28333 comments found.
Hi, I want to change additional images row from horizontal to vertical, and left or right of the main image in the single woo product page. Is it possible for every layouts of pages and custom layout also?
Hi there,
Yes 
You can change the style of the products gallery in UX Builder (Custom Product Layout) and in Theme Options > Shop > Product Page > Gallery > Product Image Style
Parse error: syntax error, unexpected ‘[’ in /home/cutiades/public_html/wp-content/themes/flatsome/inc/functions/function-custom-css.php on line 81
after the last update…what can i do??
Hi there,
Please manually update the theme. Redownload the theme files and replace the existing files on your server.
BUG in Woocommerce- I have the template and the WPML plug in for multilingual and it seems the template code for woocommerce is obsolete and if you do have spanish version and then you do the english version (for an ecommerce) the main picture of the product doesnt show just the small ones. Has someone the same problem? I have a picture were it says that:
version 3.1.0 from flatsome/woocommerce/single-product/product-thumbnails.php is obsolete, the one that should be using is 3.3.2.
version 3.1.0 from flatsome/woocommerce/single-product/product-image.php is obsolete, the one that should be using is 3.3.2.
When would this problem be solved? otherwise i am not able to have 2 languages in my website due to this problem. Has anyone got the same problem and got an answer from the creator?
BUG in Woocommerce- I have the template and the WPML plug in for multilingual and it seems the template code for woocommerce is obsolete and if you do have spanish version and then you do the english version (for an ecommerce) the main picture of the product doesnt show just the small ones. Has someone the same problem? I have a picture were it says that:
- The first bit of the message doesnt show!
BUG in Woocommerce- I have the template and the WPML plug in for multilingual and it seems the template code for woocommerce is obsolete and if you do have spanish version and then you do the english version (for an ecommerce) the main picture of the product doesnt show just the small ones. Has someone the same problem? I have a picture were it says that:
version 3.1.0 from flatsome/woocommerce/single-product/product-thumbnails.php is obsolete, the one that should be using is 3.3.2.
version 3.1.0 from flatsome/woocommerce/single-product/product-image.php is obsolete, the one that should be using is 3.3.2.
When would this problem be solved? otherwise i am not able to have 2 languages in my website due to this problem. Has anyone got the same problem and got an answer from the creator?
Hi there,
The issue will be resolved in the next update.
how to solute the error：Refused to display ‘http://gussioall.com/?customize_changeset_uuid=xxxxx&customize_theme=gussioal&customize_messenger_channel=preview-0' in a frame because an ancestor violates the following Content Security Policy directive: “frame-ancestors http://gussioall.com".
Hi there,
Please shoot an email via support and we’ll look into it.
Hello，When use customize theme it had this error Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM, expecting T_VARIABLE in D:\Development\phpStudy\WWW\wordpress\wp-content\plugins\yith-woocommerce-wishlist\plugin-fw\lib\yit-plugin-panel.php on line 99
Hi there,
Sounds like you are using an outdated PHP version, please ensure that you are using at least PHP 5.6
howdy, i just wanted to know if you offer refunds
Hi there,
Yes Please see the refund policy https://themeforest.net/page/customer_refund_policy
Hi UX-themes
I have some issue with Product Ratings and product opinions – they are not display. I check options in Woocommerce setup (WooCommerce > Settings > Products > Reviews) -> turn off and turn on reviews but it’s not help. Can You help me with this, please?
temporary adress of site: http://momaspiral.konradraj.pl
Hi there,
Please shoot an email via support and we’ll look into it.
Hello,
I am about to have a heart attack. My clients’ site is down now after a theme update. I get the following error:
Parse error: syntax error, unexpected ‘[’ in /home/content/01/12100201/html/wp-content/themes/flatsome/inc/functions/function-custom-css.php on line 81
What can I do to fix this as soon as possible. Please help:
Hi there,
Please update your theme files manually to resolve the issue https://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi, search box suggestion in microsoft edge not working. How to fix it?
Hi there,
I have tested our demo site http://flatsome3.uxthemes.com/shop/ and it is working well. Please check your plugins and ensure you are running the latest Flatsome version 3.5.1
Hello I hate to purchase for support for every time there’s an issue with your Instagram feed, which has happened already a few times. Is there anyway I can have assistance for this minor issue?
Hi there,
Please update your theme to the latest version 3.5.1 http://docs.uxthemes.com/article/77-how-do-i-update-the-theme
Hi May I know why my shortcode is not working and its display as text form. Thanks
Hi there,
Please send in a link to where this is happening via support and we’ll look into it.
Is the Flatsome Studio and additional charge? Or is it integrated with Flatsome 3?
Hi there,
The Flatsome Studio is integrated into the theme and does not come at an extra cost.
Love the theme. I am having an issue with product images showing on homepage of https://modelcellar.com/. It is working well everywhere else. I don’t feel I should have to pay for support for the theme to work properly. Thank you for your time.
Hi there,
I have checked your site and the images are displayed well. Are you still having issues?
I have flatsome running on my site, used to work fine but now i seem to have a conflict with Woocommerce documentation plugin as I can set a document to be assigned to a product and in twentyseventeen theme I can see the document text link in my Documentation tab for the product, but If i then switch to Flatsome theme the Documentaiton tab is empty ?
Hi there,
There has not been any compatibility tests with the plugin, however, Flatsome has been built in accordance with WordPress coding standards and hence would work with any plugin that follows the same standards. As you can imagine we are unable to support all the plugins out there.
I need to hide the featured image and the date on all the posts for my entire site. I’m not sure exactly how to do that. I have tried to add the CSS from some of the posts above, but nothing seems to change the site.
Thanks in advance for your help!
Hi Chris,
This CSS should do the trick.
.blog .entry-image img, .badge.post-date{
display: none;
}
This works perfectly for hiding the date, thank you!
I just need some code to also hide the featured image from the top of the blog post and I’ll be set!
Thanks!
¡¡HELP!! 1- Does this theme lets me modify the size of the logo? I want the logo of my company to look bigger. 2- I would also like to know if I can configure the number of rows of products that are displayed on the mobiles, I want to see a single row in mobiles, not 2 rows. Does this theme lets me to do this? 3- after buying the template I will install this plugin “Featured Image From URL” i will use it to view videos from youtube in the Products Feauture 3.1 ¿will not there be any problems? 3.2 ¿Can I deactivate or change the location of the quick view and other buttons in order to not obstruct the visibility of the poduct video feauture?
Hi there,
1. Yes We have a setting for this.
2. Yes We have a setting for this in our Theme Options.
3. There has not been any compatibility tests with the plugin, however, Flatsome has been built in accordance with WordPress coding standards and hence would work with any plugin that follows the same standards. As you can imagine we are unable to support all the plugins out there.
4. You will need a bit of customization for this.
I’d like to report a bug.
When enabling infinite scrolling, it injects the sidebar content into the list of products on the category and shop pages when it loads additional products.
Hi there,
The feature is working well over here. Please elaborate in an email via support and we’ll look into it.
Can you give us an ETA for the next update? The new WC update breaks stuff.
Hi there,
I’m afraid I can’t promise an ETA. However, our development team is working hard to resolve these issues.
Hi!
I’ve got a question regarding WPML and the logo. When the webshop is visited in a different language the logo needs to be changed. I’ve edited the .xml file in the theme folder and translate the string with the url of the new image. Unfortunately nothing happens.
Looking forward hearing from you!
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