I tried adding css – but it did not center. I made the box position relative now and tried a whole bunch of options but nothing worked. Any suggestions?

You need to center both the image and the blocks. Example: https://cl.ly/q79d

It’s impossible to center your blocks on the image when the image is left aligned inside a full-screen row and your blocks are also left aligned.

So you just need to add margin: 0 auto; to your custom blocks and then select to align the single image module to the center.

By the way…Total has it’s own “Image” module which is a bit more optimized and slimmer then the default WPBakery one.

- AJ

changed to the total image module and implemented your changes. It worked like a charm. Thanks again for your amazing support.

Hi,

You could increase the width of your site or enable the full-width header:

• https://wpexplorer-themes.com/total/docs/customize-your-layout-widths/
• https://wpexplorer-themes.com/total/docs/full-width-header/

However, because you have so many items in the menu and the menu is very large it may be best to either slim down the menu to make it smaller or use a different header such as header style 3 – https://wpexplorer-themes.com/total/docs/header-styles/ – this way you won’t have issues responsively.

- AJ

Hi,

All image size settings can be found at Theme Panel > Image Sizes. More info in the docs here: https://wpexplorer-themes.com/total/docs/define-your-image-sizes/

- AJ

Hi,

Thanks for logging into the correct account.

What I mean is to remove the sharing module from your page wherever you added it with the page builder and re-insert it.

Of course you need to make sure first you have updated your theme to version 4.6 first – http://wpexplorer-themes.com/total/docs-category/updates/

- AJ

Nothing has changed to the redirection field for over a year. This page is not redirecting on desktop or mobile, have you double checked the page settings? Any child theme edits that could be breaking things?

- AJ

I don’t have a child theme! (Although I should). It works now – so wouldn’t that inconsistency possibly have to do with the theme itself?

Hi,

If it’s working now, then it sounds like a caching issue. It’s impossible for the function to “all of the sudden” start working, if you are using a CDN like CloudFlare be sure to clear it or if you are using a caching plugin or server cache be sure to clear it whenever making any changes to a page or your site.

- AJ

Hi,

• Since Total can’t break the Yoast breadcrumbs like this, I had a look through the plugin code and it’s definitely a bug with Yoast. I will report the issue on the Github repo right now.

• The updated WPBakery came out just a few hours ago, once it’s been fully tested I will release the updated version with the theme. I don’t like to send over the updated plugin until I’ve made sure there aren’t any issues

- AJ

Looks like the Yoast issue has already been handled: https://github.com/Yoast/wordpress-seo/pull/9135#pullrequestreview-102035221

AJ,

Thanks a lot for the quick reply and the update. I read the fix for Yoast. I’ll just wait on both updates.

Sorry i’ve just found the solution… My error was that i selected my news page as a post page within customizing/posts page and customizing/blog /general/main page. I quit it and modify my news page attributes template as blog. And now it’s work fine !!!

Hi,

All plugin updates are provided via the theme, so to update all you have to do is update your theme and you’ll see a notice to update the plugin. Please see the docs here: http://wpexplorer-themes.com/total/docs-category/updates/

Of course you can also purchase your own singular license of the plugin which is only $25 to get built-in auto updates and the added premium features of the plugin if you want.

If you have any issues with the updates let me know.

- AJ

Hi AJ We have updated the theme – but the slider revolution issue is still occurring .

We have been experiencing an issue with our sliders where they stutter / judder on load . Note we have tested and don’t get the issue when say twentyseventeen theme is used

Slider revolution suggested that we update the theme / plugin

Please can you offer help KR Andrew

Hi Andrew,

Thank you for your patience. Are you able to share the URL so I can have a look. The Total theme doesn’t make any alterations to the slider so it should work the same no matter what theme you use. I’m not sure what you mean by “shutter/judder” so if you can share the URL for me to look it would be very helpful.

Did you already update the theme and plugin? I send the links on how to update earlier: http://wpexplorer-themes.com/total/docs-category/updates/

If you have any troubles updating please let me know.

- AJ

Hi,

The issue has been fixed. If it’s not working for you, make sure your theme is updated correctly and you will need to remove and re-add the module so it can save the settings correctly.

- AJ

ps: Please log in with the correct account used to purchase the theme or please purchase the theme if you haven’t yet. Support is for verified customers only. Thanks!

Hi,

Thanks for the heads up. When choosing the Post Title option for the heading it should display the custom title if one is defined. I updated this file – https://cl.ly/q0ZT – if you replace via FTP at wp-content/themes/Total/framework/helpers/ – it should fix the issue.

Let me know if you have any issues and of course this tweak will be in the next update as well

- AJ

Yup. Thanks for the update bro!

That’s very strange, I’ve never seen or heard of this. Are you sure it’s not an issue with an add-on in your browser? Does it happen in all browsers?

The Custom CSS panel uses the core WordPress text editor so there is nothing you can do inside the theme itself to modify the editor you would have to modify WordPress functions.

If you have a lot of CSS though my recommendation would be to use a child theme instead though – http://wpexplorer-themes.com/total/docs/child-theme/ – and add your CSS in your child theme’s style.css file, it’s easier to manage this way, renders faster and you can use any text editor you want

- AJ

Hi Zak,

Make sure you have the Testimonials post type enabled for your site – https://cl.ly/q0jB

More info on how to add testimonials: https://wpexplorer-themes.com/total/docs/testimonials/

- AJ

Perfect, thanks AJ!

No, as long as the setting is enabled it should work. This is what I was saying to do incase I wasn’t clear: https://cl.ly/q0zk

It’s just the 1 setting causing the sticky header to be disabled on mobile so nothing else could possibly conflict and doing this works when I test myself.

- AJ

Ahh I always had the Header style two on, so it wasnt the same sticky header! When I changed to One, I saw the mobile support field. Working fine now, I love you!

Oh, sorry I should have mentioned that. I’m glad it’s working now.

You’ve done an awesome job with this site, soooo cool!

- AJ

Hi Michel,

This is a browser issue with how margins work. Instead of adding a bottom margin to your social use a bottom padding and it will work – https://cl.ly/q0cT

- AJ

Thank you AJ, I was too dumb to trust Chrome too much and not think about this myself

Hi,

It’s impossible to offset this specific link because it’s a standard browser “jump” link which is going to an ID on the page and the browser calculates these before the site has loaded and also the browser has no idea if there is a sticky header or not.

The only way for the browser to land in the correct spot is using the theme’s local scroll functions just like this – http://growingleadership.com/summit2018/#faculty

- AJ

Hi.

“Tickets” are emailed based as explained here: https://wpexplorer-themes.com/support/how-it-works/

I see you submitted 3 tickets and we’ve replied to all of them but haven’t heard back from you. Here is a screenshot from the last ticket you submitted – https://cl.ly/pv4L

Please reply back to our response we can further assist you

- AJ

Hi Tonny,

If you want it to display like a dropdown make sure to set the correct settings in WPML. The way the dropdown works in WPML is all the settings are controlled via their admin panel, so you need to set it to a dropdown style in there – https://cl.ly/pv0K

This is actually fairly new settings in WPML that didn’t exist when I made the original docs so I’ll update my docs accordingly to show this.

- AJ

seems much better but there are times where it seems that the wrong font loads first. There is this fraction of a second adjustment.

It shouldn’t be possible to see any “flash” because the font is loading before the CSS/html of the site so it should render smoothly. I’ve tested in all browser and refreshed without cache enabled and I don’t see it…Are you having the issue in a specific browser?

- AJ

Hi AJ – I was having the issue on chrome on my laptop – but perhaps it was just a caching issue as everything now seems fine. thanks again

example: http://novoausta.sitepe.com.br/blog/

Hi,

The section where you have your blog has the “stretched row” enabled which uses javascscript on doc-ready to stretch the row which causes a short “flash” you can add css to prevent that but instead it will cause an animation “out”. I would actually recommend disabling stretched row so that your grid is inline with your header. Then if you want to make your site wider use the layout options – https://wpexplorer-themes.com/total/docs/customize-your-layout-widths/

- AJ

Didn’t hear from you. Couldn’t figure it out. But hacked it with CSS display: none;

Hi,

It looks like you may have outdated files in your child theme causing the issue. There was some updates made to the file at partials/header/header-logo.php to add new hooks making it easier to insert custom content via a child theme to the logo section (as requested by many customers). If you have this file in your child theme you need to either delete it (doesn’t look like you are actually editing this file so no point in having it in your child theme) or update it accordingly based on the parent file.

- AJ