1458 comments found.
Hello QA, Would you response to the email that I sent to your mailbox please so I can work on the theme today ? thanks a bunch BTW , LOVE LOVE the theme )
Hi Van,
I replied your email. Please check.
Best regards
Hello, I can see small problem with WPML with this theme, and general problem. Whenever page is saved, custom fields are saved as well, but instead of updating existing fields, theme just create new ones. So for ex. if I save my home page 100 times, there will be 5 custom fields times 100. The problem is much more escalated in WPML translation panel and I think it’s making database filled with useless fields (storage/performance).
Screenshot: https://ibb.co/bPJ1dH
Hi,
I check but can’t find the path show the fields like your screenshot. Could you tell me the path to see the fields.
Thanks
When you plan to make full integration with WPML – Manual Product prices for different currencies and Flags in Menu
Hi,
Please copy short code of language switcher and currency switcher of WPML and put it Claue > Theme Option > Header > Header Right Content.
Best regards
Price Based on Country plugin? How it works with Claue, do I have to install it separately?
Hi,
You can install this plugin and copy short code and put in Claue > Theme Option > Header > Header Right Content.
Best regards
Hello, I would like to always make visible the top bar which has the currency choice. How can I do that? Thank you in advance.
Hi,
Please go to Claue > Theme Option > Header > Enable Currency > On
Best regards
On shop pages, images are too small, with white space showing to the left and right on the image.
Example: https://karmax.co/kreator/jenny-and-the-scallywags/Is there any way this can be fixed?
Please advise.
Hi,
This issue because product thumbnail small. Please edit thumbnail width in Appearance > Customize > WooCommerce > Product Image or you can change product listing to 4 column per row in Claue > Theme Option > WooCommerce > Product Listing Settings > Number Of Column and change to 4
Best regards
Thank you for the quick reply, this worked
(Comment edited out, wrong account)
Hi team,
How i change new arrival badge to 30 days?
i see at documentation, but i cant find it at theme setting.
Hi, you can change new arrival badge to 30 days by edit this product abd scroll down to Product Detail Layout Options and set New Arrival day.
Best regards
how do i make Font size biger ( top of the page ) ?
Hi,
You can make font size bigger by add custom css in Claue > Theme Option > General Layout > Custom CSS
.jas-socials a, .header-text, .header__top .jas-action a { font-size: 14px; }
And increase 14 as number you want.
Best regards
thank you . can I have the shortcode for font bookman old style .and colour black ? thamk you
Hi,
If you want to use Bookman Old Style font you have to convert font to web font and include to child theme.
Best regards
how do i change Header Text Color and Background Color anly for the top of the page ( email ,phone number )? thank you
Hi,
You can change text color and background of header top in Theme Option > Color Scheme.
Best regards
Hi how do i put a big space in Center promo text ( Ex :Daniel Brighton ) the top of the page . Thank you
Hi,
Could you take a screenshot what you want. I still not clear about this.
Thanks
Hi . can i have your email address to send the screanshot , i can’t send it here .i have sent you the screanshot on facebook. Thank you
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.header__top {padding-top: 20px; padding-bottom: 20px;}
and change 20 to your number
For the next issue could you create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue. Our team will take a look and help you solve your issue.
Best regards
Hi .what i want is : space between two words. for ex ( Avraham Taylor ) i had send you screanshot on facebook
Hi,
Please add below code to Claue > Header > Center promo
Avraham Taylor
Best regards
Hi,
It can’t show code at here, please copy code from this link https://pastebin.com/T8cxB1gA
Best regards
HI guys, any update yet?
Hi,
We are working on new version and will release on next week.
Best regards
your theme is not compatible with php 7.0. My error log says this: 193 | ERROR | Extension ‘mysql_’ is deprecated since PHP 5.5 and removed since PHP 7.0; Use mysqli instead 193 | ERROR | Function mysql_escape_string() is deprecated since PHP 5.3 and removed since PHP 7.0; Use mysqli::real_escape_string() instead Will that be fixed in any new versions?
Hi,
Could you give us full message or screenshot.
Thanks
Hello Team,
Loved your theme looking forward to purchase.
But need some answers like child theme ready?
Compatible With Yoast seo ?
The final one recently woo-commerce has released its major update around 1 week back but looking at your changelog your theme has last updated on 23 December 17 my question is it Compatible with latest woocommerce and wordpress.
Hi,
Thank you for interested in our theme.
1. Yes, our theme compatible with Yoast Seo plugin.
2. Our theme compatible with new version of WooCommerce, have some minor issues we will fixed and will release on next week with some new improve.
Best regards
ok, what about Mega Menu ??
Hi,
About Mega Menu you can use this plugin https://wordpress.org/plugins/megamenu/ with our theme
Best regards
ok . but you people are in a plan to release mega menu with this theme or not ???
Hi,
In early future we don’t have plan to release mega menu with our theme. Now our theme included simple mega menu style. If you don’t insert image and html to menu you can use the menu included with this theme.
Best regards
ok Thank you
I have purchased your theme and imported the demo data and i found it very good theme design but however i have question as below:
1. Can this template design after imported demo data can be use as production with minimum work or minimum modification ? 2. I have added new product for test but i dont see ADD TO CARD button under each products. Can you guide how to fix it?
Hi,
Thank you for choosing our theme.
Sorry for late reply. This issue maybe cause by you enable catalog mode. Please disable catalog mode by go to Claue > Theme Option > WooCommerce > General Settings > Enable Catalog mode > Off
Best regards
I already Enable Catalog mode > Off but still not see ADD TO CARD button. Please advice.
Hi,
Could you create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and admin account. Our team will take a look and help you solve your issue.
Thanks
Hi I have installed the theme and the demo content but the images aren’t getting displayed anywhere on the website. I want the exact same website depicted by you in the live preview. Can you help me with this?
Hi,
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with your site url and admin account. Our team will take care and help you solve your issue.
Thanks
I’m getting an error when trying to go to the Variation Swatch part of my product editing page:
Fatal error: Call to undefined function array_column() in /home/karmax/public_html/wp-content/plugins/wpa-woocommerce-variation-swatch/includes/admin/class-wcvs-metabox.php on line 283
As it stands I can’t change the color for my swatches, please advise what I should do.
Hi
Could you please provide me a temporary admin account and website URL to take a closer look at this issue?
Please remove the password here. And send me account and website URL via our email janstudio.net@gmail.com
You can create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with your site url and admin account. Our team will take care and help you solve your issue.
I have a problem as the plugin “Open Swatch” doesn’t show in the list of plugins to be installed, so I am not able to set up swatches. Where can I find it if I need it?
Hi
Could you please provide me a temporary admin account and website URL to take a closer look at this issue?
Hi ! do you have the Theme Instruction to build a website ?
Hi
You can refer in our documentation here http://janstudio.net/claue/document/
Cheers,
Foster from JanStudio
no . I’m trying to make a small e-commerce website ,no more than two 3 pages . How do I delete all the other pages, for example i don’t want portfolio, lookback ,etc. there is no instraction how i could build a small ecommerce website with your theme? i need help ! thank you
Hi,
Please go to Dashboard > Pages and delete the pages you don’t use.
Best regards
Hi! I want to add a custom font. Where can i edit the head to add the link?
Thank so much!
Finally i can add the custom font 
... but i would like delete the primary font (poppins) that upload in the principal theme. I can do this?
Thanks so much!
Sorry but when I added the code, my child css don’t upload. Now, I have only this code in my functions.php:
function jas_claue_enqueue_script() { wp_enqueue_style( ‘jas-claue-parent-style’, get_template_directory_uri() . ’/style.css’ ); } add_action( ‘wp_enqueue_scripts’, ‘jas_claue_enqueue_script’ );
Thanks!!
Hi,
Please add more code i suggested and keep old code.
Best regards
Yes, I added old code and the code that you suggested me but when i do this the child css don’t upload.
function jas_claue_enqueue_script() { wp_enqueue_style( ‘jas-claue-parent-style’, get_template_directory_uri() . ’/style.css’ ); } add_action( ‘wp_enqueue_scripts’, ‘jas_claue_enqueue_script’ );
if ( ! function_exists( ‘jas_claue_enqueue_scripts’ ) ) { function jas_claue_enqueue_scripts() { // Google font wp_dequeue_style( ‘jas-font-google’, jas_claue_google_font_url() ); do_action( ‘claue_scripts’); } } add_action( ‘wp_enqueue_scripts’, ‘jas_claue_enqueue_scripts’, 10 );
Sorry, please remove old code on child theme and add new code at https://pastebin.com/SneJRsq8
if ( ! function_exists( 'jas_claue_enqueue_scripts' ) ) {
function jas_claue_enqueue_scripts() {
// Google font
wp_dequeue_style( 'jas-font-google', jas_claue_google_font_url() );
wp_enqueue_style( 'jas-claue-parent-style', get_template_directory_uri() . '/style.css' );
do_action( 'claue_scripts');
}
}
add_action( 'wp_enqueue_scripts', 'jas_claue_enqueue_scripts', 10 );
Best regards
Sorry but I have the same problem with the new code. The only problem is that don’t upload the child css with this new code.
Hi,
Did you activate the child theme before?
No, When I installed the theme I chose Claue and then I selected Claue Child.
Hi
For this case, please provide me a temporary admin account and website URL, I will take a closer look at this and give you the solution
Thank you
Could you give me an email?
Thanks!
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with your site url and admin account. Our team will take care and help you solve your issue.
Thanks
Yes
Thanks!
HI there, Ive just installed Home page 3 layout.
1. Am I able to change the menu background colour to black with white text. 2. or am i able to use a transperant menu, that works over the top of the header video (it pops up on top when i select transparent.)
Hi,
Thank you for choosing our theme.
1. You can change menu background color in Claue > Theme Option > Color Scheme > Header Background and header menu text color
2. You can change header to transparent by go to Claue > Theme Option > Header > Enable Header Transparent > On
Best regards
Hi , how do i delete the phone number and email address from the top of the page
Hi,
Thank you for choosing our theme.
You can delete phone number and email by go to Dashboard > Claue > Theme Option > Header > Header Top Left Content.
Best regards
Hi ,1) how do i make Font size biger ( the phone name and email address ) from the top of the page ? 2 ) how could I replace the phone number with the language . top of the page , left side ? thank you
Hi,
1. You can make font size bigger by add custom css in Claue > Theme Option > General Layout > Custom CSS
.jas-socials a, .header-text, .header__top .jas-action a { font-size: 14px; }
2. You can replace the phone number with the language by copy short code of language switcher in Claue > Theme Option > Header > Header Top Left Content.
Best regards
