1) In order to make your header transparent, you have to set the Header Style as ’Transparent’ in the ’Header and Hero Sections’ metabox in the specific page and update the page.

2) I would have to log into the admin panel to check this issue. Kindly email your URL, wp-admin id and password via the private message form in the support tab, so I can investigate further.

Thanks, Varsha

Hi Marc,

1. Wordpress media library doesn’t support SVG uploads by default. Kindly install the SVG Support plugin, and then you will be able to upload SVG’s to the media library and select them in the options panel. You would then have to adjust the line height of the navigation menu to vertically centre it with respect to the logo. We calculate this dynamically in the case of png or jpeg logos.

.style1 #navigation, 
#header-controls-left, 
#header-controls-right, 
#header-wrap, 
.mobile-nav-controller-wrap {
    line-height: 105px;
}

Paste the code in the custom css setting under the “General” section of the options panel. Kindly ensure that Options Panel cache is NOT turned on.

2. The issue with alignemnt of text in Button occurs due to is due to the Custom Font that is used. The issue does not occur in all browsers versions. while we are looking for a fix to this solution, you can use an alternative Font to have the issue fixed in your site. Roboto font is a near equivalent to the custom font used in v20.

3. Unfortunately, there isn’t an option to change the animation of the Sticky Header. You can, however use the css code below to change it’s opacity -

#header-inner-wrap.top-animate {
    opacity: 0.5;
}

Paste the code in the custom css setting under the “General” section of the options panel. Kindly ensure that Options Panel cache is NOT turned on.

And I do not find the haeder being sticky on Mobile device and we do not have this feature in the first place. Do let me know if I am overlooking something here.

4. We have an option called “Sticky Sections”. If you enable this option, the sections in your page will slide above as you scroll. We have showcased this feature in our demos http://oshinewptheme.com/v38 and http://oshinewptheme.com/v39 . This option is present in OTHER LAYOUT OPTIONS metabox in the page.

Thanks, Pavithra

Hi Pavithra,

Thank you for your fast reply.

We’ve pasted the codes into the panel and the one, which changes the header opacity seems to work pretty well. Unfortunately the code, which is supposed to set the navigation menu to the center, appears not to work. The Code-Panel shows error messages in form of a red X in front of every code line.

luckily the other issues got solved. thank you for that.

Best regards Marc and Marc

Hi Marc,

The code editor in the Options Panel is primitive and the errors highlighted there can be ignored. However, I can look into why the code is not taking effect on your site. Kindly email your URL, wp-admin id and password using the contact form in the support tab so we can investigate this further.

Thanks, Pavithra

Hi,

I would have to log into the admin panel to check this issue. Kindly email your URL, wp-admin id and password via the private message form in the support tab, so I can investigate further.

Thanks, Varsha

Hi,

If you are using Lightbox Type as Magnific Pop up, the caption to the Image should be added as the Title of the Image , by editing the Image in Media Library. If you are using Lightbox Type as Photoswipe, the caption to the Image should be added as the Description of the Image , by editing the Image in Media Library. So may be if you had changed the lightbox type your caption would have disappeared, kindly check this out and do let me know if the issue still persist.

Thanks, Varsha

The lightbox type is as Magnetic Pop up, and have captions in the title – but still, captions won’t show.

Hi,

Kindly email your URL, wp-admin id and password via the contact form in the support tab so we can investigate this further.

Thanks, Pavithra

Hi,

1) The Widgets (like the Copyright text and Social Media Icons) can be edited in the “Sliderbar Widget Area” under APPEARANCES > WIDGETS.

2) I have informed my developing team about this, they will investigate and fix the issue in our subsequent updates but in the mean time I would recommend you to use any other compatible browser. Appreciate your patience.

Thanks, Varsha

I used Tatsu

Hi,

We have responded to your ticket about the same query via email, you can take it forward there.

Thanks, Varsha

Hi,

Actually there is a way. Kindly add a Portfolio module inside Tatsu, configure it to your liking, right click on the portfolio module in the right panel and copy its shortcode. Subsequently you can paste the shortcode inside a Text Widget ( CTRL + V / CMD + V ).

Thanks, Swami

Thanks Swami! I managed to do something. With the standard shortcodes from the widget page, I’ve seen that there is no way to change the posts visualization in the footer widget. RIght now you can see just the custom image on the left with the title on the right and publication date in the bottom. What If I want to see the custom images rounded? Or just the titles without images? Or a grid of custom images with a custom size that I can set inside the widget itself? I’d like to have more flexibility with the widgets visualization.

I also have a huge refresh problem with Tatsu. It doesn’t apply the changes if I use the code editor and I have to save, go back to the dashboard and then again inside Tatsu (and most of the times it doesn’t keep the changes anyway). Any way to solve this issue?

Thank you in advance.

We have a lot of options to control the portfolio styling with the page, which is where it is predominantly used. Unfortunately ee don’t have a list style view for the widget. I would recommend looking out for plugins in the WordPress repository that may have options to bring the recent items of a custom post type. With regard to your Tatsu issue kindly share your WordPress admin access to help@brandexponents.com and we will look into it at the earliest.

Hi,

I notice that my team member has responded to your email ticket about the same issue.

Thanks, Varsha

Hi,

We received your email to our support forum and I see that one of my team member is addressing your issue, we are investigating the issue and will respond with necessary suggestions.

Thanks, Varsha

Hi Varsha,

I’m waiting for a reply from your support, 2 days have passed still nothing. It’s important, I have a website stopped because of this.

Can you investigate?

Thanks, Paulo

Just got a reply from Pavithra, problem solved, tnx!

Hi Toni,

We have updated our test setups to the latest version of woocommerce and haven’t had any issues so far. With regard to wordpress 4.9.5, our main demos have already been updated to this version. Its definitely safe to update. But as recommended with all updates, please backup your options panel and database as a safety measure.

Hi,

The Copyright text is added in the Footer Settings under OSHINE OPTIONS > FOOTER SETTINGS. You can modify the text here.

Thanks, Varsha

Hi Varsha,

That didn’t work for me. I don’t know if my footer being part of the left rail (main navigation) makes a difference. My website is http://www.phillipfernandez.com.

Thanks,

Phil

Hi,

On looking into your site it looks like your are using the left fixed sidebar menu style. The Widgets like the Copyright text can be edited in the “Sliderbar Widget Area” under APPEARANCES > WIDGETS.

Thanks, Varsha

Hi,

The actual size of our container is 1160px, but if you want you can set your respective row to be full width and choose the ‘Spacing Between the Column’ option in the TATSU page builder as custom and set the column spacing as 10px, which will provide a space around the row and in-between the columns.

Thanks, Varsha

Adding to Varsha’s suggestions, I would recommend setting the left and right padding of the Section surrounding the full width rows to 10px.

Thanks, Swami

Hi,

Kindly disable any 3rd party plugin that you have enabled in your site. We have seen users have issue with the Image Picker if The Events Calendar plugin is enabled.

If the problem persists do email your URL, wp-admin id and password so we can investigate the issue further.

Thanks, Pavithra

Hi,

We have showcased our masonry style in our following demos kindly have a look- http://oshinewptheme.com/v6/blog-2/ , http://oshinewptheme.com/v30/news/ , http://oshinewptheme.com/v36/news/ . Kindly set the blog style has either Masonry Style 1 or Masonry Style 2 under OSHINE OPTION > BLOG SETTINGS and also kindly ensure whether you have set your blog page as Posts page under SETTINGS > READING. If the issue still persist kindly email your URL, wp-admin id and password via the private message form in the support tab so we can investigate this issue further.

Thanks, Varsha

Hi,

The BE to TATSU converter plugin is included inside the theme package in a folder named “Migrate to Oshin 50+”. To access this filder, you need to download All Files & Documentation Link from DOWNLOADS section of your themeforest account. If you are still not able to find it out kindly download it from the following link- https://www.google.com/url?q=https://www.dropbox.com/s/j899hw328iiqa4w/be-to-tatsu.zip?dl%3D0&sa=D&source=hangouts&ust=1523020845248000&usg=AFQjCNHa1oKwchyw8s1rDRjr30U93Fr4jA

Thanks, Varsha

Sorry! found it! :—]

hi. where do i change the padding value?

Sorry, there’s a bigger issue now. I tried to delete the header background and it won’t go away. I’ve tried cleaning cache as well. Please help

Hi,

Kindly reach out to us at help@brandexponents.com with your wordpress URL admin Id and password so that we can investigate the issue and help you further.

Thanks, Varsha

Hello i have mailed you from artarchitecturesrl@gmail.com http://processintgroup.com/construction/images/ this is the page with images and i want it to be full size with no space between

Hi,

We have responded to your ticket about the same query via email.

Thanks, Varsha

thanks

Hi,

We have tested it out in one of our test setups and haven’t had any issues so far. And I also believe a number of users would have updated to it and haven’t had any complaints so far that are related to WordPress version 4.9.5

Thanks, Varsha

Aspect ratio! I found, thanks