21578 comments found.
Theme works very slow. I have gone through the steps to make it faster (from support). I also installed W3TC and it still works very slow. Sometimes it doesn’t load at all. On godaddy sometimes i see this error: https://gyazo.com/4d040a361e8bb9a899f4e1670656829c
Hello,
Answered your 1-star review.
Hello, how can I change the color of text links, sitewide? Thank you.
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Thank you for your reply. Anyway I think it is sad that I should renew my support just to get a piece of information concerning what appears to be a missing basic feature in the theme.
Wow, hold on a minute. You should not renew anything! Go ahead and submit a ticket – we never refuse the help.
I changed default Avatar in /wp-admin/options-discussion.php, but won’t show in post’s comment.
I just found a way.
Hi,
Great. Thanks for letting know.
Hey here, I want to remove the up arrow that appers after scrolling down (or move it to the center). How do I do that?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello,
On my website, mobile version does not work slider ? Layer Slider
www.prografik.pro
Hello,
Them Option > Advanced. Disable the “normalize resize” option. Also consider using Slider Revolution instead of Layer Slider. Subjectively it’s much better option at this moment.
thank u sooo muchhh…
My pleasure 
Busted! You have used this purchase code on 7 different domains. It violates Envato Standard License and is not cool. Please purchase missing licenses ASAP as we have to report the incident to Envato.
I got same warning with others guys. Im used just on my 2 web. And it warning 7 domains. 7 domains or 7 times change?
Hello,
1. Update the theme. The message will become dismissible (and with much more appropriate wording).
2. There’s a mistake in old version. It’s should be “website addresses” – not “domains.
3. Make sure you’ve read, understood and comply with Envato Standard License
Thanks!
Do you have a mega menu you recommend for this theme? I tried several free ones and did not get satisfactory results.
I realize that The7 has mega menu functionality built in but it’s pretty limited.
Hi,
There are no mega menu plugins that will work with The7 
Sorry.
Howdy
Does this theme use its own page builder? Or it uses visual composer?
Hi,
The7 relies on WPBakery Page Builder (formerly Visual Composer) and Ultimate Addons.
Hello there. i am surprised that i can not add woo-commerce categories under the main nav. I added categories but are not showing in menu setting under the categories tab
Hi,
Same surprise here. It should not be an issue..
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I have installed a pre made site. I can’t find a way to change the footer and headers (phone adress, e-mail atc). How do i do it and how can i fasten my site. It takes 7 seconds to load I am for 2-3 ?
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
do you plan to implement an easy way to upload custom web fonts. Because google web fonts will be a problem according to the GDPR
Hi,
> do you plan to implement an easy way to upload custom web fonts.
Yes.
> Because google web fonts will be a problem according to the GDPR
Who told you that?? According to our researches this seams to be a disinformation. And someone eagerly reproduces it..
It is not clearly by google and still a problem – at least until google changes their privacy informations to that point or the first court decisions will come.
https://github.com/google/fonts/issues/1495Nevertheless it would be a good thing if you could implement an easy way to upload custom fonts (take a look how easy it is with avada). This would be a good thing for the most customizable theme on the web.
Hello, I have started to use one of your templates but it has not worked out. Can I delete the template and start again with another template from scratch? Thanks
Hi,
The simplest way is to wipe the WP entirely and reinstall it. In future you can use plugins like like All in One WP Migration to make snapshots of your website to revert to them.
Hello I wonder how to place the navbar under the revolution slider like this demo https://the7.io/agency/ ? I need to have a big screen first and get the navbar. Thank you for your help and to guide me to have the same template. Best.
Hello,
If you choose to have a slider in the header section, there’s an option to place the navigation underneath it.
Please could you tell me where can I find this option please? In themeoption? I never see this option. Thank you for you concrete answer.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi,
is it possible to set up the footer with visual composer and not with the widget ?
Thanks
Hi,
If you are going to use an add-on like Templerra – such behavior can be emulated.
in 6.3.0.1, added a style: .items-grid .post-content { -webkit-flex: 1; -moz-flex: 1; -ms-flex: 1; flex: 1; } this style broke the post page.
Hi,
Works fine for us though. Which page/browser/OS exactly you are referring to.
in there a way to disable sidebar in whole site?
Hello,
Unfortunately there’s no buyers badge in your profile..
If you’ve bought the theme from another account (or helping someone else who purchased it), please submit a request via our online help-desk: http://support.dream-theme.com – we will get back to you ASAP. (Note that you’ll be asked to enter the purchase code for verification purposes.)
Thanks!
I just purchased it and it works cool, but I can’t edit with WP Bakery, it says I have to contact theme author.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I did and still getting no answer from you. Thanks!
Hi,
It was a weekend. We, unfortunately, do not process tickets on weekends A bit patience please – our guys will get back to you really soon.
Hello, Can you tell me pls how i can sort my post or photoalbums with custom order. In my website i will have portfolio which will be with custom order and blog will be sort of Date. Thanks in advance !
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I am trying The7 over Avada this time to see how it works. I put together a few layouts, tested a bunch of features. So far, so good! A couple of updates have happened already and all is well. No issues. Let’s hope it continues.
Thanks dream-theme!
Hi,
Thanks for feedback – glad to hear it!
can you please point me in the right direction? thanks David
Hello David,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
I found the answer – It is not called “Tabs (side)” Strangely. it is called “Tour”
