445 comments found.
please answer my question in email i need help how to fix some errors and how to do update
Hello,
I checked and see that our supporter has checked and replied your email. Please check it again.
Thanks & Best regards
demo import button still not working !?
Hello,
Thank you very much for contacting us. About this problem, please go to the our support system and create a ticket on it. Our supporter will check and support you.
I also notice you that, your support time is expired. So please renew it to get Support from our team.
Best regards
1. I find the way you have set up the images for the blog is not that great. I’d like to make my own adjustment since the images for the single post image is massive and would like to shorten the height so that the blog post at least shows above the fold but when I adjust the cropping to the actual image, the blog list gets cropped as well. How do I adjust this so that it renders properly? I set my blog image to 1170×460 with the height is the only thing that’s changing. Try adding this to one blog post (full width post) and see what happens. http://via.placeholder.com/1170x460
How do you adjust the rendered thumbnail size for the blog layout for pages like http://demo.wpthemego.com/themes/sw_topdeal/category/blog/?blog_layout=list&sidebar_blog=left. To automatically fit vertically.
2. Why does this theme render the full-size image in thumbnail? This isn’t best practice for loading images faster. It’s resizing the image via css and not serving the correct image but instead shows the native image rendered in a smaller frame. How come?
Can you please just answer the question instead of going through the routine of asking to submit a help desk ticket or asking for FTP info to make the change. I appreciate it but this theme requires so much upfront work to get changes done on a lot of parts makes me feel like it’s not quite complete yet and I know, you guys are constantly working on new updates/fixes/ features and I’m relieved of that.
Thankyou
Hello,
Thank you very much for contacting us and so sorry for not replying you soon. About your question :
For the image crop and thumbnail render, we use these default function of WordPress but not interfering the code in our theme. Therefore, please go to the admin => settings => media => then you can set the size of media for the post here.(http://prntscr.com/iyfezy)
Please note that, after change it, all the image which you upload before change size image will not change. You need to re-upload them or you can use regenerate thumbnails plugin.
I also notice you that, your support time is expired. So please renew it to get Support from our team.
Best regards
Hello. I install demo2 layout. Home page – “Add to cart” button is in the center and big, but shop page “Add to cart” button is small and in the right. How set up all same big buttons ?
Hello,
Thank you very much for purchasing Topdeal theme.
In the shop page, we style button add to cart like demo 2 for the list layout. If you want to add to cart button is like demo 2, you need to add some css code into the style.css of child-theme.
So, please go to the our support system(http://support.ytcvn.com) and create a ticket on it. Then provide us your site information. Our supporter will support you this request.
Best regards
ola boa noite gostaria de saber se voces faz a configuraçao do tema de acordo com minha necessidade?????
Hello,
Thank you very much for interesting in our theme.
Please tell me what do you want to custom here. I will give you an answer after knowing it.
Best regards
Hello, I have sent a ticket to support 5 days now but still no response to my ticket
Hello,
Thank you very much for your feedback and so sorry for not replying you soon. We miss your ticket.
I asked our supporter check your ticket. He has replied you in the ticket. Please check again.
Best regards
PLease how do i fix this. whenever i activate sw woocommerce, products stop displaying when clicked on
Hello,
Thank you very much for reply.
For this problem, please provide us your site information of your site via our support system. Our supporter will check and support you.
Best regards
How to change the color in the cascading menu img: http://prntscr.com/iroyxe
Hello,
Thank you very much for contacting us.
Now, we built 04 styles for sw woocommerce tab slider (http://prntscr.com/isckm6) and for each style, we added a color in the css code.
There, to change to color, please add some code css into the style.css of Revo child theme.
//For style default
.sw-woo-tab-default .resp-tab .category-slider-content .wrap-top .box-title h3 { background-color: #code_color; }
.sw-woo-tab-default .resp-tab .category-slider-content .wrap-top { border-top: 2px solid #code_color; }
//For style 1
sw-woo-tab-default .resp-tab .category-slider-content.style1 .wrap-top .box-title h3 { background-color: #code_color; }
.sw-woo-tab-default .resp-tab .category-slider-content.style1 .wrap-top { background-color: #code_color; }
//For style 2
sw-woo-tab-default .resp-tab .category-slider-content.style2 .wrap-top .box-title h3 { background-color: #code_color; }
.sw-woo-tab-default .resp-tab .category-slider-content.style2 .wrap-top { background-color: #code_color; }
//For style 3
sw-woo-tab-default .resp-tab .category-slider-content.style3.wrap-top .box-title h3 { background-color: #code_color; }
.sw-woo-tab-default .resp-tab .category-slider-content.style3 .wrap-top { background-color: #code_color; }
Best regards
ola gostaria de saber se esse tema tem a funçao de afiliados? aonde as pessoa pode se cadastrar e vender meus produtos? e ganhar comissao
ola gostaria de saber se esse tema tem a funçao de afiliados? aonde as pessoa pode se cadastrar e vender meus produtos? e ganhar comissao
Hello,
Thanks for your question.
This theme supports multivendors. You can use Dokan Multivendor or WC Vendors plugins to create a marketplace website. User can register as vendor in your site to sell their product. You can earn commission and configure this one in the backend.
Thank you,
ola boa noite. olha eu nao entendi a resposta! voces quis dizer que esse tema https://themeforest.net/item/topdeal-responsive-woocommerce-wordpress-theme/20308469?s_rank=8 ja vem com todas as funçao plugins Dokan Multivendor ou WC Vendors ??? e outra coisa voces desenvolve o site do zero tambem? ou configura a loja se sim quanto???
Olá,
Eu uso o Google Translate para obter sua idéia e também para essa resposta.
1. Este TopDeal oferece suporte a vários fornecedores e você pode usar plugins Dokan Multivendor ou WC Vendors.
2. Quando você instala o TopDeal e importa dados de demonstração, você pode facilmente ter seu site como nossa demo. Para os plugins Dokan Multivendor ou WC Vendors, você pode obtê-lo no diretório de plug-ins do WordPress. Se você quiser usar a versão Pro, você precisa comprá-lo do desenvolvedor.
Obrigado,
Hello,
Thank you very much for reply.
Yes, Dokan and VC Vendor is third plugins. So if you want it, you need to purchase premium version from the developer or you can download and install free version for your site. For each plugin, please click to the below link know more detail:
Dokan : https://wedevs.com/dokan/pricing/
VC Vendor: https://www.wcvendors.com/pricing/
If you have any other question for this theme, please let us know. We will support you.
Best regards
esse thema tem a funçao da pessoa divulgar meus produtos e ganhar comissão?
Hello,
We are so sorry that currently our theme have not support this feature.
If you have any other question for our theme, please let us know. We will support you.
Best regards
Greetings!
we hope you are doing good.
we have been facing some problems while importing the demos and another with woocommerce ( it’s not compatible with the latest woocommerce versions) + the css of the theme does not work with the Multivendor plugin ( Dokan Pro ) !
when we are trying to import the demos we always get the ISE 500 ( internal server error )
another annoying issue is with media uploads there is bugs in the latest releases of your theme that cause HTTP ERROR while uploading any media in the WordPress dashboard
Hello,
Thanks for your report.
Firstly, currently we updated this theme to latest version of WooCommerce 3.3.3. Please update it in your site then check it again.
If the issue remains, please create a ticket at our Official Support and provide us more detail. After checking, we will help you with this. If this is bug in our theme, we will update it in the next version.
Thanks,
Greetings!
any fast solution for the this issue: http://prntscr.com/iql0i2
- we need the sidebar to shows the categories related to the product or category ( something like showing the sub-categories instead of always showing “Parent Categories ” !?
- another issue with the live search results have you solved it in the latest update ?
thank you
Hello,
Thank you very much for reply. About your question :
1/ Please go to the admin => appearance => widgets => open sidebar left product sidebar => open WooCommerce Product Categories => then uncheck for Show hierarchy and check for Only show children of the current category parameter(http://prntscr.com/iqw6bx)
2/ Could you tell us more detail and provide us some screenshot for this problem?
Best regards
hello please am having error importing demo..and i have contacted your support theme in been 5days now haven’t gotten any response
Hello,
Thanks for your patience.
I checked the support system and see that you created ticket #TF293063 at 03/06/2018 9:27 pm and our supporter reply you at 03/07/2018 4:36 pm. However, we have not received any response from you. This is screenshot of the ticket: http://prntscr.com/ipz8ne
Please follow it then our team can check and help you.
Thank you,
Hi i try to see vendor dashbord on demo but its dont display seems error on all demo vendor page. also does this theme support wc marketplace?
Hello,
Thank you very much for interesting in our theme and so sorry for not replying you soon. We have just came back from the weekend. About your question :
1/ If you want to view vendor dashboard page on our demo , you need to create a vendor account first.
2/ Currently, our theme is compatible with multi-vendor include Dokan and WC Vendor. For WC Marketplace, we have not check it on our theme before.
However, if you have any problem with this plugin on our theme, you can contact us via our support system. Our supporter will check and support you.
Best regards
Theme with big problems is not a working mobile version, you need to do a lot of things yourself. Wordpress 4.9.4
Hello,
Thank you very much for contacting us and so sorry for not replying you soon.
For this problem, please go to the our support system(http://support.ytcvn.com) and create a ticket on it. Then provide us information of your site. Our supporter will check and support you.
Best regards
HELLO. I dont set registration form . Pleace help me .
I click registration form redirect to home page .
Hello,
To solve this problem, please go to the admin => WooCommerce => settings => Account tab => then set My account page for your site(http://prntscr.com/ik7qy1).
Thanks & Best regards
I bought your theme few days ago but i have a problem with posts it shows erorr 404 for all posts i tried to change permalinks but not working
and bei products i take something which its not normal please answer me i need help maybe you can acces my web to se
Hello,
Thank you very much for purchasing Topdeal theme.
Please provide us information of your site( admin account) via our support system(http://support.ytcvn.com/login.php) or email : contact@wpthemego.com. Our supporter will check and support you.
Best regards
please can you answer my question i need help
Hello,
Thank you very much for reply.
I checked on our support system by your name and do not see your ticket on it. So we can not help you now(http://prntscr.com/il8h9p).
Please provide us your ticket number. We will check and support you soon.
Best regards
Docs & FAQs .
Official Support .
Facebook .
Twitter
Hello,
Thank you very much for contacting us.
First, we checked and see that our supporter always tried our best to reply you as soon as possible. Last night, they checked your issues and helped you until 12:00PM – and it’s not our working time.
Now, we have a lots of tickets, then we will try to help you in 01 business day.
Second, our supporter replied you in your latest email. Please check it again.
Best regards
please can you answer my ticket
Hello,
Thank you very much for your feedback and so sorry for not replying you soon. We have just came back from the weekend.
I checked and see that our supporter checked and replied you in the ticket. Please check.
Best regards
hello dear friends i have problems with importing demo data coukd you help me ?
hi. i have purchased this template and have a problem now with installation. i recieve for homepage No3 Error: International Server Error (500) Please advice
Hello,
Thank you very much for purchasing Topdeal theme.
Please go to the our support system and create a ticket on it. Then provide us information of your site. We will check and help you.
Beside, we can send you the quick-start package for the first installation. If you want it, please tell us in the ticket. We will provide you a link to download.
Best regards
hi. i have purchased this template and have a problem now with installation. i recieve for homepage No3 Error: International Server Error (500) Please advice
PLEASE CHECK OUT THE PROBLEM
Hello,
Thank you very much for purchasing Topdeal theme.
Please go to the our support system and create a ticket on it. Then provide us information of your site. We will check and help you.
Beside, we can send you the quick-start package for the first installation. If you want it, please tell us in the ticket. We will provide you a link to download.
Best regards
magentech the new version of wc is not compatible with dokan. The vendor page is mess up. You should fix that.
Thanks
Hello,
Thanks so much for your comment.
Currently we update our theme to WooCommerce 3.3.1 the latest one. Also, the Dokan Team has updated to new version to work with WooCommerce. You can have a test first before doing in your live site.
Our team will check and release the update fir this soon.
Thank you,
Let me know when will be done to test cos old theme with dokan has no messup the page.
Thanks
Yes, thank you. We will check and release the update soon 
Hello, Is it accept bitcoin payment?
Hello,
Thank for your question about this theme. As I know, WooCommerce support bitcoin as currency then you can use it as payment method.
Thank you,
I need your answer asap
Hello,
Thank you so much for your comment.
You can create a ticket at our Support System at http://support.ytcvn.com then our support team will check it and help you as soon as possible. Also, we’re in our Lunar New Year Holiday then the support is a little bit limmited.
Thank you,
