26988 comments found.
A question regarding social fans counter plugin:
Instagram counter always shows 0 followers. Other social networks work fine How to fix that?
Thank you very much in advance! 
Hello MammuthMusic,
Please check this forum topic for a solution: https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/ Instagram made a few code changes that affected our Instagram widgets. Please use this temporary solution until the next theme update.Thank you!
Catalin L.
Hello Anghelolp,
This template has been made using a TD Composer with the following elements from here -> https://www.screencast.com/t/9XAdcLcbp In the future, you should use the Inspector Browser according to the following useful guide from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/
Thanks for your understanding! Catalin L.
index coverage error how to fix it
Hello faluk,
Please open a new topic at our support forum from here -> https://demo.tagdiv.com/newspaper/ and provide there more details about your problem because I do not exactly understand which is it, sorry!
Thanks for your understanding! Catalin L.
Hi guys, I just bought the theme, but the latin characters are not working. What should I do about that? http://voceturista.aos45.com/ Thank you!
The error 404 page also did not work: http://voceturista.aos45.com/fdsf
Hello jailton_plox,
Please check the Theme panel and enable the Latin Support from here -> https://www.screencast.com/t/6C6yEAFat
Thanks for your understanding! Catalin L.
Hi,
It’s my website- http://www.spoilcoconut.com
1. I see ads on Mozilla-http://prntscr.com/j1l6og but not in Chrome, instead of I see white space- http://prntscr.com/j1klqz I’ve cleared my cache and disabled my adBlocker extension in Chrome. But still, I see the problem.
2. Most of the time I can’t see ads in a single post (http://www.spoilcoconut.com/how-to-write-wordpress-shortcode) in Mozilla-http://prntscr.com/j1l9et I see the problem on mobile also.
How to I can fix those problems?
Regards, Mofizul
Hello Moziful,
1)I have checked your website and it seems that your header ads are delivered, as you can see here -> https://www.screencast.com/t/gtjqhpwPnd Ensure that your adblocker is disabled and there, clear all the caches, browser caches, press CTRL+SHIFT+R and check the results. 2)The ad is there, as you can see here -> https://www.screencast.com/t/TnlmVJZEgnt That’s the same problem. Please follow my above advice and check the results.
Thanks for your understanding! Catalin L.
Hi,
How to remove fonts.googleapis.com from my website or else I just need to edit the font URL. So please suggest me a way to do it.
Regards, Satheeshraj V
Hello Satheeshraj,
Sorry but please notice that our theme does not have any such an option that allows you to remove the fonts.googleapis, sorry! Please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and please provide there more information about what exactly you want to achive.
Thanks for the message!
Catalin L.
Hello, I checked the speed of my site and noticed there are 2 files which gave “the connection has timed out” error significant increase the time of speed. They are in the style section under “Header style compiled by theme”.
.td-menu-background,
.td-search-background {
background-image: url('http://192.168.0.194/wp_011_lifestyle/wp-content/uploads/2017/03/47.jpg');
}.white-popup-block:before {
background-image: url('http://192.168.0.194/wp_011_lifestyle/wp-content/uploads/2017/03/2.jpg');
}Looks like these two files are not from the plugins. I disabled all plugins and the files are still in the code. I checked all files in the theme and could not find any references. I also checked this forum and found out you used similar image (rec728.jpg) for sidebar ads. https://themeforest.net/item/newspaper/5489609/comments?utf8=%E2%9C%93&term=192.168.0.194&from_buyers_and_authors_only=0 Can you please point me to the reference to these files or advise me how I can remove them form the code. Thank you.
Hello ginamirella,
Please send us an email at contact@tagdiv.com with your website URL so we can take a closer look at it. Provide there your log-in information (wp-admin) for more investigations.
Thanks. Catalin L.
Hello,Every time I update the post, the postviews are reset. how to solve this problem? Thank you
Hello dwzrlp,
Make sure that you are using the latest version of the theme installed via FTP way, remove all of untested plugins, clear all the caches and check the results. I have tested this case on my website and the post view is not reset after the post has been changed.
Thanks for your understanding!
Catalin L.
Okay thank you. I retested it. It was like this. I am an administrator user. When the author changes the post, the quantity will be less, and I will not change it.
Hello,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you! Bogdan B
Great work! I really love your work in this theme. Please consider to add a story feature like instagram stories. Some big websites creating similiar interfaces. (Mashable Reels, Genius Song Stories etc.). I don’t know if wordpress is flexible enough for a feature like this. But if you can do this, please do it.
Greetings from a potential client.
Hello ilzamsad,
Sorry but please notice that our Instagram feature has not been designed for Instagram Stories at the moment, sorry! We do not know if this feature will be or not be implemented in the theme, sorry! You should follow us our changelog from Theme Forest because there all the updates will be announced.
Thanks for your understanding!
Catalin L.
Oh, I mean if we can share stories like instagram with this theme, it would be great. Just like Mashable Reels, Genius Song Stories etc. You can add this feature to your to-do list. Just saying.
Thanks for the reply.
Theme preview is not working. Can you get this fixed asap?
Hello benadage,
Unfortunately, I do not exactly understand what do you mean through theme preview? Please provide more details so I will be able to provide a more accurate response. The theme preview can be seen here -> https://demo.tagdiv.com/newspaper/
Thanks for your understanding!
Catalin L.
Hello, I have sent an email notifying you that the theme is not showing in full on mobile, I have customise it but all to no avail. Please check your email for my purchase code and other details you need
Hello Blessme080,
Replied via email.
Thanks. Catalin L.
Hello
Please provide me updated version of the WPBakery Page Builder, in your theme its giving me very old version
Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
Please send me download file for WPBakery Page Builder as soon as.
Hello innovativewebhosting,
Please notice that the latest tested version of Visual Composer and which is compatible with our theme are found in the latest theme packet which can be downloaded from Theme Forest, using your account. The latest version of the theme is Newspaper 8.7.2.
Thanks for your understanding!
Catalin L.
Hello I have done that and found, in your theme WPBakery Page Builder version 5.4.5, but its asking for update to 5.4.7.
Hello innovativewebhosting,
We will consider to update it in the near future update.
Thanks for your understanding!
Catalin L.
Hello Satheeshraj,
All the settings regarding on Newsletter fonts can be found here -> https://www.screencast.com/t/djg2XVyKc
Thanks for your understanding!
Catalin L.
Hey Newspaper Theme Support, Great theme + having visual composer helps alot too!
Hello slibdesign,
First of all, I will thank you for your kind words and for your interesting in our theme!
Have a nice day!
Catalin L.
Hello tuandat1232,
Please check this forum topic for a solution: https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/ Instagram made a few code changes that affected our Instagram widgets. Please use this temporary solution until the next theme update.Thank you!
Catalin L.
Hi there,
news ticker style options do not work here for a long time. Maybe you can check it out. I want red background and white text. But the text is always kept black.
Thanks in advance
Hello sudeys,
Please notice that our News Ticker element seems to work as expected, without any problem as you can see here -> https://www.screencast.com/t/dGkL4x3KNkjy Ensure that you are using the latest version of the theme, clear all the caches and check the results. If you need more assistance in this case, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/
Thanks for your understanding!
Catalin L.
Just wanted to let you know that the Instagram area in the footer has stopped updating for some reason on my site
Hello tangerine17,
Please check this forum topic for a solution: https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/ Instagram made a few code changes that affected our Instagram widgets. Please use this temporary solution until the next theme update.Thanks for the message!
Catalin L.
hi, why my instagram is not visible? I already insert instagram id
https://screenshots.firefox.com/bHRzAwi3wyLarK9y/koranbuleleng.balikucreative.comHello BalikuCreative,
Please check this forum topic for a solution: https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/ Instagram made a few code changes that affected our Instagram widgets. Please use this temporary solution until the next theme update.Thank you! Catalin L.
am getting an error and tagdiv composer is not opening at all https://youtu.be/dDKFG6JI-u4
Hello hamzahmauzam,
I suppose that your theme has not been right installed and that’s why you cannot use TD Composer, sorry! I recommend you to reinstall the theme via FTP way to another sub-domain for testing, remove all of the untested plugins if you are using something like this, clear all the caches and check the results. Also, ensure that your system status parameters have been correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Catalin L.
Do you have any special place to put a Google Tag Manager script? I only see form for Universal Google Analytics, but it isn’t the same. TAG wants me to put two scripts: one in the <head> area and second just after < body > tag.
Hello,
In this case you will have to place the code in the header.php file: https://www.screencast.com/t/Yx0sCJBvs88
Thank you! Bogdan B
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