1255 comments found.
Goodmorning, I have installed the theme and the plugins but i can’t see the palettes and the editor to modify my website, the theme is active. Are there some video tutorial about to use Xtra? Thanks
Hi there,
For installation and importing demo see this video: https://www.youtube.com/watch?v=cpmkKF03Ucc
Then please check out demos edit guide: http://xtratheme.com/how-to-edit-demos-of-xtra-theme/
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Regards
hello, how can i use anchor using your templates? i tried to find the anchor id but couldn’t find it anywhere. Thanks, looking forward to your replies.
Hi there,
First you need to add an ID to row, by editing row you can add id e.g. “my_section_id” then anywhere on the page you can link that ID to button or simple link or menu with hashtag e.g. ”#my_section_id”
Let us know if still need help.
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Hi, may ı kindly ask an information about the regular Licence that ı want to purchase from Codecanyon. With this licence can ı design only one website or after ı finish one of them’s setup can ı use the licence on another website which is registered on an another domain. I want to learn this cause some sellers allow this but some of then dont allow and ı cant use the licence for more websites and it gives error Code. How is your system?
Hi there,
Related to themeforest license rules you should purchase regular license per domain. If you purchase 1 domain also you are allowed to move it on another domain, But you can use 1 purchased theme on multiple domain.
All about regular license: https://themeforest.net/licenses/terms/regular
Regards
Show in the Internet Explorer is not good Whether it is a header image that looks unusual. As seen in chrome. What should I do
Hi there,
What version of internet explorer you have tested?
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Hi, how can I log in by moving the mouse over a woocommerce image and changing the image?
Hi there,
If you mean zoom image on mouse hover, its not possible, you can find for woocommerce zoom plugin on google.
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Thanks, my English is very bad it was not that, but I have already solved it. The theme is the best that I have bought and I have many. Keep it up because you have made a work of art
Your English is fine, Thanks for your kind words.
Hi,
Just wanted to know, Can i use your theme XTRA in my another domain id.
Thanks & regards Kridha Productions
Hi there,
If you delete it on your current domain, you can install it on another domain, this is themeforest license rules.
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Hi, I have a problem with Xtras. I’m trying to update by Wordpress, but WP says to me that it’s impossible because Update Pack is not avaible. Can you fix this problem? Thanks.
Hi there,
How you tried to update the theme? Do you using Envato Market Plugin?
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Yes, of course, but when I create API Keys I have problem the same.
It may problem being related to themeforest server side, Try it later. If still have same problem. Try to update theme via FTP: http://xtratheme.com/help/how-to-update-theme-and-plugins/
I update by FTP, by Envato Market was impossible. Thanks.
I want to buy a heart but I have some questions The site has two Arabic English languages Is there two additional logo Arabic+ logo English As well as the Top Bar two Arabic English languages Is it possible to add a special font to the site
If none of the required features are available, it is possible to provide them with an additional amount The company’s website: https://www.hvips.com/ my email: hvipstm@gmail.com
Hi there,
We do not accept custom work.
Regards
Does the mold accept the work of two English Arabic Header
Not yer, but we have this plan for next updates. Different theme options for different languages.
I can’t quite figure out how to change the Construction themes secondary colour from Yellow.
I have changed it in the theme stylings but I still get yellow everywhere! Am I missing something?
Hi there,
Try this, First set #f5b904 for secondary color and save options, Then change it to any color you want and save options.
Let me know whats result.
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that did it thanks.
Hi!
I cant change the 404 page. I tried using Theme options > General settings But nothing is changing? I dont understand where the default page from Xtra is? It is not on the pages page.
Let me know!
Thanks!
Hi there,
Actually 404 is not a page and its default message. You can create your own 404 page and assign it from Theme Options > General > Page 404
Let me know if you need any more help.
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I am talknig about the spa demo. First the update does not solve the problem of page builder not working with shop page and products page. Secondly why did you change the setting of the footer widget in the update? In the former version the first footer widget is About Us, which I have configured well. But it has now disappeared. In its place is Contact Us which doesn’t make sense because Find Us widget with the google map is the second Widget. I tried to replace your Contact Us widget with a page widget but it doesn’t work. Could you take a look at your demo content (spa) and return the About Us widget?I hope you shall look into the issue of page-builder not working with shop and products page as soon as possible. Last but not least, why can’t one not get a notification of the update in the Wordpress backend? With all other themes one gets the notification that there is a new update fore the theme right in the backend of the WordPress. So even if I don’t check my email, the moment I go to the WP backend I would realize that there is an update for the theme.
Hi there,
Could you please give me your site link? I just want to make sure you updated everything correctly.
About shop, You can’t use page builder for shop page only single products pages allowed page builder. You can enable page builder for products from Dashboard > WPBakery Page Builder > Role Manager > Post Types and change it to custom then check post type product
We did not changed any settings of footer widgets in the update, If its possible for you provide us your site login credential, we will check your footer widgets. You can sent it via our profile page contact form.
If you want to get notification or automatic update you need to use this plugin: https://goo.gl/rTcEnz also read here: http://xtratheme.com/help/how-to-update-theme-and-plugins/
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Regards
hola al compra el tema cada vez que existan actualizaciones ay que compra de nuevo la licencia espero pronta respuesta gracias
Hi there,
Could you please ask us in english. Thanks
Regards
Hi , my website is www.thejunctionmarket.co.uk When i open it it says the slider revolution Error… slider not found under alias agency, can you please tell me what is wrong with this?
Looking forward to hearing back from you soon
Hi there,
Please edit your home page and under page settings > Title & Breadcrumbs make sure revolution slider selected. For more sure also update page once. This should fix the problem.
If still you are facing same issue, Let us know.
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Regards
Hi thanks for your reply. I am able to upload revolution slider somehow i am missing the way its in the demo with text on it and the size of the slider, Can you tell me how exactly i can upload the one like your demo i just want same size and look
Hi there,
You can import our demo sliders from Theme Options > Demo Importer, Only check Revolution Slider, Then after importing, you can find it under Dashboard > Revolution Slider
If you want to set any new slider for your pages or home page, Edit that page and from page settings > Title, Breadcrumbs you can set slider for page.
Regards
Thanks for the info. its been a help. Somehow on my contact us page the MAp is not showing even if i put the info from the lat long website, Still it shows error. Is there any other way around it?
Did you added API key for google map? If its possible for you please give me your contact page link, I will take a look.
Thanks mate. no, i have not done API as it seems like a complicated thing. do i need both or can i use only one ?
http://thejunctionmarket.co.uk/contact/Its important for google map to insert API key, you can get you own API key here: https://developers.google.com/maps/documentation/javascript/get-api-key
By one api key you can use multiple google map on page(s)
I tried doing it but seems too technical for me as it still doesnt work. Can you fix this for me my adress is 95 seven sisters road, Holloway N7 7QP. I hope not asking for much.
You can find it here: https://www.latlong.net/
If you want more help, please submit ticket on our support forum. http://xtratheme.com/help/forum/
Dear Buyers
,Theme updated to version 1.4, Please read change log. Its Important to update theme and Codevz Plus plugin.
PS. After updating, You should clear / empty your browser cache because we fixed some JavaScript issues.
Regards
Hi, i have a problem with your theme. I just installed the theme, but codevz-plus (main plugin) is not working properly and i can’t work on my website. I can’t customize it! it is not working. Any button, doesn’t work. What can I do?
Yari
Hi there,
We submitted theme update and in the next couple of hours you will get email notification, Then you should update your theme and codevz plus plugin.
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Regards
Same problems! Can’t run demo importer; can’t load logo image; any button doesn’t work; Graphic issue in any backend page, i see part of the option in any page, but not working of course. What can we do?
Please provide us your site login credential, we will check it. You can send your details via our profile page contact form.
done. The website is drwhitecasualstore.it
Thanks for details, We got your email. Please confirm, which demo you want? we will import it for you.
the problem wasnt the demo. I got the problem with all the “theme option” . When u turn on it, u can see an issu in each page of the backend.
I checked you are using another theme currently, Please confirm, I want to activate Xtra on your site and check theme options.
Yes because your theme wasn’t working so i decided to install another theme to let my website work. Your theme isn’t working, any function of theme option of your theme isn’t working. So, i’m going to set my website to “maintenance mode” for today. So you have this day to try to make it works, if you can’t make it work today, i’ll claim my money back because i’m losing many sales and time because of it.
Have a nice day.
I found where was the problem, There was a problem with SSL connection and plugins assets, I added it to our next update list. For now I fixed it also on your site. I added your logo and only imported our fashion shop theme options and not content because you have content on your site. But still you can import any demos you want. Let me know if you found any issue with theme.
Okay nice. Thanks for ur help and ur time. I have just another question. Can u explain me how i can set 2 columns for product on responsive theme?
If you mean on mobile, Add below CSS to Theme Options > Additional CSS
@media screen and (max-width: 480px) {
.woocommerce ul.products li.product, .woocommerce-page ul.products li.product, .woocommerce-page[class*=columns-] ul.products li.product, .woocommerce[class*=columns-] ul.products li.product, .wpcf7-form p {
width: 49% !important;
}
}
PS. I do not recommend 2 columns on small devices because it may showing bad styling on small devices.
Hello,
The page builder is not working on my spa demo. And it is not working with theproducts page either.
Hi there,
In the next couple of hours we will release new theme update. It should fix your problem.
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Regards
Hello, is your theme compatible with formidable forms and gravity forms?
Hi there,
We have tested formidable forms and it works, But do not tested gravity forms.
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Hello, do you have any scheduled demo of web design agency?
Hi there,
Thanks for your suggestion, We will add it in our future updates.
Regards
AWESOME THEME!! Curious, you guys don’t have a musician/band based demo rt? Can I suggest having one maybe in an update in the future (with cool ajax continual thru page load audio players and modern video displays to lightbox etc)? #XTRAROCKS!
Hi there,
Thank you very much. We have plan for adding music and band demo, currently working on multiple new demos Financial, Music, Coffee, Cryptocurrency, Minimal
Regards
hello sir, im new in wordpress, may i ask how to combine a certain part of theme inside another theme? for example, i choose Architect as my main theme, but i wanted to use the Construction header theme on my main theme. can you provide me the tutorial please? thank you in advance
Hi there,
Unfortunately its not possible currently, But we have plan for adding all demos header as preset to theme options in the future updates, Currently we’re working on it but its not ready yet.
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Regards