Hello again!
Please, try to set the width of the columns to 12/12 from Page Builder module: https://undsgn.d.pr/iaebD1

Let us know, best.

Hi, sorry for late reply but I was trying my best to fix the problem. Your solution does not work. I have tried to apply multiple custom css code lines but nothing has unfortunately work for me. I would be very thankful if you could check this out and help me. Thanks for great product and awesome support . Regards

Hi! Sorry but it’s not your layout something like this? https://undsgn.com/uncode/pages/product-digital/
Have you tried recreate this section maybe some incorrectly saved shortcodes?

Hi maltase! What plugin is this? It doesn’t seem official from WooCommerce. Have you some cache plugins intalled, it seems really odd that works random. Let us know!

It’s Extra Product Options. Not official, but just wondering why the odd behaviour.

In any case, would you be able to advise which class selector would be best for the plugin to latch to change the product display picture?

Hello!
The fact that sometimes it works means the class you have chosen is right. I don’t know how the plugin works, however that’s the class of the main product image, if that is what you look for.

The odd behaviour is the fact that sometimes it works and sometimes it doesn’t. So our recommendation is to check if the problem persists after switching other plugins off or, if you have a chance to do that, after switching to a different theme as well

Let us know, best.

Hi MetalPotatoUK and sorry for delay! You can use the Post By Id to target an element when is published or use the By Matrix to create a grid where items shift inside: https://support.undsgn.com/hc/articles/115002644249
PS: thank you for the note just fixed.

Hey guys,

Thanks for this. It doesn’t really do ‘exactly’ what I am looking for though. What I want to do is be able to select on the post page that a specific post be larger within the post feed. Your way would require the users to first create a post, publish it, then go to the home page, edit the post block module, enter a post ID and make it larger that way.

What I am looking for is a normal blog feed in a metro/masonry layout that organises itself, with the ability that when I am publishing a post, I can say ‘yes, I wish to feature this post’, and it automatically appear larger within the post feed on the home page.

Hi! Ok understand but it’s not one of the option, sorry.

Hi, please check if this helps: https://support.undsgn.com/hc/en-us/articles/360000240649

Hello – thanks for this.

Why does the Uncode theme not show updates within Wordpress like other themes? And how do I set it up so that I can update the theme via WP instead of FTP. Please advise.

Thanks,

Hi Inshaaf and thank you for confirm! You need to activated the Envato Toolkit plugin: https://support.undsgn.com/hc/articles/214001205
Please first note that this plugin was deprecated just 2 days and in next days we’ll publish a compatibility update (so just as suggestion wait the new update if you don’t have active now): https://support.undsgn.com/hc/en-us/articles/360000704085

Hi ckwltla! It’s pretty odd you have this kind of error, what version of PHP do you have? Have you tried to re-install the theme, maybe an incorrect upload. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! In case you can also notify the ticket ID here. Thank you!
https://support.undsgn.com/hc

i did that already but that did not update my social links on the footer

The option is to include social links also in the header not include/exclude from the footer, sorry how many socials you have in connection? I’m pretty sure you have the same you have now in the footer. Otherwise if you have an odd issue please open a ticket so we can check what happen.

sure, i have opened a ticket.

Hi framerider! This can only happen if the font was not properly installed or set inside the Theme Options, you see on desktop since you have the font on your computer but not on mobile, for example try another computer where this font is not installed.
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

well … i solved … i see font stacks libraries

Hi and thank you for confirm! Anyway if you need our help don’t esitate to use the Support Help Center, there is a dedicated suppor team.

Hi ronsars! This is the option to remove the secondary menu: https://undsgn.d.pr/cdkwzq
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi thinkdm2! As outlined in the docs you need to save Theme Options after the update: https://support.undsgn.com/hc/articles/214001205
If the problem persists please verify file permissions: https://support.undsgn.com/hc/en-us/articles/115005675389

Thanks—that fixed it

Thank you for confirm!

Hi bryan_simfoni! Headers are external to pages, please find more infos here: https://support.undsgn.com/hc/articles/213459649

sorted!

Hi murielpiras and sorry for delay and thank you for confirm!
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Meaning a collapsing product category in the sidebar, to create a complete menu for their shop

Hi aleksanderolsen and sorry for delay! Have you an example of what you need? Do you refer to an accordion or a collapsable menu? Searching on Google there are a few plugins but not sure it’s what you need: https://www.google.com/search?q=woocommerce+collapsable+sidebar+menu&oq=woocommerce+collapsable+sidebar+menu&aqs=chrome..69i57j69i64.7803j0j1&sourceid=chrome&ie=UTF-8

Hello!
If you refer to this https://undsgn.d.pr/ZLV9FN the function used by Uncode to print that part is uncode_post_info() included in the file /uncode/partials/elements.php. You can override that function in a child theme.

By the way, the function the_author_posts_link() isn’t a mandatory function, so I’m not sure to understand what you’re trying to achieve, otherwise I should have been more helpful maybe. If you would like to clarify and add some details, I’d be more than happy to better help you.

Let us know, best.

Yes, I referred to the author’s name showed in posts. The following article describes what I have to do to display multiple authors.

As I said the function the_author_posts_link() isn’t mandatory, you can’t find in default themes like TwentySeventeen, TwentySixteen etc. either. So I’m afraid that the function I provided above is the right alternative.

Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi ahimsaraffier! If you refer to the arrows and dots of the carousel please check this: https://undsgn.d.pr/Up92kI
To remove the link please check this: https://undsgn.d.pr/ygP5nh
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi, if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi david0ff! Tested now with the latest version and last WP version and we are not able to replicate the issue (and we also don’t have other similar reports). Without a check I can only think some extra plugins that produce an error.
Anyway don’t worry if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc

Hi ahimsaraffier! You fond the option in Theme Options > Layout > General: https://undsgn.d.pr/Al7zmF

Hi gwgibson, sorry for delay during weekend and thank you for appreciate Uncode!
Do you refer to the Ken Burns effect (background enlargement)?

Hi yes the background enlargement when scrolling. Also any info on the viewport animation trigger part of my question? Thanks

This is not one of the admin option but you can modify this code, for example paste in the Theme Options > CSS (the 1s at the end is the delay parameter):

.main-container .uncode-scroll-visible .add-kburns .background-inner, .main-container .uncode-scroll-visible.add-kburns .background-inner, .main-container .uncode-scroll-visible .add-kburns .t-background-cover, .main-container .uncode-scroll-visible.add-kburns .t-background-cover {
    overflow: auto;
    -webkit-animation: kenburns 15s ease alternate forwards 1s;
    -moz-animation: kenburns 15s ease alternate forwards 1s;
    -o-animation: kenburns 15s ease alternate forwards 1s;
    animation: kenburns 15s ease alternate forwards 1s;
}

Hi anomalydesign and sorry for delay during weekend!
In the Slides Scroll option you need to disable the history: https://undsgn.d.pr/3PRI6W

Hi MetalPotatoUK, it seems you are not using the very last version of the theme, please update and in case open a pvt ticket so we can check!

We are using Version: 1.7.6.1 – downloaded today

Hello!
Are you sure it depends on Uncode and not on a plugin you are using? We have removed other deprecated functions recently, but there’s no trace of woocommerce_get_price or get_display_price in Uncode.
Could you check please?

I also remind you that dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc