147 comments found.
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Hi, we purchased this a couple of years ago, but it seems it wont work with php 7.4 or newer version. Is there any way you coud fix this? the error we get is: Deprecated: Function create_function() is deprecated in /customers/a/2/3/xxxxx.xxx/httpd.www/wp-content/plugins/LayerSlider/wp/widgets.php on line 4 Warning: Declaration of XTeam_Walker_Nav_Menu_Edit::start_el(&$output, $item, $depth, $args) should be compatible with Walker_Nav_Menu_Edit::start_el(&$output, $item, $depth = 0, $args = NULL, $id = 0) in /customers/a/2/3/xxxxx.xxx/httpd.www/wp-content/themes/biss-child/functions.php on line 135 Deprecated: The each() function is deprecated. This message will be suppressed on further calls in /customers/a/2/3/xxxxx.xxx/httpd.www/wp-content/plugins/js_composer/include/classes/core/class-vc-mapper.php on line 111 Warning: Cannot modify header information – headers already sent by (output started at /customers/a/2/3/xxxxx.xxx/httpd.www/wp-content/plugins/LayerSlider/wp/widgets.php:4) in /customers/a/2/3/xxxxx.xxx/httpd.www/wp-includes/pluggable.php on line 1340 Warning: Cannot modify header information – headers already sent by (output started at /customers/a/2/3/xxxxx.xxx/httpd.www/wp-content/plugins/LayerSlider/wp/widgets.php:4) in /customers/a/2/3/xxxxx.xxx/httpd.www/wp-includes/pluggable.php on line 1343
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Slider says need a license? Is this not supported. I asked this same question in 2015 and never recived a response haha
Hi,
Please read more about the plugins license policy from Envato: https://help.market.envato.com/hc/en-us/articles/115005593643-How-do-licenses-work-for-any-plugins-that-are-bundled-with-the-theme-I-bought
But, please don’t worry, we’ll send the latest version of the plugin to you when the new version of the plugin is released. Please contact with us to get new plugins: https://themeforest.net/user/oceanthemes#contact
Thank you!
Hi, I have the below error and sent an email to support@oceanthemes.net
Error: please specify the correct value of “visible”
Hi,
Did you purchase this theme? What’s your problem?
I do purchased the theme and also provided the purchase code in my email
Hi, Please use your account purchase to post a comment, Thanks
Hello Auther this theme not update from 2018 and it’s creating issue to our live websites ollweb.com
Hi,
Please don’t worry. We’ll support for you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hi. I was wondering how you change the small text under the menu titles ?
Ooops !!! wrong place- just send you a ticket…
Hi,
We’ll check and fixed help you.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
I bought your HTML version a couple of years ago – and now I am interested in buying the word press version – but I see it is a couple of years old – is every thing still working and is the support still available ?
Hi,
We still always update and support old products, we have plans to update all old products in this month.
Thank you for interest to our Biss theme
Hello, I just bought the BISS template and I have a problem when I import the Demo. After selecting the demo-content.html file and clicking on Upload, the following error appears:
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error. More information about this error may be available in the server error log. Web Server at studiocaporaso.eu
I have tried with various browsers but the problem always occurs. Thanks for your help
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
can you help me? in none of the blog-like pages I see the images highlighted in the posts, why?
you never used the support and it’s now expired, I just need help with that. thanks
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
are you kidding me ???? after registering it tells me that my support has expired and I can’t send the ticket, but have you read my comment at least ??
Sorry, you need to buy extended support to submit and get support now. Hope you understand. Thanks.
Hi, I am using your your template for a website that is online for some time now. Our server is updated to PHP 7.2 this week as the earlier PHP 5.0+ support is on longer available. I updated your latest template update last week.
Since then while trying to log into the admin is giving this error: “Error thrown
Cannot create references to/from string offsets”.
I wonder if this is caused by your template support upto WP version 4.9. I wonder if you have updated your template for WP version 5.3. If yes can you confirm then I will update and check if that works.
Thanks Perke Laichinger
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hello, how can I add a language selector in the main menu?
I have configured in the WPML settings and it is not added to the main menu.
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Am getting the error while trying to save and change Theme options
There was a problem with your action. Please try again or reload the page
Hello,
Sorry for support delay, we’ll try to support for your problem as soon as possible.
Please note: Friday, February 1st through Sunday, February 10th are our country holidays. Because of this, there will likely be a delay in reply to your question, possibly until Monday, February 11th when most of our team returns.
In the case something urgent comes up, please create a new ticket in our support tickets system, we’ll get back to you as soon as we can.
Thanks!
How do I hide page titles appearing underneath the main menu?
Hello,
Please submit a ticket on support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you.
Hi This Theme supported RTL?
Sorry, The Biss theme not support RTL, Thanks
My problem Now
biss options hidden in WordPress admin( menu )
Best Regards
Hi, please make sure installing all plugin in Appearance > Install Plugins. If still inssue, please submit ticket to be help: https://oceanthemes.ticksy.com/
Thanks.
Hi sir,
I would like to buy your theme, Biss. Please sharing me about introduce product function in this. The content of my website just introduce product and shop but not need cart.
Best Regards, Binh
Hi,
I suggest you use this dotted theme: https://themeforest.net/item/dotted-corporate-multipurpose-wordpress-theme/18442414
Because the Dotted theme is use of newer technologies, there are many new functional update.
Thank you
and how about this https://validator.w3.org/nu/?doc=http%3A%2F%2Fdemo.vegatheme.com%2Fbiss%2F 59 dollars and with errors
and this https://developers.google.com/speed/pagespeed/insights/?hl=ru&url=http%3A%2F%2Fdemo.vegatheme.com%2Fbiss%2F&tab=mobile that’s just terrible
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Why is this themes sold by another author for $ 10? https://themeforest.net/item/biss-corporate-html-themplate/10628236/comments
Because this is html template, not a WordPress theme version 
I need tech support can you help? I
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
HELLO! the theme is compatible wordpress 4.9.5? thanks
Hello,
Our themes are compatible with WordPress 4.8.x or higher.
Thank you
Hi, I purchased the theme and I cannot find where to change the homepages. I’m currently set on Homepage #1. Is it under theme options?
Hello, please go to Settings -> Reading -> change frontpage.
Hi, I’m not sure if this is the correct area. This is what I see http://tinypic.com/r/zkpdlj/9 I’m trying to change the style just like in the live preview http://preview.themeforest.net/item/biss-corporate-multipurpose-wordpress-theme/full_screen_preview/11940606?_ga=2.243980428.805535145.1521261987-360308572.1521261987 How do I change my homepage style to homepage #6 or homepage #7
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Hi, I’m trying this but it’s stuck in a loop. I go connect my account with envato and it asks to connect my accounts and it repeats over and over. Can you just tell me how to change from one homepage to another like you have on your demo for the Biss Wordpress theme please?
Please using your purchased account to login on our support system, Thanks
