Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Cart 269,000 sales
Recently Updated
Well Documented

UX-themes supports this item

Supported

This author's response time can be up to 2 business days.

28348 comments found.

Hello, Is it possible to make the wishlist feature only for logged in users? and how please. Thanks.

Hi there,

This feature is only available for Premium users in the YITH Wishlist plugin https://yithemes.com/docs-plugins/yith-woocommerce-wishlist/wishlist.html#logged-and-unlogged-users

Hi

Can you please tell me how can i enable Breadcrumb in blog posts

Hi there,

I’m afraid we do not have a setting for this, you will need a plugin. Please see https://kb.yoast.com/kb/implement-wordpress-seo-breadcrumbs/

Hi there, I am having a problem on the tabs section, under Our Stores. I’m trying to use the customizer to change the color of the font on the tab. When I make the changes in the customizer it shows. I then hit publish.

As soon as I exit the customizer and the page reloads it reloads to its original color of black and does not apply the custom css. It is not a caching issue either as I’ve cleared my cache.

Can you please assist, or atleast tell me why this would be occuring? i’ve tried multiple times and the selector ID is not changing on each reload, so it’s not a problem.

Looking forward to your prompt response.

Hi there,

Please shoot an email via support and we’ll look into it.

For some reason when I upload images into the image gallery of a blog post, all of them look blurry like they are bad resolution (but they’re actually very high resolution photos). However, when you click on the photo and open up the full screen slider the photos are perfect. Is there a fix for this?

Hi there,

Set the image size to Large in the gallery element options

Hi, my mobile menu button (the three bars) seem to overlap my blog post titles, how can I fix this?

Hi there,

Please send a link to your site via support and we’ll look into it.

Hi, how do I add a button that will show strictly on mobile devices and tablets and not on desktops? Thanks.

Hi there,

You can add a CSS class to the button and then write some CSS to style that button

Hi, I’ve already done so but how do I make the button only visible to Mobile and Tablets and not to desktops?

Do you have any plans for saving items as a template in the UX ? It could be very usefull to be able save custom grid as a new template or banners, etc…

Hi there,

The feature is in progress as noted here https://uxthemes.canny.io/flatsome/p/ux-builder-templates

Hi. We purchased the theme, and it’s being used in our WooCommerce store.

However, I’ve noticed (using GTMetrix) that images being served are not being scaled, resulting in large images being served into smaller placeholders,eg:

“The following images are resized in HTML or CSS. Serving scaled images could save 1.7MiB (71% reduction).”

This is from the report https://gtmetrix.com/reports/www.stealadeal.co.uk/sJtcmZHV.

Can this be fixed with a tweak to the theme?

Hi, i’m interested to buy this theme but i have seen that have some “hentry” errors (author and updated) can you fix ?

Hi there,

The issues have been resolved in the latest update.

Can someone post the shortcode of the 3th and 4th price tables on this page:

http://flatsome3.uxthemes.com/elements/price-table/

The UX Builder does not work on my site :(

Thanks in advance, Ronnie

Hi there,

In regards to the UX Builder not working on your site, please shoo an email via support and we’ll check it out.

Hi there,

In regards to the UX Builder not working on your site, please shoo an email via support and we’ll check it out.

In order to solve the product image size problem everyone is facing and closing this recurent discussion:

Could you please make an online demo page, with your last theme update + woocommerce last update., showing us the standard no sidebar product page with for example:

- 607×910 main product image - and 117×124 vertical gallery additional images

If you can show me this working on a demo page then i will put my hat off for you. And of course please explain how without any CSS and only with your customizer you can achieve this :)

Thanks on advance

P.S: Please do not reply to modify size in customizer as this is not working of course.

I’m really sorry for the confusion regarding this. The thing is that you actually set your images to 607px wide, but Flatsome stretches the images 100% wide inside the container. Flatsome uses a 12 column grid system and the images follow that. 510px wide is the default, but you can change the width of the container in Theme Options > Shop > Product Page.

If you’re not happy about this you can get a refund.

Ok now I understand the container size system even if I already understood that I will not be able to scale these containers to the size I want. Do you think you could add more flexibility to this whole system like: - being able to choose product page width (not just sidebar/no sidebar) - being able to choose the vertical ilage gallery size in product page - being able to choose main image container size

On the other side I noted that photos in the product page main container are always looking slightly blurry/unfocus compared to the natural one used to be displayed in that container. Are you applying a filter or something when downsizing to fit to the container size?

Is this a Bug ? UX builder not loading nagivation menu , says “sorry no pages are found ” any help ?

Only happens inside UX Builder?

Yes . Only inside UX builder . I have nav menu set already but won’t showup on UX builder while using nav element . Please check ?

i was thinking to buy this theme , but i have a question , what if i want to import demo and keep my old products and posts , because am already have much , and i dont want to delete

That’s possible :) You don’t need to import demo content at all. You can also choose what demo content you want to install

Hi,

Have you recently in the last day or so released an update to this theme. I have been developing my site and now the product pages are not changing format in customisation mode.

Yes, we have. Have you updated to latest version?

Wondering if you have fixed the compatibility with Revolution Slider? I last used your theme about a year ago and emailed support and they said they were working on a fix but I have not seen anything in the change logs and i’d like to use the theme again but Rev Slider is a requirement. I am aware you have your own slider, however revolution slider is a lot more powerful. Thanks!

We don’t get any support issues regarding it, so it might be been fixed by Revolution slider team.

how to upgrade theme

hi sir how to upgrade 3.5.1 to 3.5.2 pleases

You can use the automatic update if you go to Apperance > Themes in WP Admin

How to hide or prevent stars from appearing here and on the site as a whole.

http://d.up-00.com/2018/03/151993016233211.jpg

Did you try disable it Theme Options > Advanced > WooCommerce ?

Nothing changed. Stars are still visible

Hi there,

You can find a setting to disable the star reviews in WooCommerce > Settings > Products > Product Ratings.

I service a client that uses Flatsome theme. I can’t seem to figure out an issue we just started having. We run a multi-site installation. The UX Builder won’t load on the main site with the www prefix. Although on any subdomains it loads perfectly and functions as expected. We’ve deactivated all plugins, included network-wide plugins. We’ve commented out all our additions in the function.php file, we’ve also checked the console and no errors are populating. Any ideas as to what’s going on?

Hi, its been year and a half since you promised ‘booking’ demo for your theme . Are you guys even developing that demo or is it just scam ?

When installing the sample data via the setup wizard on a multi network site it keeps showing the following error: Pages ajax error This makes the navigation menu missing when seeing the demo?

Hi there,

Please increase your WP Memory Limit to at least 512MB and then try again.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey