6625 comments found.
Hi,
I’ve got an issue with “recently viewed products” widget.
When I search a product (not ajax search) and I get the search page with all the products I’ve searched for, on the sidebar I see the last product replicated for the number of products to show. I should see all the recent products viewed instead the same last product replicated.. https://cl.ly/3t44340x310Q
The same issue happens with “8theme product widget”.
Let me know please.
tnx
Hello,
Thanks for the comment. I’ve passed this problem to our developers. It will be fixed in one of next theme updates.
Regards
please will you reset my licence so i can use it with a new domain.
Hello,
Please try to activate theme now.
Note that 1 license can be used for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only. To activate theme on new site you need to deactivate it on old one via Theme Options. Read more – https://themeforest.net/licenses/standard
Regards
please will you reset my licence so i can use it with a new domain, again. I actived in dev test, but i transfer files, i have the code activation again.
Hello,
Please try to activate theme now.
Regards
Hi! Where can i change the social metadata in the theme?
Hello,
Sorry, but your question is a bit unclear for me. Please describe it in more details. Thanks in advance.
Regards
Hello Rose! where can I send you a screenshot?
Hello,
Provide here link to your screenshot.
Regards
Xstore Theme will not activate properly. I have attempted upload of the parent and child themes using both .zip file thru WP dashboard/Theme and thru FTP. Both result is HTTP 500 error when I try to Live Preview or Activate. My server is configured properly and I have checked all the usual suspects (.htaccess error, plugin etc…) to no avail. Please advise.
Hello,
Please check all the server requirements -https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements Also, create a topic on our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and our team will gladly assist you.
Regards
Server requirements are correct. What now?
Hello,
Please, create topic here https://www.8theme.com/forums/xstore-wordpress-support-forum/ provide us temporary admin panel and FTP access to your site and we’ll help you with theme installation.
Regards
Hello I have a Pre-Purchase question. I want to built multi vendor website using this theme, and I would like to know if this theme is compatible specifically with WC marketplace WC marketplace plugin,
Thanks
Hello,
Thanks for the interest in our template.
Our theme is fully compatible with this Vendors plugin: https://woocommerce.com/products/product-vendors/ (plugin does not come bundled with theme). Here you may check demo where this plugin is activated http://8theme.com/demo/xstore/jewellery/ but you can use this plugin with any version.
You may contact us via Live chat to get quick assistance: http://8theme.com/demo/xstore/previews/?preset=previews
Regards
Hello, before buying the theme I need to know if theme support and has options to define products colors/sizes and other kinds of product variations?
Thanks in advance!
Hello,
Thanks for your interest in our template 
Our theme is fully compatible with woocommerce plugin, so variable products can be simply created. Here is an example – http://8theme.com/demo/xstore/shop/woman/blouses/bacon-blouse/
Feel free to ask if you have any other questions.
Regards
Hi, I get this error notice when update Core plugin and theme. Pembaruan Gagal: Paket tersebut tidak bisa diinstal. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
https://prnt.sc/j39ta8Hello,
Try to download the plugin from here https://www.8theme.com/download-plugins/ and update it manually.
Regards
“Great design, tons of features, I’m really satisfied with this theme and will use it again, no doubt. Great work!”
5 star rating from Arcangel_o for Design Quality.
Can I uninstall Xstore then install it again
Hello,
1 license can be used for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only, please read more – https://themeforest.net/licenses/standard To activate the theme on new site you need to deactivate it (via Theme Options) on old site.
Regards
Hi, it is a great theme. But i have problems; when i try to open a few pages on same time, i see 500 internal error.. And i can not save changes in admin panel (example i try to change logo image).. It is not working, do you have any idea?
Hello,
Please, make sure you have checked all the server requirements before the installation – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.
Also, make sure that you use the latest version of Core plugin.
Regards
hello, I can’t install revolution slider….. please help me.
there is a message that Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\ingrep\vapsco\wp-admin\includes\class-wp-filesystem-direct.php on line 76.
Hello,
Please, make sure you have checked all the server requirements before the installation – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Also, try to install the plugin via FTP using FileZilla or any other FTP file manager.
if you need any assistance, please let me know via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
Hi there, My X’store license isn’t working. Almost 48 hours ago I send email to the 8theme support but still didn’t get any response. my email is mahbubsuny@gmail.com
Hello,
Sorry for the delay due to the weekends.
Please try to activate theme now.
Also, note that 1 license can be used for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only, please read more – https://themeforest.net/licenses/standard To activate the theme on new site you need to deactivate it (via Theme Options) on old site.
Regards
thanks ,,, its working now..
You’re welcome!
Regards
Hi. I need to delete all domains in my license, so I can use the theme again. Is that possible?
Hello,
Please try to activate theme now.
Regards
I have issues on single product page with the sidebar. I want the sidebar visible on the left side. I activated the sidebar, my main content swapped to the right side but on the left I only have white space. Can you please help me?
Hello,
Feel free to contact us via support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Regards
pre-sale question: in this topic, the login pages, logout, forgot my password, create an account, is already in the theme?
Hello,
Thanks for your interest in our template. These pages relate to default woocommerce plugin functionality. Our theme is fully compatible with WC plugin. Feel free to ask if you have any other questions.
Regards
hello, what a beautiful theme i was wondering i saw on your demo, you have online chat. is it bundled with your theme?
thanks
Hello,
Thanks for your interest in our template
We are using separate chat system for our sales department and the chat is not bundled with the theme. You can easily get that from here http://intercom.io and use for your website also.
Regards
hello, thanks for your fast response.
thanks for your info. is there anything else which not bundled with your theme?
These switches are just for demo – http://prntscr.com/j0nc0p If you want to create multi-language or multi-currency site you can use either WooCommerce WPML (WPML plugin is required in this case) or WooCommerce Currency Switcher, but these plugins do not come bundled with our theme, the same with Woocommerce product vendor plugin. Here you can find a list of included plugins – https://xstore.helpscoutdocs.com/article/36-included-plugins Feel free to ask if you have any other questions.
Regards
hello, thank you for your fast response and your answer.
your recommended plugin means that it was not included in your theme? are they free plugin or not?
thanks
Hello,
All plugins from Required and Recommended lists http://prntscr.com/j0nz16 come bundled with our theme. Please read more – https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
Regards
Hello, thanks for your response.
wow, that’s wonderful.
Thanks.
Hello,
You’re welcome!
Regards
The Redux error is displayed the first time I enable the scene
Is there a problem with this sequence?
Hello,
Please read this topic https://www.8theme.com/topic/fatal-error-uncaught-error-class-redux-not-found/#post-190179 if you need help with fixing, please create a new topic http://prntscr.com/j0mxpd and provide us with temporary wp-admin and FTP access in Private Content area.
Regards
