21577 comments found.
Hello, I deregistered my theme from my website, because I want to transfer it to another domain. When I click install to the new domain I get this message: Are you sure you want to do this?
Please try again.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
It worked somehow 
Good. Thanks for letting know.
Hi my client has bought the theme few years ago 2014 We have an issue with visual builder but no way to find the license key where can i get it ? Thanks in Advanced
Hello,
There is no separate “license key” for bundled plugins: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
If you experience issue with the theme (or bundled plugins) – pease get in touch with our support at support.dream-theme.com
Hello! please reply to my ticket 68481
Hello,
Our support policy clearly states that:
Support requests are being processed on business days from 8:00 to 17:00 (GMT 0.0) [normally] within 24h in the order they were received.
We are sorry, but we do not prioritise requests from one users over other. A bit patience please: wait your turn – we’ll get back to you really soon.
Thank you for understanding!
Feature Request:
Hi Dream-Theme,
Please could you add a function for Mobile Browsers to inherit Theme Color Currently I am using below code and have it pasted in ‘Theme Options/Advanced’ which is working. <meta name=”theme-color” content=”#**”/>
Would be great to have this as default.
Thank you. 
Hi,
Good suggestion. Forwarded to our guys. I think (though do not guarantee) that we’ll be implementing it in one of upcoming updates.
Awesome. I see this has just been implemented in the update released a few hours ago. – Thank you.
You’re welcome. It was couple of lines of code so our guys decided to do it right away.
I use this theme on all my websites and it doesn’t work on iPad, the layout is nudged to the right. You can see this as frontlineproductionservices.com or 310productions.com
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello, The PSDs folder only contains 3 files for the blog. Is there another download or link to download more PSD files? Like for the homepage. Thank you.
Hello,
We do not have more PSDs because it’s much faster to design the site right in the WordPress then in Photoshop..
Each time I purchase the theme do I get a different license number? If so, how do I find all of my license number? For example it says I have 3 license for this theme, how do I find the 3 different numbers (or is it just one number used 3 times)?
Hi,
Try using this tool: http://repo.the7.io/manage/
(Note that it’s still in beta, so minor glitches may occur).
Hello, I never find reply for this question ; but I need to change the icon hover on portofolio… how to make that in CSS? Also, I need to use the editor from the Appearance menu? Thanks
Hi,
This can be achieved by writing custom CSS code.
If you are familiar with CSS editing, you can use FireBug (FireFox plugin for web-developers) or Chrome web developer tools to define which style should be changed and where. Here’s an awesome screencast by WooThemes on how to use it: http://vimeo.com/20917974.
Otherwise please consider hiring an experienced developer or contact guys at our Custom Shop: http://custom.dream-theme.com.
Thanks, but your video link is not available… please just tell me how to make that if possible. Thanks a lot
I’m sorry but that’s quite a bit of work. We cannot “just tell” how it can be done – we cannot provide free educational services.
Please consider hiring a pro developer to assist you with it.
Go pricing tables not allowing me to download samples from their website as my account doesn`t show as having purchased their plugin. How can I download the samples from their website?
Hello,
You cannot. GPT author forbids to include demo data to theme package. You can learn more about bundled plugins licensing here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
I am building a website with this theme and realized that on the main blog page there are only 6 blog post visible but no further posts. Further post are published and also can be called with the direct URL, but they are not visible on the blog overview page.
I am using the latest version and checked all settings, but could not found any problem relating to this. What is the problem?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Thank you, but I don´t will register and open an account for a simple request, will resolve this myself.
Trying to log into your support system. Your password reset links say they are all invalid. Please help
Hello,
Link is perfectly fine. Most probably your mail server block emails from our support site..
Anyways, please post your username and email that you’ve used in our help-dest – we will reset the password and send it back to you manually.
I’m getting the email. When i click the link, it goes to the support page and there is an error message that says the link is invalid.
Hi there! Please, advice me how can I put js scripts leading from header to footer? I need to increase loading speed of my website
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, thank you! Seems that I found the way — 3thd party plugin is the simples way. Love your theme!
Good. Thanks for letting know.
Hi ! where can i edit the option of copyright information?
sorry i found it
Hi,
Thanks for letting know.
Hello, Is it possible to horizontally scrolling the site pages? Thank you!
Hello,
By adding custom CSS – yes.
How can I get that custom CSS snippets? I am OK to pay addition if necessary.
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Great! Thanks!
the partners and clients are no longer available as a tab in the upgrade?
Hello,
1. Make sure you have “The7 Elements” plugin installed (The7 > Plugins).
2. Enable the post type in question in The7 > My The7, in the “Settings” block.
it is installed but i dont see that setting can i please get a screenshot?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with setup.
Thanks!
I have two licensed for this theme and I have moved the hosting of the site to another server and now both sites the theme will install but has no functionality in the backend
Hello,
You need to de-register those old sites first. If you do not have access to their admin areas, please use this link to register them: http://repo.the7.io/de-register/
The best theme. Exellent work!!! Keep it up
Hi,
Thank you.
I’m wanting to have a background image which I can then place content on such as a form and text – is there a way to add a background image like this and have content on top?
Thanks in advance.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
hi there – where can you change the font sitewide rather than doing it individually for each header tag etc?
after a quick and easy way.
thanks!
Hi,
I’m afraid that will not be possible. Sorry.
can i use the same theme in 2 domain?
Hello,
No, you can’t. In fact, all themes on ThemeForest require 1 license per 1 site: https://themeforest.net/licenses/standard
