Hi,

Please find the below-given link and read and follow the instructions your issue will solve.

1. https://www.modernmarketingpartners.com/set-featured-products-woocommerce/

Thanks.

hi,
if you can’t support me for this request , please give me custom URL used in shop page to filter on sale products and another custom URL used in shop page to get the featured products .
thank you.

Hi,

You need to go to Appearance >> Widgets and use filters that show in the screenshot: https://prnt.sc/iosd3j as per your requirement and set those filters in any of the widgets and then go to the pages backend you have created and set that widget in the sidebar of that page from Page Options: https://prnt.sc/iosd2h this is the only way you can do it.

Thanks.

Hi,

We have tested our latest theme and do not find this issue. Please make sure that your Theme and Plugins are updated if not then update it and also check your site after removing the browser cache and deactivating all your site third party plugins. Hope you will not find an issue if yes then we need to debug your site but after purchasing your support extension because your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

i’ll try with disable all plugin .. but sorry … is not possible every update there is something wrong or change …

Hi,

As I told you before that we have tested our latest Theme but do not find this issue but the issue is at your end so we are working on it and soon you will find an update without having this issue until that please be patience.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

First of all thanks for showing your interest in Porto WordPress.

And yes the product price is by default shown on the shop page and yes Porto WordPress has enabled discount percentage option in its Theme Option.

Thanks.

Hello, Thank you for your reply. One more thing i want to ask is that does your theme has the option for variable products to show discount percentage on product thumbnail ? I have a theme installed but it doesn’t has show discount percentage on variable product, but it shows it on simple product. I don’t know if i have explained it right but i hope you can understand what i am trying to say.

Thanks

Hi,

Yes, you can set discount for variable products using Porto WordPress Theme. Please see these screenshots: https://prnt.sc/ip75si & https://prnt.sc/ip75ti & https://prnt.sc/ip75rv we have used Woocoomerce plugin in our Theme you can read more about variable products here: https://www.xadapter.com/adjusting-the-price-of-variable-product-for-providing-the-discount-in-woocommerce/

Thanks.

Hi,

You need to drag and drop the submenus like shows in this screenshot: https://prnt.sc/iohvqb and it is working perfectly fine at our end: https://prnt.sc/iohvrg

Thanks.

Hi,

We have tested it at our end and it works perfectly fine please try once after deactivating your site third-party plugins hope you will not find an issue if yes then we need to debug your site but after extending your support extension because your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please use this plugin for taking backup[ of your complete site: https://wordpress.org/plugins/duplicator/ please read and follow the instructions written in this doc.

Thanks.

Hi,

Please check that your Theme and Plugins are updated or not if not then update it and check your site after removing the browser cache.

OR

Please deactivate your site all third-party plugins because it seems to be the plugin confliction issue and check your site after deactivating third-party plugins hope you will not find an issue.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Please check your site Porto >> System status and if there are certain labels having the red background then you have to solve those first.

Try to deactivate your site all third party plugins and then check your site after removing the cache.

Check in your browser console that is there any issue or not if it has then solve that.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Can you please try once updating/installing the latest Theme by following the steps given below hope you will not find an issue if yes then we will do it for you.

Please try to install/update your theme by yourself first if you fail then we will do it for you. Please follow the below steps:

1. Take the complete backup of your current site.(If you are updating theme)
2. Go to CPanel wp-content/themes and rename old theme Porto to anything.(If you are updating theme)
3. Upload the latest zip file of the theme there in wp-content/themes.
4. Extract the zip file of the theme there.
5. Go to WP Admin Panel >> Appearance and activate the theme there.

Your theme will be updated easily.

But First please make sure your server requirements is meet with the latest Porto WordPress theme requirement if not then please make sure to set first server requirements first.

Thanks.

Hi,

Please read this article: https://wisdmlabs.com/blog/reorder-content-woocommerce-product-page/ and change as per your requirement.

Thanks.

Hi,

Please read this article: https://wisdmlabs.com/blog/reorder-content-woocommerce-product-page/ and change as per your requirement.

Thanks.

Hi,

Please check that your Theme and Plugins are updated or not if not then update it and check your site after removing the browser cache.

OR

Please deactivate your site all third-party plugins because it seems to be the plugin confliction issue and check your site after deactivating third-party plugins hope you will not find an issue.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Sorry to say that but we have not tested any third party plugin with our theme regarding tags yet but we have searched and finds some plugin you can test those ones by one and check which will work for you.

1. https://wordpress.org/plugins/simple-tags/
2. https://wordpress.org/plugins/tags/tags/
3. https://wordpress.org/plugins/tags/tagging/

Thanks.

Hi,

1. You can change default Theme font sizes from Appearance >> Theme Options >> Skin >> Typography as per your requirement.

2. You can contact to Woocommerce regarding “discount coupon” to remain closed by default because it is the default property of Woocommerce Plugin.

And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hi,

Can you please share your live site URL with us where this issue occurs.

Thanks.

No because the project is still locally. But, basecly, the problem was the last update. I saw on skin_1.css a line that has a design error. Some one set padding-right to 30px and do not set padding-left has you can see above: .main-menu-wrap #main-menu .mega-menu > li.menu-item > a, .main-menu-wrap #main-menu .mega-menu > li.menu-item > h5 { padding-right: 30px; } I solve the problem adding padding-left to 30px too. But I would be happy if you fix in the issue for the next build. Thanks Anyway.

Hi,

We have tested it at our end and it is working perfectly fine and you are facing that issue because while updating your theme some files may be crashed that is why the issue occurs.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

We have used Woocommerce Plugin in our Theme and Woocommerce has it’s default functionality to show product Thumbnail images, not the videos but you can do it with the help of some third-party plugins like: https://wordpress.org/plugins/woocommerce-embed-videos-to-product-image-gallery/

Thanks.

Ok then. “This plugin you’ve recommended hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.”

Hi,

Yes, we only provide our dedicated support for the Theme Options related issues not for the third party plugins as it is beyond our limitations.

Thanks.

Hi,

As we replied to your ticket that we have set your issue now you need to clear your cache and you have an issue on another page so we will look through it and soon you will find the reply of your ticket.

Thanks.

The issue is not fixed at all. Please check the URL in the ticket. I am using a few machine to try.

Hi,

We are working on your ticket and soon you will get the reply to your ticket once it has been solved until that please be patience and do not comment here anymore regarding your ticket.

Thanks for your understanding.

Hi,

1. Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your mini-cart it will appear on your page.

2. You can change that search word as per your requirement by editing .po file from wp-content/themes/porto/languages.

Thanks.

Hi,

First of all thanks for showing your interest in Porto WordPress.

Sorry but you cannot import more than one demo on single site but if you want some pages of the main demo then install shop demo on your main Live site and install the main demo on localhost and then copy the page content of main demo you want to live site where shop demo installed by making a new page.

Thanks.

Hi,

1. Please read the docs from below given link hope it will help you: https://www.skyverge.com/blog/hide-woocommerce-product-image/ https://stackoverflow.com/questions/46740935/woocommerce-remove-product-image-from-shop-page-and-single-product-page https://wphowto.net/remove-image-from-woocommerce-product-page-1678

2. You can make shop page like spreadsheet from Appearance >> Theme Options >> Woocommerce >> product Archive by choosing View Mode to List.

Please see these screenshots: https://prnt.sc/inxne3 & https://prnt.sc/inxng1

Thanks.

I have read all these instructions but still it could not handle my problem. I want to hide images of some products and display them like spreadsheet on some specific pages not all the pages. some products with images and some without images like spreadsheet but on different pages. how can i do that ?

Hi,

However, you are asking the support for the customization of the theme, We don’t have any option like that, and we are unable to help. We really want to help you but we had no much time. You can contact us via nicework125@gmail.com if you want to order the additional service

Regards