26721 comments found.
Hello,
I want to add a custom link in menu which will take the user to another website. But I would like that link to be opened in a new tab. I don’t see any option on how to do this. Please assist.
Thank you.
P.S: I have already submitted a support ticket but I cannot wait for 2 days to get a reply from support for this quick question. So if you can kindly help.
Hi there,
Support replied to your ticket already.
Qode
Hi there,
You can change background from Qode options > Header https://www.screencast.com/t/G4gYUYCtQ
Qode
Hi, how can I stop the movement of testimonials on hover? is there a custom css for it? Cant seem to find an option in Testimonial Carousel settings.
Hi there,
Such an options doesn’t exist unfortunately, and since java script is responsible for that part, this can’t be changed with some css code.
Qode
It is impossible to change the color of the menu text in several demos (1st Level Menu). Customizing the colors of 1st Level Menu text does not work! Please reply there and take the test!
Thank you!!
Hello,
If you are using header skin you won’t be able to apply custom color since header skins are using predefined styles, so make sure that you have removed header skin from per page options (when you edit each page), or globally in case that you have set it from Qode options > Header.
Qode
thanks a lot for the explanation, now it worked perfect!
Thank you very much
You’re welcome.
Hello there
I use the left Menu and I want to have more space from the logo to the top. How can I solve this? Thanks a lot 
Hello,
This probably can be changed with some css code, so please contact our support regarding this and share a link in your ticket at https://qode.ticksy.com
Qode
OK, too bad. Unfortunately, my support is currently expired but I will extend this soon. Thanks a lot
You’re welcome.
Hi .. Your theme is awesome.. and I am using it for more than a year… thanks. I added workflow element to my site just same as this site: http://bridge90.qodeinteractive.com/ ; but I wonder if there is any possibility to align center all the texts (in left or right) ? thanks in advance
Hello,
Such an option doesn’t exist unfortunately, but this is certainly possible with some css code, and you can contact our support regarding that by submitting a ticket at https://qode.ticksy.com and they will gladly assist you with this.
Qode
My support has been finished long time ago.. is there any chance of help?
Hi again,
Our support can help with minor css modifications like this one, but since this isn’t a theme bug, and it is modification which you require you have to extend support and to contact support team regarding this.
We understand that your support has expired, but since Envato inducted paid support, after expiration of 6 months of free support users have to extend support, and we have to follow these rules and to play fair to other users which have valid support.
Qode
Hi, is the 14.0 Bridge version compatible with Woocommerce 3.3.4?? (https://zapatoferoz.es/wp-admin/network/plugin-install.php?tab=plugin-information&plugin=woocommerce§ion=changelog&TB_iframe=true&width=640&height=662)
Hello,
Yes, latest theme version is compatible with WooCommerce 3.3.4.
Qode
Hello,
That gallery isn’t part of the theme functionality. Some plugin is being used https://www.screencast.com/t/otr9THUSfvtL – dop thumbnail gallery or something like that.
Qode
Thanks reply,
You’re welcome.
Any chance I can get replies on tickets #1507143 and #1517154?
Hello,
I have forwarded your tickets to support, and they will reply to you asap.
Qode
The LayerSlider hero slideshow on my homepage loads perfectly. But when you navigate away from the home page and try to go back, by either using the back button, clicking the logo, or choosing the “home” menu item, the LayerSlider only loads the top portion of the slideshow. If you refresh the page, the slider once again loads correctly. I have disabled most, if not all other plug-ins not packaged with this theme, and am running the latest wordpress and layerslider versions. Thanks in advance
Hi there,
Please contact our support by submitting a ticket at https://qode.ticksy.com and provide WordPress admin access and a login link so they can check this on your end.
Thanks, Qode
I renewed my support but I it is not registering with your ticksy.com website. how to I correct this?
Hi there,
Try to clear browser cache and then try to authorize to Ticsky and to submit a ticket.
Qode
Hi! 2 questions that i could’t find answer:
- Qode Instagram: I install qode instagram widget, i connect with my account, i create a widget that it's called Instagram and i enabled content bottom to show in different pages and also in qode general, but...i don't see anything. This is the url: http://146.66.84.236/~racered9/racered/- Header responsive: It's very strange, but if i see the page in a very wide screen, the responsive header cover the first row of the content, doesn't respect the padding or margin of that row and you can't see the form. Here is the url: http://146.66.84.236/~racered9/racered/contacto/Could you help me please? Many thanks as always!
Hi there,
1. Make sure that you are using latest theme version because it have connect / disconnect option for Instagram in Qode options > Social, so try disconnecting from current account and connect again.
2. It is working fine https://www.screencast.com/t/9ipBvVTf , just refresh page when you are resizing browser window since scripts will be initialized on page load.
Qode
Great about numer 2, i didn’t know what was happening…but…
About number 1, QODE INSTAGRAM WIDGET doesn’t work…i reconnect again and it shoud be shown befores the footer in the homepage, just after the social networks icons but nothing appears…
I’ve created the widget Instagram, i call it from the setting which says bottom content in the webpage and it shoulb there…but doesn’t work, please help!
Url: http://146.66.84.236/~racered9/racered/
Many thanks!
Hi again,
We can’t assist here without admin access, so please contact support bu submitting a ticket at https://qode.ticksy.com and provide WordPress admin access.
Thanks, Qode
Hi! I tried to send you an email to support@qodeinteractive,com but doesn’t work. I can’t create a ticket because the theme was buyed for my client because i reccomend it for him, but now he is on holidays and i don’t have his credentials to submit a ticket. How can we do?
Many thanks!
Hi again,
Please try to contact support over email at support[@]qodeinteractive.com and I’ll instruct them to check this and to reply to your email.
Qode
Hi guys…
I am working with the demo “Listing” of Bridge doing proofs for a new project.
The problem is that I have been observing a loading error of the individual listings for 2 or 3 weeks.
The listings are there, but by selecting one from a search (or any other screen) to see its full information does not just load and does not show the information. Load the header, the blank space of the listing (or only the video if having it) and the footer. I have tried to open them in a new window or tab and if they load. Any idea of the failure?
Hello,
Our support needs to check this. Please contact them by submitting a ticket at https://qode.ticksy.com and provide website link and WordPress admin access.
Qode
Hi Guys,
Im trying to figure out how to make the “Title and Breadcrumb” of my pages go full width. At the moment it looks like they are displaying within Grid.
How can i adjust this so the title and breadcrumb fits the whole of the screen?
Regards Tom
Hi Tom,
Such an option doesn’t exist unfortunately, but this might be possible with some css code or by modifying title.php file. You can contact our support regarding this at https://qode.ticksy.com
Qode
Hi Team, I would like to ask if there is a chance to upload my own social icons to the footer?
Hello,
Yes, if you have them as iconic font or images, you can add HTML markup for your icons inside one of footer widget areas by using Custom HTML widget.
Qode
Hi Team, I’ve installed the Tech Blog demo and imported content.
The demo content works fine but the problem is that when Im creating new posts, the Homepage shows the [visual composer] code instead of only showing the text from new post: https://imgur.com/YPBtnlZ
This bug isn’t there on the demo content: https://imgur.com/OoFKo1H
Please let me know how do I fix this asap.
TIA
Hello,
You just need to provide custom excerpt for each post as explained here https://qode.ticksy.com/article/9445/
Qode
I have just tested the speed of this theme with no caching plugin or content and its taking 10 seconds to load on shared hosting. This is crazy! I need to get this site to load within about 4 secs which seems impossible to me even with the best caching plugins. Is there any way to turn off some of the unneeded features to speed this up?
Hi there,
The speed of your website depends on several factors like resources (memory_limit and post_max_size) of your server, the speed of your PC, the versions and amount of the plugins you have, and with multi purpose themes with a lot of options, there is a lot of things that are going on in the back (conditional functions, calculations etc.), but beside that all scripts inside the theme are already minified and page speed test offer acceptable speed grades and you can rad more about performance of best selling themes in following Envato article https://webdesign.tutsplus.com/articles/performance-test-top-10-wordpress-themes-on-themeforest--cms-29605 . In case that speed isn’t that great on your installation, you should be able to improve it by using some caching / optimization plugins, and with some server side tweaks, and our support can provide you with some tips for that so please get in touch with our support team by submitting a ticket at https://qode.ticksy.com
Qode
Hello, Is there an app with paid download feature in Bridge theme or other your theme? Because, It must be used my app after the customer has paid the fee. Best.
Hi there,
We don’t know what needs to be achieved, but if you are offering some downloadable products, then you can create such an product with WooCommerce plugin and users will be able to download file after the purchase.
Qode
Hello, I want the app’s to appear after payment is made. My clients need to pay with woocommerce first and then it should use the application. I want to buy Qode’s a app in these features. (My app will include health related informations and measurements.)
Best.
Hi again,
WooCommerce doesn’t have such functionality by default, but you can check their extensions page https://woocommerce.com/product-category/woocommerce-extensions/ and to see if something will suit your needs.
Qode
i can buy your theme i need theme look like this website http://free.mediafounder.com
Hi there,
And thanks for contacting us.
Layout can be created to be very similar but note that Bridge have menu widget area and 2 top widget area (left and right) so you won’t be able to have widgets / content in the middle of the header.
Qode
Hello,
How can we insert a background picture (full-page-size) in the “coming soon page” (landing page) please?
Thank you!
Hello,
You can do that by setting background for row (when you edit row on a page), and we did this in same way on landing page templates like for example this one http://demo.qodeinteractive.com/bridge44/
Qode
How can we create a “Coming Soon Page” or a “Maintenance Page” including several rows and one full-page background image, but without installing a demo site? Is there a description in your documentation?
Thank you
Hi again,
Yes, this is explained in theme documentation http://bridge.qodeinteractive.com/documentation/10-pages-and-page-templates/10-2-page-templates-overview/10-2-9-landing-page/ but if you want to see demo, you don’t have to import it on live site. It is good practice to install WordPress on your local machine (localhost) and then to try different demos. In this way you can see which options we used and you can reproduce that on your live page https://premium.wpmudev.org/blog/setting-up-xampp/
Qode
