Hi! Your codes are just not specific enough, yes Uncode definitely add support for skins and you need to create a code that take this concept in consideration (this is pretty easy). What color and hover color you need your shop add to cart buttons so we can suggest the code you need?

Hi and sorry for delay! No at the moment it’s only backend.

Hi! What you refer exactly with reset license? Do you mean you need a refund? In case you need to ask via the official Envato refund form otherwise please explain better your needs.

No, i’ve just changing my website structure.. And i deleted all the files. Now i want to reinstall the template.

You don’t need to reset anything about the license, you are free to rebuild your site. If you are now installaing Uncode on another host you can move the registration just by registering the new one. Anyway if I missed your needs and you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Thanks for the speedy reply! Will look through the links.

Hi again! I’m a little confused how this theme works because there are so many variations, so do correct me if I’m wrong:

We can pick and choose what kind of top menu, overlays, front page design, etc, that we want and they’re not limited to the individual themes shown in the live preview.

For example, I can mix and match the Blog Masonry style with the Blog Impact style, and choose a completely different MENU HEADER that’s not found in either of the latter two’s demo?

Hi! Once you install the Uncode Theme and demo contents you have an exact replica of the whole Uncode demo (http://www.undsgn.com/uncode/) just with placeholder images (https://support.undsgn.com/hc/articles/214001065), so yes you can definitely match settings and layouts. For example you can use any of the menu styles you see with any demos, at the right of the demo there is a white widget you can test some menu styles.

Hello!
you can get the automatic update after registering the theme through Envato Toolkit plugin or you can download from your Donwloads section on ThemeForest and then upload it via FTP to your server.
Here you can find more info: https://support.undsgn.com/hc/en-us/articles/214001205-Theme-Update

Let us know, best

This is the latest version of uncode which I downloaded from Envato about 5 days ago.

In the past when I used the theme it used to work with no issues at all.

Then I changed my theme for a while because I wanted different features.

And recently I saw uncode had been updated so I decided to try it again and that’s when I started having the issues.

- Don

Hi motionsquared! I don’t think it’s update related otherwise potentially here you should find 34.000+ comments reporting problem in save Theme Options, by the end any users need to save Theme Options to work with the site or after the theme update (in fact you report same problems also with old version)...
It seems you have some server issues or some conflict with extra stiff you probably have installed. I invite to check if this article helps: https://support.undsgn.com/hc/en-us/articles/115000580429

So you were right, it is a server issue. In case anyone else sees this thread, I’ll share my findings:

This theme will not work on Godaddy’s more expensive VPS hosting package. Seemingly because of the master override that is on the ‘Max Input Vars’ value (and not changeable)

Strangely enough this is not the case on the ‘Shared’ hosting environment, the ‘Max Input Vars’ works just fine here and the theme functions as expected.

Thanks again for the help!

Hello Chris,
in this case I recommend to contact our support center https://support.undsgn.com/hc and provide there the details you use to register so we can better check privately.

Looking forward to hearing from you, best

okay thanks i sent a message. i’m really new to WP so appreciate your patience

if you can recommend a good forum for noobs to ask questions and get guidance, that’s also appreciated.

I recommend to google for very basic questions: Wordpress is so popular that there are tutorials for almost everything.

There is an official Wordpress forum https://wordpress.org/support/ and, when you’ll decide to put the hands into the code, you can try here: https://wordpress.stackexchange.com/

Best

Hello!
Could you be more detailed please? On “Theme Options -> Customize -> General -> Body Font Family” you can select a font among the list of fonts you have installed. But if you want to use a different font for single post content only, I’m afraid the only solution is via CSS.

Let me know, best

Please, contact Envato: authors don’t have any control on those aspects https://help.market.envato.com/hc/en-us

Best

Hello!
Ivo has replied hours ago to your ticket, please check among your emails or on our support center. He has been blocked by some security setting of your server.

Let us know, best.

May I know how is he going to reinstall the website? Right now it is under construction?

Hello!
Our agent is working on your ticket at this very moment, you’ll get an answer soon.

Best

Hmm, ok, I understand. But I still have a lot of trouble with the time of the site’s display: despite the plugin WP Rocket, it is very slow, much too slow! So, that does not satisfy me! i need help please In addition, I meet another problem: if I want to share the site on social networks, no visual is available to illustrate my sharing! Is this normal?

Hi FolPensee! Something odd is happen at your site and it’s not a js file that cannot be loaded at the top, probably your host has very slow download or precessing time, unfortunately without a check (live URL) is not possible help you in words. If you think our demo has some magic/tricks I invite you to verify our showcase or some Uncode based websites with WP Rocket, please find references here, as you can see Uncode is a top performer: https://support.undsgn.com/hc/articles/115004168269
Here you can find infos how to control your social share images etc…: https://support.undsgn.com/hc/en-us/articles/360000376005
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

thank you for your reply. I submitted a ticket on your help center platform.

Hi! Do you mean something like the search icon here ok top? https://undsgn.com/uncode/homepages/blog-metro/
Or this example? https://undsgn.com/uncode/homepages/classic-help-center/

That’s what I was looking for – thanks!

Hello!
If you have already checked role manager, I can only recommend to open a ticket in our Help Center, there we have a completely dedicated support team https://support.undsgn.com/hc so you can provide your login credentials privately and we can better check.

Let us know, best!

Hi, please share your live URL so we can check, not possible debug just in words, otherwise please check if you are able to replicate in our showcase or demo site. Thank you!

I found the cause.

There was a [slow external embeded video & image] on demo post.

Until they were loaded my imported-demo post (XX.com/blog/blog-full-width-grid/) was loading and then stopped.

And after the [slow embeded media] was loaded, It finished loading.

The page load was very fast when I cleared [slow external media].

Easy to say >

- total my server loading time : 2s

- total slow external media loading time : 4s

start loading…

step 1. my server loading : 1s

step 2. slow external media loading 4s (my server is waiting for external loading to complete)

step 3. my loading 1s

step 4. finish

• Even if the [external media] load is not completed, I wants to continue loading.

ex. uri >

~/blog/blog-full-width-grid/

same as: https://undsgn.com/uncode/blog/blog-full-width-grid/

Hi t2web! Unfortunately without a check to your live site it’s not possible to help, by the end our demo with same setup loads in a breeze (right?), so it’s seems your server has some problems with external resources like YouTube or Vimeo (the code and the theme are the same, only the server is variable), please share your site so we can check.

Hello,
I’m sorry but I’m afraid you have to create a custom solutions, since tabs in Uncode don’t allow to do that. Maybe a good freelance could help you: with some JS shouldn’t be hard to create simple tabs that are triggered by images.

Let us know, best

Hello Henry, first of all try to update to the latest version and let us know if somethings changes.

If you have an error report, however, send it to us, definitely. If you prefer to keep it private, just use the contact form on our profile page: https://themeforest.net/user/undsgn#contact
Let us know, best.

Fantastic – i’ll send that now to you. I do have 2 screenshots to attach though…

Cheers, Henry

For files and images you can use Dropbox or other file sharing solutions and just provide the links, of course.

Hello!
I guess you are looking for uncode/partials/menus.php. You can copy the entire class `unmenu`, paste it into your child theme and edit it as you prefer: it will override the original one.

Hope this helps, let us know.
Best

Hello, did you have any problem?
Actually theme settings are set by the Uncode’s code itself, so you don’t need them. That feature comes from the framework behind the admin panel that allows to export fields as well, but the fields are printed from the code of Uncode itself, as I said, and it would be redundant to import/export again. By importing/exporting Theme Options you’ll be able to replicate the entire Theme Options Panel.

Please, let us know however if I missed something, thank you.
Best