23251 comments found.
Hello,
I am using “Porto member” and check “Enable Ajax Load”
Please advise where to translate “more member” in Porto Member?
Please see at https://hocceo.com/khoa-hoc-truong-phong-nhan-su-chuyen-nghiep/
and take a look a screen shot: https://hocceo.com/porto_member.png
Thank you so much
Hi,
Have you translated the theme files? And where you have uploaded the theme translation files I mean in which folder?
If you have not added the theme translation files into your site then please translate the theme files found in wp-content/themes/porto/languages folder and after translation please upload them to the same folder. http://newsmartwave.net/wordpress/porto/documentation/#translationAnd also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Is there a way to disable the mini-cart Popup? I’d like to see the ability to just click on the mini-cart which takes you to the Cart page.
Hi,
Sorry to say that this is not possible with the help of Theme Options. As you already know that we have used Woocommerce plugin in our theme and this is the default functionality of Woocommerce Plugin.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
How do you resize the product images? its too big!
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
I’m trying to Reorder the Product Category Dropdown in the Search Bar: By default it appears to be alphabetical, so I ordered Products > Categories in the order I want and now, they are no longer alphabetical, but they are also not in the order I placed them in. I read another post where it was suggested to install the Simple Custom Post Order plugin but WooCommerce already provides a way to drag and drop the Product Category order and they are in the order I want, but not appearing in that order in the Search Dropdown. Using the Simple Custom Post Order, when I go to its Settings and check Product Categories, it actually changes the order in which I had already arranged them, so I unchecked that and they are back to the order I want…but not appearing that way in the Search Dropdown. In the Porto options, I do have “Show Categories” checked under the Search form, so they are indeed appearing, but not in the order I need. Can you provide some direction on how to order those the way I want? Thank you!
Hi,
Actually, we are using the Free YITH Ajax Search plugin in our theme for search option. The order option is only available in the Premium YITH Ajax Search plugin here: https://docs.yithemes.com/yith-woocommerce-ajax-search/premium-settings/search-form/ so if you want to use that order option you have to purchase the plugin otherwise there is no option in the theme to achieve this.
Thanks
Got it, thank you!
Hi there
I was looking at this page:https://www.newsmartwave.net/wordpress/porto/shortcodes/icons/
and found all those icons, how do I use them on a text block I could not find the right shortcode for it…
I would at least recommend put an example on top of the page.
Hi,
When you edit that page you will find Raw HTML at the backend of that particular page. Then you need to search by editing Raw HTML element as shown in the below-given screenshots:
1. https://prnt.sc/iyc81e 2. https://prnt.sc/iyc822
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Do you have documentation on how to get the lists to look the way you do on this page? http://www.newsmartwave.net/wordpress/porto/classic-original/lists/
I’d like to see all the options so I can try different effects, the animation, placement and background circles, ect. I’m not finding your documentation on it so far.. just that it can be done. I’m hoping to add some list effects to my recipe page:
https://survivingtheoregontrail.com/activities/nectarine-ginger-jam-nanas-jam/Hi,
Please contact us through our support system with your site WP Admin Login details so we will set the same test page for you on your site.
Thanks.
Does Porto support drag and drop for pictures, Amazon and other affiliate links, the background I want, Widgets wherever I want them, etc?
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes Porto supports drag and drop of pictures and also affiliate links as well and yes you can use widgets on any where in any page like in right sidebar, left sidebar, footer. Please read Theme Documentations here: http://www.newsmartwave.net/wordpress/porto/documentation/
Thanks.
woocommerce-variation-swatches-and-photos-master, works in Porto,? I need to add different fabrics for armchairs
Hi,
First of all thanks for showing your interest in Porto WordPress.
And yes as you already know that we have used woocommerce plugin in our theme and woocommerce has its default functionality of Variation Swatches and Photos. Please read this doc: https://docs.woocommerce.com/document/woocommerce-color-and-image-swatches/
Thanks.
Hi, I imported demo shop10 to porto theme and I have no menu on the left side. Can you help?
Hi,
Please go to Appearance >> Theme Options >> Header >> Header Type and select side like shown in this screenshot: http://prntscr.com/iyc4na hope your issue will solve if not then contact us through our support system we will check and solve it for you.
Thanks.
Hi, my header stays white… am i doing something wrong? Choose a color.
Hi,
Please go to Appearance >> Theme Options >> Skin >> Header and set the color as shown in this screenshot: http://prntscr.com/iyc3fs hope your issue will solve if not then It seems the permission issue. Your server did not give permission to add/save the settings of the Theme Options. Basically, when you saved the theme options then it’s created the skin_1.css file inside the CSS folder, because of permission the theme is not able to create this file on your site. Please contact your hosting provider to change the permission to 777 or 755 of the CSS folder and all files.
OR
That is the cache problem, The best practice is when you are in development mode then disable all the cache plugins on your site and server too and remove site and server cache then finally check your site after removing the browser cache. hope your issue will solve if not then contact us through our support system so we will check and solve it for you.
Thanks.
Tnx. Changing the permissions did the trick.
O, i get notification about old Woo files in the theme. When will you publish an update?
Hi,
Yes, we are working on the theme update and soon we will release the updated theme with latest woocommerce templates.
Thanks for your time 
hello, in my products i have set more variables but in the product page i see only one: look here http://prntscr.com/ixzjaf
can you help me?
thank you
Hi,
This may because of the third party plugin confliction so please check your site after deactivating all the third party plugins on your site and then check hope you will not find an issue.
OR
This may be the issue of you are not setting variable products properly so please once follow the steps given in this doc: https://docs.woocommerce.com/document/variable-product/ for creating a new variable product and then check hope you will not find an issue if yes then we need to debug your site after that contact us through our support system with your site WP Admin Login details so we will check and solve it for you.
Thanks.
Hello! I have a problem with “Variation Selection Mode”. When i take name for attribute on Russian language, the name of variation on front in product cart will be decode and i see “38%20%u0441%u043C” instead like this “38 см”.
Please, help me, how i may do, that attribute name see on front correctly ?
In file inc/functions/woocommerce.php on line 1136 i found display a name, but dont understand, why on english language this display on front page good, and on russian language in other ecoding.
http://joxi.ru/Vm649bjcxO5MzAHi,
Sorry for the inconvenience our development team is working on it and working on the new update and soon you will find an update release with solved that issue until that please be patience.
Please go to Appearance >> Theme Options >> Woocommerce >> Single Product and change the variation style to dropdown your issue will solve: https://prnt.sc/ifi38d
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hmmm. And when update coming?
Hi,
Our development team is working on an update and soon within a couple of weeks, you will find an update release without having an issue.
Thanks.
hello , When you are going to implement The rel=”next” and rel=”prev” link attributes for product categories ?? we face lots of problem without it . Thanks
HI,
We have already forwarded this feature request to our development department if they get compatible and get success to add in the theme update, we will let you know through email.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I can’t click between images in the product gallery:
http://skidtactical.com/store/guntec-usa/ak-47-saiga-saiga-charging-handle-extension-knob/Is this an easy fix?
Hi,
I found that there are some JS issues on your site. Please update the theme once again with latest / fresh theme through CPanel, I hope your issue will be solved.
If your issue will not solve then please purchase support extension first then send us your site login details through our support system so we will debug your site and solve the isuse. Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
porto is not compatible with woocommerce 3.3.4 .
I update from woocomerce 3.2.6 to woocommerce 3.3.4 .
The varible poducts have problem , the unicode variable have not shown properly .
I think this is because new java script code does not support UTF urls for variables , but it already worked well in 3.2.6 .
I would appreciate if you check next version also with arabic language as url of variables . Thanks .
HI,
We are working on the theme update and will release the update with woocommerce 3.3.4 version in next week or so.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks and sorry for the inconvenience.
When I change the primary color or link color in the skin, it doesn’t follow through in the theme. Nothing changes. How do I do to change the primary color?
Hi,
It seems the permission issue. Your server did not give permission to add/save the settings of the Theme Options. Basically, when you saved the theme options then it’s created the skin_1.css file inside the CSS folder, because of permission the theme is not able to create this file on your site. Please contact your hosting provider to change the permission to 777 or 755 of the CSS folder and all files.
OR
That is the cache problem, The best practice is when you are in development mode then disable all the cache plugins on your site and server too and remove site and server cache then finally check your site after removing the browser cache. hope your issue will solve if not then contact us through our support system so we will check and solve it for you.
Thanks.
hello porto, i have purchased theme and i didnt get your support very dissatisfed
Hi,
Please contact us through our support system with your site WP Admin Login details so we will check and solve the issue for you.
Thanks.
i have try with my wp admin login email address and password but i did not get login to support page.
Hi,
Can you please share your product purchase code to this email: newsmartwave@gmail.com so we will set a support account for you.
Thanks.
yes!! i have shared my purchase code 6 hours ago but your team does not reply with email…... very poor support team
Hi,
I have just checked that our support team already sent you the login details to your email 20 minutes ago. Please check your email.
Thanks and sorry for the inconvenience.
After downloading and installing Porto 4.2.0, we found that Revolution Slider Template Demo Folder is missing in the zip file? For that reason in the demo installation we can not see Revolution Slider properly. Why this?
Hi,
We already enabled 1-click install for revolution content slider import. You can find that particular slider with the demo when you import it.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Not able to sign in to support? Greendogus@yahoo.com I am not recieving any emails from you for recover forgot password, finish sign up for support??
Hi,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Thanks.
4.2 Still has loads of issues with Safari. Background images aren’t working, columns still do weird things…
Hi,
We have tested our latest Theme and do not find this issue if you have the issue then that must be the third party plugin issue so please check your site after deactivating all the third party plugins hope you will not find an issue if yes then we need to debug your site but after extending your support extension because your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Or please wait some days we will release a new update of the Theme.
Thanks for your understand.
