13773 comments found.
The Top level mobile menu is showing on the desktop view and it’s also stuck and does not disappear. Where is the option to turn it off from web view?
Hi,
Thanks for contacting us!
Please start a thread on our support forum – https://www.kriesi.at/support/ and we will gladly help 
Regards, Yigit
Hi there, do i need to renew my support to get the fix on the buttons / padding breaking after the latest update?
Hi,
Please try updating the theme to the latest version 4.2.5 via FTP – https://www.kriesi.at/documentation/enfold/updating-your-theme-files/ and flush cache if you are using any cache plugin and if these do not help, please start a thread on our support forum so we can look into it – https://kriesi.at/support/ 
Regards, Yigit
Hello I have a problem with theme update in the themes options. I was in version 4.2.3 and despite the new update 4.2.4 he told me that my version was the last! Of course I put my themeforrest username and my API key. Since I did not see my problem in the comments, I did an update manually by FTP. The manual check told me that everything is up to date ??? cordially Charlyenvato
Hi,
Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.
If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest.
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello, I have pre purchase question:
I need to have 5 logos on the header, each one of theme linked to heir website.
I’ve put 3 examples on this document. Could you tell me if one or all of theme are possible with Enfold?: https://drive.google.com/file/d/1GA-puf--1Npyut9_xOsHkjt28kjBmKlv/view?usp=sharing
Thanks and best regards,
cHello?
Hi, we noticed an issue in this page: https://www.pergamy.com/it/prodotti/segnapagina-mini-con-dispenser-pergamy/ In the slider down below, the products should be clickable but from the second one to the fourth one this is not possible. We would appreciate your help with this. Thanks in advance.
Ouch …. the new update broke my website, whats going on
Hi,
That should not have happened. Could you please start a thread on our support forum – https://www.kriesi.at/support/ so we can look into it? 
Regards, Yigit
The styling for all buttons on the site has broken with the most recent update
Hello, I´m using your template for a years and very satisfied. But I have a quastion. I want to add conversion code to “send form” button. Can you help me with which file I have to edit and how to add this code to send conversion after contact form is submitted? <!- Měřicí kód Sklik.cz ->
<iframe width=”119” height=”22” frameborder=”0” scrolling=”no” src=”//c.imedia.cz/checkConversion?c=xxxxxxx&color=ffffff&v=”></iframe>. Thank you.
I know my support is over. I solved on my own question above. After upgrade to latest theme version, I solved some of error that happend (like no video/oreview picture showing), but I found an error, that can´t fix. On mobile device, hamburger menu not showing menu after click. I think there is an error. I have latest WP and template version, hamburger menu is showing but do nothing after click. I´ve read a lot of toppics, that users wrote, but no solution. Can you help with this? I think this is not an error caused by me. Thank you.
The styling for all buttons on the site has broken with the most recent update: http://bit.ly/2sKSn8e , how can I fix this?
Hi,
Could you please start a thread on our support forum – https://kriesi.at/support/?
Regards, Yigit
Hi Yigit,
Unfortunately my login on the support forum no longer works.
It seems like all of the margin and padding has been stripped from the buttons for some reason so they’ve just become text with a background color. Manually re-adding the padding in custom CSS seems to work to make the buttons the correct size, but the margin is not working to space them properly.
Version 4.2.4 Does not work with Gravity form. Version 4.2.3 ok with Gravity Form
Hi,
Could you please start a thread on our support forum – https://kriesi.at/support/ and attach temporary admin logins in private content field so we can look into it? 
Regards, Yigit
Could you give me the technical specs of the theme (css / js sizes) – average load times etc etc
Hi, pre sale question, it is possible make interactive maps with lightbox images? Thanks
Your header options are:
Menu and Logo Position Logo left, Menu right Logo right, Menu left Logo left, Menu below Logo right, Menu below Logo center, Menu below Logo center, Menu above
I want this: Logo left, Menu left and Logo left, Menu center
How is it possible?
Installed the theme for the first time and I received a parse error/syntax error (asset-manager.class.php – line 15) and now I can no longer get into my WP admin. I created a ticket in support, but I’m wondering how long it takes for a response. Also, it seems like you’ve got a version 4.2.4 that maybe got released yesterday (Feb 21)? Is that available for download yet? Thanks for your help!
Hi,
We have replied to you on our support forum. Let us continue there 
Regards, Yigit
Thank you very much for working with me on this!
Здравствуйте! Случайно оплатила 2 темы – нужна только одна. Прошу вернуть средства за случайно купленную.
Last changelog (for 4.2.4) is not
- updated: Magnificent Popup Lightbox
should be Magnific Popup Lightbox 
Hi,
Thanks for the heads up. We have corrected it 
Regards, Yigit
How to add visible CTA on page for mobile view
Hi,
You can add an Button element to your page and choose to display it only on mobile in Screen options tab of Button element 
If you have any questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hi, i just bought this. Where can i find documentation please?
Hi,
Thanks for choosing Enfold!
You can find documentation here – https://kriesi.at/documentation/enfold/. If you have any questions or issues, please start a thread on our support forum -
https://kriesi.at/support/ 
Regards, Yigit
Just bought ENFOLD, so far great theme with one exception: the use of “Sparky”, please remove this — it is very annoying.
Hi,
We will remove it in upcoming update 
If you have questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Hello, is it possible for a second-level menu item from a main nav submenu to be aligned to the right instead of to the left by default? i.e. Main menu link > Submenu link > Submenu 2 link. I can find no settings in the Theme Options to set that.
Regards, Frank
Hi Frank,
Please add following code to Quick CSS field in Enfold theme options > General Styling#top .av-main-nav ul ul {
left: 207px;
}
If you have any other questions or issues, please start a thread on our support forum – https://kriesi.at/support/ 
Regards, Yigit
Many thanks!