Hello,

If you have purchased the theme with your account on theme forest you can download latest theme update which contain latest plugins versions. You can update theme manually as covered here https://www.youtube.com/watch?v=duvezfgPrLY&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=5 or you can update it automatically with Envato Market plugin https://forums.envato.com/t/envato-market-wordpress-plugin-beta/21639

If you didn’t purchased it you don’t have license for it so please purchase the theme from here https://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054

Qode

I am interested on buying the theme since i like it very much. But i am not a developer and don’t want to built my website from scratch. If i buy the theme, my webpage is going to be upgrated ? or i have to built a brand new website? I understand that new features have been added on Bridge Theme and i am ready to make some adjustments, but make it again ..?

Hello,

If you are already using Bridge you don’t need to worry about update, it is using same architecture and your content is safe because it is saved inside WordPress database.

In case that you are using some other theme, then note that migrating to another theme my require recreating of some pages, which depends on how they are created. For example if you have used some page builder plugin other then WPbakery Page Builder which is required by bridge you won’t be able to use existing elements from your site, and this is something normal for all commercial themes here on Theme Forest.

If you are interested in something else just let us know.

Qode

Hello,

You need to create your Google Maps API key and to add it from Qode options > General https://www.screencast.com/t/GZq4kqSF

Qode

i add api but i still dont see a map

Hello,

It is there https://www.screencast.com/t/Ur0HlnnMFZXv . Try to clear browser cache and check again.

Qode

Hello,

WordPress is loading jQuery version and this is required coding standard for all theme and plugin authors. If you want to include custom version there are many tutorials which you can follow like maybe this one https://www.webhostinghero.com/change-the-jquery-version-wordpress/ . Note that lover version is loaded by WordPress on purpose because many plugins won’t be compatible with newer versions so if you encounter some problem revert your changes.

Qode

Hello,

Try to clear browser cache and then login with Envato account again and try to submit a ticket.

Regarding that label, it is from WooCommerce plugin, so you need to translate it in plugin translation file for your language but it is probably easier to use some translation plugin like for example loco translate.

Qode

Hi there,

And thanks for contacting us.

Yes, Bridge theme have header bottom widget area which is on the right side from the menu, and also header top with left and right widget area can be enabled from theme options.

Regarding content element, they are pretty standard, and for slider at the top you can use Revolution slider plugin which is included with the theme.

Regarding footer, you can have exactly the same amount of footer widget areas to place your content.

Let us know if you have any additional questions.

Qode

Hi there,

It could be that you are trying to do this with account which doesn’t have admin privileges or you are installing it on WordPress network installation where you need to install plugin over main dashboard and to allow it for sub sites.

If you need help with this please contact our support team by submitting a ticket at https://qode.ticksy.com and provide them with WordPress and FTP admin access.

Qode

Hi there,

Please submit a ticket to our support at https://qode.ticksy.com and provide WordPress admin access in your ticket so they can check this on your end.

Qode

You’re welcome.

so, almost a week has passed since my first request for support. The problem is not solved. What should I say to my customer?

Hi,

It seems that there is some hosting issue. I have informed support to check your ticket, and they will reply to you there as soon as possible.

Qode

Hello,

Responsive image option for Qode title area will scale image to fit the screen while maintaining image proportions so result will be this https://www.screencast.com/t/3fVHxhR335 . Image will fit available width but will have small height. When responsive options is disabled you will be able to specify height and you will get slightly different result. If you want something else, adjustments might be possible with some css code but for that you need to contact our support at https://qode.ticksy.com

Qode

Hello,

I can’t find your code. Try to add it from Appearance > Customize > Additional CSS field, and it should be working without !important.

Qode

Hi Qode. I’ve opened a ticket for this – PRIVATE TICKET #1504877. Grateful if you could take a look thanks. C

Hi,

Thanks for the ticket ID. I’ll inform support team.

Qode

Hello,

Demo 11 http://bridge11.qodeinteractive.com/ is using Qode slider at the top but in case that you have replaced it with some other slider plugin which is included in the theme (Rev slider or Layer slider) you can update these plugins after updating the theme to latest version https://www.youtube.com/watch?v=NI7LJwkXUAA&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV&index=6

Qode

Hi,

Thanks for the ticket ID. I have informed support, and they will reply to your ticket shortly.

Qode

Hi there,

The problem is not solver and is very urgent, please take a look at the ticket #1500827

Thanks!

Hello,

Support will reply to our ticket as soon as possible.

Qode

Hello,

Install and activate Contact Form 7 plugin first and then import demo data and contact forms from the demo will be imported. Also, you can check instructions for creating layout for CF7 form in theme documentation http://bridge.qodeinteractive.com/documentation/3-demo-content/3-4-importing-plugins-content/3-4-2-contact-form-7/

Qode

Hi there,

Restaurant Menu is custom post type with its specific taxonomy for its specific purpose, which is kind of post like default posts in WordPress. This means that you can use some plugin for exporting XML file like default WordPress importer on some other plugin for WordPress org. Helpful reading http://www.wpbeginner.com/wp-tutorials/how-to-exportimport-custom-post-types-in-wordpress/

Qode

Thanks for the explanation,

These colors will be inherited from global color options in the theme, and if you want to change them separately without changing theme options, you can apply custom css code below from Qode options > General > Custom CSS field and change color values to your liking:

.qode-restaurant-menu-list .qode-rml-label-holder .qode-rml-label {
    background-color: #ffcc00;
    color: #ff0000;
}

Result https://www.screencast.com/t/DJWvf8W33kx

Qode

it works great! Thanks a lot

You’re welcome

Hello,

Theme can be updated automatically with Envato Market plugin https://forums.envato.com/t/envato-market-wordpress-plugin-beta/21639 which communicates with Envato API. Plugin is included with the theme but you can also download and install it separately from provided link. For bundled plugins, you will be prompted to update them when you update theme but you can also update them manually as covered here https://www.youtube.com/watch?v=NI7LJwkXUAA&index=6&list=PLNypD600o6nLFmxDfvLXYbH6LjWSoAhaV

Qode

Hi there,

Front end builder is disabled by default but it is possible to enable it as explained in this article https://qode.ticksy.com/article/9537/

Qode

Thank you so much! It worked!

Last question, now that I’m using the front end editor and checking how the website looks in desktop vs mobile, how can I make a change permanent in desktop but not mobile?

I have a few buttons that look perfect on desktop but too big on mobile so I want to resize the mobile without affecting the desktop.

Thank you!

Hi again,

Button size is determined by its content (text), so if you are using large button with a lot of text button will be large on smaller screens. This can be adjusted with some custom css code but you need to contact our support regarding that by submitting a ticket at https://qode.ticksy.com/

Qode

Hi there,

Header skin can be configured from per page options, and this setting will override global options, so to have same menu edit pages, and remove header skin settings from Qode header section on a page. You can read more about header skin in theme documentation http://bridge.qodeinteractive.com/documentation/6-header-setup/6-1-initial-settings/6-1-1-header-skin/

Qode

Hi again,

Load more or filter will work with just on portfolio list on the page, so right now it isn’t possible to have two lists on same page with this functionality. I can’t remember of similar requests in the past, but I’ll forward this one to our team so they will consider improving this functionality if possible for one of future theme updates.

Qode

I just want to use Load More in one Portfolio list, the other has a filter of 6 videos with a category. Is that in the case?

Hi again,

Please share a link to that page so I can see what is the issue.

Qode

Hi there,

Templates are default WordPress functionality and they are working fine in child theme. I just tested this and template is listed https://www.screencast.com/t/zO7aWqxqWKbS . If this is not the case on your end, then problem is somewhere else.

Qode