Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Semrush SEO tool is reporting a bunch of “missing alt text” warnings on product image thumbnails. It started after I’ve updated Flatsome to 3.5.2 (via Dashboard Update, I’m also using official Flatsome child theme, my WP is 4.9.4,). I’ve confirmed that all product images have alt tags, regenerated thumbnails (using RT plugin), and deleted all cache, but the warnings are still there. Is this an issue with Flatsome? Any suggestions what to do?

Do u have RTL demo to check it?

Here is an example from an customer https://alkhamisoud.com/ :)

Hello, I am running latest Woo, Wordpress, Flatsome

I experience a problem since last major woo update.

Only Simple permalinks work minifashion.gr/?p=123, anytime we change to any other option we can an error at the Front “File not found”

We cannot cache, we cannot sitemap the website it’s a mess.

Hi there, Flatsome is only a theme for WooCommerce. This looks like an issue with your WooCommerce or WordPress installation.

We had that solved but anyway a member of our team took the liberty to post a question without notifying us!

Thanks for the reply have a good one!

Hi, Does the theme supports RTL languages (ARABIC)?

Hi there, yes it does :)

Here is an example from an customer https://alkhamisoud.com/ :)

How to move the “Add a review” area to the bottom for comment to be wider.

Short codes for banner & pictures seem to work on firefox/safari … on chrome when you load the site the images don’t appear but blue and white placeholders are there… if you refresh the page they load… any idea why this is?

Never seen that before. Have you tried use the Page Builder ?

Ok thanks. I thought it was strange. It started happening after I used the page builder to do it. Previously it was just coded images. I realized it also happens on the payment page, but only on the input boxes for credit card info (not for billing/shipping).

Pre-purchase questions – Looking for custom emailed receipts and if they can be sculptured with the theme.

- FYI -Send an email via support and it was rejected because I have not purchased ... go to your site, click contact, it sends me here ... this sort of sucks

Hi there, Flatsome is just a theme for WooCommerce. You need to look for a plugin for WooCommerce that could do this :)

Why too much blank space in left & right side of the browser. When layout selected Full Width? http://prntscr.com/il3029

Why too much blank space in left & right side of the browser. When layout selected Full Width? http://prntscr.com/il3029

Hi there,

You will need a bit of CSS to reduce the paddings on the blog pages.

Ever since the upgrade I can’t get my headers to work. My site https://www.dubbscoffee.com is not adjusting correctly with my headers and it’s all jumbled up on all of my pages. How can I fix this?

Everything is going crazy on the site. The tag line is being thrown into the middle of the page. The header is all jacked up. I haven’t changed anything (or added any plugins). Please help.

Try downgrade to latest v2 version. It’s included in the zip file you download from Themeforest. Learn more here about V3 here: https://docs.uxthemes.com/article/188-upgrade-to-flatsome-3-0

I did that….

Hi, guys. I found the solution here for showing review count. Hi there, should be possible by adding this to custom CSS: .woocommerce-review-link{position:relative!important; opacity: 1!important;}

But the it’s broken in new line. How can I get it on the right next to stars, like default woocommrce?

https://www.k-print.si/izdelek/puzzle-iz-lastne-fotografije

Hi there,

I’ve just checked your website and noted that you managed to find your way around this.

Hi,

I’m having a problem, UPSELLS does not show the variable products I choose on the product page. Displays only the products automatically. In CrosSelling it works normally, I can choose the variations that appear.

Can you help me?

Thank you

Hi there,

Please shoot an email via support and we’ll look into the issue.

Pre-sale question Is it possible to add text or picture above or bellow the add to cart button

I have an issue on login popup, the register form not work on all another page, just work on my account page.

There is no action when i click register button.

Hi there,

Please send a link to your site via support and we’ll look it

cart and checkout titles are completely wrong after last update…. please fix it ASAP.

Hi there, we have not changed anything regarding this.

Do you guys not provide separate forum for create ticket about issues?

Hi there,

You can reach support here

Bug?!? Even if you are not logged in and browsing incognito, the pop-ups from ux builder appear: https://example-site.com/wp-admin/edit.php?page=uxbuilder&post_id=27&edit_post_id=158 Should appear only if logged in as admin

Hi there,

Please ensure that you are running the latest Flatsome version 3.5.2 https://docs.uxthemes.com/article/77-how-do-i-update-the-theme

Can someone post the shortcode of the 3th and 4th price tables on this page:

http://flatsome3.uxthemes.com/elements/price-table/

The UX Builder does not work on my site :(

Thanks in advance, Ronnie

Hello Ronnie, sorry for the trouble.

In regards to the UX Builder not working in your site, please see https://docs.uxthemes.com/article/202-missing-customizer-or-ux-builder

in checkout we have the below:

Have a coupon? Click here to enter your code

so the user should click it to open coupon code field, is there is a way to show coupon field by default?

Sorry, there is currently no option for that. We will have an option to change that in the future :)

Theme Option and its sub options are not working. Getting 500 error. http://prntscr.com/ikstwm

Hi, i noticed a tiny glitch in the matrix. I’m using Flatsome 3.5.2. When setting up Newsletter signup in the header (top bar), if you already selected a Newsletter block, the fields for Newsletter signup title and subtitle don’t show. I was looking for a way to translate the title (showing in the tooltip) and the only way was to change it in the element-newsletter.php (header -> partials). After i changed the Newsletter block to “none”, entered the title, changed back to a custom block, it showed the title properly. Not very intuitive, right?
Regards

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