Please response me also in product page your add to cart in not working

Another example of what we need:

show product variations (with their own image) as separate products on the product listing pages

Hi,

Please follow our document to create variation swatch for product http://janstudio.net/gecko/document/#create-attributes and http://janstudio.net/gecko/document/#create-product-color-swatches

You can show swatch on list by go to WP Addons > Variation Swatch > Show on list > Yes.

Best regards

Hi,

Could you send us the support topic? Which issue you have?

Thanks

Thank you for your prompt reply! I sent it to the4studio.net@gmail.com (is it correct)? 1. I’ve purchased Gecko theme, regarding blog section, it’s basically showing the full article instead of a shorter section before “read more” button. How can I change to smaller section of text showing? 2. On the product feature section on home page, after I select my product, the discount price is crossed off instead of the RRP price How can we fix this? Should be crossing off $1200. Thank you very much!

Hi,

Thank you for interested in our theme but the March monster sale end so the price update to full price.

Best regards

I tried to purchase it 2 days ago, all the other themes in sale went in basket at correct price but yours didn’t. I emailed envato with screenshots for proof and am still awaiting a reply from them. Sale hasn’t ended I can see it.

Hi,

Please go to Settings > Reading > Your homepage displays > Homepage and choose the page you want to change layout.

Best regards

Hi,

I can only see my own sites there?

Hi,

You only have to purchase $60 one time payment. Yes our theme support latest version of WooCommerce. Please refer our document at http://janstudio.net/claue/document/#install-theme to install theme. You only need to extract the file download from ThemeForest and upload.

We don’t provide live chat support. But we will respond as soon as possible.

Best regards

Thanks for your fast response!! Can u tell me what should I watch out before update the theme/woocommerce/wordpress?

Hi,

With minor update on WooCommerce ( example from 3.2.2 to 3.2.3) you can update normal. But with major update ( 3.2.x to 3.3.0 or 3.x.x to 4.0.0) you should wait for us check and give us question before update.

Best regards

Thanks

Hi, i saw clauevis similar to this theme. Can u tell me the significant difference between 2? I am gonna sell bicycle accessories and there are not much products i have (only about 30-40 products)

Which theme u more recommended?

Lets say i edit/add some codes on theme file, do i need to re-edit it everytime when i update the theme ?

Hi,

1. The Claue theme have more some separate features (lookbook, product bundle, and product page layout) if you need more function for your site, you can use Claue.

2. We recommend use child theme or theme option to add your custom code so when you update parent theme your code will be prevent you don’t have to re-edit.

Best regards

Thanks, will buy gecko in a moment

Thanks,

Sorry sir, another question. There are so much required plugin in order for this theme to work, will it slow down the site performance ?

1. Can i change the font of product title (on collection list) 2. Can i change font color of price? 3. On demo mobile, the header top show social media logo & currency? Can I hide them? I want the site logo on the top 4. If i needed, i want to add announcement bar on the top (above) can i do it? 5. Can i hide the “qty order” & wishlist icon on product page. I want it just show long “add to cart” button 6. Can i hide SKU on product page? 7. I am gonna use countdown timer, will it work on gecko? 8. There are still plenty parts of site that i want to hide/add/remove, will gecko support help me after purchase? 9. Is child theme same as custom css?

Thanks

Hi,

1. These plugins are recommend plugin, you can install or not.

2. Yes, you can change font of product title in Theme Option

3. Yes, you can change with some custom css code

4. Yes, you can hide these on mobile

5. Yes, you can add annoucement in Theme Option

6. Yes, you can hide qty and wishlist icon

7. Yes, you can hide SKU with custom css

8. How you want to use countdown timer?

9. Yes, we wil help you after you purchase

10. With child theme you can custom PHP, CSS, JS code. The custom css function only support CSS to style.

Hope you purchase our theme soon.

Thanks

Hi
Sorry for keep you wait, we do not support via Skype anymore. So please kindly open a ticket in our support forum, our dev team will check and help you solve the problem.
Regards,
JanStudio support team.

Well it’s not really good. At least you guys can tell me via skype. Is your theme compatible with WooCommerce 3.3.1?

Hi, We haven’t checked yet, please do not upgrade if you feel some uneasiness. We will release a new version compatible with the latest version of WC soon. Please stay tuned.

It should be been tested before they released it. Any estimated time for your update?

Hi,
The new version will be released in the last week of this month.

Regards

Any update? You guys should work on the product images on mobile either. It’s really hard to zoom in.

I tried to create an account on your support site but no luck. “ERROR: Couldn’t register you… please contact the webmaster !”

Hi,

Sorry because inconvenience.

Our support system now have issue, we are working on to fix the issue with support system.

We will inform you when the issue fixed.

Thanks and best regards

Thanks. Can you fix the image issue on mobile? I told you guys many times before.

Hi,

Now our support system work now. Could you create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/gecko/ with details of your issue, your site url and admin account. Our team will check and help you solve your issue.

Thanks