body tag. Example:

body #site-header.overlay-header.white-style.dyn-styles #site-navigation .dropdown-menu>li>a:hover {
    opacity: 1;
     color: red;
}

or

#site-header.overlay-header.white-style.dyn-styles #site-navigation .dropdown-menu>li>a:hover {
    opacity: 1 !important;
     color: red !important;
}

- AJ

— ps: I noticed your support license has expired, if at this time you can renew your support license I would really appreciate it. You can also purchase a new copy of the theme for another site/client and it will also renew your support. If financially you can’t at this time I understand but would really appreciate it since I spend a lot of time and money supporting and updating the product – thank you!

Hi,

Whenever you migrate your WordPress site you do have to move over all the files and database. There are plugins you can use though for easier transfers such as this one – https://wordpress.org/plugins/all-in-one-wp-migration/

In terms of licensing there is nothing to worry about. The license is used for support and theme updates. Your settings are all saved in the database which you will be migrating.

• Migrate site to new domain
• Deactivate license from old domain
• Activate license on new domain.

Depending where you are migrating your site though most of the good hosting companies include free site migration so you can ask your hosting company about that.

- AJ

thanks, do you know if the plugin handles the fact that the domain has changed in the new location? I had instructions from Tsohost and it was a manual transfer but had to change database names and file paths etc? Would rather avoid that and do a nice simple install if possible.

In terms of changing database names. Because you are importing it using a plugin to a live WP site it’s going to import the database so there is no name changing required there. In fact when doing it manually you don’t have to change database names either…so not sure what the guide is recommending.

In terms of file paths, the plugin I mentioned has the option to search and replace text – https://cl.ly/phV0 – during the import so you may want to add a search and replace for your old domain to the new one incase you did have any manual links on your site (like in a post/page or the menu).

To be honest I haven’t personally used the plugin, I’ve always done things manually since it’s very easy and quick. But this plugin has great ratings and I know a lot of customers that do client work have used it in the past without issues.

- AJ

amazing AJ! much appreciated

anyway to create 2 rows of tabs within the same tab structure. I need the tabs to appear the way that they do. and on resizing the page – I do not want tabs to move up. Any way to stop that . Thanks!

ok – I figured out the resizing issue. Thanks

Hi,

This should be under Appearance > Customize > General Theme Options > Social Sharing > Alternative Shortcode

- AJ

Thank you so much!

Depends on where your site is hosted. For example if you are using managed WordPress hosting like WPEngine they have built-in Firewall and brute-force prevention so as long as you have strong usernames/passwords, keep everything up to date and are careful when uploading files to the server you should be just fine (I don’t user any security plugins on with my hosting solution).

But if your hosting company doesn’t have built-in security functions then using a plugin is a very good idea. Even still, it’s not a bad idea to have one but make sure to disable anything your hosting company already does to prevent conflicts (if your server already has a firewall don’t enable the firewall in the plugin).

- AJ

I am also trying to align a button to the right and it does not change from left aling..

Hi Fran,

If you add a minimum height it’s going to be consistent across all devices, it wouldn’t be good if the theme removed this minimum height automatically.

I see you are using the min-height so you can have a column with a background image, there are 2 ways you can fix this:

1. Remove the min-height from the column with the text and enable equal column heights in the row settings – https://cl.ly/pgYK – the equal height function in the VC will reset on mobile.

2. I think it’s overkill to do things this way (having a background instead of a static image and using min-heights). I would recommend just inserting an image on the left and the text on the right and not using any min-height options then to vertically center your image and text use this row setting – https://cl.ly/ph0n

Regarding your second question…I don’t understand what you mean the full-height row should be full-height on all devices and it looks good to me when looking at your site. If you can share an example of another site that you think looks better so I can compare that would be very helpful.

- AJ

Hi Pete,

For some reason are server is showing that this IP address had 201 bad attempts to access our site. If you are using a PC I would highly recommend just doing a quick virus/malware scan. Also if you are using an addons for your browser to double check and make sure you don’t have any sketchy ones active.

I did white-list your IP though so you should be able to view the site now.

In terms of font formats, it doesn’t have anything to do with Total you just need to make sure you are using the correct formats for websites and the ones you mention are the right ones As long as its a “web font” it will work.

And yes using child themes is very easy – http://wpexplorer-themes.com/total/docs/child-theme/

Thank you for considering purchasing a license of Total for your next project! Repeat customers really helps keep me going

- AJ

Thanks AJ – we only have Macs in the house but I ran a malware scan just to check and found nothing – also checked the addons – thanks very much for your help. And thanks also for white listing me, I can now see the support docs.

Can I ask a licensing question? I’m nearly ready to hand the site over to my client – if they buy a Total license can I simply change the license purchase code on that install, so I can then continue to use my license for the next project – and so on?

I’m glad you can see the site now, that’s very strange you got blocked but I’m sure you are not trying to hack us

Regarding licensing…

Yes! That’s the best way for the licensing. This way if they buy their own license they will have access to support so you can leave them alone and if they need help in the future or have any bugs they can ask me or my support staff. Unfortunately not a lot of developers do this, they leave their clients “in the dark’. I thinks awesome that you have thought about this, it shows that you really do care about your clients.

As long as each website using the theme has their own unique license that’s what matters. It is expensive to run a shop (marketing, support, hosting, etc) and Envato takes 30% of each sale plus a fee and taxes takes another 30% – so it’s important that customers are following the license agreement so that my business is profitable and I can continue making Total better and better!

- AJ

Hi,

This is most likely a server issue, your server may have a setting that is maxing out the number of items that can be requested. And it wouldn’t be an issue with the plugin because the media library is part of WordPress core.

If you can access your server error logs and let me know what error you get when you try and add an image it would be very helpful.

Or you can submit a private ticket with your WP and FTP logins so I can look for you – https://wpexplorer-themes.com/support/

By the way…this normally only happens when trying to add a bunch of images to the image grid. If you are adding a ton of images I highly recommend you check out the “Real Media Library Plugin” which is premium but it can save a lot of time and makes things very easy when dealing with a bunch of images. I added integration in the Image Grid module for it – https://wpexplorer-themes.com/total/docs/real-media-library-integration/

This way if you want to add images to a grid you just upload them and categorize them, no need to even access your page with the gallery on it

- AJ

Hi,

I would love to include it in the theme, unfortunately these are “premium” addons and they are not available with the Slider Revolution extended license (the license to bundle a plugin with a theme). The only way to access the premium addons is to purchase a separate license. This is how it works for any theme with the bundled plugin (if another theme is including them, they are breaking the rules and their theme can be removed and they can be banned from the marketplace).

- AJ

Hi,

There was a President’s Day promo – the theme was on sale for $30 for 48 hours. Unfortunately, because of how this marketplace works we don’t have access to our customer’s emails so there is no good way for us to let our customers know about the sales. Be sure to follow us on twitter – https://twitter.com/WPExplorer – to keep track with any future sales, tutorials, news, etc.

And yes I do still update the plugin when doing theme updates. There is a newer version I believe isn’t included yet but will be added in upcoming 4.6. If you want it now, I can send it over. Simply submit a private ticket – https://wpexplorer-themes.com/support/

- AJ

I think it was the day after President’s day and it was a regular price – just my luck! No worries, I will wait for the upcoming 4.6 to get the updated layer slider…thanks!

Sorry you missed it Be sure to also follow our newsletter we send out good articles, new theme releases, free themes and sale notices there – http://wpexplorer.us1.list-manage1.com/subscribe/post?u=9b7568b7c032f9a6738a9cf4d&id=7056c37ddf

- AJ

Hi there,

This is AJ the theme developer, I’m glad you like the theme!

The problem with adding PHP in the custom actions is that the only way to make it work on the front-end is using the eval function – http://php.net/manual/en/function.eval.php – which is not a secure plugin and can leave your site vulnerable – https://cl.ly/pgdB

There are some plugins out there that let you save snippets/code on your site without using a plugin but I highly recommend against them. If you are using one of these, I urge you to re-consider.

Security is a primary concern over convince. So if you need to add PHP to any hook then you either want to use shortcodes in the action hooks (so the php will be added elsewhere for the output) or you would need to use a child theme.

It’s very very easy to use a child theme to add code to the various hooks – http://wpexplorer-themes.com/total/docs/action-hooks/

If you aren’t sure how the link above has some examples but you can always ask me and I can help show you how.

- AJ

Hi there,

1. The boxed layout has an inner padding by default which is why it’s not expanding all the way. You can remove this with a little CSS like this:

body.boxed-main-layout #wrap .container {
    padding-left: 0 !important;
    padding-right: 0 !important;
}

2. Widgets have a default bottom spacing so if you have multiple widgets on top of each-other they don’t touch. But you can again remove this via CSS like such:

body .footer-widget { padding-bottom: 0; margin-bottom: 0; }

- AJ

Thanks, this worked out great!

Hi,

The theme doesn’t have any built-in table styles because it can conflict with 3rd party table plugins, e-commerce plugins or other plugins that use tables. But I can help you add some CSS to your site if you want to target your tables, can you share an example?

- AJ

Hum…but you don’t have to copy/duplicate anything from the parent theme. If there is anything you want to change you should write custom “overriding” CSS. Lets say for example the parent theme has this code:

.page-header {
    margin: 0 auto 40px;
    padding: 20px 0;
    position: relative;
    background-color: #f7f7f7;
    border: 0;
    border-top: 1px solid #eee;
    border-bottom: 1px solid #eee;
}

Which makes the main page header gray, with a border and some padding/margin. If you want to change the border lets say to be black and 2px width (well you can edit this in the Customizer, but if you want to use custom CSS…) you wouldn’t duplicate the CSS you would just write custom code to override like such:

body .page-header {
   border-color: #000;
   border-width: 3px;
}

Or like this:

body .page-header {
   border-top: 2px solid #000;
    border-bottom: 2px solid #000;
}

If you ever want any suggestions/help with altering the CSS of anything just let me know and I can assist.

- AJ

Right, I totally understand CSS and how I can override the styles, but I was hoping to be able to write SCSS so the styles would be correctly merged together and I could override certain SCSS files if necessary. For example, I’m trying to override the columns in the footer, but the child CSS is not overriding it.

The parent CSS has width: 100% and that gets used instead.

Again, I was just hoping for a solution that was already built, but if that’s not the case then I can look into other methods to accomplish this. Thanks!

Hi,

The CSS for altering the columns on mobile would be very easy but it depends on how many columns you are using. The issue with the code you are using is that it simply isn’t overriding. For example if you added a parent element before it like body #footer-widgets .col{} or you added an important tag it would work.

However, if what you want to do is add responsive columns to the footer this is the better way – https://wpexplorer-themes.com/total/snippets/footer-responsive-classes/

The theme does have responsive classes you can use to alter the columns depending on the different screen-sizes anywhere in the theme that uses the row classes – https://wpexplorer-themes.com/total/snippets/sample-total-grid-html/ – . The options aren’t added in the customizer because I didn’t want to bloat up the customizer adding 4 more settings for each column choice in the Customizer but maybe in the future I can tweak the column field so yu can select each one but save it as a single setting…

- AJ

site address is: nscainc.com Nothing is showing up! Help!

Hi,

The error is actually coming from your child theme – https://cl.ly/pfyc – which has added some files from the parent theme over to the child theme (you never have to do this in Total because there are filters available for everything) – https://wpexplorer-themes.com/total/docs/use-filters-wordpress/

If you want you can submit a private ticket with your WP site logins so I can figure out what the developer did and help you fix your child theme issues – https://wpexplorer-themes.com/support/

Sometimes people copy over all the files from the Total theme into their child theme (bad idea) which causes this sort of problem when updating. Sometimes they copy just a few files but if a function has been deprecated or the modified code is incorrect it can cause issues, It should be a very easy fix though

When you submit the ticket request it be assigned to “AJ” and if possible if you send FTP logins it would really speed things up for me as I scan through the child theme to locate issues.

- AJ

By the way I am the sole theme developer, which is why I said to request me in the ticket to ensure your child theme is fixed perfectly to prevent any issues in the future with future updates.

Hi,

Sorry I don’t understand what you mean by “Also the option mega-menu for the menu principal?” Can you explain? Thank you!

- AJ

Hi, sorry. it is possible for the main menu to have 3 columns. It is usually called megamenu, like this https://wpmegamenu.com/

Oh yes, the theme has a very simple mega menu for columns as shown here – https://wpexplorer-themes.com/total/docs/creating-mega-menus/

But the theme also is compatible with Ubermenu (the one you linked to above) either auto integration or manual inegration, so if you already have that plugin you can use it with Total

- AJ

Hi,

Is your site being cached? If you are using any sort of caching plugin or your hosting company has built-in cache be sure to clear it. The Top Bar doesn’t have any built-in functions to restrict visibility to non-logged in users, so it’s not possible unless there is caching going on or you added code to your child theme specifically to hide it. Can you please check? If you can’t locate the issue can you share the URL so I can inspect it to make sure it’s not some sort of CSS issue?

- AJ

Kindly ignore this question. It’s all good now.

Can you please share the URL so I can see what’s going on? Thanks!

- AJ